Why we need actual brick & mortar stores, it is for the amazing Fit Map 3 D measuring Scan and for the help of a knowledgeable person! My husband hated shopping until now, the Fit Map measuring was done without intrusive or awkward contact. He was able to undress privately & then follow some simple directions from a pad and get exact measurements for his new size. He found out that he has lost 7 inches and has a new size. My husband and I had a lot to address about items that we had extreme dissatisfaction from online ordering! (Dxl online needs an overhaul for customer service, either it was a technical glitz or an answer could NOT be addressed).
It goes to show, you really need to talk to a person and get details about issues & what is the "new premium."
Thank you Danny for introducing us to those " Tech pants with a straight leg." The Tech pants looked almost tailored for my husband. The fit was perfect with a stretch but it just needed to be hemmed. Please bring the in-house tailors back, we need need them!
Nevertheless we had Danny Angel to help guide us through our needs for getting my husband a new wardrobe. We also want to thank Megan for being welcoming and warm. I loved how DXL in Pasadena went beyond customer service & guided us through a styling journey
I am grateful to see my husband smile after trying on those great looking Tech pants with new shirts for a complete West Coast Casual vibe and concept. We usually have to struggle because the collars of dress shirts would be too large.
We appreciate that we got to enjoy shopping without stress and anxiety. Thank you for the excellent service from the Store Manager Danny Angel, he was very kind and knowledgeable about the clothing that we required. Yes, I prefer synthetic blends because we do NOT want to iron or dry clean and require wash and wear most of the time for work.
Kudos to this store for letting us feel more secure about our purchases from DXL. read more