They handled my return quickly and did not make small talk…read more The parking lost is large, but busy.

This little Torrid is located in an easy to get to location, which I love considering I hate going…read moreto the mall. This is located in a shopping center and parking is usually very easy in the large lot unless it's a weekend. The inside is clean and they have a good selection. Do I wish this Torrid was bigger? Absolutely I do. When I compare the inside to other stores it is larger. They also have a better selection than most stores do. I did notice that there was only one person working there and she seemed stressed when I asked her to open a dressing room. She was handling the register, opening dressing rooms, emptying them, and keeping an eye on the store. She was very nice when I was checking out and even took the time to answer a few questions I had. She was joined by another employee while I was there so someone must have been on break. My shopping experience was great though. I will come back here anytime I need to shop in store.

The entire staff at this outlet store is extremely kind and helpful always…read more This is my go to place for the best deals for the latest styles and quality too is great !

Clean store, Nice and friendly staff. Great valued price! Will definitely come back! Thank you!read more

Destiny was so sweet and very helpful, love her for helping us at the beauty section!!read more

I decided to try their curb pick-up and it was great! It only took a few minutes to have my item…read moreand I gotta say, it's the best curb pick-up among the large chain Department Stores. I usually get my Paul Mitchell products at the Montebello JCPenney, but was turned off that I had to pick it up inside and had my flimsy bag break on the way to my car. I'll stick with the Arcadia JCPenney now, since it's closer to home and has better service all around!

I love fashion Q, but same products are scattered in different places. I was looking for WAX JEAN…read moreshorts. Some were hanging, some were on tables. Not a wide selection. I was looking for the cuffed shorts. Black only came in distressed (ripped). Mostly size S and M. No L. They also used to have XL, but couldn't find any. I probably came late to the game though cuz it's already hot and sunny weather. Fashion Q is the only store that carries WAX JEAN brand. I looked on Amazon and was going for $28, but Fashion Q is $13.99

Before coming to this store, I bought a shirt from H&M. I shop at Fashion Q from time to time. When…read moreI first entered their store, their alarm beeped but nothing happened. After browsing, I purchased two shirts from their store. I placed the H&M shirt on their counter while getting ready to pay for the two shirts. The Asian lady didn't ask me about it. Right after purchase and walking out, their alarm beeped again. She came running after me, screaming, assuming I stole something. She asked to check my bag and I showed her my bag with the receipt. Her response was "Oh, this is from H&M. The alarm beeped." And walked away. While I understand alarms need to be checked, the situation felt uncomfortable because of how it was handled, and there was no apology after the misunderstanding. I hope the staff can approach situations like this more calmly in the future.

Amazing!! Veronica is so good, she knew just how to make everything perfect, she offered a fair…read moreprice and very accommodating, and kind! I cannot wait to wear my beautiful dress! I will upload my dress after the big day!!!!!

0 stars. A picture is worth a thousand words. Here are 7; photos 1-3 are of the mangled "custom…read moremade" dress designed by Veronica and photos 4-7 are of designer gowns in her store. I urge you not to waste your time, or your money getting anything "designed" by Veronica during the most special time of your life.

This is about in-store service and when called the customer service toll free number…read more An employee placed an order for me to be delivered to store (at my request) because they didn't have my size. Over 2 weeks later, order not received and tracking has stopped. I went to to store to request a refund and am told they can't help me and I would need to call their customer service (which was closed because their hours are EST but was still regular business hours on PST). The employee rips a small piece of receipt paper, writes the number, slides across the counter, and walks away. I called and rep was rude and unorganized. Sounded like he was asleep and fumbled with phone continously. He offered to ship another item and I advised I wanted a refund. He said he would process and would take 48 hours. I check my email and there's an email requesting I provide my banking institution information in order to receive a refund. Why?!?! I paid with my credit card so credit back my card! Went to try to call back and again they're closed, so I use the online chat function. A rep named Dylan advised me that the email was from Zara and inputting my bank institution information was the ONLY way to receive a refund. Zara, DO BETTER!!! Your price point is high and folks spend their money with you willingly. For you to make this such an arduous process to receive a refund on an item I NEVER received from you is absurd!!! The only reason I'm giving 2 stars is because the young lady in the dressing room on my last visit was very helpful and pleasant.

There are not enough employees- 10 People in line waiting…read morefor 1 cashier to help - returns exchanges and purchases. 1 person on the floor. And 1 For the fitting room. They are having great deals and choices but it is unbearable to see Hiw they are undermining costumers and employees

I've never had a terrible experience at any store as I did at this lululemon today. I walked in…read morewith an Alo tie-dye tote bag filled with a few items that I had to return at other stores... Immediately, the educator at the front (a female with blonde hair) turned around and sent a message to her colleagues via the walkie talkie. I noticed it because she made it obvious! I didn't make it three steps inside when a male educator came to check up on me. This interaction confirmed my suspicion that they were accusing me of something, either because of my tote bag or because I'm Hispanic. The latter seems to be a common pattern at this store! As a Collective Pinnacle member, this experience has left a bad taste in my mouth. I can purchase ANYTHING I want, whenever, because I have the $$ to do so! The store manager needs to urgently offer his/her employees anti-bias training!

One, and two, and three, and four, and get them sit ups right and…read moreTuck your tummy tight and Do your crunches like this... 5/5 Service Lululemon offers free, complimentary hemming on tops and pants at this locations. Staff is on hand with any questions. 5/5 Quality My wife loves her Align leggings and slides. If we had the same size foot I'd be wearing those slides haha. 4/5 Parking It's in a mall, be patient and look for a spot. There are plenty around the whole shopping center. Get your gear and do your workouts. John 6:63, God bless

Two level store with escalator and elevator. Women's section is downstairs and the men's section is…read moreupstairs. They have a large selection of clothes and shoes There was a decent line but it moved very quickly. I found a nice pair of sneakers that I liked! It's close to Foothill Blvd. And Rosemead Blvd.

I got a NORDSTROM GIFT CARD for Christmas last year so I went on the YELP app to search for the…read morenearest Nordstrom Rack near me. This Nordstrom was also located in the same plaza as Boot Barn and Handel's Handmade Ice Cream... I thought to myself maybe they would have good deals since it's a Nordstrom Rack! I did go to Nordstrom a couple weeks ago and I found some sweaters for $40 and dresses for around $70-100 on sale. I thought to myself maybe I should wait to see if there's better deals at Nordstrom Rack... BIG MISTAKE! I should have just bought what I found the other day at NORDSTROM because what I found at the NORDSTROM RACK was priced higher! SERVICE: The lady at the fitting room was really nice although she did seem tired. After all, it was close to 9pm she must have had a long day. I hope she gets a nice rest... I found one dress for $174 and another one for $247! I thought to myself oh dear! That could definitely buy a lot of nice meals rather than a dress. So I decided to try it on to see if it was worth the price or NOT? It was not worth the price. For $174 and $247 it should FIT LIKE A GLOVE and feel like a MAGIC CARPET RIDE! WILL NOT BE BACK At NORDSTROM RACK!!!