A hit! Glendale's Americana continues to head into the stratosphere with a host of new luxury…read morestores: Gucci, Bottega Veneta, Louis Vuitton, and Saint Laurent. Thanks to the recent smash-and-grab shoplifting gangs, there's security in each store, with ropes out front and timed entry. Just like bouncers at the club. Inside, so long as unlimited funds are available, it's all good. I'm a big hobo bag guy, and the leather bags for any gender are classic and timeless. Shoes and other accessories are also looking good this year. Some amazing sunglasses you won't see anywhere else. It's definitely one of the prettiest stores off Rodeo Drive, with lots of glass and soaring high ceilings. Sales staff know their stuff! Definitely not for the meek, but worth the splurge.

The employee who helped me and my wife was nice and respectful. We bought a bag online from their…read morestore and there was a defect so we wanted to take it in store to exchange.

This review is specific to the brand, not this particular store. I have been a customer for a few…read moreyears and have purchased about 5-6 items from Clare V. Recently my husband bought me a Vacances toiletry bag from Clare V as a Christmas gift. I finally got it out to use for an upcoming trip and noticed an issue with the stitching coming apart in the middle zipper pocket. I reached out to Clare V. customer service and Brianne replied that they needed proof of purchase before they would repair the item. I explained it was a gift and since it had been a few months my husband no longer had receipt or email confirmation. She said that was policy and that they could not service the item without proof of purchase. The item still has tags attached. I am extremely dissatisfied with the response from customer service considering the item was never used and is brand new yet they refuse to repair it. I will no longer be a customer at Clare V. due to the poor customer service and lack of appreciation for repeat customers!

I purchased the Black Woven a month ago and for the last week I've been back and forth with Clare V…read morecustomer service due to discoloration and they basically said it was my doing and did not allow me to exchange or return. Its not my main bag and I've only used it 3 -4 and the discoloration happened less than 2 weeks of having the bag. Their website doesn't allow reviews. I'd like to post a picture but it's doesn't look like I can.

I m looking into purchasing a small purse for everyday use so I went to a few shops to look at…read moredifferent options before I make a final decision. The customer service at Gucci was the best. No pushy sales people. They let you look at their products in peace. Very professional and friendly. Hakop was helping me, he is very nice and helpful. The store is beautiful from outside and inside. I liked a few things but haven't made up my mind yet. It's so hard to choose.

Very rude customer service. Gucci stores used to treat their customers with care and respect. This…read morelocation does not. Shopper tip: There are better brands who welcome your business in the same mall.

Ingrid was so kind and knowledgeable about the product I was looking for. Thank you for being so…read morehelpful and making sure I was able to get in and out as efficiently as possible!

Poor experience on Monday evening (April 7). The entire team on shift was preoccupied with their…read moreown conversations rather than assisting customers. A small check up won't hurt lol other than that store is pretty small but nice, selection was limited

Beautiful garments . The earrings only $25!!! I was stunned when I walked by bc this store style is…read moreright up my alley . The girl at the counter was so nice too , love their style and I want to go back and get some more things from here .

I bought a white shirt from here despite it being overpriced $77 , tried it on at home with the…read moreoutfit I had inspired to go with it but it didn't look nice so I came back for an exchange. The staff very mundane and not welcoming. Says said her manager said she can't exchange it because it smells of perfume. I smelt it , it smelt like their terrible fabric. I just left the shirt there for them. ¯\_(ツ)_/¯ If customer service would had been better or they could be more accommodating maybe the store would have better reputation. Anyway wish their business the best of luck

Came here to pick up a Coach Mott Messenger in black and had such a great experience. From the…read moremoment I walked in until I left the store, the staff was attentive, friendly, and incredibly helpful. They were genuinely customer focused and took the time to provide useful information and answer my questions, making the entire purchase experience easy and enjoyable. Great service from start to finish! I never knew there was a Coach store at this mall. I will say that their parking at this mall is terrible on weekends. If luck is on your side, you'll need it. Usually takes us 40 mins to find parking typically. Not an easy task.

Saturday June 27th.... my mother and I walked into the Coach store at the Glendale Galleria (mind…read moreyou we do not live In the San Fernando Valley) with 2 tote bags and 1 small luggage FULL of Vintage/Older Coach purses AND matching wallets... BEFORE we came into the galleria I called the store and spoke to a lovely woman named Brianna. I explained what we had, and if we could schedule an evaluation on our "numerous bags" she kindly said they would of course prefer we come in during the week when it's "slower" but to come in today, we more than likely would need to have a seat and wait until someone could help us. (I explained no problem ..and were grateful for the time) we walked into the store around 5:30pm... there were probably 5 customers in the store and a handful of employees. NO ONE at the register buying anything (at that time) Spoke to another employee a male... with a lil man bun he was kind enough to take 5 minutes out of his day....to assist my mother and me and look thru our bags to see "what they would and wouldn't" take back for the re-loved/re-claimed program. (as they only take back ORIGINAL COACH not ANYTHING from the outlets) He then said let me go speak to my manager I'll be right back..**out of like 15 bags only 5 qualified, for the program**. He returns and apologies His manager says they cannot help us today, we would need to return during the week...AGAIN we don't live in Glendale or even a 30 mile radius! I explained this to him again (man bun) and I said great that's not what I was told over the phone and how disappointing- I asked for the managers name "Johnny" who never bothered to come out of the back room to greet any of the stores customers, check on employees etc. Our plan was to trade in our bags - for whatever anounts the store was willing to give us... AND make new purchases today! My mother was looking at a 800$ bag, I was looking at a 600$ bag and a pair of shoes. no one ever asked if we were interested in anything else etc. I thanked man bun for his time, asked for his managers name again (so I could make a complaint..cause I will be writing a letter!) We packed our bags back up... and left the store. I am baffled by the lack of customer service and leadership this "manager" showed his/her employees. Great Job Jhonny ... I will be taking this complaint ALLLL THE WAY UP THE CHAIN! Thank you Jhonny for such a sour experience...as my mother and I will NEVER spend another dime with Coach.

I absolutely love this store!! So many cute outfits and accessories. What I love the most is Maggie…read moreshe is the best! Always so friendly and helpful :) Thank you Maggie!

Over the last few years, some of my cutest wardrobe pieces have been from Posh Doll. I especially…read morelove their dresses which feel effortlessly stylish. Follow them on Instagram as the owner posts new items on there daily. Although I haven't been able to physically visit their new location, it's really convenient to place orders when you message @shopposhdoll. I've been purchasing holiday gifts recently and it arrives in just a few days!

I love Gorjana, I have a few of their pieces. I purchased a bracelet for my mom and went to pick it…read moreup. Just like another comment mentioned, they are SO rude there. The girls there have no people skills whatsoever. I struggled to get the door open because of my son's stroller -and no one helped me. Even leaving, no one attempted to help me open the door. Hardly a greeting was given, I would rather go to their Studio City store. Please train your staff!

I went into this store with my daughter. The best part of this experience was Kendyl, the young…read morelady assisting customers. She was so helpful and very nice to all customers. She went above and beyond to help everyone in the store and she was the only assistant there. The store is nice, bright and organized. The jewelry appears to be high quality and they also have fine jewelry which is lovely. It's hard to find the trifecta of service, quality, and value, but this place hits the mark.