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    Journeys

    4.2 (5 reviews)
    Closed 9:00 am - 9:00 pm

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    1 year ago

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    2 years ago

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    Clarks Shoes

    Clarks Shoes

    3.4(25 reviews)
    0.0 miSherman Oaks
    $$$

    I have been a long time Clarks customer. I really like the styles, fit, comfort, plus I wear size…read more12 and they usually can accommodate that. I have many Clarks shoes, of all different styles. However, I've noticed that on some of my shoes, the materials do not last. The (fake?) rubber soles crumble or develop deep cracks. The (fake) leather finish on my ankle boots peels off. These shoes are not worn frequently and they're stored carefully. No other brand I buy has ever had this problem. I spoke to Thaakirah J at customer service. She provided bad service, going out of her way to offer nothing in the way of a discount or credit. I asked to speak to a supervisor, I provided photos. She refused to help. I have concluded that Clarks shoes don't actually wear out through normal wear, they simply disintegrate due to inferior materials. If this is how they treat loyal customers, I am done, done, done.

    I always loved Clark Shoes but I recently pulled out a pair that had been given me a couple of…read moreyears back, and the second time I wore them, the soles came off. I took photos showing that the shoes were essentially news and explained why I did not have a recipt. I wanted them to repair them. Several emails back and forth and they will not do anything except give a 15% discount on my next pair. Big deal! I just wanted these fixed by someone who might stand behind them.

    Photos
    Clarks Shoes - NALLE LACE (COLOR: STONE NUBUCK) IG: @ammysalamii

    NALLE LACE (COLOR: STONE NUBUCK) IG: @ammysalamii

    Clarks Shoes - Old people love these shoes.

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    Old people love these shoes.

    Journeys - shoes - Updated May 2026

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