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    Tommy Bahama

    3.7 (28 reviews)
    Open 10:00 am - 6:00 pm
    Updated a few days ago

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    Maxim A.

    Bad customer service, not satisfied, pointless, I asked to speak with manager and never got through. I've spent a lot of money with these guys. I've spent $1200 with them but for bad customer service I've returned their items. I've called their head quarters and complaint and they said they'll call back and never did, in fact, they hang up on me when I called again.

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    The staff is very kind and accommodating! Every time we go into the store we have a pleasant experience!

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    3 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    Disappointed, got here at 6:50pm only to find the store was closed. Store is supposed to close at 7:00pm.

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    6 years ago

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    9 years ago

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    9 years ago

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    Mike B.

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    7 years ago

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    5 years ago

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    10 years ago

    Very nice customer services , very patient. I think the people working there really enjoy what they are doing.

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    13 years ago

    We always like getting my dad Hawaiian shirts from here.. beautiful prints, and great quality..

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    8 years ago

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    12 years ago

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    15 years ago

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    12 years ago

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    11 years ago

    Another enjoyable trip to Tommy Bahama with great service from Marcus! My favorite place to shop.

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    14 years ago

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    15 years ago

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    Ask the Community - Tommy Bahama

    Review Highlights - Tommy Bahama

    I look forward to shopping there and running into Mike because he always seems to be there.

    Mentioned in 2 reviews

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    3.5(83 reviews)
    0.4 mi
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    I usually hate shopping, but my experience at the Pasadena J.Crew completely changed that, all…read morethanks to Connie and Jaguar! Connie helped me pick out an incredible selection of clothes, encouraged me to try things I never would've considered, and gave me such thoughtful feedback on how everything looked. She made the whole process fun and stress-free. Then Jaguar checked me out, and he was just as amazing. So friendly, pleasant, and super cool. Together, they turned what could have been a tedious shopping trip into an absolute delight. I left with pieces I truly love and wouldn't have picked out on my own. If you're looking for excellent service, genuine help, and a fun shopping experience, ask for Connie and Jaguar, you won't regret it!

    I've been a consistent customer for many years, and generally like Jcrew clothing and quality. But…read moreI will avoid shopping at this store. from this point forward. Their Store Manager Stacy does not know the first thing about Customer Service, sales or retaining loyal customers. She's smug, condescending and will make you want to not spend a single dollar there. I'm sure if you've been to this location, you know exactly who she is by my description. They have some good employees at this location, but she is not one of them! Super distasteful to have to deal with her! There are plenty of other stores in Pasadena with excellent customers service to spend your money at! Don't waste your time at this one.

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    Orvis

    Orvis

    4.3(53 reviews)
    0.7 mi
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    This Orvis location is on the corner, two doors down from CAVA. Sadly this store location is…read moreclosing and will be here through Christmas Eve (until 4 pm). Currently they are having a up to 60% off items on sale now and they are also selling their store furnishing too. I have visited this location numerous of times over the years and have always appreciated that Orvis is dog friendly and have good quality items. On my recent visit (this past Saturday), my husband and I, along with our little girl dog, were greeted by several employees and asked if our little girl would like a dog treat (unfortunately because of her sensitive stomach, we had to declined but I appreciate the gesture). We ended up purchasing a few items for our dog at 50% off, which was nice. But didn't see any clothing that I was interested in, or my husband. It is too bad that this location is closing. There really aren't that many Orvis retail stores but plenty of authorized sellers of this company. If you want to stop and shop one more time, please make sure you do before this location closes up for good.

    Orvis as a company is an amazing organization. Privately owned by the same family since the 1960s,…read moreensures 5% of pretax profits go to relevant charitable organization's and quality products. The Pasadena Orvis store embodies all of that plus more. My family has taken the free classes and purchased our fly rods and gear from this location. You can't get the same advice suggestions or service ordering online. If you are into fly fishing, quality clothing and outdoor items make a stop here.

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    Orvis - ...besides the great service and gear, they love dogs here.LOVE LOVE LOVE

    ...besides the great service and gear, they love dogs here.LOVE LOVE LOVE

    Orvis - Bento loves coming to Orvis. Dog friendly, water bowl at the door and duck jerky!....ohhhhh and the bear!

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    Vuori

    Vuori

    3.6(32 reviews)
    0.5 mi

    2/11/2026 First time…read moreat this location, as I've been to the Irvine Spectrum location only. Out of the two, I like the Pasadena location! More selections too! Irvine Spectrum had limited clothes and colors to try on. Also, the service was not close to what I've experienced at the Pasadena store. Wanted to purchase the new Energy Tee that I absolutely love! Tried on some pants too. Customer service was great! All of them were helpful, but one of the girls helped me and she was checking up on everyone who were in the fitting rooms, making sure everyone got everything they needed. She was very helpful in finding different sizes and colors and styles of clothing. She checked up on me and made sure I was happy before I left the store. I did purchase the Energy Tee in Blue Coast. Love the rich navy blue color! I have several Energy Tee purchases from them over the years. It is soft, comfortable, breathable and great for workouts or even worn as a casual tee anywhere. Love them and will continually purchase from Vuori!

    I just moved into the area and needed to purchase new tights from Vuori. This store being the…read moreclosest to me, I was excited to stop by. They had three employees on the floor. One was very kind and greeted me as soon as I walked in. However I can't say the same about the other two employees. I asked the cashier if she could pull up my profile so assist me in finding the exact pair of pants I previously purchased. I wanted the exact style and size just different color. She mentioned the specific item was not on the floor. She said, let me grab it from the back. She asked another young lady to grab her the pants from the back and this employee completely rolled her eyes in annoyance that she needed to grab an item. I walked around the store waiting for the pants, neither of the two ladies came to hand me the pants or advised that they had found them. I had to go ask them if they had found them. The girl that had rolled her eyes seemed really annoyed that i had interrupted her conversation with the cashier. She handed me the pants and said "this is all we have" i said okay, may I try them on? Her response was "sure, any open room" i lead myself to the fitting room and noticed the pants had white marks on them. I kindly asked the cashier for a different pair. Once again the cashier asked the rude employee to grab a different pair. She grabbed the pants, looks at the cashier and says "what's wrong with these!?" Rolled her eyes again and dragged herself to the back to grab a different pair. Comes out and throws them on the counter with 0 acknowledgment. I was so upset and felt so uncomfortable. Maybe she was having a bad day, but if you're that miserable don't work there. Vuori is a high quality brand that's not cheap. The last thing your customers want is disgusting customer service. I really wanted to ask for her name but I just genuinely needed my pants and even ordered a second pair. I had to call customer service once i left the store to help me complete my order because your employees made me so uncomfortable that i didn't even want to bother asking them for further assistance.

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    Tommy Bahama - menscloth - Updated May 2026

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