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    J. Crew Factory

    4.6 (18 reviews)
    Closed Closed

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    Carlo B.

    Alyssa helped me with the sales and finding a fitting room - they do this cool white board thing.. their t shirts are the best too, always stay fresh and fittef well, even after the wash!

    Women's clothing

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    20 days ago

    Helpful 7
    Thanks 4
    Love this 5
    Oh no 0

    25 days ago

    Helpful 14
    Thanks 5
    Love this 8
    Oh no 0

    4 months ago

    Clean store, Nice and friendly staff. Great valued price! Will definitely come back! Thank you!

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    7 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Anya M.
    416
    40
    11

    7 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 months ago

    Received the best customer service from Nina today. I'm very grateful for her help and patience. Thank you, Nina !

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    11 months ago

    Good prices and excellent customer service like when they had that kind of service everywhere in clothing stores.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 40
    Thanks 4
    Love this 36
    Oh no 2

    3 years ago

    Helpful 5
    Thanks 2
    Love this 2
    Oh no 0
    Photo of D E.
    0
    8
    0

    1 year ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Always impressed with product selection. Team leader demonstrates sincere care for the integrity of store management.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Skye B.
    186
    513
    8

    3 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jude H.
    0
    140
    0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 1

    Ask the Community - J. Crew Factory

    Review Highlights - J. Crew Factory

    Crew Factory since I usually go to the regular J.

    Mentioned in 2 reviews

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    Joli Bride

    Joli Bride

    4.4(28 reviews)
    1.7 mi
    Women-owned & operated
    Luxury

    I had a wonderful experience at Joli Bride. Zina was absolutely amazing to work…read morewith--knowledgeable, patient, and genuinely invested in helping me find the perfect dress. She listened carefully to what I was looking for, offered thoughtful suggestions, and made the entire experience enjoyable and stress-free. The boutique has a beautiful selection of gowns, and I never felt pressured. Zina's attention to detail and personalized service made me feel valued and confident in my choice. I highly recommend Joli Bride to anyone looking for a special dress and exceptional customer service. Thank you, Zina, for making the experience so memorable!

    Really disappointing experience. I was very clear from the start that I only needed one alteration…read moredone before moving and would handle the rest elsewhere. The seamstress Garine was kind and helpful, but another employee Zina was so incredibly rude. She came off very kind in the beginning but she is a very hostile woman who made the entire experience a very sad one for me and it's still on my mind. When I went to pick up my dress, she called me and immediately accused me of being "disrespectful" for not doing all my alterations with them--something that was never stated to me as a clear policy. In person, she continued to speak to me harshly and said I wasted their time and what I did was not acceptable. She said it so many times and so aggressively I started to cry, and only then she felt bad for being so ridiculously harsh. I even offered to apologize to her seamstress who she claims I was wasting her time, to which she then told told me "it's not a big deal" To make it worse, I was quoted $50 but charged $75 with no clear explanation. I did not want to further argue so I paid what was asked. I went in to pick up my wedding dress, an experience every girl wants to remember for the rest of their lives and left feeling upset and honestly in tears. No customer should be treated this way. Would not recommend doing business with someone like her.

    Photos
    Joli Bride - Nicole + Felicia

    Nicole + Felicia

    Joli Bride - Nicole + Felicia

    Nicole + Felicia

    Joli Bride - Saiid Kobeisy Quinn

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    Saiid Kobeisy Quinn

    GroovyTime Vintage - Front of store

    GroovyTime Vintage

    4.9(7 reviews)
    0.7 mi

    I found this place on instagram from a post of a beautiful vintage wedding dress. I immediately…read moremessaged the account asking if they had any more of those dresses and they were extremely helpful, sending me pictures and sizes and she was even willing to bring in another dress she had at home for me! I stopped by yesterday and she helped me find the dress i was looking for, she was so kind and gave me great advice how to clean the dress. I tried it on and it was perfect! Both people running the shop are so kind and helpful. They have such cute clothing there as well! 10/10 recommend this place!

    I saw this store pop up in my Yelp feed, and since I'm starting to look for Halloween costumes--and…read moreI'm always open to finding a great deal on something vintage--I decided to stop by on a Sunday afternoon. First, parking was easy! There is parking in the back and along the side, as well as street parking, so you shouldn't have to worry too much about finding a spot. As soon as I walked into the vintage clothing store, I was greeted right away by someone who I believe was either the owner or manager. I started browsing and immediately noticed a lot of colorful, vibrant vintage pieces from the '60s and '70s. But don't let that fool you--there are definitely some hidden designer treasures mixed in! As I went through the racks, I started checking the labels and spotted Vera Wang, BCBG, Rachel Roy, Burberry, Ralph Lauren, and several other recognizable brands. So take your time and look through everything--you never know what you're going to find! One of the gentlemen working there also told me they typically get new arrivals every Monday or Tuesday, which is definitely good to know. Now, ladies, there is a secret surprise in the back! They have an entire little area dedicated to vintage wedding gowns. It looks like a mini bridal boutique and is absolutely worth checking out if you're looking for something unique. I also noticed someone doing some sewing while I was there, so it may be worth asking whether alterations or repairs are available. They have a fitting room and plenty of mirrors throughout the store. The jewelry selection was a little more limited, but there was so much clothing to browse that I didn't mind. One important thing to know: payment is cash or Venmo, so come prepared. And bring your own shopping bag--I forgot mine, but you know how that goes! At checkout, I was told about their sister store next door, so of course I had to check that out too. Great service and a great vibe there as well! There were plenty of people browsing, and this location is more focused on vintage furniture, home items, and appliances, although they do have some clothing too. Everything was neatly organized, and both stores were clean and easy to shop. During Labor Day weekend, the clothing store even had a $5 sale section, which made the treasure hunt even better! Definitely visit BOTH locations. And when you go to the second store, don't forget to head outside and check the back area because there is even more furniture out there. If you enjoy vintage shopping, designer treasure hunting, unique furniture, or simply discovering something unexpected, both stores are worth the trip. I highly recommend stopping by--and give yourself enough time to really look around!

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    GroovyTime Vintage
    GroovyTime Vintage
    GroovyTime Vintage

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    DICK'S Sporting Goods - Thanks Shelby Arenas at dicks sporting goods in Pasadena ca

    DICK'S Sporting Goods

    2.7(287 reviews)
    0.1 mi
    $$

    Review is for a man working in 8/30 in the afternoon around 4pm!…read more We stopped by looking for some hiking hats and couldn't find any in the store. I stopped someone while he was walking the hallways, not knowing he was assisting someone else, and he pointed me to a section of the store before continuing to help the other customer. When I got to the section, he was magically there to tell us of the three types of "hiking hats" they have in the store. Unfortunately, they didn't have what I wanted in stock but he also followed up with some nearby stores. Super helpful - made our trip so much faster! Thanks so much!

    I had a very disappointing experience shopping here on Father's Day…read more My son was using gift cards to purchase his birthday present and accidentally miscalculated his total after adding a $63 pack of football cards. When I realized the mistake, I politely asked if that item could be removed from the transaction. The cashier immediately responded, "I can't," and offered no explanation or attempt to help. A manager was called over and seemed visibly annoyed. We were told there were only two options: either void the entire transaction and wait approximately 20 minutes for the gift card funds to be restored, or pay the difference and then return the football cards afterward for store credit. Since there was no way I was spending an additional $63 on football cards, we chose to void the transaction and wait. We specifically discussed that it was Father's Day, that we needed to get to a family dinner, and that we would wait the required 20 minutes so my son could repurchase the correct items. The manager advised us to wait near the entrance or continue shopping. After the 20-minute wait, we spent another 15 minutes waiting for the same cashier to help us complete the purchase, only to discover that all of my son's items had been returned to the sales floor. We were then told, "You just left the items," despite the fact that we had clearly communicated our plan and followed the instructions we were given. What bothered me most was not the store policy itself, but the complete lack of customer service. There was no apology, no empathy, and no effort to make a frustrating situation easier--especially for a child trying to use birthday gift cards. The entire interaction felt dismissive and unnecessarily difficult. The saddest part was that my son left the store in tears instead of excited about his birthday gifts. What should have been a fun experience became a frustrating and upsetting one due to poor communication and a lack of basic customer service.

    Photos
    DICK'S Sporting Goods - Front entrance

    Front entrance

    DICK'S Sporting Goods
    DICK'S Sporting Goods

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    Girl Scouts of Greater Los Angeles - Arcadia

    Girl Scouts of Greater Los Angeles - Arcadia

    5.0(3 reviews)
    3.1 mi

    I absolutely come to the Girl Scouts of greater Los Angeles store in Arcadia because I have…read moredeveloped quite a bit of rapport with the folks who run and work this beautiful store. I have been coming here fairly frequently ever since my daughter became a daisy Girl Scout a few years ago. Everybody who works here is very nice. They are super friendly. They are definitely there to help you and to encourage you to look for a few goodies for your Girl Scout. The store is always clean and definitely organized. I like a lot of the resources that they have available. Their selection of patches and other Girl Scout regalia is amazing. They have quite a selection. There is FREE parking out front. The store itself is located in a shopping center/strip mall. It is tucked away near a nail salon, dollar store and pet grooming place. It is amazing to see how seamlessly these women who work here are able to handle Girl Scout cookie selling season. Not only do they coordinate cookie pick ups, but they also coordinate the selling of Girl Scout cookie selling season merchandise. I love that you can get all of your selling supplies here. I really don't have a single bad thing to say about this store or anybody who works or volunteers here.

    Angelica is super duper Amazing!! Every time a head over to the Arcadia store she always makes my…read moreshopping experience feel so important and special for my self and my daughter.

    Photos
    Girl Scouts of Greater Los Angeles - Arcadia
    Girl Scouts of Greater Los Angeles - Arcadia
    Girl Scouts of Greater Los Angeles - Arcadia

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    J. Crew Factory - womenscloth - Updated September 2026

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