Talbots Pasadena staff is helpful. Since Talbots has not been family owned, the quality of the fabric, construction, and styling has progressively diminished. No longer does Talbots sell the well-tailored blazers and coats. The sweaters are thinner and poorly shaped. Disappointing that the overall quality continues to decline. For anyone new to Talbots, check out Poshmark and pick up some vintage pieces. You will see the marked difference in quality compared to today's offerings. read more

Talbots has its own parking lot off of Hudson women's clothing Always check out the sales read more

Talbots - Interior - Women's Clothing Near Me - Pasadena, California

I stopped by Talbots today to pick up a pair of my favorite skinny jeans and it was mobbed with women. There was a sale and it was the last day. Many of us, who have been customers for years, remember when Talbots was luxuriously staffed. Well times have changed and no business can keep excessive staff anymore. The white jeans were adorable. Found a cute summer sweater to wear over it. The price was reasonable too. One of the salespeople brought out bottled water to appease the crowd in line. Some of the customers were awful and thinking back, I wish I had been much more patient. Thank you, Talbots Pasadena. read more

This is my favorite Talbots location. It's much bigger than other locations, and has super-easy parking. As with other Talbots, it's well-staffed by knowledgeable and helpful salespeople. Talbots has great, classic clothes, and I'm grateful that they have petite sizes. read more

Firstly, I'm a guy so I never shop here for myself. Truth be told, when I shop at Talbots, it's for my mom. She LOVES what we get her. The reason for this rating is that Talbots is one of a handful of retailers that helped my wife get some clothing to replace what she lost in the epic Eaton fire. We lost everything alongside thousands of others in Altadena. Talbots generosity will always be remembered. We are now die-hard fans. Thank you for being so kind and supportive! It means the world to us! read more

Talbots customer service has gone down. I feel that the women who work there are so unprofessional. They dress in inappropriate attire, like leggings and sweatshirts and jeans and T-shirts hair in ponytail no make up very unprofessional. I had to beg to have someone find me a shoe size. But the woman never found it for me and never came back to help me. I waited in the chair for half hour. . I finally found her opening boxes on the floor and she barked to have someone else find it. No apology. Felt like I was being handled by a Walmart associate in a bad mood. read more

Cristina has been an exceptional Client Specialist helping me with elevating my business wardrobe. She honestly knows her fashion style and helped bring me into my classic style so that I can be successful and perform well in my career. She's helpful, friendly, professional, stylish, just an absolute GEM OF A LADY helping me be successful. I told her I'm in a very high end industry with high end clientele so their expectations of me to succeed are beyond extraordinary. I am humbled to learn from Cristina and hope I can provide that similar exceptional service she gave to me today! She is all of the above but more importantly patient and very caring to my demands. I'm extremely demanding as a customer but she knew how to select the clothes that would make me look exceptional and fabulous. Words CANNOT EXPRESS how much I really appreciate Cristina's assistance! Everything that I am buying is just long term classy and exceedingly timeless. I spend a lot here and it's just been wonderful to invest in my career. read more

I got a gift card to come here and when I showed up everyone was super nice. They wrote my name on the door when I was trying on stuff, they also brought be different sizes to my room. They signed my up for their reward program and i got 10% off my purchase. Super nice would come back here for sure. read more

Talbots - Bought the CHAIN STRAP MIDI HALTER DRESS. love it. - Women's Clothing Near Me - Pasadena, California

My go to! Fun to shop, moderately priced. I've never returned a thing in 20 plus years shopping there.

I stopped by Talbots on a Sunday in September to return online purchases. It was after 11am and the place looked remodeled. They have great customer service and looked spacious before remodeling. The time I went had lots of good deals on clearance. I stayed there about 30min and bought few clearance items. Too bad, the clearance are final sale no returns. It is a nice shop for good deals. read more

I will never shop here again. Deceitful practices in trying to obtain your data. I was told it was California law that I had to provide my phone number and ID to process a return when I had my receipt. I have a receipt! Damn all these other stories in California must be breaking the law(sarcasm). Did I do it? Yes because I don't have the energy to be arguing stupid and be accused of being a Karen. read more

I went in to this Talbot's with my wife of 30 years who wanted to find some outfits for her upcoming 35th college reunion. She has shopped at Talbot's for years. I have even accompanied her a few times prior to this visit to this particular store. While she tried on clothes I sat in a nearby chair (one that was clearly intended for use by anyone waiting) patiently waiting for her to emerge and get my opinion on her outfits. As I sat there a sales clerk (a woman who must have been in her 50s) walked up to me and said I could not sit near the dressing rooms because (wait for it) I WAS MALE. I was speechless. I literally could not believe what I was hearing. I was... shocked. And then I was offended. I mean, honestly offended. I spoke to manager and said, calmly, how outrageous it was that I was told where I could not sit because I was male. I explained why I was sitting there, but her response was to shrug and say she was 'sorry.' But she did nothing, and so I told my wife that I was leaving the store, as I was not allowed to sit in a chair by the dressing rooms where she was trying on outfits. Simply one of the worst, most embarrassing experiences I have ever had. Utterly offensive. read more

The first time I walked into this store, Monica promptly introduced herself to me. She's an amazing stylist so she quickly helped me to buy a sharp suit for an upcoming interview that I had. I landed the new job and I've been shopping here ever since. This store is clean and orderly, always has the latest styles and great sales. Even though I wear a larger size than the average woman, the clothes are still comfortable and fit well - they look really good. Talbots is my 'go to' now. You should check them out. read more

Keisha is the most helpful associate and I am so thankful for her help with my elderly mother. She is patient, kind and listened carefully to what my mother needed and she delivered. Talbots satisfied all our needs read more

This is a great store - I've been shopping here for many (many!) years and the experience has always been good. But yesterday, I met the Sales Manager - Olga. She is AMAZING. I had an issue with a gift card and their corporate department (to be clear - my issue was not with this store at all but something from another store). I explained the problem to Olga - she took it on and spent nearly an hour on the phone helping resolve the issue. An incredible demonstration of customer service - she handled it as if she was working on her own behalf. Effective, efficient and so pleasant too. THANK YOU OLGA. read more

horrible experience at the Talbots. The person at the desk yelled at me because I did not have a receipt for a return. she refused any other form of return or exchange. read more

Located 2 doors down from Ann Taylor and across the street from Ross. Macy's is also a short walk over. Take an additional 60% off on winter clearance items throughout the store. Take additional 20% off regular price items on selected items. My mom and I stopped by this store this afternoon. My mom's friend had told her that this is her favorite Talbots store location because they have a great selection for petite sized women. And she was right, because half of the store is the petite boutique. My mom was so happy (and now wants me to bring her to this location over the location at the Santa Anita Mall) to find sweaters and long sleeve shirts. There was one long sleeve shirt she did find in the other part of the store (not petite size) and couldn't find the same one in the petite boutique. She asked one of the employees if they had one in petite. This employee looked on the computer and said there is one available upstairs in their inventory. She left and eventually came back with the shirt (which really made my mom happy). I don't normally shop at Talbots because they are rather expensive. But their clothing is made well and are nice (and fashionable). Even with their currently sale on the clearance items, the clothes are still pretty pricey. So even after I had tried on 2 skirts that fit me well, I decided not to purchase it. It is doubtful these items I liked will go down significantly cheaper, but I will look to see on my next visit here. Anyways, just wanted to mention that this particular location is dog friendly (but most Talbot locations normally not, according to the employee I asked), so I will definitely bring one of my dogs the next time I take my mom here. Also there is a unisex restroom (clean on this visit) in the back in case you need to use it. But it is locked so you will need an employee to unlock it for you. read more

The sales clerk racially profiled me when I was last there, 2 days ago. This has never happened to me before so I didn't realize it when it was happening. One of the sales clerk followed me around the store, did not make eye contact but was close enough to keep a watchful eye. She never approached me to offer assistance. She did mumble a few words which I couldn't understand. I assumed she was another customer who happened to be interested in the all the same items I was looking at in the store. Not until I approach the counter did I realize she was an employee. I was confused as to what just happened. I looked around the room and realized that I was not like their typical customer. I bought a vest for my mom-in-law. But it is definitely going back. Very shameful behavior! read more

Went to this store for the first time to find a casual outfit for a friend and the employee named Olga was the most helpful and sweetest. I was so indecisive of what to get and she was just so patient with me. I will definitely be coming back here. read more

Nice store with a large selection. The only thing wrong with the store is: is these ladies will seriously harass you every 2 minutes to "open a dressing room for you." If you say "No thank you, I'm good!" they will question you on this decision:. "Are you sure??" And then when you say no thank you again, another one will harass you a minute or two later. It makes me feel SO UNCOMFORTABLE every time I go there!! Talbot's salespeople, some of us just like to look at the merch and walk into our own dressing room, like big girls, all by ourselves!! We buy stuff, and just want to do our thing. We know you are there if we need you. Please stop stalking me around the store. Thanks! read more

Worst customer service ever. I reserved items online to pick up at store. I went to the store and asked a staff to help me. She asked me to wait and would go check, but she never came back. I waited for 5 min. and went to ask another worker. Then I saw the first worker was talking to other customers at the other side of the store. All the rest of time that she walked by me, she ignored me, avoided making any eye contact, and didn't apologize or say anything. If this was the only staff, so be it... When I went to the petite side, I picked up some items to try on and there was no staff near the fitting room. When I came out of the fitting room, there was a staff outside the fitting room. I asked her if she could help me get the regular size, she told me she couldn't leave there. What!?!? There was no staff when I arrived and all of sudden she couldn't leave there??? I guess when a person doesn't want to do their job their have million of reasons not to do it. I didn't feel welcome. The staff seemed careless about the store reputation and could careless about their customers. Shame on you, Talbots, for hire such people! read more

Went in the other night to exchange a pair of "boyfriend" jeans - they run small. As I waited to finish the exchange got to talking with the saleswomen regarding the fit of pants. They told me the new skinny jean - was a great fit - so I purchased a pair, great fit indeed! Also- they overheard that I was a teacher and discounted the "boyfriend" and skinny jeans! Lucky me - I'll be back..... read more

Great customer service! I went in on a whim and ended up buying 2 v neck tops for work. Love the quality as these tops are not see through like other brands. read more

The sales ladies were very helpful in getting sizes and yet did not "hover" over me. I felt welcome to spend as much time as I wanted to look around and try on as many outfits as I wanted until I made a decision. read more

I have shopped here for over ten years and have always found the staff to be friendly and helpful, but not overbearing. I have gotten great deals on sale items. I am surprised to see any negative reviews about service, as I have always found them to be amiable and professional. read more

I'm a Talbots Awards member and I shop frequently when they have sales. It's a very nice store with knowledgeable sales staff. Lots of little old ladies from Pasadena and well-to-do Chinese women. It's not cheap, but excellent quality merchandise. You can do well during their frequent sales. A Talbots Awards member gets advance notice of upcoming specials. read more

Have been a loyal customer for years and years. 70% of my wardrobe was purchased from Talbots. During a recent shopping spree there, i was also looking for a matching top for a skirt. Could not find anything to match. I showed the skirt to the manager and asked her if she would keep an eye on her inventory in the future. I also e mail her a photo of the skirt. She reassured me that she would find something from the upcoming shipment. I waited for about 2 months and did not hear from her. I then phoned the store and was told the manager went on a one week vacation. A message was left with the assistant manager for her to call upon her return. She never called. When I finally reached the manager, she said she had been incredibly busy. Too busy to return calls? Really? I find what they are good at is to render lip service and nothing else. Is this the "reward" I get from being a loyal customer? They always say what you want to hear but never follow up with any action. They are not very skillful in keeping their customers.. . . read more