Great customer service, my daughter was gifted some crocs for her birthday and they were a little small. She had used them once but they were bothering her, we did have a receipt, only the card transaction and they still allowed the exchange. Thank you store manager Ryan and his staff. I ended up buying 3 more pairs of sandals from them. They're so comfortable. read more

Yall I was committed . Went to two closed locations. I know it happens. So this time I called in and spoke to Joe. He was so helpful in gathering options in my size. I went direct to Crocs.com for the original purchase but I had a wrong size. Luckily I found the Crocs Glendale Location...it's your spot for everything Crocs and accessories. Well stocked with your favorites. Thank you Joe for your service and above and beyond patience! read more

Crocs - These are the Miami Jelly Round Toe and they are cute! love this brown flip flop on my brown skin! - Shoe Stores Near Me - Glendale, California

Manager Ryan was amazing People you need in customer service Was attentive and knowledgeable and was very hospitable can't wait to go back and shop for more items :) read more

Daisy and Joe was amazing! Greeted me upon entrance and took their time to answer all of my questions, which unfortunately was long. Thanks again Daisy and Joe! read more

My kids live in crocs all year so I'm also here. Ryan (one of the manager at the store) is always so helpful with a smile on his face. I find that the store always goes above and beyond for their customers. Thanks again Ryan for all your help always! read more

Mid experience. The veteran employees definitely love working with each other because that's all they talked about on the floor. They were very busy talking to each other while the one person looking for shoes was slammed. They were civil to customers but when it was time to talk to each other, it was like none of the customers existed neither was it a friendly interaction from the cashiers. Besides that, there were a few hard working people in there. Either way, crocs are crocs. ‍ read more

Joe, Store Manager, and Ryan, Manager, of the Crocs Glendale Galleria store provided excellent customer service today. I had a complicated transaction that involved a couple of online orders, a in-store order, a few returns and exchanges as well . Both Joe and Ryan were patient and accommodating on this tedious transaction. I highly recommend visiting the Crocs Glendale Galleria Store if you want great customer service and attention from the Management team of Joe and Ryan read more

The lady with the short hair who is an employee at this crocs location is rude. Today, I wanted to buy these crocs I reserved online but I decided not to buy them anymore because it turns out this store does not allow coupons from the crocs website and the crocs email. I showed the lady the crocs coupons from the crocs website and the crocs email that I had on my phone, but she said they do not accept coupons because it has letters. I did not buy anything and left. Even though just last week, I went to buy crocs and a different employee helped me with my order actually used a binder filled with coupons and he let me used them because I asked. He is the tall Asian employee. All he did was scan them and I was able to get my crocs for a discounted price. Just a super weird and unfair experience with this lady. I just wanted to buy my crocs that I reserved online. I thought I could buy the crocs in store using a coupon for a discount price, but I guess not. It's better to buy crocs online for a discounted price. read more

I had such a great experience buying my Crocs , staff was super friendly from the moment I walked in. A special shout out to Daisy!!! She was super helpful, incredibly knowledgeable, explained perfectly why I needed crocs refresh spray , and made the whole process fun . She answered all my questions, helped me find the perfect style and size, and genuinely cared about making sure I left happy. Her customer service was amazing from start to finish. I will definitely be coming back because of her! Highly recommend. read more

Crocs - Classic bar glitter - Shoe Stores Near Me - Glendale, California

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I come to this location all the time. I love having fun with my crocs accessories. When I go, I always look forward to seeing if RYAN is there. He is always attentive and gives amazing customer service. Thankyou Ryan for making the experience always fun. read more

Crocs - Crocs and accessories - Shoe Stores Near Me - Glendale, California

Ryan was great! He helped me out with any questions I had. Had a very good experience.

The service we had here was very knowledgeable and extremely helpful. Ryan was willing to help us explore available selections and look for anything we needed. He valued our time and was wonderful. Highly recommend this location read more

This crocs store is my favorite location. Ryan the manager took care of me today. He helped me switch out a pair for a different style. Great customer service! read more

Wonderful experience!! Great customer service!! Ryan was the best! Thank you will definitely come back! read more

Great staff. Joe helped me out will be coming back to this location, great selection and charms

Amazing staff. Chris was exceptionally helpful in finding the right size - multiple times, when our daughter was having choice paralysis. Highly recommend this store. read more

Daisy was a huge help! I usually don't get approached but she made the effort to make sure I found the right crocs for my son! One of my fave croc stores read more

Ryan and Chris at crocs were absolutely amazing and so helpful. they took care of everything, answered all my questions and we did an exchange which went so smooth. thank you Ryan and Chris! read more

Abir was exceptional at customer service, and gave great recommendation! I needed up with the black crocs, they have great sales too. read more

Crocs - Shoe Stores Near Me - Glendale, California

Ryan the manager at this location is a rockstar! I have such a hard time finding my size in crocs and needed to return a pair of already worn for a day for a smaller size and he went out of his way to help me return these, when he didn't need to. I love this location read more

Abir provided an amazing shopping experience! The store was becoming busy and he was more than willing to assist me in customizing a mom and daughter sandals. read more

Crocs - Shoe Stores Near Me - Glendale, California

I stopped by the store to pick up some gifts and was pleasantly surprised by the service at this location Abir was especially helpful in showing me all the different options that were available! Will definitely drop by before the holiday season. read more

The staff was so friendly! They let me know about all the sales going on and answered all my questions, will be back.

All brick and mortars are stepping up their game. As an avid online shopper I have to say I was swayed to return to the mall for a good old fashioned shopping spree. Crocs specifically -I was greeted twice , I noticed that crocs have become fashion, accessories merch and personalization way to step it up. I was only in store to do an online return, in true me fashion I over purchase keep one or two items and return the rest. There was no line and two cashiers. I was assisted by Sage , who I had a delightful conversation with about my social anxiety/crowds and how it keeps me from places like the mall. The interaction put me at ease and I left in a much better state then when I walked into the store. Go to Crocs and ask for Sage . read more

Had the best experience at this store, the staff is so helpful (shoutout to Ryan!) and made picking up some new Crocs fun and easy at this typically busy location. read more

Sales associate Abir was so helpful and pleasant. It was refreshing. He was patient with us and made sure to help pick the right shoes and even helped pick out the little charms. read more

One of my favorite stores to shop at. They always have something new and cute. I love the colorful crocs specially the sandals. This location is big and always organized. It's probably the closet to me so I always end up here when I need crocs. They always have specials happening such as 25% off or buy one get one half off. Today I bought two crocs for my son, one was on sale for $29.99 and the second one was $49.99 but I was surprised to find out I got 20 % off when I was paying. The cashier said they are having a sale. read more

Crocs - Shoe Stores Near Me - Glendale, California

Thank you so much Bryan , had to make a return since my daughters and sons crocs didn't fit and he made the process smoothly , read more

Crocs - Shoe Stores Near Me - Glendale, California

Jose greeted me the minute I walked in, was very friendly and professional, and was juggling 3 customers at the same time. He helped me find the right size and style for a pair of crocs for my wife and I within moments and knew the store like the back of his hand. JOSE is an amazing associate and I believe even the manager there !! Very knowledgeable, fast, and good with the whole store from inventory to working the register and the busy crowd inside. Definitely going back to see him and shop Crocs Glendale Galleria. read more

Really good service thanks to Abir he helped us find the shoes we wanted. Also got a great deal buy 2 crocs get 2 free from the clearance section. read more

This is my third visit at this Crocs store. The staff are amazing and extremely helpful. Ryan the sales staff was helpful and super kind. Applied discounts to my crocs and offered a gift (crocs cleaner). It was very kind of him. Thank you for the great experience at this store. read more

I went on Wednesday to do an exchange for a Clock order. I bought online when I went into the store not only is the store just absolutely beautiful but oh my goodness everyone is so nice sweet helpful. I mean everything is so clean all section I was able to exchange the cracks I needed. I bought the most beautiful pair of red glittery ones for myself. Got some gibbets got some socks and went way over my budget, but you know what I don't care because I look good in my crocs. read more

Crocs - These are my Ruby slippers right now. I'm very into the movie wicked so now I have my big gay Ruby slippers. I love it. - Shoe Stores Near Me - Glendale, California

10/10 would recommend and tell a friend! I had been thinking about purchasing crocs for a minute #1 because they are comfortable and #2 you can customize them to make them uniquely you! I walked in today just looking and then walked out but something in me told me to go back in and boy am I happy it did! I walked out with not 1 pair but 2 pairs of crocs that fit my size and style thanks to the help of DAISY! She was amazing and exceeded my croc expectations. She was very helpful with going to the back twice for me. She gave me her honest opinion of which ones looked better and helped me pick out some fun charms because she reminded me that I was able to get 2 free ones with what I already had. I will also add when she wasn't helping me she was asking others if they needed help, and so were the other employees. Her attitude and professionalism made it really easy for me to walk away happy and I got a great bang for my buck all thanks to Daisy and the amazing croc team! I can't wait to wear my crocs EVERYWHERE:))) read more

Crocs - HOW CUTE IM OBSESSED - Shoe Stores Near Me - Glendale, California

Ryan at the Crocs store in the mall was so helpful and amazing! We knew what we wanted and he helped us find things and made life so much easier! Plus he hooked us up with some freebies and discounts. Our son said it perfectly after we left "that was a great shopping experience". Thank you Ryan's d Crocs for making our Friday awesome! read more

Abir and Daisy were amazing in their customer service and support overall! they helped me with picking out great gifts for my family and offered very helpful deals and services! 10/10 read more

Just went to this store in the Glendale Gallery and the manager and workers were awesome! Extremely helpful read more

Came to do my last minute Christmas shopping and Abir was so kind and helpful !! This locations staff is the best :)

The service was great! I was indecisive about the charms because of the wide selection but I was happy with what I got. I'll definitely be back for more! Shoutout to Abir for helping me! read more

Great staff at Glendale -Crocks store. Joe is awesome! Very helpful, nice personality and very knowledgeable of the products . Will definitely comeback!! read more

I wanted to give a shout out to Sage who was excellent. They gave excellent customer service and was the nicest person. Love the energy.