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    San Bruno Storage

    4.7 (17 reviews)
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    1 year ago

    Business owner information

    Photo of Lisa T.

    Lisa T.

    Helpful 1
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    Photo of Kitty K.
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    7999

    12 years ago

    Business owner information

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    Lisa T.

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    3 years ago

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    6 years ago

    Business owner information

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    Lisa T.

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    6 years ago

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    Photo of Chris R.
    4
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    7 years ago

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    10 years ago

    Helpful 3
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    12 years ago

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    7 years ago

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    9 years ago

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    9 years ago

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    9 years ago

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    9 years ago

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    9 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    Ask the Community - San Bruno Storage

    Review Highlights - San Bruno Storage

    Unlike those big corporate franchises, Lisa is a one person management department, which is the best management.

    Mentioned in 11 reviews

    Read more highlights

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    ReadySpaces

    ReadySpaces

    (7 reviews)

    Had been leasing one of their SSF spaces for a few years. Other than a rodent and spider problem,…read moreit's pretty good and the manager is very considerate and attentive to keeping the warehouse clean. That said, the experience with their corporate office is another story, as I had just called to ask why I still haven't received a refund for November's rent + deposit after ending my lease in October, and it's now December 12th. The woman on the phone was very dismissive and basically didn't want to help at all. Instead, she said that anything that had to do with my lease and/or refund should be discussed with the manager. I tried to explain that I had already spoken to the manager a few times and all he could do is let me know that he would contact billing. Her response was the same: dismissive tone and attitude that made me realize this call with her was pointless. Perhaps it's good that I'm canceling my lease with ready spaces because this isn't the kind of company that I want to work with.

    Since moving in 2022, I have experienced significant issues with Andre, the property manager's…read moreresponsiveness and overall management of the facility. I have been a long time tenant and grew from a 100 sq ft unit to a 2,500 sq ft unit. I have repeatedly reported a broken toilet in the conference room for several months. Despite numerous attempts to contact the property manager via phone, email, and in person, the issue remains unresolved. This lack of attention to critical maintenance concerns poses significant health and safety risks to occupants. It also shows the lack of professionalism and care for the tenants in the property. Property manager is unresponsive to urgent requests. I have made requests for access codes for my employees, pallet rack installations, electricity and forklift certifications. These requests have been consistently ignored, causing significant disruptions to our operations. There is also a complete lack of communication and care. Andre consistently fails to respond to emails and phone calls. When I visit his office, he is often unavailable and claims to be "too busy" to address my concerns and makes it seem as if I am deeply troubling him. Phone calls are consistently redirected to other team members and go unanswered. This lack of communication and transparency is unacceptable and hinders effective property management. I am not sure what he does for months but he is consistently too busy to address any concerns and is in consistent meetings hidden away in his office. It is evident that the property manager prioritizes his own schedule and convenience over the needs of his tenants. His unwillingness to respond to emails and phone calls, and his frequent unavailability in his office, demonstrate a blatant disregard for the importance of tenant satisfaction and the impact his actions have on our businesses. The property manager's lack of responsiveness and disregard for tenant needs have caused significant disruptions to our business operations costing us great financial harm. Delays in addressing maintenance issues, lack of access to necessary resources, and the constant frustration of trying to communicate with him have negatively impacted our productivity and overall satisfaction with the property. I have wasted countless hours of my time attempting to chase this man down to get a response. Given the severity and frequency of these issues, I believe a serious performance review of the property manager is urgently needed. I have effectively escalated the issue to his managers and various other team members in executive level positions and will see if the issue is addressed.

    West Coast Self-Storage Daly City - Daly City storage units at West Coast Self-Storage Daly City

    West Coast Self-Storage Daly City

    (47 reviews)

    We started renting a small storage unit (about 10x10) on 7/31/2022 for $289/month. Since then, the…read morerent has skyrocketed: $289 (2022) - $339 (2023) - $404 (2024) - $444 (2025) - $574 (2026) That's nearly a 100% increase in under four years for the same unit, with no upgrades or added value. Each hike came with the same vague, copy-paste explanation about "market conditions" and "facility costs," but nothing actually changed except the price. This predatory pricing strategy clearly relies on the fact that moving a storage unit is costly, time-consuming, and disruptive for customers. If you rent here, assume the initial rate is temporary and expect aggressive annual increases.

    I have a couple of serious concerns with West Coast Storage- Daly City. While the in-person staff…read moreare polite and seem helpful, my overall experience in just five months has left me shocked and disappointed with their business practices. First, when I tried to rent a second unit online, I was offered a reduced rate. However, when I went in person to adjust the location of the unit, I was told I did not qualify for the reduced rate because I was already a tenant. They informed me that it's a system issue and that they would cancel my reservation and re-rent it to me at a higher rate. Needless to say, I canceled the unit entirely. Second, just five months into my contract, I was notified of a nearly 22% rate increase. In all my years of renting storage units, I have only ever seen rent increases after a full year--not a few months in. At no point during signup was I informed this would be the case. Had I known, I would have reconsidered using this facility. When I called to express my concerns, the staff member was polite and assured me he would escalate the issue to the regional manager. Two weeks later, I've heard nothing back. If you are considering this facility, I strongly recommend looking elsewhere. Transparency and fair business practices are essential in this industry, and unfortunately, that has not been my experience here. After renting at multiple other storage facilities, this has left a particularly bad taste in my mouth.

    San Bruno Storage - selfstorage - Updated May 2026

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