Beautiful store in a beautiful outdoor mall. Store was clean and tidy and organized. I found a pair…read moreof clearance shorts in back. Great selection inside, I was just browsing and found a pair of shorts I liked. Great service as always in every Lulu store. Value depends on you. I love their shirts, joggers, and pants. The shorts fit well and are super comfy. I like small pocket in a pocket on the men's shorts. I can workout in Lulu shorts or just lounge around. They fit me great. I prefer heavyweight shirts so I don't wear Lulu shirts. Thank you Lululemon and thanks for the first responder discount!

I came into this Lululmeon store because I was looking for some active shorts for my upcoming…read morebusiness trip. I was disappinted there weren't any 5" shorts in women. Then, Jeanine was so kind enough to recommend the men "ABX wovenair pull-on shorts," and they were exactly what I was looking for! And the quality and price was so great too. Thank you Jeanine for your great service today!

If I could I would not even give in star this company is cheating people out of their money and…read moretheir customer service is horrendous. Also never use their website to order. The VIP shit is a scam just wanting to take your money. Once cancelled the points acquired just gets deleted even if they charged you the monthly fee Also they do not ship everything at once and doesn't do anything after trying to contact them on multiple occasions. They don't even offer to refund you cause the shipment is "moving" even though it's been about a month since ordering. I can understand there may be delays but when the refund policy is 30 days from ordering and haven't even gotten the items, it's definitely a scam

I love this place. They have really cool fit wear and great selection for non exerciseread more

Nice store with a good atmosphere and very helpful sales associates. Everyone that approached me…read morewas friendly, welcoming, and actually seemed interested in helping instead of just following people around. The clothing selection looked really nice and well organized. My only thing is this place is definitely pricey lol. Thank God it's only for women because I would probably spend way too much money in here. Overall still a good shopping experience.

I have only been to two Aritzia locations (the one in the Westfield Mall in Century City and this…read moreone in the Americana at Brand in Glendale). My experience at both were about the same. Pros: Staff friendly Great design selections Cons: - Only sizes up to 12 carried in store. Size 14 and 16 carried online only. - No mirrors in changing rooms (a salesperson said they do have one room with a mirror but you have to request it) - Lots of salespeople on the floor but only one clerk at the register - It feels like salespeople are trained to have lots of contact with customers so that means salespeople are constantly approaching you to tell you about sales, ask if you want a dressing room, ask if you need help (all great questions but just WAY too many times. Give a girl a little space!)

Idk come here if you want to shoplift? The employees were almost comical in how they avoided…read moreinteracting with me. In seriousness, this was a horrible shopping experience. There are already so few remaining options for plus-size shoppers who want to shop in person, which made this experience, though small in the grand scheme, especially disappointing. I was the only customer in the store with two sales associates working. The store was already straightened up and it was clearly a slow period, yet I wasn't greeted when I walked in, wasn't acknowledged while browsing, and even let myself into the fitting room, and exited without anyone saying a single word to me. I know they saw me because I made eye contact with one of the associates when I came through the door. I also recognize this may not be representative of the store as a whole, and perhaps I just visited during an off shift. Even so, every customer deserves to be acknowledged. My hope is that management shares this feedback with the team, not because I expect over-the-top service, but because I feel as though these associates failed to meet the bare minimum. For many plus-size shoppers, stores like Lane Bryant are among the few places where we can still shop in person. I think it's important that people recognize the impact of making plus size customers feel invisible in a space that is explicitly for them, that exist in a landscape (retail or otherwise) where plus size people are already preferred to be invisible.

Of course. "I've…read morealways had positive experiences at Lane Bryant, especially at the Glendale and Northridge locations in the past , so this visit was really disappointing. I came in excited to shop for new clothes because my size has changed a lot recently, and I wanted the in-person experience instead of ordering online. I waited for the store to open, walked in carrying multiple sizes and several items for almost an hour, and not once was I greeted or offered help. There were several associates at the front, but no acknowledgment at all. When I asked about an item on a mannequin, I felt like I was inconveniencing the associate. No one offered to start a fitting room or checked in while I was trying things on. As a recent breast cancer survivor who went through a double mastectomy, shopping for clothes can already feel difficult and emotional because my body has changed so much. A simple welcome or 'Can I help you?' would have meant a lot. Unfortunately, I left feeling ignored and discouraged. I'll likely drive to Northridge, shop online, or go elsewhere, which is disappointing because this location is much closer."

The Service: Staffs are friendly and helpful…read more The Store: Well organized. Easy to find merchandise. The Parking: Mall parking structure

Placed an oline order last Friday and received email confirmation when it was ready for pick up…read moresame day. Once I made it to the store, it was not busy nor crowded. Staff was friendly and once I told them I was here for an online pick up order, the staff member assisted me right away. Store is well organized, clean, well stocked and plenty of sales happening just in time for the upcoming holidays.

I normally shop online for the convenience, but it was such a pleasant experience shopping at the…read moreLa Cañada location this afternoon. I was just browsing when Anushka offered to help. She was incredibly knowledgeable, friendly, and attentive. I especially appreciated that she took the time to look up my account and review my past purchase history to help me find the correct size for the pants I was interested in. Her excellent customer service made my visit enjoyable, and I truly appreciated her willingness to go the extra mile.

I bought a beautiful blazer/ coat that I got compliments on. Its comfortable and it was marked down…read moreoverall very satisfied with the service and price.

As soon as I walked in, I was graced in the presence of Grace. She asked me what I was looking for…read moreand helped me pick up an outfit for summer. We found an outfit that fit and looked good. It was a great day all thanks to Grace. If I was her boss I would promote her and give her an instant raise. To be quite frank I would make her the manager but that's a topic for another day. Make sure to ask for Grace when shopping at J Crew in Pasadena.

I usually hate shopping, but my experience at the Pasadena J.Crew completely changed that, all…read morethanks to Connie and Jaguar! Connie helped me pick out an incredible selection of clothes, encouraged me to try things I never would've considered, and gave me such thoughtful feedback on how everything looked. She made the whole process fun and stress-free. Then Jaguar checked me out, and he was just as amazing. So friendly, pleasant, and super cool. Together, they turned what could have been a tedious shopping trip into an absolute delight. I left with pieces I truly love and wouldn't have picked out on my own. If you're looking for excellent service, genuine help, and a fun shopping experience, ask for Connie and Jaguar, you won't regret it!

Great service, Christian helped me. Store in a gorgeous outdoor shopping mall. They had a lot of…read moreselection for men and women. Value depends on you. I love their shorts and double take heavyweight shirts. I love the zippered pockets in the shorts. My only complaint is they don't offer first responder discount. Lulu does, Alo needs to add this. Store was clean and tidy as always in every Alo store. Thank you Alo!

My Experience with Alo Yoga's Rewards Program and Customer Service…read more I have been a loyal Alo Yoga customer for years and have spent a significant amount of money supporting this brand. Throughout that time, I participated in their rewards program with the understanding that my purchases would allow me to earn points that could later be redeemed for rewards. For several months, I repeatedly checked the rewards section to use the points I had earned, but there were never any meaningful rewards available. I have screenshots documenting that I consistently checked and found no available options. When I contacted customer service, I explained that my concern was not about receiving a discount or a special offer. The issue is that these were rewards I earned through my own purchases and loyalty to the company. I was not asking for a favor or compensation -- I was asking for access to the benefits I earned. Unfortunately, my experience with customer service was extremely disappointing. Instead of addressing the lack of availability and the customer experience issue, I repeatedly received responses referring to terms and conditions and was offered a discount code. A 10% discount does not reflect the value of the purchases and loyalty I have provided over the years, nor does it resolve the issue. I believe customers should be able to trust that loyalty programs provide real and accessible benefits. My concern is the lack of transparency and the feeling that the rewards program was promoted without a realistic opportunity for customers to use the points they earned. After this experience, I no longer feel comfortable supporting the brand. I am sharing my experience so other customers can be aware of what happened and make informed decisions. I hope Alo Yoga takes customer feedback seriously and improves the transparency and accessibility of its rewards program.