Burger Lounge is just ok. We were the first customers of the day and it happened to be a really hot day and just a few minutes before opening. We walked through the door that was unlocked, and let the cashier know they were not open yet, but wanted to get out of the heat and take a look at menu. She said sure, however, less than a minute later the manager poked his head from the kitchen and curtly let's us know they are not ready for us yet. I think better customer service would have started with a welcoming greeting. May I suggest: "welcome to burger lounge". At opening time, ordered a double husky burger and a SOB son of a butcher. Since the burgers didn't come with fries we order a combo French fries/onion ring. We were promptly told by the manager, who again piped in over the cashier, the restaurant had not received the cheddar cheese order and the only cheese available was American and he made sure to let us know American cheese is a white American cheese just like their cheddar. Whatever that means. We didn't have a choice anyway. We sat at a table and at least a couple times we had the to hear the kitchen staff and manager throw some vulgar language back and forth to sweeten the ambiance. Finally for the burgers. The meat was great, definitely an A as well as the pickles; however, that is about it. Absolutely nothing else about the burger stood out and with an about $16 price tag for a counter order burger with no sides I am not impressed. As for the add-on side of fries and onion rings the presentation Chinese take out box (see photo) was cute. There was probably only 4 onion rings in the cone and they were so crisp they really cut your gums. This is not my burger place, well I tried it! read more

See all

I used to come here often when my mom had doctor appointments up here and it was always pretty great and a nice environment. Now we are new to the area and decided to give it a try again. I really like their buffalo chicken sandwich and their lavender mint lemonade. My husband usually gets a burger and in my opinion, they are always pretty dry. The first time we came here they forgot my mom's salad dressing which we didn't realize till we went home so that was pretty annoying. The second time we came here they didn't put mushrooms on her truffle burger, which was also somewhat annoying as again, we didn't realize till we got home. It's hard to double check as they staple their bags shut. I wish their quality control was a little better but when I called to let them know their mistakes, they were very sweet and gave us a gift card. The restaurant always seems pretty busy when we go so it's a very hectic environment. Not sure I'd enjoy dining in with two little ones. Service is hit or miss, sometimes they are very sweet and sometimes not so much. read more

See all

It's really fun to get a milkshake. Not so fun when you ask for the dairy free one and you get regular. And to eat an undone turkey burger....please save your money and just go to Red Robin. I guess ppl with health issues can't have it all--what if I had anaphylactic shock from dairy? Not everyone eats clean for a fad. Please do not go here if you have chronic stomach illness/food allergies. I don't even want to eat the rest of this anymore. Still working on the fries...don't trust any of the order. I tried to get the DF shake once before this too but my husband was told they were out of almond milk. I...guess they must've still been out. *chugs pepto from the bottle* happy Friday, friends! Should've hit up baskin Robbins for a cheaper, spicy night instead. read more

See all

The burger was very juicy and delicious. I enjoyed the fries and onion rings as well, nice and crispy. However, the staff was slightly unprofessional. read more

I order from burger lounge regularly and have had good experiences with going into the restaurant as well as ordering online. I ordered through Ubereats tonight and received my sandwich with my fries and a couple of dressings missing. So I decided to call the restaurant to let them know. The girl who answered the phone was super dismissive when I mentioned part of the order was missing and became frustrated with me when she had to ask me to repeat myself over the phone inside the loud restaurant. I understand that Ubereats is a third party and burgerlounge has no way of refunding my order but there was no apology, no "I'm sorry that happened" nada. I asked to speak to the manager and she didn't even respond with a "yes, one moment" She grunted in frustration and put me on hold. I understand everyone has a bad night or whatever but employees should be aware of the fact that they represent the brand of the restaurant when speaking to people in person or even over the phone (Especially when you're paying more for food for the average burger joint) It's making me debate whether I even ever want to order from here again because the conversation with that employee turned me completely off. Sheesh. read more

First of all, food is delicious! The quinoa veggie burger is amazing. Had it on a gluten free bun. Burger= delicious, bun= amazing!!! The seasoned fries were great too! The absolute best part... The customer service. We've been here a couple of times and the Customer service is above and beyond. read more

Take this review from someone who eats here 4X a month. This burger lounge consistently has good food and great service. They treat you like you are in a sit down restaurant. They check on you. They are super friendly. The place is always immaculate. It's clear whoever is managing this location actually cares and takes pride in their job. Same goes for the staff. Sure things aren't perfect everytime but that's life. I come here and gladly spend $40 with my son because I know for the most part, I'll get a clean atmosphere, healthy ingredients and a friendly staff. I have so many bad experiences eating out these days that I never go anymore but I keep coming back to Burger Lounge! read more

Blue bacon burger WELL DONE is so good. Love this delicious, fast and convenient burger shop

The waiters made up for the food. Very attentive. The burgers were better like 2 years ago. Maybe new ownership. A small fry was enough to share. The burgers were supposed to be medium rare but that's difficult since the amt of meat is no longer what it used to be. Taste more like fast food now. Similar to in and out or sonic...lame sorry we won't be going back. read more

Burger Lounge - 1 s.o.b Burger, chocolate shake with whip, pizza port beer, house burger with everything. - Burgers Near Me - Temecula, California

See all

Thank you for responding for my previous review. Sadly the employees are still practicing their rule of no more dinning area 30 mins before close . I have change the stars from 1 to 4 because food is still amazing , the cooks are friendly and you (business manager )try to help me , it just didn't work. Anyways writing this just to give the business manager an update . We did give it another chance and we went twice. First time we luckily got there at 8:20pm so we were able to seat at the dinning table however as soon as 8:30pm they blocked off the dinning with trash cans as you can see in the photos . 2nd time we got there at 8:35pm and dinning area is close off so we decided to head to habit burger instead, not as good but they close at 10pm. Anyways I think changing the hours would be the best solution to this that way the business is not misleading the costumers. Will still eat here whenever I get off work early. read more

Burger Lounge - Plan B since burger lounge closes at 8:30pm - Burgers Near Me - Temecula, California

See all

As I said in a previous review, it seems their drink machines are always broken down. Tonight, I got an iced tea with my order. I went to get a refill and was told they did not have anymore iced tea. It was 8pm, they close at 9, they should still have tea for paying customers. I asked for a Root Beer instead, they said all their soda's are down, and not working, I could have Lemonade. I hate their lemonade, so I finished my meal with nothing to drink. I should have gotten my money back since the drinks are free refills and I was not able to get one. They have been going down hill for awhile, we will not be back, Outback is about the same price for a sandwich, plus a baked potato! I now really dislike burger lounge.........and will never return. read more

Best burgers in town and customer service $17 it seems pricey for a burger and drink. But everything is so expensive these days For the quality food it's totally worth it read more

Had a great experience today... burgers are delicious. Fries and onion rings with their ranch is delicious, and the cold brew shake was delicious. Really nice and friendly staff and a really well decorated dining room with nice atmosphere. read more

Usually great. Today I called multiple times to place an order with no answer so I had to place it in the restaurant and had to wait with 2 hungry kids read more

I always do delivery and it arrives hot and fresh. Best burger in town and feels good knowing it's grass fed and it is never greased up. Perfect burger to bun ratio in my opinion. So delicious! read more

Been here a few times before food has been great, had no issue. But last night we ordered it and now we have food poisoning. So not sure if we'll come back. read more

Really disappointed about my burger and the price for it, if it were good I wouldn't mind the price at all. My burger was so wet, as I was eating it the bread was so soggy that it fell off my burger, the fries taste like old oil and it was $50 for 2 people. read more

Burger Lounge - Burgers Near Me - Temecula, California

Hot, swift food, happy smiling servers, busy but pleasing background. What more could you want?

Was looking for a little dinner at 8pm on a Saturday - choices seemed rather limited but Burger Lounge was open and turned out to be a great choice. Multiple choices of proteins: beef, chicken, turkey and Plant based burgers and sandwiches- even gluten free buns for hubby.. Never been there before- hubby and son got the Lounge burger and I got the SOB burger. We also had our dog with us. Patio was heated which was a plus! Food was delicious and just the right portion size for a late nite meal. Will definitely come back to eat at in the future. read more

Good burgers. Great flavor. The burger was juicy and cooked perfectly. The fries were fresh and lightly salted. Only downside is that the fountain drinks are not Coke or Pepsi, but crafted, which is not my favorite. They are a little pricey, but not more than expected for grass fed quality burgers. They offer indoor and patio seating. The bathrooms were super clean read more

Great tasting burgers. Lots of dipping sauces to choose from. Like that you can get onion rings and fries together. Then I don't have to choose read more

Burgers /sandwiches were very fresh & hot. Onion ring & fry combo was also very tasty. Everything was yummy without all the grease of a normal burger. Nothing bad to say. read more

See all

Definitely good burgers but a not pricey. Considering they are grass fed its not horrible but still a bit pricey however in these Let's go Brandon times its expected. Burgers are very good and the fry/ring combo are great. You could share to save some dough. Fast friendly service and the have great soda's including Shirley Temples! Definitely a step above 5 Guys. read more

Burger Lounge - $18 burger combo‍... bit pricey but definitely good and it is grass feed so not ridiculous in these Let's go Brandon times. - Burgers Near Me - Temecula, California

Great burgers & sandwiches! The Staff was very friendly & professional and the Lounge was clean and inviting! I would definitely recommend the Burger Lounge:) read more

Burger lounge is fucking disgusting. I ordered a crispy chicken sandwich and that shit was dryer than the fucking desert. 15$ for some dry ass chicken. No sauce nothing. And some worker was just staring at me the whole time . 0/100. Do not come here it's a scam. read more

Ok I forgot to remind Burger Lounge to cook my burger so it's not raw again Please teach the cooks that raw hamburger is a bad thing...this is 3rd timeI got a raw one read more

Burger Lounge - Raw burger - Burgers Near Me - Temecula, California

See all

One our way back from Big bear ski week, we had quick pit stop for early dinner. We are so glad that we did that. By far the best Burger Lounge location and this is the FIRST location to have COMBO in menu. We all love burgers and if it's on the healthier side, awesome. The team they were very friendly and at the same time very profession. Tony and Jordan took our order and served us. They were very helpful to us to get our order right. We ordered ALASKAN COD SANDWICH: It was fresh and it came with Pan-Fried Cod Fish with greens and Tomato. It came with House Tartar Sauce, which was perfect duo. The burger size is perfect here not too big. CRISPY CHICKEN SANDWICH My wife loves chicken and loved this sandwich as chicken was very crispy outside and juicy inside. THE KIDS GRILLED CHEESE MEAL My kid loves burger but for my surprise he ordered grilled cheese sandwich, he totally enjoyed it. BEST part is 50/50 Fries and Onion Rings. As we were digging through super fast and finished our onion rings and finished our fries and surprised to see more onion rings in the bottom, BLISS Service at the best and location is very clean and tidy. We will go there again to try the rest. read more

See all

My first visit to Burger Lounge was a Yelp Event. This is my second visit and they are amazing. I love that pretty much everything is organic, grass fed, etc. And very tasty! I had the turkey burger meal with fries and the hibiscus lemonade. Even the catsup is delicious. I appreciate the attention given, checking for refills, offering refills to go. The venue is clean, restrooms are nice with wheelchair access and this time we actually got the convenient handicapped parking. We shall return. read more

We ordered from here on Door Dash and we were impressed. We decided to visit the restaurant because a fresh burger is always better than one that's cooled off during delivery. We got the Lounge Burger, the S.O.B. and the classic burger. All three were delicious according to my family. The fries are good as well. We received our order quickly and our booth and table were clean. Very friendly employees. The only drawback is it's next to a Trader Joe's. The parking lot is NUTS!!! read more

Burger Lounge - Lavender lemonade and hibiscus lemonade. Waiting for our order. - Burgers Near Me - Temecula, California

See all

Finally stopped by to check out their grass fed burgers. We ordered the truffle mushroom with Swiss and aioli burger. The restaurant is clean, bright, and a comfortable size. They have outdoor seating with the misters which is perfect for these hot summer days. The staff was very nice and welcoming. The whole process from waiting in line to getting our food took only about ten minutes. They do provide military discounts and I overheard them saying that they do the AARP discount as well. We took the burger to go and it was delicious. Tasted like a smash burger with the crispy edges of the burger. Cheese was perfectly melted and the aoli wasn't overpowering. Definitely recommend this place. Burgers are a little on the pricey side as are most places now. Paid just under $16 after the discount for the one burger, but money well spent. Unfortunately, we pay more for the healthier options, and these burgers are advertised as grass fed. I would definitely recommend this place. read more

Employees are nice.. it's the food that makes me want to give it 1 star :( too overpriced for the flavor and temperature of the food. Fries are soggy and cold even though I asked for them to be crispy. I will say the chicken is very delicious. I wish the half & half option gave more than 4 small onion rings instead of a full cup of fries. It was my first time here... maybe I'll give it another try with all the good reviews they have. read more

My boy was already in a good mood. I could tell cuz he was listening to 80s music with sax and funk all morning, but then we got Burger Lounge for lunch and then he was listening to jazz. If the food is so good it's got you in the mood for jazz, well that speaks for itself. read more

Burgers are fine, nothing special. My complaint is the price. My son and I ate there yesterday. Two Classic burgers, fries, and beer was $50 and $60 with a tip. Ouch. Burgers are normal size and fry's come in a small paper cup. Sorry, but I will not be back. read more

This has become our go to place for quick and good burgers. They have vegan and vegetarian options. Amazing fries and onion rings. Clean. Never greasy. And the vegan nugs give Wendy's a run for their money. read more

Burger Lounge - Vegan nugs - Burgers Near Me - Temecula, California

Ok. I tried Burger lounge again. Received an underwhelming and tiny $13 cod sandwich and $5 cold French fry pieces with cold burnt onion rings. I had to doctor up the sandwich by adding my own tarter and hot sauce. The food quality has gone down. I give up on this location. read more

Burger Lounge - Half fries and onion rings Half and Half - Burgers Near Me - Temecula, California

I was looking for a place to get a healthy low carb high fat meal and stopped by my local Burger Lounge. The Kaleo Burger option was perfect for what I wanted and I asked them to cut the "burger" in half so I could the other half tomorrow. The order taker offered to have it cut in half and half put in a to go box for me. The meal was delivered as promised and it was delicious! Multiple staff unobtrusively stopped by to make sure everything was up to par and I had an excellent dining experience. I will definitely be back. read more

I've always wanted to try this place each time I shopped at Trader Joe's. I came with my daughter and we ordered a crispy chicken sandwich, kids burger with pickles, , and a half and half (half onion rings, half fries) The food tasted very fresh and delicious. you can choose from a variety of condiments. You don't wait long at all. The restaurant is small and clean. All the employees greet you and are very kind. I want to try one of the beef burgers and milk shakes next. read more

Unfortunately was highly disappointed. Maybe if we dined in our experience may have been better. So I have an allergy and we called to verify this allergy and they said unfortunately yes they use what I was allergic to and wasn't very nice about it and said it was too late to change the order. So tired called back to see about canceling the order all together since I couldn't eat it (btw the allergy they use is actually against the law in the state of California so was shocked they said they did) and they didn't answer after multiple tries. Then my husband called from a different number and they answered right away. The lady said they made a mistake and they don't use what I'm allergic to. There wasn't a manager to help with the situation and if it wasn't such a severe allergy it wouldn't be that big of a problem but we explained how severe it was and they were just not helpful. Which is sad. Anyways they claimed to not use what I was allergic to after they found out it was against the law. So who knows. Either way the customer service could have been better. The food was ok according to my kids. The food was a mess in the bag when it got delivered (which could or could not be on BL) and was so cold but that's not why I give one star, sometimes those things happen. It was the customer service sadly! read more

I came in with my sister & my 2 young daughters & we were so impressed by the service & friendliness of the staff! the boys were so helpful, they refilled our drinks, came by to our table to clear it often, helped us pick our meals & made recommendations. it was the type of service I would expect at a sit-down restaurant! we noticed it was getting close to closing time & they never once made us feel rushed or like they were annoyed by our presence. they were so polite! great training & great staff! whoever was there 6/25 around 7:30-8:30pm read more

I ordered a hamburger and it was incredible! The patty was cooked perfectly. The bun could not have been more fresh! The amount of lettuce, tomatoes, and sauce was just right! The French fries were just right. Not greasy at all but were very tasty! The bathrooms were clean, as was the dining area. The staff were friendly. My only issue is the counter tipping. I am not a big fan being asked to leave a tip prior to sitting and having a meal. read more