Went to try on some jeans because I had a pair before that lasted me very long, they just don't fit…read moreanymore. Although they may be pricey, the quality is good. The staff was so kind and helpful. The cashier was able to assist me with some sizing questions. Another worker at the fitting room provided me with options for other jeans. I felt very comfortable in asking for help. I would come back!

After losing our home to the fire, we were left shaken, overwhelmed, and uncertain about what came…read morenext--especially having to rebuild a professional wardrobe. But in the midst of all that chaos, Madewell became a source of steady support and genuine care. They didn't just offer help -- they showed up in every way that mattered and continue their support to fire victims. It means more than I can put into words. When you lose so much, you begin to see very clearly who stands with you -- and Madewell is the place I've been able to go. Thank you for being a light in a dark time. This company didn't have to go above and beyond -- but it did, and we'll never forget it. I put my outfit together today and realized something was missing -- a belt. Sadly, all of mine (including everything I owned) perished in the fire. I'm wearing the belt I came in to purchase to complete my look, and walked out wearing it. I am obsessed.

Five stars for friendly, efficient and helpful service from Bryanna. She wrapped my gifts in…read moretissue, carefully folded the dresses, and packed everything carefully in the bags so that they wouldn't get creased. Above and beyond and very much appreciated

Friday night! They have registers #7 and #9 were open while the checkout line wrapped all the way…read moreback into the men's department. Which is about 25 separate people checking out. And after standing there for 20 min and the line moved 2 people I asked if they could call more cashiers up. The response I got was rude and dismissive I was told they "don't have any employees working." That would maybe make sense if there weren't multiple employees visibly walking around in pain sight with the blue necklace, on their phones, doing go-backs, or just standing around instead of helping check customers out. Clearly, staff was there. The 4 they had aren't being used properly. Long lines, poor communication, and zero urgency to help customers. This isn't a staffing issue, it's a management issue. Completely unacceptable for a busy store Not my first experience in the store.

I had such a wonderful experience at the Lululemon store at Americana at Brand in Glendale, and I…read moretruly felt compelled to share it. Meeneh Mir went above and beyond to help me today. I came in to pick up a few pieces for a friend, and from the moment she assisted me, she was incredibly kind, patient, and attentive. She took her time to guide me, even suggesting I check the sales rack and personally helping me find something beautiful that I wouldn't have found on my own. As a resident of the Americana and someone with a disability, small acts of kindness and attentiveness mean so much--and Meeneh treated me with such respect, care, and genuine warmth. She made me feel valued and comfortable, truly like royalty. What touched me even more was her humility. When I told her I wanted to leave her a great review, she kindly said it wasn't necessary and that she was just doing her job--but I disagree. She went far beyond that. It's also inspiring to see a young woman balancing school and work while maintaining such professionalism and grace. It's clear she was raised with strong values. Thank you, Meeneh, for your kindness and outstanding service. You made my day, and I hope your hard work gets the recognition it deserves! Anahid Karapetian

Beautiful store in a beautiful outdoor mall. Store was clean and tidy and organized. I found a pair…read moreof clearance shorts in back. Great selection inside, I was just browsing and found a pair of shorts I liked. Great service as always in every Lulu store. Value depends on you. I love their shirts, joggers, and pants. The shorts fit well and are super comfy. I like small pocket in a pocket on the men's shorts. I can workout in Lulu shorts or just lounge around. They fit me great. I prefer heavyweight shirts so I don't wear Lulu shirts. Thank you Lululemon and thanks for the first responder discount!

Such a cute store with a great location on the corner of Melrose Avenue and La Cienega Blvd., the…read morebest and most fashionable part of walkable Melrose. I attended a special event here with a live appearance by award winning actress, filmmaker and author Selina Ringel, with artisans encrusting Swarovski crystals and applying the custom designed patches on some really nice Alice and Olivia denim jackets. So cool. The manager and staff were so pleasant and everyone had such a great time. They have some really fun and beautiful trendy women's clothing with colorful and bold designs. The store has a light and airy interior. In general it's a good value for a contemporary luxury brand, and price points are less than comparable famous Italian and French labels. The brand was founded by Stacey Bendet in 2002. I always manage to find metered street parking in this area, but sometimes you can also find free parking (check the signs for permits!) on the side streets off Melrose and there's a large paid city parking structure near the West Hollywood library off San Vincente Blvd. if you don't mind a 5 to 10 minute walk.

Warm, Helpful + Friendly Staff. Despite Previous Posts, Didn't Experience Any Issues w/Either…read moreRacism and a Return. Would Def Go Back. TY, BH Team!

SKIP THIS PLACE! This store lacks any customer service, the guy at the counter was straight up…read morerude! He has such an attitude problem and looking at the reviews it looks like this store just doesn't care. Not even three words in and he cuts me off with a BITTER tone? I honestly should have said something to the owner. Theirs a difference from just having a bad day and snapping at people. Like can you let me finish my sentence? Went to do a return because their products are EXTREMELY FAULTY. Scratchy material, fake leather, and broken jewelry. Don't bother to shop here. The owner needs to audit their team, it makes no sense to have such distasteful people.

Yes, I'm an old guy still trying to look somewhat cool. Lucky Brand has some nice-looking apparel,…read morewell-made and comfortable. This store is clean with friendly, attentive servers. There's a pretty good selection of shirts and pants in many styles and colors. I can usually find something that looks good on me.

Nice people employed there…read more Very helpful like old school people I have known. SERVICE, SERVICE & SERVICE! I'll definitely return for Gary! He was/is GREAT and very service minded!

I have been to this Michael Kors store not once but many times, with all those visits, I have been…read morepleased and satisfied with their customer service, I believe it is something other high-end stores are lacking. MK products are in the highest quality and standard, having two sisters with exceptional taste, MK has sure "given" them some of the nicest bags, purses and shoes available in the market. My last visit at MK was when I was hunting for a perfume my niece had wished for her bday, the lady who helped me was extremely nice and helpful which I very much appreciated. I really don't mind the staff asking me if I needed assistance over and again, I feel that it's better them asking if I needed something else rather than being ignored. To sum up, This store is very clean, neat and organized, although not as big as some of the other MK shops, it definitely gives u a sense of luxury the moment you step inside.

Very cute boutique in Montrose, on Honolulu Ave. They have trendy clothes, decent selection,…read more some more elegant, some casual. Prices on the higher side. Nice customer service, loved the decor, nice atmosphere.

I've been here 3 times in the last two months and let me tell you, this place is an absolute gem!…read more Always greeted by the owners who know everything about all the pieces. They are also super helpful and make great recommendations once they get a sense of your style. The items they carry are very well curated with lots of great brands of jeans to choose from and great tops as well. I used to be a Nordstrom shopper but I walk out of there with confusion, now I prefer having 10x better experience shopping at this woman owned small business and absolutely love it. I always walk out with a bag full of items of amazing quality and value. They are my new go-to shop!

I will never come back to this location again. This was my first visit, and it will definitely be…read moremy last. I understand that my purchase may have only been $99, just under $100, but that doesn't mean customers deserve poor service. The staff should have treated me much better. no wrapping nothing no samples nothing

Gentlemen in the store helped my lady and me buy Desert Dawn and De Los Santos and the customer…read moreservice experience was incredible. I normally don't leave reviews and I wish I would've gotten his name (taller than me w/ a black byredo jacket on). Knowledgeable salesman, welcoming to all, not pushy. Made me a fan/customer for life.