Stopped by yesterday for the first time after seeing the Laramie boots online. Unfortunately, they didn't have them in stock, but AJ was incredibly helpful. As a first-time western boot buyer, I had a lot to learn, and he took the time to help me find the right size, explain how boots should fit, and even show me how to use a boot jack! Even though I wasn't able to get the boots I came in for, I did end up leaving with a really great shirt. AJ's knowledge, patience, and excellent customer service made the visit worthwhile. It was an amazing first experience, and I'll definitely be coming back for a pair of Casanova boots! read more

This new Ariat is stunning!!! I stopped in this past weekend and wanted literally one of everything, but I don't do baggage so one of everything wasn't going to fit in my carry on. I did pick up a long sleeve to wear home on the plane, a really cute silk scarf and a couple of fun Lainey pieces. Her line is not to be missed! I mean some of the rings come in cowboy hat shaped ring boxes, adorbs! Service was excellent! Highly recommend. read more

Ariat - New location is gorgeous - Shoe Stores Near Me - Studio City, California

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I am over the moon! We now have an Ariat right on Ventura Boulevard in Studio City! We haven't had a Western wear shop in town since King's retired and closed, many years ago. Located on the south side of Ventura Boulevard between Laurelgrove and Vantage, this store is the real deal. Boots, cowboy hats, handbags, wallets, jewelry, T shirts, bandannas, baseball caps, dresses, jeans, shorts, shirts, and skirts... everything your Western heart could want. The aesthetic of Ariat is gorgeous. The motif is authentically Western down to the rugs and wall art. Country music is playing. The shop is large and airy and appealing. Very easy to browse. Service is superb. I was helped by some extremely friendly and courteous people: Anne, Nicole, and Chanel. I got a really great haul: a T-shirt, a sleeveless tee, a button-down sleeveless denim top, a red paisley bandanna, and a genuine leather American Darling handbag, made in Texas, fringed and with a large turquoise inlay. If you like Western wear, if you love the country vibe, or if you're just interested, I highly recommend stopping in. I've been a country girl my whole life, and I'm so happy this store is here in town. read more

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AJ helped me and was stellar! First time visiting the store and i left with my first hat thanks to AJ's amazing service. He is warm, real, personable, and helpful. I wanted to write a review just because of him. He provided a genuine exchange which is so refreshing and rare in LA retail. I'd go back just for him. That said i LOVE my hat and the store is gorgeous. Thanks AJ! read more

Just found out about this store ! So close to us . Amazing friendly staff , tons of Ariat . They even shape hats ! Definitely coming back

Beautiful store, but ZERO actual equestrian gear. Perfect for music festival/influencer types. Makes sense given its location. I felt like I walked into a really expensive cowboy cosplay daydream situation. Perfect place for the non equestrian to play dress up and feel special. The clothes, the boots, the store itself are all GORGEOUS. I felt very out of place showing up in head to toe Ariat equestrian gear caked in actual barn muck and horse manure. Not what I was expecting as someone who wears the brand for what it's actually meant/made/built for. Beautiful store though! read more

My friend and I came in to check out the store and get my hat reshaped. Everyone was friendly and genuine. Nicole was such a vibe. She made the experience fun and welcoming. read more

Ariat - Hat Doctor - Shoe Stores Near Me - Studio City, California

Had an amazing experience here over the weekend. Stopped in to grab some square toe boots and was so excited to find jeans with a short inseam option. I can never find these and loved having multiple styles to choose from. The boots are beyond comfortable, plus everyone was very helpful and welcoming. Will definitely be back! read more

My husband and I came in today and were immediately greeted by Alyssa, who was so friendly and welcoming. We browsed for a bit, they have a fantastic selection of boots! Then Tony came over to help us, and he was absolutely amazing. He was extremely knowledgeable, patient, and attentive the entire time. Tony went above and beyond to make sure we found the perfect fit, he helped us try on several sizes, gave honest feedback, and made sure we were completely happy before we left. It's rare to find customer service like his these days! I would definitely recommend this store for your next pair of boots. We're so glad we chose this location, the service was outstanding from start to finish. This will forever be my go-to store for boots! Thank you, Tony and Alyssa, for making our experience such a great one. Until next time! read more

Ariat - Shoe Stores Near Me - Studio City, California

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Horrible experience at ariat went I. With my 83 year old grandmother to treat her to a pair of boots and they would not let or I use the bathroom sorry when we are spending over $300 on each pair of boot and sweatshirts we should be able to use the rest room! Forget the fact we buy thousands of dollars upon thousands of dollars of their products a year! Just another wanna be joke horse store in la Ps they also didn't want me to try on both pairs of boots! They only wanted me to try on one boot which was the wrong size! Sad! Wont last long! Horrible service! Really should be embarrassed! Our family has been supporting ariat for decades for the quarter horse circuit Would give less then a star if possible read more

Ariat - Worse service ever - Shoe Stores Near Me - Studio City, California

Love this store! Everything is so neat and the people who work there are so friendly! Special shout out to Nicole and Alyssa who helped me find some new boots read more

Ariat - So many cute boot options! - Shoe Stores Near Me - Studio City, California

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Poor customer service. We were not greeted, or even acknowledged when we walked into the store... Sales associate walked around us, ignoring us. Omar, the sale rep appeared bothered when I asked to try on a pair of boots, didn't offer any further assistance when the boots I asked for weren't in stock (didn't even bother to check system)...10minutes later, a woman of a different background walks in and gets the kindest welcoming ever, and received a completely different customer experience than we did. Very unpleasant. Walked out immediately. My money can go elsewhere. Studio City team, let's do better, cmon now smh read more

My spouse and I LOVE Ariat so we were so excited when we got the text earlier this week that a new store opened up in the Valley! Of course we've already checked them out (twice) and already know this is gonna be dangerous for us :) they even have a hat doctor station! Just picked up two hats from them today from Omar who is literally awesome! He was patient in getting our feedback so that he could create hats for both of us that fit exactly what we wanted. He even helped me out with some boot questions after! So so glad this new Ariat store is open! read more

Ariat - Shoe Stores Near Me - Studio City, California

AMAZING experience!!! I went to Ariat last weekend and the staff and store are top notch! The customer service was BEYOND EXCEPTIONAL!!! I hope I get everyone's names right here & sorry if I don't, but I wanted to personally mention them. Thank you to Meg who was incredibly helpful (and patient) while I figured out what boots I liked best. She really helped me pick out the best ones for me. Also a big thank you to Nicole who helped me pick out some hats and really helped me get the right fit and style. And lastly a big thanks to Brennan who helped carry out my purchases to my car. The store was well kept and well stocked and the staff really went above and beyond to help me. I will definitely be back!! read more

Ariat - Ariat store - Shoe Stores Near Me - Studio City, California

Had such a great experience at Ariat recently, and I have to give a huge shoutout to Leslie! From the second I walked in, she was super welcoming and made me feel like I had her full attention the entire time--no pressure, just genuinely helpful. What really impressed me was how much she knew about the products--boots, jeans, hats--you name it. She answered every question I threw at her and even helped me understand how Ariat compares to some of the other big-name brands. She wasn't just trying to sell me something; she actually explained why Ariat was a better fit for what I needed in terms of quality and comfort. Leslie was professional, knowledgeable, and just really easy to talk to. I walked out with exactly what I was looking for and felt confident about my purchase. If you're shopping at Ariat, seriously--ask for Leslie. She knows her stuff! read more

Great staff , very friendly . I watched Nicole diligently reshape a hat and completely transform it into a new piece. Very skilled and informative throughout the process . Nice work and enjoyed the experience witnessing her craftsmanship . Will def come back . read more

Ariat - Master hat crafter at work . - Shoe Stores Near Me - Studio City, California

I had a great experience, everyone was very welcoming and attentive. Found some really nice things. Alyssa and Chanel were amazing! The entire team was great. read more

Wish I could give the guy working there 5 stars because he was welcoming and very nice he is the only reason this isn't a 1 star review. Forgot his name but he was really cool. For the girl with piercings and tattoos wish I could give her no stars. She was so rude and seemed like she hated every second of being there. Hope she learns to smile one day and learn what customer service is. We ended up spending over $300 this morning but after the experience we won't be back. read more

My brother and I are in town visiting and if there is an Ariat store we always make a stop! We walked in and nobody greeted us. We continue to browse and 5 minutes later I had to approach the register and greet the 3 employees standing talking among themselves 2 guys 1 girl. (4th guy was helping another customer.) I was looking for equestrian clothing for my daughter and was told they carry none. As we where about to leave the forth employee named Khrystopher greeted us and asked if we needed help finding anything in particular. I started off by thanking him for greeting us and making us feel welcome! I pointed to the counter where the 3 associate where still talking to each other and explained that just this morning I was on the phone with customer service due to a show shirt I purchased was shipped damaged and dirty and now once again disappointed due to lack of customer care. Khrystopher apologized shook our hands asked our names and set the restart button! Although there was no equestrian clothing Khrystopher helped my brother find a shirt and took care of all our wants! If it wasn't for Khrystopher we would have walked right out. 2 bad experiences in one day was not a good feeling at all! I give Khrystopher a five star and appreciate him. read more

I wanted to share feedback based on my most recent experience at the Ariat Studio City location. During the holidays, I shopped at the Denver store and had such a great experience despite how busy it was. The staff was attentive, welcoming, and made me feel genuinely excited about the brand. Because of that experience, I was referred to visit the Studio City location, which I was really looking forward to. Unfortunately, my experience at Studio City was the complete opposite. When I arrived, the store was very slow--there was only one other couple shopping--yet there were three sales associates present. Despite this, I had little to no interaction or acknowledgment. The associates seemed focused almost exclusively on the other couple. When I asked for a size in boots, one saleswoman said she would check, but she continued assisting the other couple instead. After waiting, I had to ask a second saleswoman who had already walked past me twice without making any contact. She eventually brought the boots, but there was no follow-up, no check-in, and no assistance afterward. I ended up packing the boots myself and taking them to the register on my own. The overall experience left me feeling overlooked and uncomfortable, especially given how quiet the store was. There was a noticeable sense of elitism in how attention was given, which was disappointing and unexpected after such a positive experience in Denver. I was genuinely excited to shop here, so this was especially sad. I hope this feedback is taken into consideration, as the contrast between locations was stark and not reflective of the great experience that initially drew me to the brand. read more