I have used San Bruno Storage for years, mainly to store my comic books and toys collection. It is…read moreimportant for the storage unit to be dry with acceptable temperature regulation. San Bruno Storage is an excellent choice. No rot, no mold on any of my paper items. It is important that there is available parking outside at all hours, which makes loading and unloading more convenient. Restroom is available during office hours. Cargo elevator to save yourself some muscle power. Security is important, without disclosing the details lets just say I am happy with the security arrangements. Unlike those big corporate franchises, Lisa is a one person management department, which is the best management. She is the one that handles all the administrative work, answers the phone, replies your emails. The rent is acceptable. Give Lisa a call.

Of course all things good must come to an end…read more When I first signed on to them, they had only been around for almost a year and barely established. I have been a loyal customer for over 5 years but they no longer value my patronage. They not only raised the monthly rent multiple times (which is expected for inflation) but they also discontinued a discount that I had on my unit since they knew I would be a long-term renter. When I tried to negotiate a compromise, all I received back was pretty much a "Don't like it? Then get out." I hate businesses that don't keep their word. Very disappointed how they've become just like any other public storage location. =(

Absolutely loved my time with this business, I was actually so sad to vacate my unit!…read more From the moment we signed on to leaving with our storage lock, they've truly made the experience so seamless. This being my first time ever using public storage option really set the bar high. There are so many pros to choosing them: - 10 day grace period for payments which is just unheard of any business allowing this much trust in their customers - The location is tucked away enough where there's never traffic; I rarely ever saw another person going in and out, it really felt like you had the place to yourself to take your time - It's kept so clean!! - My online portal never worked no matter how hard I tried so whenever I needed to make a payment, it was as easy as emailing them to charge my card on file. Genuinely no hassle, no stress - Everyone I've interacted with in the office was so kind and supportive I almost want to gatekeep just because if I ever need a storage solution again I make sure there's space for me but they deserve the business and all the glowing reviews!

I have a storage unit here for many years. I really like the service. I really like the people…read more Everything has been awesome. No complaints whatsoever. Super mindful of everything and great Customer Service overall. Can't go wrong.

Before renting here, or any PS location, read the fine print on your contract…read more Storage space rates will DRAMATICALLY increase every two to three months. If renting a space beginning at ~$80, over a few months you will be paying ~$500+ each month. Public Storage does not prorate, so once you have paid for a month, there will be no refund whether you have one day or thirty days left on your space. At this location, there is one flat dolly for use, which was advised by the staff to be upstairs in another unit housing location. I've found the management on this property to be unfriendly. Rent here or any Public Storage at your own risk.

This 5 stars in mainly for the front of the house person, Fahana? I believe that is how you spell…read moreher name. She always provides EXCELLENT customer service here. Always on top of it by giving courtesy calls to the renters that their rent is due. She really goes above and beyond for the customers. Whoever is her higher up, please give this women a well deserved raise!

The manager is SO nice and helpful, he's always got a great attitude and willing to go that extra…read moremile to provide amazing customer service. The facility is always clean and the parking lot never has any trash lying around.

Got a "confirmation" for a parking spot at this place. Was about to drive down there and they said…read moreit's already rented to someone else.

We leased this storage unit for almost a year, but ultimately decided to end the lease due to…read moreseveral ongoing issues and poor conditions. After the first 2-3 months, the lease price increased. Although we were unhappy about the increase, we decided to continue the lease because moving all of our stored items would have been very inconvenient. Another issue was the limited access hours. The storage facility originally closed at 6:00 PM, which was difficult for our schedule. Later, they offered 24-hour access, but with an additional fee. The main reason we decided to move out was the condition of the storage environment. The area is very moist, and we discovered that many of our items had developed mold. Even though we used a lot of moisture absorbers, it did not help. Unfortunately, much of our stored material became damp or damaged. Additionally, we run an event planning business, so access to our equipment is very important. At one point, the storage facility was closed for several days due to renovations without proper notice. The manager insisted that a notice had been sent, but we never received any clear communication about the exact dates of the closure. Because of this, we were unable to access our equipment for work and had to borrow items from others, which caused significant inconvenience. Overall, this experience has been extremely frustrating. It felt like the staff did not understand or care about the impact these issues. Due to all of these problems, we are very unhappy with this storage facility and would not recommend it to others.

Good service, website is very useful and transparent pricing(maybe) clean property and gate always…read moreworks.

We started renting a small storage unit (about 10x10) on 7/31/2022 for $289/month. Since then, the…read morerent has skyrocketed: $289 (2022) - $339 (2023) - $404 (2024) - $444 (2025) - $574 (2026) That's nearly a 100% increase in under four years for the same unit, with no upgrades or added value. Each hike came with the same vague, copy-paste explanation about "market conditions" and "facility costs," but nothing actually changed except the price. This predatory pricing strategy clearly relies on the fact that moving a storage unit is costly, time-consuming, and disruptive for customers. If you rent here, assume the initial rate is temporary and expect aggressive annual increases.

Definitely recommend this storage unit! Very friendly staff. The place is very clean and I feel…read moresafe leaving my belongings here.

I have used Shamrock in the past for my moving needs and never had an issue with items stolen,…read moreexcept for this time! I called Shamrock and told them I was missing a large GUCCI box filled with purses and Matching wallets. I explained to them that the box was in a wardrobe box and packed with pillows along side. I was told they would talk to the 5 movers that were at my home and see if anyone noticed the box!!! Obviously not! I waited a week to hear back from Jose Cervantes and did not file a police report because I was under the impression that someone would admit to taking the box filled with expensive purses and wallets. Finally after 6 emails from me to Kimberly the assistant asking for a response, she responded that the trucks had surveillance cameras and nothing showed a White GUCCI box with black trim!! I asked or the surveillance film and she told me it was not available to her. I highly recommend not using this company for your moving needs EVER! This has been so upsetting as I was extremely generous in tipping each of the movers! It was not just the lack of care they displayed but the way they dismissed my theft brought on by one or many of their workers!

They also didn't assemble a bookshelf correctly and left missing screws. Really terrible…read moreexperience. Would NOT hire again.

check in very convenient, no hidden charges nicole explained…read moreeverything very clearly. i found the location clean & extraordinarily convenient for the movers.

Needed a small storage to store our camping gear. We live three minutes from the San Bruno location…read morewhich was convenient. Notice there was no office but saw multiple ways they can be connected. We decided to call and spoke with Julieanna. We were able to take a look at the unit. Decided to take the unit and signed up at their ssf location. Everything was smooth and quick. Very friendly. Received a cute welcome basket which was sweet. Great experience!