Regina and Lyzz were helpful and super kind. I would definitely come back! They were very welcoming…read moreand have the BEST selection for chrome hearts eyewear

Regina was so amazing!!!! So welcoming from the moment we walked in. She made our sunglass shopping…read moreexperience so worth it. She was so patient, kind, and took her time helping us. You can tell she truly cares about her customers. Thank you again, Regina!

I'm looking for a new pair of frames and wanted to try another place outside of my optometry…read moreoffice. Such a great experience! There's plenty of free street parking around the area, especially the side streets. This little shop has a wide variety of frames to choose from - I came out with 4 options in mind and need to come back to make a final decision (although I'm tempted to get all 4 haha). I was helped by Amy who is so knowledgeable about eye wear and helped me pick frames that fit my face and that can hold my strong prescription. She's very patient and not pushy at all. They do not accept insurance but their prices are not too bad at all so definitely come check this place out and see what you can find!

This is the BEST place to get your frames and prescription glasses…read more I've been a customer since they first opened up shop! They've been my go to for sunglasses! Today they changed my scratched up lenses in my Oliver People's sunglasses. I bought them here at least a decade ago! Here's the thing, when you buy quality it lasts, and personally I tend not to loose them. If you are a spectaphile, or eyewear enthusiast, get on the mailing list, they regularly have trunk show with amazing brands that you won't find elsewhere.

If you're going to this location, ask for Alexa!…read more From the second we walked in, she set the tone. Super welcoming, funny, and easy to vibe with. She broke everything down in a way that actually made sense, gave honest tips, and took her time helping us find the right frames. You can tell she genuinely loves what she does, and it never felt like a sales pitch. The store was spotless and the whole team was helpful, but Alexa made the experience. Warby Parker is lucky to have her. We'll absolutely be coming back for her.

I walked in with my mom on Monday and greeted by Taylor. She was super helpful and helped us choose…read more2 pairs of glasses for each one of us. It was a super easy process and she was very quick and efficient and communicated everything we needed to know while entering our info into her iPad. Now we just have to wait to get our glasses in the mail and she said they have a 30 day return or exchange policy and if anything is wrong we can go back and get it exchanged or returned. They had a 15% promotion that day if you bought 2 pairs so our glasses each became $80 which is great.

I was looking for an optical shop like the independent, owner-operated shop my family and I did…read morebusiness with when I was growing up in Burbank. In other words, I wanted to feel I was in good hands. Verdugo Optical is that shop and Rita is every bit as knowledgeable and personable as the other reviews here attest. When I walked in for my second visit to Verdugo Optical, to pick up my new glasses, a man was finishing up at the front counter with Rita. He turned around and blurted out to me, "You're in good hands." I replied, "I think so." He shot back, "I know so." No argument; you'll be in the best of hands.

If you need glasses, this should be your first and last stop. Skip places like Costco Optical or…read moreAmerica's Best. Rita at Verdugo Optical is a true professional and took time to help me find frames that actually fit my face and never rushed me or tried to upsell me on things I didn't need like blue light blocker coating. I had been relying on over-the-counter readers for a while, but switching to custom glasses has been a game changer. Now everything feels sharper, almost like seeing in 3D. Turnaround time was quick, and the pricing was unmatched. Highly recommend.

It should be a 5 star rating for sure!! I had to come here because my AI Meta glasses are not…read moreworking . I had called first before I came and I talked to James and he told me to come in to see if he can help and reboot my glasses. He helped me for over an hour and did everything he could to try to get my glasses paired. He was very professional and helpful. The best customer service ever and no complaints on my end. After I was helped James showed me the news A$ap Rocky Ray-bans they I will come back to get. He should be all colors and different size frames. They have all types of glasses and it very nice inside the store. They of course have good reasonable prices and value at Ray-Ban!! I suggest you come here for your purchases or questions!! -Marshay D.

Great Ray-Ban store. They have outstanding customer service and are fully stocked with the latest…read moresunglasses to choose from. Service was excellent and the value was pricey but worth it. They were very helpful in assisting me with my request to try on or order options online. Located in Americana with other surrounding stores, restaurants, and the movies. The Glendale Galleria is just across the street if you want to continue to shop more.

I should have left when there were not one, but two disgruntled customers in store present upon my…read moreinitial visit... (one with a lost contact prescription, one upset about getting pressured to buy frames) I wanted to support a local small business so I came here to get my lenses updated. One of the employees was helping swap lenses from a broken pair of glasses to my new frames, was unsuccessful, and damaged my brand new frames (that I purchased elsewhere and brought in) in the process. The owner was too busy pressuring me to buy new frames despite me saying over, and over, and OVER again that I don't need new frames. When I brought up the damage they caused, the store owner was indignant and said it was my own fault for authorizing them to work on it. For a simple service, I wasn't expecting such a chaotic atmosphere in the store and such rude service from the owner. It's really a shame. Edit: I had a good laugh reading all the 1 and 2 star reviews hidden just below the sight line. Dr. Kim is, by all accounts, a menace to Montrose. One good thing to come from this is I was so frustrated that I purchased my own optometry equipment and learned to adjust my own glasses. Rewarding!

Updating my review from a few years ago. I have learned to ask questions prior to payment (a good…read moretip anywhere you frequent). Today I had my annual eye exam. Very thorough and informative. I brought old frames (w/ progressives) I had purchased there, as well as another pair (of readers) I got last year. They were able to work with the old progressive frames (6 yrs ago) to get new lenses added. And for the readers, I shared they fell off after only a month last year and chipped. They molded them to fit better in my face and are replacing the lenses. I'm so very grateful for the time they took to ensure both pairs would work for me moving forward. Frames are getting more expensive (as well as lenses!); and I am appreciative of their service and support. Thank you!

This store is nice inside, it's clean and quiet. My biggest shoutout is for Christine, the store…read moremanager, she was super helpful. I walked in and it wasn't too busy so she had the time to give me the whole run down on luxury sunglasses, like the timeless classic models, polarized vs none and differences in material. I walked in with really no clue about luxury sunglasses and I found it a bit overwhelming, bc you're spending a good amount of money so you want to make the right purchase, but there's hella options. Christine was super helpful sharing her advice and letting me try on diff pairs. The vibe in this one is waaay better than Santa Anita, it's too crowded and loud at that one. Stop by here for your next pair. Thanks Christine!

I shopped here a couple of times and I had a good experience. On my first visit, I unknowingly…read morearrived close to closing time. They were so welcoming and not pushy. On my second visit, I got to explore a lot of frames that I had missed the first time. I also liked how knowledgable they are here. I felt like the selection was good. They occasionally have deals too! PARKING Parking structure (paid), street (meters mostly)

After reading others' Yelp reviews for the Glendale Galleria's Sunglass Hut, I was reluctant to…read moreshop there. However, I was in the Galleria on the morning of 7 June 2018 and needed to replace my sunglasses. While working with customers, the salesperson greeted me as I entered the store. When she had finished serving the others, she came over to help me. I knew what I wanted (either RayBan or Maui Jim) and the style I preferred. She provided me with a number of appropriate selections and knew her merchandise, was professional, and answered completely the few questions I had. When I had made my selection, she handled the payment expeditiously, and I was soon on my way, a very happy customer. My experience exceeded my expectations, and based on that, I recommend the shop with no reservation.

Customer service over the phone is rude called this place if they had the certain glasses in stock…read more& they referred me to call a different sunglass hut ? Whoever was in charge today is making their store lose out on money.