I was shopping around for myself and wasn't looking for anything In particular. I was immediately greeted by staff and helped by a sales associate named Dannay. I told her that I was shopping for myself and might be bothering her to try a few pieces on while comparing prices. She provided such excellent customer service that I didn't feel pressured at all to buy or try anything. She had been so easy going and personable the entire time! She made the experience so enjoyable that I decided to come back and buy a few pieces. If it weren't for her knowledge and enthusiasm in helping, I may have looked elsewhere. If you're ever around, check out their fine jewelry, their pieces are beautiful and reasonably priced! And ask for Dannay, she's wonderful! Thanks again, Dannay. You helped me pick out some beautiful pieces that I'm excited to add to my collection! read more

I love Gorjana, I have a few of their pieces. I purchased a bracelet for my mom and went to pick it up. Just like another comment mentioned, they are SO rude there. The girls there have no people skills whatsoever. I struggled to get the door open because of my son's stroller -and no one helped me. Even leaving, no one attempted to help me open the door. Hardly a greeting was given, I would rather go to their Studio City store. Please train your staff! read more

I went into this store with my daughter. The best part of this experience was Kendyl, the young lady assisting customers. She was so helpful and very nice to all customers. She went above and beyond to help everyone in the store and she was the only assistant there. The store is nice, bright and organized. The jewelry appears to be high quality and they also have fine jewelry which is lovely. It's hard to find the trifecta of service, quality, and value, but this place hits the mark. read more

I've passed Gorjana a number of times because it seemed too youthful and trendy for someone like me. The store is very modern, minimalist, and well organized, uber white. On the day I visited, the store was empty. All of the various jewelry (rings, necklaces, bracelets) looked very delicate and wearable. I gravitated to their power gemstone section and was impressed by the wide variety of colorful bracelets. The bracelet names correspond to a gemstone's properties. While I don't know much about gemstones the various "powers" sounded good and the bracelets were calling out my name. I ended up getting 3 power gemstone bracelets for $98 (the pink jade/dream, pink coral/harmony and orange agate/confidence, all with gold plating. A bit expensive but I couldn't resist. They were just too cute! The SA that assisted me couldn't have been nicer! She was so helpful in a non-pushy way. She packaged up my bracelets very well and didn't cut corners. I'll definitely return to Gorjana in a couple months to get Christmas gifts for my friends. LOCATION: 5/5 SERVICE: 5/5 VALUE: 3/5 AMBIANCE: 4/5 PET FRIENDLY: 5/5 CLEANLINESS: 5/5 PARKING: 5/5 read more

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I had the best experience here. I had gone in a while back and decided to buy a bar necklace for my fiancé. She really liked it. The necklace was rose gold. It was really simple but classy and beautiful. The employee really took her time and walked us through the engraving process by helping us choose the font and proper numerals. The engraving was really quick and came out perfect. I called them today because one of the loops came off. I'm sure it can happen to anyone. The necklace is very delicate but beautiful. The employee at the store said to bring it in and they can swap it out. I appreciate them swapping it out instead of trying to fix it. They swapped the necklace out no questions asked. The hospitality here is simply amazing. I ended up buying gift for not only my fiancé but her sisters here. This really is a great store. Support your local businesses guys and stop by. They have a good selection of jewelry and the prices are really affordable. Thank you Margo and Ellena for such outstanding customer service. Guys feel free to come too and have a beer while your ladies shop!! read more

gorjana - Jewelry Near Me - Glendale, California

I have never walked into a retail establishment where the customer has to say hello for the employees to acknowledge their presence. My daughter and I walked in. The store was completely empty. one employee was sitting down and was looking at a laptop and the other was standing behind the counter on her phone. We had to say hello. Neither women came out from behind the counter to help us with anything, We removed the pieces we wanted to try on off the display and then put them back, They asked us no questions and did not attempt to help us at all. The pieces we were exchanging were rung up and we walked out. I do not understand how a prestigious store like this finds it acceptable for their employees to behave like this. Willnevwr go back, read more

STELLAR CUSTOMER SERVICE! I love this store and the unique pieces of jewelry they sale but most importantly I love the customer service they provide and their employees who go above and beyond to help each customer and make sure the customers are happy. I have never in my life come across any store/business with such amazing customer service. From the store manager to every single employee, ESPECIALLY Mackenzie, everyone is always smiling and happy to help. They deserve more than just a 5 star review! Truly appreciate you guys. See you very soon :) read more

I was honestly excited to try a few of their cute accessories.. 2 weeks in and my necklace color faded it was a gold dip assuming and now one side is silver, one gold. Disappointed.. read more

gorjana - Jewelry Near Me - Glendale, California

I had such a lovely time coming into Gorjana for the first time! Finding gifts has always been a stressful experience for me. Cece talked me through what options could be, without pressuring me to buy anything. She also went out of her way to make sure my gift was ready in time--I probably took an hour or two of her time and she was patient the whole way through. I've never felt so taken care of by a store associate. Thank you! read more

My husband bought me the Parker necklace set for Valentine's Day and I loved it . I lost the dog tag necklace while traveling and came in to get a new one because I didn't want him to know I lost it. I was helped by Hayley. I picked out some gifts for my daughters and then asked if they sold the dog tag necklace separately so I could replace it . When she found out why I was purchasing it she told me she could replace it . I started tearing up ! I was so touched. You don't often have such kindness shown by a company. I forgot to write a review at the time but I hope this gets to her. She really made my day and I've purchased many gifts since at this location. With gratitude , Heidi read more

This place is first class. They have a tag in their boxes that says " 100% Happiness guarantee." They mean it. I lost one of my Pink gold hoop earrings ( gorgeous by the way). I went in prepared to buy a new set. When I told them what happened they gave me another hoop. How awesome is that ! They were more concerned with my happiness than a sale! Thanks guys! read more

That other Arthur K from Pasadena is a dork. Everyone knows this place is top notch, friendly staff are very knowledgeable and helpful. The product is awesome as well my girlfriend loves going there, almost every day. You'd think she works there. Anyway love this spot wish I could give em 6 stars read more

Haley is amazing- so nice and so helpful! She's seems like the most sweetest caring person ever. She had the courtesy to ask about my surgery, which takes a special employee/manager. And I highly recommend this store to everybody! read more

I always ordered my Gorjana jewelry from Nordstrom until I was on a trip to Cali with my mom and saw this store while shopping at Americana (we are from Seattle) - omg this store is amazing! We came on a Monday and I had to come back on Friday to get more pieces before going home. Dannay was hands down the best sales associate ever. She was so fun to shop with and was so patient when I tried on different pieces. HIGHLY recommend this store. Will definitely be keeping in touch with Dannay and buy any future Gorjana pieces from her! read more