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Martens Pasadena

5.0 (11 reviews)
Open • 11:00 am - 8:00 pm

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krys s.

Stopped by about 45 mins before they closed tonight. Did not feel pressured or rushed to make a decision. Remy, the store manager helped us. Remy is AMAZING!!! Super helpful. Between my daughter and I, he brought out about a dozen pairs for us to try on. It was a fun experience. My daughter came in with a plan on color and style. But she couldn't decide between the two. He asked her to try something "just for fun" and she loved them!!! We highly recommend this store. Remy said that he's always there! He is very knowledgeable about these shoes! PS these shoes will last forever! Definitely worth the price!

style 8053 on left and BUZZ on right - A person is seated on a tiled floor, wearing black leather shoes with yellow stitching, blue jeans, and white socks with red dots.

shout out to monica who helped me out !! she was a delight, gave very good tips and introduced me to a new style i didn't even know about!! give this queen a raise. overall the store was not busy, it was clean and well organized.

here's a horrible picture of the wonderful Jorge ll Suede and Leather Slingback Mules in Parchment Beige. - A person wearing beige shoes with yellow soles is lying on their back with legs raised, in an indoor setting.

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3 months ago

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5 months ago

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9 months ago

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2 years ago

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1 year ago

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1 year ago

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3 years ago

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2 years ago

Shout out to Eddie!! Eddie was a kind employee who helped me out with finding my perfect shoe and size!!! Great experience and service

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3 years ago

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Review Highlights - Martens Pasadena

ā€œFrom the second I walked in, it was all good vibes super friendly, super helpful, and honestly just fun to be around.ā€

Mentioned in 2 reviews

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Snake Oil Provisions

Snake Oil Provisions

(48 reviews)

$$$

Highland Park

Made my first visit out to SOP in LA just a few days ago, and honestly I don't know what people are…read moretalking about on here that they were treated poorly. The staff, I believe it was Miranda and Cake who were helping me, were incredibly welcoming and awesome people. The shop has a killer aesthetic and both Cake and Miranda were incredibly knowledgeable about the product and helped me find a jacket that fit right just for me. It's crazy people are on here complaining about price too. The quality of the products and garments they carry are too notch. Of course it's going to be higher in price. If you're expecting H&M pricing options here, I suggest you do some googling on the brands they stock at SOP. Great experience at SOP and I will definitely be back to shop some more!

Bought a pair of SOP collaboration boots with White's Boots for $700. This was my first purchase…read morefrom the store. The boots arrived quickly, and I absolutely love them. They look great and feel high quality. The order was supposed to include two pairs of laces and a kiltie. While the laces were included, the kiltie was missing. I reached out to SOP, and Brandon was responsive and said they were in the mail, but they never arrived. It's now been over two months. Really disappointed with SOP. This was my first purchase and will most likely be my last. When you're spending $700 on boots, you expect everything that's supposed to come with them.

Freenote Cloth - Highland Park

Freenote Cloth - Highland Park

(14 reviews)

Highland Park

Amazing customer service !! They really care about their products ... I got a shirt from a 3rd…read moreparty retailer that wasn't constructed as well as I'd like .. one of the owners took my message to heart and fixed the problem with me no questions asked .. he really wanted me to have a nice shirt that i could wear ... the replacement was sent out and I feel much better about my purchase .. Bravo. Keep supporting American brands like this !

I bought a sweater and a flannel and after wearing the sweater for only one night, I had to write…read morethis review. I tried on the flannel at the store which I really enjoyed and bought the sweater after being recommended it from the dude who was helping me. I can confidently say he was 100% right about the sweater. The quality of the fabric is genuinely worth the price. Immediately, when I put on the sweater for the first time, I could tell this was the real deal. The sweater felt like how sweaters used to be made back in the day when they had a ton of quality and you knew it was going to last a long time with proper care. And the same with the flannel I immediately loved the flannel when I tried it on but the sweater was something truly amazing in my opinion. I used to be into Born X Raised a lot and would buy various sweaters from their drops over the years literally hoping they would one day use the quality Freenote uses and they never have. Over the last year was looking for a new label to support and it's definitely this one. I was extremely happy with my purchases and look forward to returning

Deluxe Shoe Repair  - What my Wolverine 1000 Mile boots looked like after Sam's restoration!

Deluxe Shoe Repair

(728 reviews)

So glad I found Deluxe Shoe Repair! I took in my son's Jordans because the stitching/glue was…read morecoming apart, and I wasn't sure if they could be saved. Luckily, I came across this place and decided to give it a try and the best decision. Sako was amazing. Super friendly, honest, and took the time to explain what needed to be done. He made the whole process easy and stress-free. Within 24 hours, he texted me that the shoes were ready for pickup, which was impressive. Not only did he double-stitch the areas that were falling apart and make them solid again, but he also cleaned the shoes, which was a really nice touch. They looked great when I picked them up. Fast turnaround, quality work, and great customer service. I'll definitely be coming back here for any future shoe repairs and highly recommend this place to anyone in the area!

I wasn't hoping to end this experience with a bad review.. however the owner Sam reached his limits…read morewhen it to came to the point of verbal abuse. 1. I brought a pair of boots to narrow the shaft and was told it was do able and of course right after mentions his quote of " i am a repair shop not a manufacturer" and charges immediately upfront.. I guess knowingly that if the outcome is bad he can speak to you any way he wants as you are obviously not going to get a refund for his messed up job. Even if you try to explain your dissatisfaction he will NOT listen and verbally attack with bad words in front of his daughter and wife and not take grant it for his messy job. Shame on you! Please do yourself a favor and don't get fooled by the 4.8 reviews on Yelp. This man has zero manners. Below are the pics of how crooked my shaft is and had to ask him to clean his messy glue stains off my shoe. So if you want your shoes ruined it's the perfect spot!

Martens Pasadena - shoes - Updated May 2026

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