I have used San Bruno Storage for years, mainly to store my comic books and toys collection. It is…read moreimportant for the storage unit to be dry with acceptable temperature regulation. San Bruno Storage is an excellent choice. No rot, no mold on any of my paper items. It is important that there is available parking outside at all hours, which makes loading and unloading more convenient. Restroom is available during office hours. Cargo elevator to save yourself some muscle power. Security is important, without disclosing the details lets just say I am happy with the security arrangements. Unlike those big corporate franchises, Lisa is a one person management department, which is the best management. She is the one that handles all the administrative work, answers the phone, replies your emails. The rent is acceptable. Give Lisa a call.

Of course all things good must come to an end…read more When I first signed on to them, they had only been around for almost a year and barely established. I have been a loyal customer for over 5 years but they no longer value my patronage. They not only raised the monthly rent multiple times (which is expected for inflation) but they also discontinued a discount that I had on my unit since they knew I would be a long-term renter. When I tried to negotiate a compromise, all I received back was pretty much a "Don't like it? Then get out." I hate businesses that don't keep their word. Very disappointed how they've become just like any other public storage location. =(

So thankful for Nicole! She immediately advises us when our…read morecargo arrives so we can handle fast storage. She is the BEST asset at Arco Storage, So. SF.

Best self storage!!! Ask for Nicole, or any of the friendly staff. They are very helpful. Their…read morefacility is so clean. They monitor the facility 24-7. I have been a customer for 8 years, and I love it here. I would not go anywhere else!

Absolutely loved my time with this business, I was actually so sad to vacate my unit!…read more From the moment we signed on to leaving with our storage lock, they've truly made the experience so seamless. This being my first time ever using public storage option really set the bar high. There are so many pros to choosing them: - 10 day grace period for payments which is just unheard of any business allowing this much trust in their customers - The location is tucked away enough where there's never traffic; I rarely ever saw another person going in and out, it really felt like you had the place to yourself to take your time - It's kept so clean!! - My online portal never worked no matter how hard I tried so whenever I needed to make a payment, it was as easy as emailing them to charge my card on file. Genuinely no hassle, no stress - Everyone I've interacted with in the office was so kind and supportive I almost want to gatekeep just because if I ever need a storage solution again I make sure there's space for me but they deserve the business and all the glowing reviews!

I have a storage unit here for many years. I really like the service. I really like the people…read more Everything has been awesome. No complaints whatsoever. Super mindful of everything and great Customer Service overall. Can't go wrong.

They have terrible service. I have reached out about certain issues, but there is no staff in the…read moreoffice; I have contacted them more than ten times regarding unauthorized charges.

On March 2024, I rented a 10'x15' space and the initial rent was $272/mo. After 4 months rent was…read moreincreased to $369/mo and then after 9 months they increased my rent to $483. That's 130-135% rate increase, wtf?!! The staff at this location are very nice and responsive although they don't have any control over drastic rent increases by corporate greed. However, they didn't mention to me any of these future, extreme rate increases when I first rented a space. I guess it would turn away customers if they did.

Had been leasing one of their SSF spaces for a few years. Other than a rodent and spider problem,…read moreit's pretty good and the manager is very considerate and attentive to keeping the warehouse clean. That said, the experience with their corporate office is another story, as I had just called to ask why I still haven't received a refund for November's rent + deposit after ending my lease in October, and it's now December 12th. The woman on the phone was very dismissive and basically didn't want to help at all. Instead, she said that anything that had to do with my lease and/or refund should be discussed with the manager. I tried to explain that I had already spoken to the manager a few times and all he could do is let me know that he would contact billing. Her response was the same: dismissive tone and attitude that made me realize this call with her was pointless. Perhaps it's good that I'm canceling my lease with ready spaces because this isn't the kind of company that I want to work with.

Update: Despite our rough start with ReadySpaces, my…read moreexperience has improved and I can even say that it's great. I appreciate Andre being patient and accommodating. He's always quick to respond by email and he's nice to speak with in person. He's warm, friendly, and caring. He's also open to feedback on how this location can be better, which I appreciate a lot. I try not to bother him though, unless it's really necessary. The facility is clean indoors and outdoors. The common lounge area is actually a good size, and the restrooms are clean. This place is very well maintained. I like that there's WIFI here and it works perfectly now. I'm impressed that it's pretty techy considering it's a mixed used space predominantly for storage. There's even a nice conference room that is available for use for tenants. I enter the main doors using a touch pad and my phone as the key and my office has a keypad for entry. I love it! I look forward to continuing my business with ReadySpaces! ----- June 2022 Be aware that they charge $3.30 per square foot for office units but the "approximate" sizes that they go by are way off. My office space is supposed to be 205 sf as posted on their wall and advertised when they give you handouts of this same blueprint for tours they will tell you 205 sf. Well, that promised office space is actually 154 sf at still $3.30 per sf. You're paying for 51 sf that doesn't exist. The middle unit is advertised as 175 sf but is measured at 157, so bigger than the 205 sf unit, and still cheaper at the $3.30 price. I'm supposed to be moving in by now also but that office still isn't done. Our warehouse unit is 7 feet less but we didn't fight it as the variance is more tolerable. Every level you contact will keep throwing around that it's "approximate" and it's by per unit not per square feet after you bring it to their attention, which is misleading and false advertising. At our tour, we were NEVER told it's per unit. We were given the square unit price. If customer service were better, there were better communication, an attempt to show some care and concern for their tenants, I would be less frustrated and upset about it. They asked for my feedback, I provided, and I still feel dismissed. They don't address the issue of the pricing and sizes of the two offices either. In doing the math, it shows you're being charged for square footage you're not getting. And "approximate" to them is used very loosely.

Good service, website is very useful and transparent pricing(maybe) clean property and gate always…read moreworks.

DO NOT STORE HERE I…read morewish I had read the other reviews. There is never anyone at the front desk regardless of the stated hours. They raised my rent $70 out of nowhere and they DO NOT PRORATE - if you leave before the end of the month you still are required to pay the full month. When I addressed how greedy and unethical this was the staff did not care and there was no help given. You can find cleaner, more convenient, and cheaper storage at so many other businesses. Do not rent from public storage

Before renting here, or any PS location, read the fine print on your contract…read more Storage space rates will DRAMATICALLY increase every two to three months. If renting a space beginning at ~$80, over a few months you will be paying ~$500+ each month. Public Storage does not prorate, so once you have paid for a month, there will be no refund whether you have one day or thirty days left on your space. At this location, there is one flat dolly for use, which was advised by the staff to be upstairs in another unit housing location. I've found the management on this property to be unfriendly. Rent here or any Public Storage at your own risk.

This 5 stars in mainly for the front of the house person, Fahana? I believe that is how you spell…read moreher name. She always provides EXCELLENT customer service here. Always on top of it by giving courtesy calls to the renters that their rent is due. She really goes above and beyond for the customers. Whoever is her higher up, please give this women a well deserved raise!

I want to give a Shoutout to Erik for his excellent customer skills. Thank you Extra Space for…read moreHiring perfectly right!!! Jim H.

I had to quickly clear furniture out of my Mother's apartment to make space for her to come home on…read moreHospice. I showed up quite flustered, and the staff here were very kind and accommodating. The storage was on the second floor, and we were able to easily use one of their freight elevators to load everything in at once then meet it upstairs to unload into the unit. Thank you to all the staff there.

We started renting a small storage unit (about 10x10) on 7/31/2022 for $289/month. Since then, the…read morerent has skyrocketed: $289 (2022) - $339 (2023) - $404 (2024) - $444 (2025) - $574 (2026) That's nearly a 100% increase in under four years for the same unit, with no upgrades or added value. Each hike came with the same vague, copy-paste explanation about "market conditions" and "facility costs," but nothing actually changed except the price. This predatory pricing strategy clearly relies on the fact that moving a storage unit is costly, time-consuming, and disruptive for customers. If you rent here, assume the initial rate is temporary and expect aggressive annual increases.

Definitely recommend this storage unit! Very friendly staff. The place is very clean and I feel…read moresafe leaving my belongings here.

I have used Shamrock in the past for my moving needs and never had an issue with items stolen,…read moreexcept for this time! I called Shamrock and told them I was missing a large GUCCI box filled with purses and Matching wallets. I explained to them that the box was in a wardrobe box and packed with pillows along side. I was told they would talk to the 5 movers that were at my home and see if anyone noticed the box!!! Obviously not! I waited a week to hear back from Jose Cervantes and did not file a police report because I was under the impression that someone would admit to taking the box filled with expensive purses and wallets. Finally after 6 emails from me to Kimberly the assistant asking for a response, she responded that the trucks had surveillance cameras and nothing showed a White GUCCI box with black trim!! I asked or the surveillance film and she told me it was not available to her. I highly recommend not using this company for your moving needs EVER! This has been so upsetting as I was extremely generous in tipping each of the movers! It was not just the lack of care they displayed but the way they dismissed my theft brought on by one or many of their workers!

Shamrock came highly recommended by several people I trust, and after working with them last week,…read moreI completely understand why. The team helped with everything, packing, moving from one home to another, and picking up items for long-term storage. It was a lot to coordinate, and they made it seamless. Kim gave us a great initial tour and was informative, communicative, and easy to work with from the very start. Victor and his crew... Jaime, Pedro, Paco, and Randy were outstanding. They were supportive, hard-working, experiencnd handled our belongings with real care and sensitivity. Every single person on the team had a great attitude. I've never worked with a moving company that genuinely cares this much and puts in this much effort to make sure a family is well taken care of. Victor's team was professional, cohesive, and incredibly competent from start to finish. Thank you to Victor, Kim, and the whole Shamrock team. I highly recommend Shamrock Moving and Storage!