Cancel

    Open app

    Search

    Marshalls

    3.2 (79 reviews)
    Open • 9:30 am - 9:30 pm
    Updated 1 month ago

    Marshalls Photos

    You might also consider

    Recommended Reviews - Marshalls

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Luggage at Marshall's
    Judy G.

    Shout out to Eric. Amazing customer service. I don't often take the time to opine but here I am. Eric saw me looking at luggage. Buying for a client traveling soon there are dimensions which must be met. Can I help you he asked? I wish I'd brought my tape measure do you by any chance have one? Yes! He said, lm go get it and he did. Eric, I'd hire you in a NY minute, you're wonderful.

    No one is at the register
    Amy S.

    It is 7:35 pm September 24, 2024 there are five employees behind the counter chatting and only one register open ! There are more than 15 people standing in the line waiting to pay but none of the employees including the manager have any care in the world to help the customers ! I have been standing here for more than 20-30 minutes , I am the fourth person in the line and still no one is opening any other resisters ! Marshall's management you can do better ! There are at least 7-8 employees I can count and no one is helping the customers ! Why ?????????

    Storefront!
    Lydia N.

    Lydia is a miracle worker!!! I was trying to return an abundance of "newborn" gifts (our first baby) Lydia was extremely helpful & patient. The store was chaotic at best with customers not abiding to social distancing & some being extremely "cranky" . This Marshall's team remained calm, collected & professional. This Location has now become my favorite! I will definitely be returning. Thank you everyone for remaining kind u see these Covid conditions.

    See all

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of F. L.
    0
    16
    0

    3 months ago

    Accessible location, lots of parking spaces, friendly staff, and check out line moves fast

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Minimum 1 hour wait every time. No self checkout. Horrible! I don't understand where management is in this company..............

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 3
    Thanks 1
    Love this 2
    Oh no 2
    Photo of Rochelle C.
    51
    201
    1137

    1 year ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Judy G.
    372
    304
    41

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ken H.
    0
    19
    0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amy S.
    0
    29
    22

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 2

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Lydia N.
    36
    36
    296

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Daniel W.
    27
    326
    949

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Joe B.
    0
    27
    1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 1
    Photo of Joyce G.
    469
    1285
    6734

    10 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 1
    Photo of Erin B.
    168
    13
    2

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    No problem with today's return but OMG those customers with their masks half off and getting way too close. Dressing rooms are closed.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Kim T.
    429
    1535
    14244

    14 years ago

    Helpful 4
    Thanks 0
    Love this 4
    Oh no 0

    16 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tanya S.
    61
    122
    157

    16 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    If you want something and want to pay for it and come back to pick it up the following day it's impossible according to one of the managers.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Megan B.
    140
    18
    18

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 9
    Thanks 0
    Love this 9
    Oh no 0
    Photo of Tima M.
    1
    39
    22

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Duana M.
    152
    181
    59

    15 years ago

    Helpful 4
    Thanks 0
    Love this 5
    Oh no 0
    Photo of Ang A.
    9
    121
    0

    8 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    15 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Marshalls

    Are they reopened yet?

    Yes, but they close at 7pm everyday

    Don’t See Your Question? Ask Away!

    Review Highlights - Marshalls

    “Please keep in mind I don't just buy things because they are discounted.”

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Department Stores 21,673 times last month within 15 miles of this business.

    Verify this business

    Nordstrom Rack

    Nordstrom Rack

    3.1(217 reviews)
    4.1 mi
    •$$$

    Walked in on the 19th of this month around 6pm, and got a pleasant greeting from Nina and Susana…read more Both very nice, kind and eager to help me. I also noticed that it had a cafe/outdoor seating adjacent to the store. They even offered me a shopping cart and wished me a happy shopping. I did have few things in mind that I have been needing and wanting to get. Where to buy them with great affordable prices? Here at Nordstrom Rack. This was my 1st visit at this store, and will not be the last. I do visit the Glendale area quite often. As I was browsing their aisles, I noticed a lot of items by famous designers, and their sale racks 70 to 75% off. The cashier even offered me 5% discount, if I join their rewards program, so I did. Card is already in the mail. Aisles were easy to navigate and everything was placed in the right places and NOT cramped like some other stores are. I have never encountered any type of a problem in any one of their locations. Bought a lot of things on this visit form practically every department. They have shoes, accessories, cosmetics, women's, men's and kids department, along with kitchen/bathroom essentials. Also, houseware stuff. They have toys and a lot more. Needed underwear in a pack of 6, not in any particular brand, but of course the size has to be right. White color. I also needed a nice pillow. Came in 2. I bought this beautiful, 3 inch heel gray color shoe, to match a light gray short sleeve blouse with rhinestones. I also bought a pair of dark blue color jeans with rhinestones. I guess I had rhinestone fever that day,:-)) Got me this beautiful Summer/Spring blouse with yellow/purple stripes. Saw these fashionable glasses, tried them on and it looked nice on me and complimented my face. Got that too. You can also wear them as prescription glasses. I can never get enough of vases, got a nice flower vase, a fashionable pant/skirt with sequins/diamonds on it (not real diamonds), and it was the last one left. Looked perfect on me! 2 transparent soap dispensers, 2 room sprays, a nice mug with an inspirational message on it. "good vibes only"! One heart shaped crystal Jewelry box that you can use for anything. And a festive decorative Autumn wreath for my door to welcome fall. I believe that's all I got. The store along with the restrooms and dressing rooms were very clean. While waiting in line to check out, got couple of drinks and candy. Ample parking lot and Love Nordstrom Rack!! Thank you all very much!:-))

    I bought an expensive shoes that looked worn , I showed it to an employee, ( should've trust my…read moreeyes) she said "it's because many people try them on, that's why it looks worn, so I bought it , tried them at home , and decided to return, because they were not comfortable, but Racks cashier called the manager, manager said I cannot return, because they are worn, he wouldn't except my explanations , made me look like a fool, but lucky me , I found the same employee, who I asked about the shoes earlier, and she told the true story to that idiot manager , so I won and got my refund . Manager said that they don't sell worn shoes, but half of the shoes in that store are worn, so before buying anything , people should take a picture and video, otherwise they will make you swallow their damaged merchandise

    Photos
    Nordstrom Rack
    Nordstrom Rack
    Nordstrom Rack

    See all

    Nordstrom at the Americana at Brand

    Nordstrom at the Americana at Brand

    3.1(382 reviews)
    4.7 mi
    •$$$

    After leaving the Apple Store at the Americana at Brand on the 13th of this month, I noticed there…read moreis a Nordstrom in this beautiful outdoor place. I decided to walk in because I needed a light brown color lip liner from their Mac cosmetics counter & 2 lipsticks. One dark wicked color and the other one light lavender color. Both were in stock. I also needed to return a shirt that I had bought thinking it would fit me since I didn't try it on. (It didn't). The women's clothing is on the second floor. I did buy my lip liner along with my 2 lipsticks. Process with the customer service was on point, fast and quick. Was helped by a very nice, pleasant employee and the return policy worked just fine. Had my receipt on me and the lady did an even exchange with one size bigger. Both levels of the store were spotless clean, including the floors. Has an escalator, huge parking lot, and don't know much about their restrooms. I usually don't shop at Nordstrom because it can be a tad expensive for my budget. Since I was already there, I said "why not".

    I am a regular at the Nordstrom and the staff here is my favorite. The customer service here is…read more11/10. The staff in the beauty section and in women's section on the second floor are the best. They always go out of my way to help me find an item. I also love that they have recently started carrying K beauty items at this location. It's never busy here and I like placing all of my buy online, pick up in store orders too!

    Photos
    Nordstrom at the Americana at Brand
    Nordstrom at the Americana at Brand
    Nordstrom at the Americana at Brand

    See all

    Macy's

    Macy's

    2.5(375 reviews)
    4.6 mi
    •$$

    I visited Jo Malone at Macys Glendale Galleria yesterday to buy a candle as a gift and I had a…read morewonderful experience.Stephanie was friendly, helpful and welcoming. She took the time to help me.choose the perfect gift and provided excellent customer service. If you're looking for a designer candle and lotion . I recommend visiting the store Macy's , Glendale Galleria

    I tried on eight formal dresses here and was made to walk out of the fitting room half-dressed,…read moresixteen times, in full view of the sales floor, because an attendant wouldn't let my partner into the gender-neutral fitting room to zip me up. Why? Because you can "see through the doors" (louvered doors -- the horizontal slatted kind) and it's "for the privacy of the ladies." So instead, I had to walk fully out of the dressing room half-naked to have him zip me up in front of the rest of the store, including several ogling strangers, for each of the eight dresses. There's no mirror outside the stalls, so that meant sixteen trips -- out to zip, back in to check the fit, out again to unzip. She did the same to a teenage girl and her dad, with visible satisfaction. She doesn't make the policies for this store, and I won't name her, because the purpose of this review is to point out a hypocritical policy, not to bash one patronizing employee. But if anyone from Macy's corporate is reading: it doesn't seem very "protect women" of you to expect them to parade around holding fabric up to their exposed bodies so that a man won't "see through" the slats of a louvered door (a feat that would require actively pressing your eyes to the seam of the door, not walking briskly past it to accompany your wife into her stall). I felt significantly more humiliated and exposed being zipped and unzipped in front of an audience than I would have if the attendant had simply asked my partner to avert his eyes on the way in, stay inside the stall, and avert them on the way out. It's a gender-neutral fitting room. You are not protecting women and teenage girls by forcing them outside the privacy of their stall to be undressed in full view of passersby. And which ladies are being protected? The attendant was making a call about who counts as a "lady" based on a glance. Sooner or later she'll make that call about a trans woman, or someone non-binary, and humiliate them too. Change your policy, or change the godforsaken louvered doors.

    Photos
    Macy's
    Macy's
    Macy's

    See all

    Ross Dress for Less

    Ross Dress for Less

    2.1(187 reviews)
    4.1 mi
    •$

    My biggest complaint with this location is the incessant, almost comical nonstop announcements 1…read morehour before the store closes screaming that they are closing and to get your stuff and get out. Literally it's every 3 minutes, and then somehow 10 minutes before closing time, they announce "You need to be in line by now or you're not getting checked out! We are CLOSING! Staff, do a section sweep and clear out ALL customers!!" Lol! And don't worry - they will proceed to follow you around breathing down your neck to make you as uncomfortable as possible until you leave. It's so gross. With all due respect, ma'am, take a Klonopin. It's Ross. You're not turning it into a Neiman Marcus overnight. Relax. In no other industry is that acceptable but for some reason it's the norm here. Jesus.

    I really wanted to like this Ross because of the size and amount of items on sale, but some of the…read moreaisles are so narrow and items are crunched up close that it was hard to navigate! I was able to find good items on sale for my son as they had double racks of boy clothes. But they were very low on any food items, I usually like how Ross has nice coffee options but when I went, the shelves were almost empty. A few times I got stuck in an aisle because we can only go one way especially if someone had a cart. I had to move furniture around to help others move aside and it got to a point no one cared about pushing. I was able to make it downstairs and purchase the items. I used cash and realized due to penny shortage, don't expect change if it's supposed to be in pennies (which I'm fine with). They actually require you to show your receipt before leaving the store so don't forget it!

    Photos
    Ross Dress for Less
    Ross Dress for Less
    Ross Dress for Less

    See all

    Marshall's

    Marshall's

    2.8(81 reviews)
    4.5 mi
    •$$

    Holiday Heaven! All the Christmas home decor and gift wrapping you could possibly want. Some…read morelimited Hanukkah decor available too. Elevator was used a lot by the associates moving merch around so expect to use stairs. Loved all of the hair accessories but the section is not near a mirror, why!? Indoor slippers' collection can be improved if it was unisex or had more masculine styles for the whole family. It was basically all ladies' styles. Picked up a cute sweater for only $16! Score! A bit of a treasure hunt considering all the racks are packed but it's totally worth the effort. Parking structure right behind the store. Free 3 hour validation from library nearby.

    I had a very disappointing customer service experience at Marshalls on June 9, 2026…read more I purchased an item on May 9, 2026, and returned it today, exactly 30 days later. During the return process, the cashier, Margaret, informed me that my refund could only be issued on a gift card rather than being returned to my original payment method. When I asked why, her response was, "I don't know, it didn't give me an option to return it to your card," while turning the screen toward me. She then suggested that "maybe it's because you bought it from Pasadena." Excuse me--what? As someone who worked in retail for over 12 years, I have never heard of a policy where an item purchased at another store location automatically prevents a refund from being returned to the original payment method. The explanation made no sense and felt like she was simply making up reasons rather than providing an accurate answer. I then asked whether a manager could override the transaction. Margaret told me there was no option to do so. However, when I requested to speak with a manager, she contacted someone over the walkie-talkie, provided my receipt information, and suddenly my refund was able to be processed back to my original payment method. How convenient. What made this experience particularly frustrating was not the initial issue itself, but the inconsistent information and lack of transparency. If there was a legitimate reason for the problem, I would have understood. Instead, I was given multiple explanations that appeared inaccurate, followed by a quick resolution once management became involved. I also noticed that Margaret seemed extremely stressed and preoccupied with break or clock-out timing. I understand retail can be demanding, and I generally give retail employees the benefit of the doubt because I've spent many years working in customer service myself. However, customers should not be given misleading information simply because a situation is inconvenient or because an employee is trying to end a transaction quickly. I rarely submit complaints because I know how challenging retail work can be. However, this interaction was unnecessarily frustrating and could have been avoided with honest communication and better customer service.

    Photos
    Marshall's
    Marshall's
    Marshall's - On Brand Ave in Glendale CA

    See all

    On Brand Ave in Glendale CA

    Marshalls - deptstores - Updated September 2026

    Loading...
    Loading...
    Loading...