SKECHERS Retail

Excellent shoe store with high quality shoes, and always received helpful service…read more I've been going to Walk This Way for well over 25 years, and have bought shoes for me, my daughter, my sister and one of my sisters-in-law.

Can't believe I hadn't done a review for this great shoe store. They have many of the top brand…read morecomfort/good for your feet shoes. They have a customer loyalty program and send you a 15% birthday card. I came in to replace my suede Dansko shoes. That was a $22.50 discount on a $150 pair of shoes. The shoes were ordered and came in quickly. Service is great with plenty of free parking behind the store.

The replacement pair!

Found the Birkenstock's she wanted :)

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DSW Designer Shoe Warehouse

3.7(170 reviews)

6.6 mi•Downtown

Since the DSW Designer Shoe Warehouse closed down in Sherman Oaks, I was searching for a new…read morelocation, and I found this one. It is still close to me, but not as much. Anyway, took the chance & went there today around 12 noon. Got a pleasant greeting from Nena and Melissa. Both lovely ladies. Very kind, knowledgeable and helpful. I told them that I needed 3 pairs of shoes in black color. One flat, and the other ones with a heel, open toe, and last but not least, nice suede pump with a 3 inch heel. This store is HUGE, two stories that has escalators and I believe I also saw an elevator. While browsing the store, found other things like hosiery, socks, insoles, shoe laces. They also sell boots, slippers, tennis shoes, and more. I mean, it's a Warehouse. Endless opportunities. They also sell shoes by different designers. One of the ladies asked my shoe size and I told her "6". Went to the back and got me 3 pairs of shoes. Tried them on, and they all fit me perfectly by hugging my feet and not letting go. I also got 2 insoles. One small/round toe, and the other one a little longer. It helps your foot to stay in place w/out moving. Store was very nicely stocked, organized and clean. They have a clearance rack, and a drop off box for old shoes. However, they need to be in good condition. Maybe not great, but solid. Good to know for the future. Underground parking validated for the first 90 minutes. I parked outside. Every item has its own value and price. Prices are very affordable. Bought all 3 pairs of shoes, insoles and left the store feeling very happy with my purchases. Thank you all very much. Now when I need shoes, I know where to go!

LOTS OF SHOES, BUT NEVER ANYTHING I REALLY LIKE…read more=========================================== I have been to this store numerous times, but I don't think I've ever purchased anything. The store is jam packed full of shoes, but I just haven't loved anything enough to purchase. Maybe I'll find something I like one of these days. They don't validate your parking unless you buy something.

Accessories.

The other pair of shoes. Open toe.

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Fleet Feet

4.8(357 reviews)

4.4 mi

We were advised by my 60+ mama's podiatrist to come get her fitted for supportive shoes, he…read morerecommended the Hoka brand. I knew fleet feet had a great supply and the ability to measure mama's sore feet. So, mama is a five time cancer survivor and warrior. Unfortunately she had a large mass on her toe which prevented her from being able to walk without a boot, which after months leads to body pain throughout. Her poor foot and ankle always hurt, and swelled up real bad. She had pain throughout her body from the imbalance and reliance on crutches. I didn't think we could find a pair of hokas that would fit, and even better actually heal her feet. Then we came in and met Dan, the kindest most knowledgeable specialist we could have hoped for. He was patient and supportive at every step, through mama's laser measurements- which are amazing and they email them to you if requested. Then he began the work, we tried 4 great recommendations but alas none fit, all too tight around the ankle. But Dan wasn't done, he looked at the measurements and put in an order for a men's size in extra wide trusting it would fit- and if they didn't we could exchange within 30days. Four days later, my mom put on her first pair of shoes that fit in over a year. Im in tears of thanksgiving. To see her walking in a new pair of hokas, with proper balance and arch support. She's so excited and we are forever grateful. Also, they didn't try to sell me the most expensive pair, they had an awesome shoe that was less than what I expected! Take your loved one's here, they deserve it.

Highly recommend. They offer free foot analysis/assessment followed by shoe recommendations based…read moreon what your assessment shows. Friendly and helpful staff. Clean inside, located at LBX, offer complimentary mini water bottle. Lots of running/sports gear available for purchase to.

Metaspeed Paris - they ordered online and shipped to home

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One of the options I reviewed with Mackenzie. ASICS gel cumulus. Ended up with a Saucony shoe instead.

Shoe Palace

3.0(35 reviews)

0.1 mi

*READ ENTIRELY, BEST CUSTOMER SERVICE BY FAR* So I called in to check if they had the New Balance…read more9060's in black & white in stock and I was told they did. Within minutes of walking in, I was greeted and helped immediately. Unfortunately, the representative misheard the color of the shoe I was looking for because when I went in, they didn't have the shoe on display. I was told they didn't have the shoe, which bummed me out. After talking to Luis --the store manager -- for a few minutes, he was determined to help me find the shoe. They had the shoe in stock but it was not in the size I was looking for. Not only did he check their stock, but he went above and beyond to help me find another location that did have it. While I didn't know how the shoes ran in sizing, I tried on the smaller size of the shoe I was looking for, and they fit like a glove! While determining whether or not I should go to another location to pick up a bigger side, a female associate talked to me and gave me her input of what I should do. She was very helpful and kind! Altogether, I had a great experience, and I will definitely be coming back to this location.

Called 3 times. No one ever answered the phone. I've been to this location the music is loud. But…read morein the past I have at least a live person answer my calls. Their customer service is closed in the weekends. If you are trying to get answers quick physically going to Glendale can be a hassle because of the drivers and parking. A manager or someone should be available to answer the phone.

The employee's name

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Solez

4.4(11 reviews)

5.3 mi

I forgot the salesman's name, he was super cool. They didnt have what i was looking for. I was down…read moreto try some on, they were out of my size. I loved how the Tiffanys looked. They dont carry AirMax 90 which are the only ones I wear basically. This is a high end store.

Great service, selection, and value. Staff is nice and helpful. Brought in some shoes for them to…read morelook at and they gave a honest assessment and valuation of them. They have cool and rare gift ideas for all ages. Maybe i'll get those Kobe Grinches one of these days.

Grand Opening

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Jordan Jumpman Jack TR

Nike Well Collective - Glendale

2.7(40 reviews)

0.1 mi

Visited the store to make a few returns; the return process was smooth as we had our transaction on…read moreour app. The store is in the smaller side but Tory made our experience smooth. The selection at the store are not much but you can easily make an online purchase to be ship to your home for free. Parking to get to the store can be difficult. But it's not impossible. No bathroom inside the store.

Very nice store at a fantastic location. We come here quite often. The service at this location is…read moreexcellent, with nice selection of Nike shoes, and Nike sportswear. I highly recommend Nike store at Americana Glendale.

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TJ Maxx

2.9(96 reviews)

5.5 mi

I love TJ Maxx. Great prices. Good quality products. Great service. I love the Tj Maxx in La Canada…read moreFlintridge!

I live closer to the Granada Hills TJ Maxx but always make a point to stop at this one when I'm in…read morethe area. It's one of 2 in the region - the other being Westlake Village - that have the best selection of Runway/Couture items. Household selection kind of lacking though. But if you are looking for discounted designer, this is one of the places.

Christmas Gift Bag $0.99 (12/08/24). @TJMaxx #LaCanadaFlintridge #LCF #DiscountStore #Bargains

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Undefeated

2.8(26 reviews)

0.3 mi

Me and my family LOVE Undefeated... we are tried and true shoe fanatics. The service and the…read moreambience always serve quality. The value of freestanding boutiques is very important. To continue to provide exclusivity. We hope to continue to see Undefeated expand and wish them long-time success in their business endeavors. Go Undefeated L.A.

I love "Undefeated" as a brand! But the employee who I had the unfortunate experience to engage…read morewith on 5/2 was very rude and unfriendly. I walked in the establishment and was not greeted. The gentleman with black reading glasses came from the back and had a cold stare and did not offer any assistance. He stood by the register and said absolutely nothing. He had a mean look on his face and did not provide any helpful service. He was 5'8, Latino and had black clothing on. I will never visit this store location again due to this experience.

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Neo39

4.7(143 reviews)

6.2 mi•Downtown

Minority-owned & operated

25 years in business

This place has great selection in Vans, Adidas, Birkenstocks, and Uggs. A lot of shoe stores now a…read moredays are corporate owned and this place is small business owned. I'm a huge supporter of small businesses and I like that they're around to keep it going. They were previously Neo 39, now they're just Neo Pasadena. I love that the aesthetics of the place change. They even added roses to represent Pasadena. The way the shoes and gear is lined up doesn't make you feel overwhelmed with trying to look for the type of shoes you want. There's a guy name Rei and he's super helpful. He definitely knows what he's talking about when it comes to shoes. I will definitely be coming back here for all my sneaker needs. The place is located underneath the T-Mobile store, so make a sharp left and the store will be down the stairs.

Great business! Supporting local artisans and the Dena community! The have offerings from pop art…read moreto high end sneakers. Owners were very friendly and helpful, while also allowing me time to explore the store. The hats I purchased were from local Wolf Customs who have been using their platform to provide resources to those impacted by the Eaton Fire (Altadena). The hat pictured is a custom brown corduroy cap ($45).

Hat Wall. Exclusive Neo Merchandise & hats.

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Vintage Section & Exclusive Dodgers designs by Neo Pasadena

Shoe Palace

3.4(35 reviews)

4.1 mi

I had an awesome experience here, and a big reason why was Andrew. He greeted me with a welcoming…read moresmile, made me laugh, and had such a positive attitude the whole time. He was friendly, helpful, and made sure I had everything I needed without making me feel rushed. You can tell he genuinely enjoys helping people, and that kind of customer service is hard to find these days. If you stop by, I definitely recommend asking for Andrew!

Worst customer service experience ever. I came in to return a pair of shoes that were never worn,…read morehad absolutely no defects, and were accompanied by the original receipt. However, the store manager completely refused to accept the return. Not only did she deny a legitimate return, but she also spoke to me in an incredibly rude, elevated tone. Her behavior was completely hostile and unprofessional. Businesses in the US must abide by consumer laws and fair practices, but this place operates like a bazaar. I am deeply disappointed and demand a response from management.

Adidas

Nike shoes

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Converse and Puma

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Robson B.

9 years ago

Sketches found a great niche in the market - name brand shoes that are known for being affordable while still maintain a level of comfort and quality that is required for me to even consider buying footwear. I didn't plan on getting anything here buy I saw this great pair of light up shoes that I know my son would love so I had to get them - and they were only $55! That is a great price considering the pair of Adidas sneakers he got a few months ago were almost double the price. read more

Theresa B.

2 years ago

Sorry they left Burbank but we can always count on the Skechers in the Glendale Galleria!

SKECHERS Retail - shoes - Updated November 2026

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I received a pair of shoes for my birthday about eight months ago. I didn't particularly like them,…read moreso I set them aside and eventually forgot about them. When I finally decided to see if the store would exchange them, the manager came out, was extremely nice, and happily agreed to swap them for an item of the same price. I was really happy with how it turned out. I'll definitely buy shoes from them again in the future. Highly recommend -- they have a very good return policy.

First of all, the prices here are NOT it. I found the same crocs cheaper on the crocs website and…read morethey refused to price match. The selection also is dismal, and they don't even have colored shoe laces. Worst of all, I dealt with a really rude employee. I asked for a UK 7 in a pair of docs and he laughed at me and patronized me suggesting I was wrong and weird for going by UK sizes. I'm sorry but it's written on ALL doc marten boxes. I said UK 7 because I thought it was easier than saying women's 9 because sometimes I'll be handed a men's 9 instead. That's how I ask for shoes AT the doc marten store downstairs at the mall. It's normal, he didn't have to laugh in my face and treat me like I'm dumb. It felt sexist to be honest. Then he tried to sell me a leather care kit for the doc martens I was wearing. He was pushy after I said no and high key insulted the state of shoes. For background I know a LOT about leather care and religiously take care of my doc martens, so this felt really really rude. They were 5+ year old shoes that I wear when making art, they were not even mean to look perfect but I already use a leather balsam on it, i take such good care of my multiple pairs of docs and have a routine. He also definitely didn't know what he was talking about with the leather care kit--he just made me feel so insecure about how my shoes looked and made me feel like I was stupid the entire conversation when he clearly didn't know about anything he was talking about. Once again, as a woman, it was so so sexist how he was speaking to me. Terrible man, terrible experience, expensive store, sexist vibes. That's all I'm saying. 1/5 for real.

Adidas

3.3

(44 reviews)

I wanted to recognize Crissy at the Glendale Galleria for consistently providing exceptional…read morecustomer service. Back in January, I had an issue with items that were delayed for a month due to shipping and weren't delivered on time for my birthday trip--something that was completely outside the store's control. Even so, Crissy took ownership of helping me track everything down and worked to find a solution instead of simply saying there was nothing she could do. That level of care made a stressful situation much easier. I recently returned to the store, and once again Crissy went above and beyond while assisting with my transaction. What impressed me most was that she remembered both my name and my wife's name from months ago without my wife ever being physically present just from conversation. That kind of genuine personal connection is rare and speaks volumes about the care she puts into every customer interaction. Before meeting Crissy, I wasn't much of an Adidas shopper. Her hospitality, professionalism, and commitment to delivering an outstanding customer experience have completely changed that. She has genuinely influenced me to become a more frequent customer. Having worked in retail for 17 years myself, I know firsthand how difficult it is to consistently deliver service at this level. I would love to have many "Crissys" on my own team. She is an incredible asset to Adidas, and employees like her are exactly what build customer loyalty and keep people coming back. Thank you, Crissy, for setting such a high standard.

I placed an order for pickup said it would be ready same day. Was not ready no big deal i bought…read morethe product somewhere else instead. I tried to cancel the order it won't let me I call and chat with the AI chat bot. It says I have to wait for the order to arrive and not pick it up. They don't know when the order will arrive. How can a business just hold your money indefinitely before they can cancel and refund your order ? The order was placed with this store but the main issue is with the online customer service. It's made me never want to buy anything from here again.

Vans

4.0

(28 reviews)

Hi everyone!! Almost 50 and been wearing Vans ever since I could afford them myself as a pre-teen!…read more Call the BUR Van store. Spoke to Michelle. Very awesome and courteous young lady, help out in holding a pair of Old Skool. Great deal, going back to Burbank Mall to get my pairs now. Thank you Michelle!

Made a pitstop yesterday to get my daughter a pair of shoes- first of all VANS almost always has…read morehas great sales Right now till end of November buy the 1 get 2nd at 50% off. 2nd. Customer service at this store is hands down amazing especially shout out to Daniel. Thank you, Daniel.

Clarks Shoes

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The salesman with the beard was very charming and funny. Nice selection offered. Very efficient…read moreservice. And he was not afraid to try speaking a foreign language

My wife wanted to stop by here when we were inside Glendale galleria to look at shoes for her work…read more She'll be on her feet during her 12 hour shift at the hospital so she was looking for something comfortable. When we walked inside the store they didn't have any guest so the 2 workers were very helpful to us. They brought my wife different shoes to try on and answered all her questions. She decided to get 2 different shoes, one for work and one for going out. She also got the shoe cleaner here as well since the price was good and the worker told her how to use them. We were very happy with our time inside the store and the customer service we received.

American Eagle

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I visited this store looking for sweaters and sweatshirts. I was greeted as I walked in by a young…read morefriendly lady. This store has a huge selection of jeans, shirts, clothes. They also have a small selection of accessories. For price, I would say they are reasonably priced in today's market. They usually have sales year around which is great. I would that the cashier lady was not that friendly and had an attitude. The reason I gave five stars is for the associates working on the floor and great selection of clothing. For parking, I would say it is find to parking spot since it is located in the mall.

The staff of American Eagle are always what shines for me. The stores are well maintained and…read morestocked, they're clean and inviting, but the staff always seems to go out of their way to make sure I have a wonderful experience, even if I don't end up purchasing anything. And that goes for both the American Eagle and Aerie side. Remember, you can always shop at one side and checkout at the other. So if there's a long checkout line, just venture over to the other side and see if you can check out faster. Price here is fine. It's not expensive, but it's definitely not what I would call 'discount clothing.' But if you hope wisely, you can find some great sales that help stretch your dollar. In all, don't pass up on American Eagle. Even if it's not a shop you usually go in to, you never know what you are going to find. If anything, you'll get a great staff to interact with.

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I came into this Lululmeon store because I was looking for some active shorts for my upcoming…read morebusiness trip. I was disappinted there weren't any 5" shorts in women. Then, Jeanine was so kind enough to recommend the men "ABX wovenair pull-on shorts," and they were exactly what I was looking for! And the quality and price was so great too. Thank you Jeanine for your great service today!

Beautiful store in a beautiful outdoor mall. Store was clean and tidy and organized. I found a pair…read moreof clearance shorts in back. Great selection inside, I was just browsing and found a pair of shorts I liked. Great service as always in every Lulu store. Value depends on you. I love their shirts, joggers, and pants. The shorts fit well and are super comfy. I like small pocket in a pocket on the men's shorts. I can workout in Lulu shorts or just lounge around. They fit me great. I prefer heavyweight shirts so I don't wear Lulu shirts. Thank you Lululemon and thanks for the first responder discount!

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Fantastic experience and they had the shoes I wanted. Simply walked in, picked out my shoes, asked…read morefor size, tried on, and bought. The way it should be. No following me around, pressure, etc. In fact the gentleman in the pic sold me my shoes! Very helpful! Store is very clean..as it should. And I got free water bottles haha. Would come again.

Bought a pair of shoes from this store at the end of May 2026, the glitter started coming off…read morealmost right away but I was in Europe so I could only come back at the beginning of September to the store to show them what happened. I spoke to a very condescending sales person who told me that it was normal wear so he would not do anything about it, he did not even take the time to look up my account to see that I have purchased over 15 pairs over the years. When you sell shoes at 700 dollars + you should have better customer service.

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OK I have been shopping all day trying to find the perfect outfit finally I ended up in kids foot…read morelocker at the Glendale Galleria yes I am an adult and I found what I needed for my self and what I did not fine Cindy at the kids footlocker was beyond helpful she sold me what I got out of there . what didn't have, she told me other footlockers to go to she even let me know that champs belongs to footlocker I could not find my receipt she was happy to tell me how to go back to one of their sister store to get a copy she was just so nice and I'm going on vacation and I am a bundle of nerves footlocker should be happy that They have an employee like her she was professional and so genuine she made me feel so much better she calmed me down you need any help go to kids foot locker Glendale Galleria and see Cindy she is a sweetheart and with the way the world is now we need more people in the service industry like her and fortunately we still don't have them so go Cindy!!!! And again thank you very much she made a lot of sales were footlocker as I bought something from all 3 ft.² locker in the Glendale Galleria that day which is today lol

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