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    RG

    4.4 (22 reviews)
    Open 11:00 am - 6:00 pm
    Updated 2 months ago

    Services - RG

    Jewelry redesign

    Jewelry repair

    Jewelry reshaping or resizing

    3 More Services

    Jewelry stone setting

    Watch overhaul

    Watch part repair

    RG Photos

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    Recommended Reviews - RG

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    2 years ago

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    3 years ago

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    4 years ago

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    7 months ago

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    4 years ago

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    2 years ago

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    2 years ago

    This place is a gem! I always find what I'm looking for. Also provides great quality and great service.

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    2 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    4 years ago

    Love this shop. They just expanded the store and it looks great inside! Great spot for beautiful jewelry.

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    5 years ago

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    5 years ago

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    Ask the Community - RG

    For the permanent bracelets do you guys have charms that we can choose from?

    Yes we do depending on availability. It would usually be best to call ahead of your appointment to see what we have available :)

    Don’t See Your Question? Ask Away!

    Review Highlights - RG

    I have an eye on couple solid gold pieces, too.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Stepani Jewelry - 18k gold cross with turquoise

    Stepani Jewelry

    (35 reviews)

    $$

    I highly recommend this place for both jewelry repair and shopping. Very knowledgeable, polite, and…read morereliable. Took my gold cuban link bracelet here to have some work done. Not only did Steve do a great job on the bracelet, which was a little complicated due to how the links are made, and had it ready when promised, but he also cleaned and polished it to my surprise, which I did not expect at all. The outcome - the piece looks fresh and brand new! They went above and beyond, and I appreciate it. Will be coming back for any repair needs, or if looking to buy as there were quite a few pieces in the store that caught my eye. P.S. Despite the name, they have a lot of gold pieces as well, not just silver.

    This jewelry store felt less than sparkling…read more I think there's an address issue. I saw a site devoted to Silver Jewelry at this address. But the merchandise wasn't primarily silver and the photos didn't match the inside of the store. The store is relatively small and what's on display is fairly limited. As I said, I had expected mostly silver jewelry and found a fair amount of gold and a fairly limited amount of silver. Stepani wasn't exactly helpful. And when I pulled my phone out to take a picture, I thought she said it was OK to take pictures, but she apparently said the opposite. My mistake. I was hoping to show a picture of some actual silver jewelry to a friend. So, yeah, extremely underwhelming and not exactly welcoming.

    Burbank Jewelry Outlet - 122 E. Alameda Ave. Burbank CA 91502 (Outside View)

    Burbank Jewelry Outlet

    (249 reviews)

    $$

    Professional & knowledgeable jewelry pros. Reasonably priced beautiful jewelry. We are very happy…read morewith our ring design. And...Jewelry cleaning of items purchased at no charge. Our jewelry center from now on.

    I would like to preface this review by sharing that I have never left a 1-star review before …read more.. for anyone. As a small business owner myself, I know that negative reviews are a hard pill to swallow, and so I do not take it lightly that my experience with this company was so incredibly negative that I felt the need to share about it in this format. Putting aside the fact that the staff showed me my engagement ring before it was even finished and my fiancé could collect it and give it to me (I was there picking up something else and they came out and just showed it to me), I wanted to share what happened today. Burbank Jewelry Outlet designed the engagement ring mentioned above as well as a matching wedding ring in white gold with small emerald-shaped diamonds and small, round lab-grown emeralds. I got married last January (so about 16 months ago) and earlier this year, I noticed that one of the emeralds had fallen out and a bunch of the others were cracked. They told me this was normal: emeralds are softer than diamonds, which I knew. Fine. I hadn't expected my ring to need repair in its first year but I prepare to be even more careful. They replaced it and repaired it and I was not charged (whether they assumed the charge or the ring designer did, I don't know). I was very grateful for that. Fast forward a few weeks - about three weeks ago by now - and I notice that one emerald is again, missing. I was traveling until a few days ago so when I came home I was going to get it repaired. Today I looked down and yet another emerald was missing. That's three emeralds gone in about five months. I called Burbank Jewelry Outlet. The first person was friendly enough but didn't have the answers for me and transferred me to a man who was BEYOND abusive! I asked if the first person had communicated my issue and tried to explain what had happened but he would not let me finish a sentence. When I asked if I couple please finish my sentence explaining my issue, he told me I had to speak to him "in a nice way." I responded by saying that I was trying to explain but he kept interrupting me. Before I could go any further he had told me he would call the authorities on me (for what, exactly? Asking that a jewelry company build a ring that didn't lose its stones all the time), told me to F off, told me never to call again, and that he would not talk to me, or work with me. I will freely admit when I am out of line. I was not. I was firm but polite and tried only to explain the issue at hand. After he threw the F word at me and told me never to call again, I hung up. I refuse to be spoken to that way, to be told by a man to quieten down, to stop talking so he can talk over me, to be told to F off. Screw that! This ring was badly made. Period. A woman spoke to you confidently and you wanted to shut her down. No way, man. Stay away. What an awful experience! And guys, if you feel the need to try to "put me in my place" and write me a nasty response, go ahead. I really don't care.

    RG - jewelry - Updated May 2026

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