Tilly's, a store of the early 1980s working it's retail magic in front half of Universal Citywalk. This mall and plaza must have (especially in the late 90s and 2000s) is still shining bright with the latest fashion trends of the casual wear persuasion. From kids to mens to womens and teens, there's something for everyone at Tillys, bringing comfort with quality to their displays, inventory and online shop. The prices are fair, though not the best deal for similar items with the exception of their sales throughout the year. Aside from clothing you can explore accessories, backpacks, sunglasses, skateboards, snowboards, tumblrs and miscellaneous items that very much exclaim Tilly's as well as Tilly's - Universal Citywalk. Open from 11:00 AM - 9:00 PM daily, this location is one of the few longer-standing staples at Citywalk, like it's neighboring stores Hot Topic, Dodger's Clubhouse and Sephora. Friendly staff. Easy layout. Note: Check out Tilly's Rewards to earn points that can convert to cash and deals for later purchases. read more

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If I am looking for Vans shoes, I like to come to Tillys. They have nice selections. Price is quite reasonable. The staffs are welcoming & helpful. It is the customer service that I keep coming back. The store is always kept clean & organized. read more

Tillys - Men's Clothing Near Me - Universal City, California

Kind of an impressive store front when you are walking through Universal City Walk. Store that is geared towards skating and surfing. Staff were friendly and interacted with us a few times while we were shopping. In fact, even helped us place an on line order when one of the items wasn't available in the size that we were looking for. They have a women's section as well as a men's section. They have everything from hoodies to t-shirts - to long sleeve t-shirts - to pants - to shoes (probably some sandals/flip flops don't remember now). Prices are comparable to other stores that specialize in these types of items. Store is a little crowded, but they have packed a ton of stuff in here, so if you're into this type of stuff, good chance you'll find something that you like. Thanks to the staff here for being so pleasant to work with and so helpful in getting us set up with the stuff we wanted online. read more

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The staff in this shop is so amiable and welcoming. Anya was so darn sweet to my little sister. She even added a personal touch to the spray, lol Such a simple thing, but it goes so well with the aesthetic of the store. It shows the staff actually care about the representation of the store and customer service. They work retail on a busy place and they STILL are so kind/patient so late! Thank you to you all! Everyone was so sweet, lol Thank you Anya~! read more

Tillys - A spray can- One of a kind~ - Men's Clothing Near Me - Universal City, California

I was at the Universal Citywalk during the weekend and decided to step inside Tilly's. They had a sales girl working outside to let customers inside during Covid. It was another lady in front of the store and I though it was a line to get inside. I socially distanced behind her. Well, she wasn't in line, just waiting and finally the sales girl figured that one out (took a bit) and we were able to get inside the store. The layout is fine, easy to browse, not too many people inside. The merchandise is OK, prices- somewhere in the middle, didn't see anything for myself here, but I'm surely out of their demographics. I remember the store having cooler merchandise and better priced. But, for the right age, this is a decent option! read more

Did a little shopping here after universal studios. Picked up some beanies, a sweater and some vans. Shout out to Geo for helping us out. Staff was friendly and helpful. Will probably come back the next time we're in the area. read more

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Good place to find great deals and great customer service. I am from Hawaii and it was a nice shop to find being that I have never heard of Tillys before read more

My son finally decided to wear jeans again (mostly wear soccer pants or joggers). Tilly's at Universal Studios Hollywood was his choice to shop. A very charming lady staff, ANYA, greeted us when he's choosing what kind of jeans he wants. She helped us choose the right color, fit and sizing of his jeans. She was so helpful and assisted us until the end. She made us feel very comfortable shopping and she's about knowledgable in what she does. She's great! read more

All of the employees at this location are FANTASTIC, especially Bella and Daniel! Bella was so helpful and patient in the dressing room as I needed countless size changes. She did so with a smile on her face and made me feel super comfortable! Definitely one of the best try-on experiences I've had. Daniel was so patient with me as I picked out a dozen stickers (which took me a loooong time). They both were so friendly, and engaged in small talk but showed that they actually cared about their customers, not that they were just doing their jobs. They deserve so much recognition for this! Thanks Bella and Daniel for helping me pick out stuff for my freshman year of college! read more

Was treated like junk and like i was bothering them when i went in all 3 times in two days, spent almost 300 bucks and it was like i was a bother to be in there... get some people who are actually glad to work there because the girls u have now are junk read more

Daniel is the man. He's a shoobie, but he was extremely helpful while trying to find me exactly what I wanted. He wasn't pushy at all and very friendly. If you need help, ask for him. read more

This review is focused on the customer service we received. Lorena was really nice and inviting when we arrived. Checked in with us, let us know about the fitting rooms, and gave us space to browse around. We forgot a backpack while there and when we went back to look for it, Lorena had it behind the counter. She saw me and said "your backpack". I was so grateful, thanks! read more

Went in to buy a pair of checkered vans for my daughter, picked up a pair and it was marked $59 on the bottom. When we went to check out this skinny little man with black hair charges me $79 .I asked why and he said they neglected to change the tags with a price hike. At this point I asked for a discount due to their mistake and was basically told to pack sand... read more

Love that the store is sooo great about the use of masks and keeping everything so sanitized. Onya was our sales person and she was super nice and a great help in bringing the sizes of clothing we needed. Loved how caring she was, she's an excellent asset to Tillys! Thank you Onya!! read more

My experience here was better than great. My girlfriend and I came in looking for some clothes for a concert and was instantly greeted by Gio. He was such a great help. I was looking for some pants and shirts and he was very informative and patient, letting me know better deals and other options of what I was looking for. So all in all, Gio was such a kind gentleman and my girlfriend and I both agreed that he deserves a raise and employee of the month!! read more

I would like to start off by saying Lorena did a phenomenal job of helping me out around the store. I was looking for something specific and she was able to assist me. She was very professional. My brother and I were visiting Universal Studios and I came across Tillys. The store, clothes, employees, music and vibes were absolutely exceptional. I will definitely be back! read more

I'm so tired of these companies who do not care about their customers and have horrible systems of accountability. I ordered a pair of boots for my daughter's first day of school. I would never spend that much on boots for myself but it was a special occasion and I wanted to do something nice for them. I order the boots and wait. The shipping company sends a text that the order was delivered, I look outside and they're not there. I call the shipping company (OnTrac who has horrible reviews) and they say they show them being delivered and I have to call Tillys. So I call Tillys and file a claim. I'm told the claims process is that they will contact the shipping company and ask about the delivery. OnTrac already claims they delivered it. So I wait 3 days for Tillys to send me an email that OnTrac said it's delivered and they're closing the claim. The whole issue is that they said it was delivered when it wasn't! So now I am out $200 and don't have the boots. I'm of course filing a dispute with my cc company but this is ridiculous. Either the driver said they delivered it to the right address when they didn't or they stole those boots. I won't be buying anything from Tilly's again. read more

Ayania helped me pick out Jeans and honestly since covid started I wore only leggings and shorts. She was kind and took the time to help my find the exact size for me. Made the whole shopping experience more enjoyable. I don't like in store shopping in fear of being judge! Ayania didn't hesitate to make me feel amazing read more

Anya was very helpful and made the experience easy and fast thank you I appreciated that

Anya helped my daughter so much & made our shopping experience so nice & fun. Actually, all of the staff were very friendly & their customer service was great. Made our first shopping trip since Covid so lovely. I highly recommend this store. read more

We stopped into Tilly's today to do a little browsing and my daughter was very excited to buy some new clothes. The entire staff was very friendly greeting us, asking if we needed any help and informing us of promotions that they had going on in the store. Anya was so friendly and helpful. She made suggestions and helped my daughter find the right size and combinations for outfits. We spent quite a lot of time trying to find exactly the right size and Anya was very patient bringing her various sizes to try on. I also noticed that the rooms were disinfected after each guest left and that the clothes that were tried on were not put back on the floor for resale right away. This was not my first visit to this location and I have always found the staff to be very friendly and helpful. read more

I came in not knowing what I want for my family but the team members immediately approached me and helped me out. They even asked about my day. It was pretty awesome experienced. I will definitely come back. read more