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    Recommended Reviews - Torrid

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    1 month ago

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 0

    1 year ago

    Helpful 1
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    9 months ago

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    2 years ago

    Helpful 2
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    5 months ago

    Great store great manager great clothes!!!!!! Love this store!!!!! Beautiful things reasonable prices easy returns!

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    2 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    Zara - Fall is here

    Zara

    1.6(199 reviews)
    2.1 mi
    •$$

    This is about in-store service and when called the customer service toll free number…read more An employee placed an order for me to be delivered to store (at my request) because they didn't have my size. Over 2 weeks later, order not received and tracking has stopped. I went to to store to request a refund and am told they can't help me and I would need to call their customer service (which was closed because their hours are EST but was still regular business hours on PST). The employee rips a small piece of receipt paper, writes the number, slides across the counter, and walks away. I called and rep was rude and unorganized. Sounded like he was asleep and fumbled with phone continously. He offered to ship another item and I advised I wanted a refund. He said he would process and would take 48 hours. I check my email and there's an email requesting I provide my banking institution information in order to receive a refund. Why?!?! I paid with my credit card so credit back my card! Went to try to call back and again they're closed, so I use the online chat function. A rep named Dylan advised me that the email was from Zara and inputting my bank institution information was the ONLY way to receive a refund. Zara, DO BETTER!!! Your price point is high and folks spend their money with you willingly. For you to make this such an arduous process to receive a refund on an item I NEVER received from you is absurd!!! The only reason I'm giving 2 stars is because the young lady in the dressing room on my last visit was very helpful and pleasant.

    Today while I was trying clothes & heard a male voice in the next room . When I…read more came out & asked the cashier , she said now they allowed men & women in the same dressing room ? I told her I also went to other Zara stores , they didn't have that . They shouldn't allow both male & female in same dressing room when trying clothes on . Be careful ladies from now on , I would not trust Zara at this location when trying my clothes .

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    Zara
    Zara
    Zara

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    Nordstrom Rack

    Nordstrom Rack

    3.4(324 reviews)
    0.1 mi•Chapman
    •$$

    Two level store with escalator and elevator. Women's section is downstairs and the men's section is…read moreupstairs. They have a large selection of clothes and shoes There was a decent line but it moved very quickly. I found a nice pair of sneakers that I liked! It's close to Foothill Blvd. And Rosemead Blvd.

    I got a NORDSTROM GIFT CARD for Christmas last year so I went on the YELP app to search for the…read morenearest Nordstrom Rack near me. This Nordstrom was also located in the same plaza as Boot Barn and Handel's Handmade Ice Cream... I thought to myself maybe they would have good deals since it's a Nordstrom Rack! I did go to Nordstrom a couple weeks ago and I found some sweaters for $40 and dresses for around $70-100 on sale. I thought to myself maybe I should wait to see if there's better deals at Nordstrom Rack... BIG MISTAKE! I should have just bought what I found the other day at NORDSTROM because what I found at the NORDSTROM RACK was priced higher! SERVICE: The lady at the fitting room was really nice although she did seem tired. After all, it was close to 9pm she must have had a long day. I hope she gets a nice rest... I found one dress for $174 and another one for $247! I thought to myself oh dear! That could definitely buy a lot of nice meals rather than a dress. So I decided to try it on to see if it was worth the price or NOT? It was not worth the price. For $174 and $247 it should FIT LIKE A GLOVE and feel like a MAGIC CARPET RIDE! WILL NOT BE BACK At NORDSTROM RACK!!!

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    Nordstrom Rack
    Nordstrom Rack
    Nordstrom Rack

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    Carter's - My lovely new bag!!!!!

    Carter's

    3.2(37 reviews)
    0.6 mi•Chapman
    •$$

    I randomly walk in Carters...not planning on buying anything but just browsing. Once I took 2 steps…read moreinside the store, one associate welcomed me into the store and asked if there was anything I was looking for. I said that I was just browsing. She pointed to the new arrivals, showed me the clearance sections and said if I needed any help to freely ask for it. While I walked around, each associate made eye contact and said hi then asked if I needed any help. Some retail stores these days have associates just saying hi but there was no eye contact just robotic phrases...but not at this store. Every associate genuinely said hi and was willing to help. It felt great. I was able to find 2 fleece pants on clearance for $3.50 each and took it to the register. The manager Lisa (who was also the same person that welcomed me right when I walked it) asked if I found everything okay and rang up my $7 purchase as if I was buying a $500 purchase. I remembered that I did want to look at Skip Hops Weekender Bag in person. Asked Lisa causeI didn't see it in the store. She quickly knew right away that there may be one in the back. She asked her team to grab it and I looooooooved it. So I grab 2 since it was on clearance. Overall, the team at the store is the nicest and most genuine in helping customers. It's a little far more me to visit this store but their customer service really wow'd me and I won't mind making the drive. I've also been a fan of Carters but usually bought online...starting today, I'll buy my stuff in this store

    I don't know which employee the one star reviewers are experiencing, I don't really even know how…read moreyou can give a store like Carters 1 star in general lol, but I've never had a bad experience. Every time I've come purchase items their selection is very good, I can always find something for any kid, the prices are unusually low for 2026, and I've had great service each time. Even if one employee was a bad apple that doesn't deter from all the other excellent things carters has to offer.

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    Carter's
    Carter's - Boy's section

    Boy's section

    Carter's - "The Check Out" Pasadena,Ca 3/2/2016

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    "The Check Out" Pasadena,Ca 3/2/2016

    Torrid - womenscloth - Updated October 2026

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