What happened to Luca D'Italia?! I have been here several times in the past and have really enjoyed it. Despite its hefty price tag, it has been worth it and I am happy to pay a little extra for a great meal with great service. This was not the case.
We arrived (three couples) at 7:45ish for our 8pm reservation before we headed to a friends holiday party. The hostest was friendly and directed us to the bar while we waited...and waited...and waited. About an hour after our reservation, the bar tender suggested she would take care of us with some apps. We ordered the calamari (semolina free since I am alergic to corn) and cheese & salumi plate. Finally about an hour 25 after our reservation (9:30) we were seated and they brought the apps out with semolina on the calamari. Not a big deal, they corrected it and brought another plate out. The waitress heard us discussing the holiday party we were supposed to be going to next (ending at 11pm) and asked if we were in a hurry. We said we would like to enjoy our meal but if they could make sure and get us taken care of in a reasonable time, we would be good (which I didn't think would be an issue since they kept telling us the delay in our reservation was the time it was taking the previous party to finish their meal).
My girlfriend and I split the truffle fussili and scallops with a side order of brussel sprouts and another couple split the scallops as well. First, they brought our fussili with the others salad course. I know that pasta is typically served first, as the primi course, but the waitress brought it out with the others salads. We said we weren't ready and she acted offended that she didn't want us not to have something to eat wtih the others salads (which I found strange since there were a few others who didn't have a salad), then offered nothing else. We covered it with another plate to keep it warm. When we ate it, it was quite good, I must say, but would have been much better hot. The scallops on the otherhand, were honestly pathetic. They came out with 3 of the smallest tiny bay scallops that are the equivalant on one normal sized sea scallop. I absolutely love scallops (and all things food), so I know the value of a sweeter, smaller female scallop but this was not the case. It was then massacred in pig and a bunch of other garnishes. We could barely cut the third baby scallop in half to split it. For $34 for a plate in Denver, I expect at least three large bay scallops if not more. To be honest, it was barely an appetizer. Our friends steak was mediocre although I do have to say my husbands entree sized (still a bit small) blognese was very tasty. If you are going to go hear, stick to the past and they can double the primi course to make it an entree. Oh, and they ran out of the bottle of wine we had ordered first, so we chose a different one (not as good but not a huge deal) and they ran out of any chilled beer that men were drinking.
It took almost 2.5 hours for them to serve us so I think the delay wasn't really the party before but the kitchen/staff (def not the scallops since they couldn't have taken more than 1 min to cook) and we missed our holiday party. The worst part, they comped NOTHING. Not the appetizers the bartender suggested we try as she said she would take care of us, not a drink, bottle of wine, nothing (and they added their own 20% gratuity to the bill since it was a party of 6). With two split entrees, it was still $100 per person and I was still hungry. We said something about how we were dissapointed that we waited patiently for an hour and half after our reservation and nothing was taken care, despite being aluded that it woudl be, when the hostess asked us how everything was. We also said we were dissapointed to her and the waitress with the scallops of which the waitress did nothing. She asked surprised they didn't take care of anything, then said she was sorry...and turned and left.
I used to love this place and was willing to spend the money for it, but this was not only mediocre at best from a food perspective, the service was no where on par with the pricing. If you must go here, stay away from the scallops mentioned in previous reviews and stick to the pasta but I can't think of several much better itialian restaurants for half the price. read more