Last night, I asked ChatGPT where I could get additional holes punched in my belt, and Milano Shoe…read moreService in Pasadena was recommended. I stopped by this morning and met Art, the owner. I explained my situation, and he immediately said, "No problem, I'll take care of it." He went into the back, and less than two minutes later he came back with four perfectly placed new notches in my belt. The work was professional and exactly what I needed. When I asked him how much I owed him, he simply smiled and said, "Don't worry about it. Have a beautiful day." I was genuinely touched by his kindness and generosity. In today's world, it's not every day you come across someone who goes out of their way to help a customer without expecting anything in return. If you're looking for an honest, skilled, and caring shoe repair shop, I highly recommend Milano Shoe Service. Art has earned a customer for life.

Miracle... first of all, Milano is my go-to for all shoe and handbag services, but this one takes…read morethe cake. A friend's dog ate part of my MOST favorite shoe (which the brand no longer makes so I can't buy a new pair). I told them about it and they said to bring it in to see what they could do. I told them there was way too much damage to save them...I was wrong. Look at what they did! If they can fix this - they can fix anything!

Was searching for nice hat, good fit and cool design. After some research, I came across this…read moreboutique and it definitely checked all the boxes. I will definitely be coming back to buy more hats. A bit on the pricier side, but you are paying for grade A quality.

Bought a pair of SOP collaboration boots with White's Boots for $700. This was my first purchase…read morefrom the store. The boots arrived quickly, and I absolutely love them. They look great and feel high quality. The order was supposed to include two pairs of laces and a kiltie. While the laces were included, the kiltie was missing. I reached out to SOP, and Brandon was responsive and said they were in the mail, but they never arrived. It's now been over two months. Really disappointed with SOP. This was my first purchase and will most likely be my last. When you're spending $700 on boots, you expect everything that's supposed to come with them.

One of the few "Shoemakers" left in our city. Great job on repair as well. I'll definitely be back!read more

Came here around March (less than 8 months ago) to resole my Goodyear welted shoes…read more Well now the soles are already delaminating on each shoe at different layers. And I haven't worn them much and not at all in summer. Poor work, wouldn't come here again.

Bag Restoration exceeded every expectation. I brought in two of my Prada's, and the results were…read moretruly remarkable. The artisan craftsmanship is beyond anything I imagined -- each bag was restored with such care, precision, and respect for the original design. Honestly , both purses look like bran new. I've been searching for a place like this for a long time and finally stumbled upon this family‑run business. Taleen, the owner, is knowledgeable, genuine, and never salesy -- she doesn't need to be. She knows the materials, the designers, and the techniques required to properly restore luxury bags. When I picked up my two Prada bags, I was so impressed that I immediately dropped off two more: my Christian Dior crossbody and a small Celine bag. Their pricing is incredibly reasonable for the level of craftsmanship they deliver. Bag Restoration truly brought life back into my purses. I'm grateful for their skill and care, and I highly recommend them to anyone who wants their luxury bags restored the right way.

They used a "conditioner" product (as told to me by the person who worked on it) on my gold Birkin…read morethat made the leather darker. I did not ask for the "conditioner" on my bag. I can see from the other reviews this has happened in the past with this company and using a product which changed the color of the bag. I will have to sell this bag and find another. It is a hassle but it will work out. Unfortunately, they raised their voices at me and became very defensive and aggressive so I felt I needed to leave a review. They also charged me over $500 for this faulty work.

Great job by Vartan, I took my leather shoes to be repaired and he did a great very good job. He…read morecharged me very fair and reasonable price and the job he did was very professional and quality. I recommend everyone who have any leather repairs to go to Prestige Shoe Repair.

I only went there once and the owner was very curt and almost rude like he didn't want my business…read more The price he quoted me was much higher than what I expected. Has anything changed? I'll pay a fair price but if the owner is rude I will go elsewhere.

A super cool menswear shop in Highland Park…read more They sell lots of high quality Japanese Denim made in the USA. That means its expensive, but totally warranted. Freenote is a small family business run by brothers Matt and Andrew Brodrick. They pay close attention to detail with every garment they produce. If its not up to standard, they usually will sell those pieces at an incredible discount or discontinue them altogether until they are produced to perfection. You may be wondering why I, am writing a review about a menswear store? Well, not only do they sell quality clothing, but many of their items can be considered unisex. Not only that, but they sell amazing smelling candles, bath/home products, Redwings, and sunglasses (for ladies AND gents) You can catch the owners occasionally in the shop, but when you go you'll most likely run into Greg. He helps manage their Highland Park location. He is incredibly helpful, knowledgeable, and friendly, and will always go out of his way to help you out with anything you may have questions about, or to order your size. This isn't one of those establishments that make you feel like an outsider, or judged. Like many other denim or "cool" menswear shops can do. When you come into Freenote you'll be treated like family.

Amazing customer service !! They really care about their products ... I got a shirt from a 3rd…read moreparty retailer that wasn't constructed as well as I'd like .. one of the owners took my message to heart and fixed the problem with me no questions asked .. he really wanted me to have a nice shirt that i could wear ... the replacement was sent out and I feel much better about my purchase .. Bravo. Keep supporting American brands like this !

C'mon This guy is amazing magic…read more A custom hat maker and I love a good fedora. BAD part - They are so nice I want every color and every style and they are not cheap. That is what is bad? It is so good you want them all!

Wide selection of hats, fedoras, and head gear for those of you looking to make a statement. Prices…read morerange from mid to high .....gentleman working that day was helpful and friendly. Gave me a cleaning kit for my newly purchased hats. Will definitely be coming back if I need something new or in a different color & style (hats)

Too bad this location has closed. Great repair shop!waiting for the new location announcement…read morethat's long coming...

Please contact me about returning my $400 leather bag. It is okay if it is not repaired. I just…read moreneed it back. I don't want to have to file a police report for stolen property.

Sam is the best. He takes care of all my shoes. Amazing job. Highly recommend. My boots, Jordan's,…read moreBikes. He does it all

I moonlight professionally as a Medieval English Historian and there is something especially erotic…read morein trades that have stood the test of time like blacksmithing, metal-making, apothecaries, leather-making, etc. Also, on this list that I always find intriguing: cobblers. With the overconsumption of marketed goods nowadays; not everyone considers the repair of shoes/purses/leather goods; and rather just makes an entirely new purchase. If you need such work and are in the east valley vicinity; I introduce you to Deluxe Shoe Repair in Burbank. Burbank is the home to a very famous shoe repair shop who I shall not name here; but seems to be everyone's instant 'go-to' for cobbler type repair. I, too, had patroned that establishment and simply do NOT understand the hype: they aren't welcoming, they are abrasive and their work is not that great while also being overpriced (granted, this is a specialized, by-hand field of work so it isn't cheap). Point is, I wanted to find a different place for shoe and leather repairs which is how I discovered Deluxe Shoe Repair. Deluxe Shoe Repair holds real estate on Hollywood Way a few doors down from the Magnolia intersection (yes, the one with Portos) making it a tough spot for parking but there is a small lot in the back accessible from the next street. Deluxe Shoe Repair is THE place to go for shoe repair, resoling, cleaning, purse repair/cleaning/restoration, show dying... you name it and they do it. The thing that makes Deluxe Shoe Repair stick out is their handling of designer and high-end luxury items. It can be nerve-racking to leave items worth multiple hundreds of dollars in someone else's hands but DSR can make anything look better than new! I initially went to DSR because a pair of espadrilles wedges were becoming unglued and I was curious if there was a way to save them. DSR is a medium sized store with some seating, cases of gorgeous designer shoes that I am dying to have a pair (turns out DSR works with the wardrobe departments for the local studio and many of these were used in tv/film and DSR is selling them severely reduced prices), mirrors and natural lighting. Stroll to the back counter and you will meet the man who is the driving force behind DSR: Sam. Sam is welcoming but professional and his passion for his work is evident: he doesn't just do this for a means of living but actually LOVES it. Turns out my espadrilles couldn't be repaired because they are fabric and it is only leather and rubber that Sam can remaster. I was, bluntly, shit out of luck - BUT I appreciate that he was honest and didn't half-ass a repair just to make a few bucks. Sam and DSR seemed so great that I was determined to give them business and returned with a several hundred-dollar price tag Michael Kors purse whose strap was simply too long (I have this issue with most purse straps because I like wearing crossbody bags on one shoulder). I called ahead of time and Sam disclosed that he could punch a hole in the strap for a super low cost of $5/hole. But when he looked at the strap in person, it would create too much slack and frankly look bad which we don't want with designer purses, now do we?! I don't exactly know what Sam was going to do in terms of his operating table but his magic involves cutting the straps and gluing back together at the seam (I think, I don't actually know and honestly, you don't ask a master artist how they do their work but just trust them); and he took the time to measure the strap while I wore the purse so that it was exactly how I would want it. I was slightly taken aback that payment must be made upfront ($30 for my strap shortening) because what if I am not satisfied or he messes something up? But I tried to calm my fears knowing he has great reviews. I dropped the purse off on Wednesday and I received a text on Friday that it was ready. When I picked up the strap, it was a beautiful work of art. The length is perfect and there is no sign of a repair. Aside from the workmanship; Sam's customer service is also fantastic. As I said, he was honest during the first visit that he couldn't fix those particular shoes, he remembered me when I returned and seemed truly happy to see me and he was patient with me while I was crying in his establishment due to some personal health and life issues I am dealing with. Sam isn't just trying to make money off customers but also treats them with compassion. Deluxe Shoe Repair is definitely the only place I will be taking any shoes or purses for repair herein out but please note that cheap run of the mill shoes can't be repaired such as canvas fabric on fabric. So, if you are looking to pretend you are in medieval times and have a personal cobbler but with modern-day artistry; head to Deluxe Shoe Repair.

I believe now under the name Alonso Arc Upholstery. Highly recommend this small business, they are…read moreso friendly and helpful. I had a couch cushion cover that needed repair with a quick turn around. Not only were they able to deliver with timing and quality, but were very affordable as well. Will undoubtedly be returning for any future upholstery needs.

Alonso did an outstanding job replacing the worn out seats on all 3 of my antique chairs. He was…read morealso very easy to work with. I got them back within just a few days.