Drinks are almost always on point. Most times service is pretty good. The busiest times are usually in the mornings, but I enjoy using my mobile app to make my purchase beforehand. read more

30 minutes for a cold brew coffee is unacceptable. I've placed the order by mobile app and people ordering at the drive through got orders faster! read more

Cute building with really a really nice outdoor patio out front, including an umbrella. When we arrived, the place was well-staffed, with probably a dozen of so patrons sitting inside, and no wait. The guy who took our order was friendly and answered our questions about the iced teas available. Our drinks were ready within 2 minutes. Also, the ladies' bathroom was clean. read more

Starbucks - Store front. Really nice patio area. - Coffee & Tea Near Me - Placerville, California

I rarely find a reason to leave a review, whether good or bad. But I'd give 6 stars to this place if I could!!! I come in on a regular basis, observing interactions while I wait for my caffeine fix lol. That being said, I think this Starbucks has some of the most patient partners I've ever seen. Lots of customers come in already on edge since they haven't had their coffee yet. That paired with them having to wait a few minutes for their coffee has them... let's say... agitated. And this crew is so good at connecting with the customers and making sure that they are heard. I LOVE this store! The coffee may be the reason I come to Starbucks, but the Manager JJ and the partners are the reason I keep coming to this one!!! read more

Stopped in to get a coffee. Floors were soaking wet , it was 8:00pm. Staff was not real friendly. Got our coffee sat down and had a sip. Next thing I know the male staff came over and rudely said "we are closed". Not we are closing or we are closing in a minute, just "we are closed". I frequent Starbucks very often and this may make me rethink how often I spend my money here. read more

Lmao Place is never open. And when it is they're completely incompetent. Seems like these days all starbucks are a joke. Will never ever ever frequent starbucks again. And id bet my bottom they could care less. Tis the world we live in these days... businesses can get away with subpar service and still succeed just on sheer volume of people alone. I sure miss the 80s and 90s read more

Not sure what happened to this Starbucks. Their drive through is closed most of the time. They are always out of everything, and the people working this morning messed up our order and was not friendly at all. New management is needed to get a better staff together read more

Starbucks - always delicious and fresh! Surprised as to WHY they would not be leaders in the compostable cup/straw issue as they are such a HUGE generator? Please explain this to me... read more

I have stopped at this Starbucks numerous times on my way home from Tahoe and Apple Hill. I have never been to a Starbucks where their bar isn't equipped with the basic. The barista was so rude when I grabbed the pumpkin spice to add to my husband's mocha. I contaminated it. Maybe if you kept your bar area up to date, I wouldn't have to do your job. It was requested as a mocha with cinnamon not a plain mocha. Yet I was told they only have one cinnamon shaker. Common lady, there's only one then call management to supply your Starbucks properly. If you have a problem doing this, message me and I will gladly call for you. read more

I personally like the taste of Starbucks espresso, some complain the beans taste burnt but to me the beans just have a deep nutty flavor. As for the customer service at this location I'd give it 5 stars, the bathrooms are sometimes questionable here but not the worst ever. The line in drive thru can move pretty slowly but if you really mind don't be lazy and go in, it's usually much faster inside. I'm knocking a star off because my drink is messed up pretty often when my husband picks it up for me, I always check before I leave and ask for a remake if I need it, they always do it with no questions asked. read more

We Always come here when we are in town. Never had good service until today. Olivia was amazing and was so helpful. He had questions for my order and asked use to make order was what we wanted. Went above and beyond. read more

My sisters wedding was in Placerville and the morning of, we chose to come to this starbucks! Maureen rung me and my sister up and I told her that it was my sisters wedding today and asked her to write "BRIDE" on the cup. She stops, looks at me, and literally says, "NO" and ends it there. I work at a Starbucks out of town, and I would never say that to a customer. Birthday, bridal party, we would gladly write whatever they wanted on the cup! Luckily, one of the girls on bar, overheard the situation and wrote it on the cup for us' This is my second bad experience at this location, probably won't be back! thanks Maureen.... (: read more

I ordered a matcha tea latte. The line was ok, but it took a while to get the drink. In addition, my drink has too much ice! read more

Starbucks - Matcha tea latte with way too much ice! - Coffee & Tea Near Me - Placerville, California

It's a hit or miss at this Starbucks. Some days I will get excellent service but other times I'll get terrible service. It is always clean though read more

Staff were great but management sucks!! They were totally out of paper in the bathrooms and the staff had to tell us that they had none in the store. This store is a stopover for travelers and they need functioning bathrooms and management dropped the ball. read more

I'm conflicted. Very. Philosophically, I dislike Corporate Behemoths, such as McDonald's and Wal-Mart. On the other hand, these guys make a damn fine cuppa joe. Their pervasive expanding of their brand disturbs me, but their commitment to customer service is palpable. What's an old hippie to do? I suppose miles upon miles of WalBucks McStarMarts are inevitable. I go there sometimes. But I look around first to see if anyone I know is driving by. read more

Good service. Fast and friendly and in a great location. We ordered peppermint hot chocolate and Chai tea with almond milk . We also ordered the toffeedoodle cookie which was pretty tasty. read more

I am not a huge Starbucks coffee drinker but I love this location! They open early - a must have for early Tahoe trips. They close late - a must have for our weekly knitting night. The staff is extremely nice, they know our knitting group and treat us like old friends. THANKS GUYS! read more

If you like sitting with droves of stinking, brawling, homeless people...this is your place. Went in with my daughter this week to meet a teacher for a meeting. Had one homeless guy sleeping and drooling on one table. 2 other homeless people sitting 2 tables away from him. In the middle of the meeting, another one walked in and tried to pick a fight with one of the guys sitting down. Nobody on staff batted an eye at the problem arising. I guess the liberal sanctuary mentality is fully ingrained in the employees during training. I don't like supporting this type of franchise in the first place, but this cemented my stance on coming into this place period. read more

Chains can serve a purpose. It's one thing when they displace high quality local businesses. It's another when they're the only folks willing to provide a service in a less lucrative location. Looks like the housing bust and oncoming recession have killed most of the coffee places I depended on during trips up and down Rt. 88. All those cool cafes that stayed open on Sundays are now For Rent, with lots of extra space on either side in the small-town strip malls of the Mokelumne Valley. The few remaining Mom & Pop places still haven't acknowledged the back-roads skier traffic, and they open late, close early, and observe the Sabbath. I guess folks will have to settle for J.H. Christ now that D.R. Horton and K.B. Homes have packed up and left town. But there's always Starbucks. It's the McDonalds of the New Millenium. While driving around the middle of nowhere throughout the East, our family knew that you could get flush toilets, running water, and palatable food at any Golden Arches. The world is more sophisticated now and there is simply more stuff available to buy these days, so Starbucks is the next, slightly higher level of generic, safe, predictable watering hole. This one in Placerville is just off US 50 (I was looping around through South Lake on this trip), can fix you up with a light breakfast at 7:30am on a Sunday, and won't give you shit for daring to display a KQED mug in public and not driving a vehicle that's not V8 powered and 10' tall. read more

This Starbucks has friendly workers. They have sugar free options for my favorite drinks, too! I loved my sugar free caramel macchiato today. read more

Bad service, watched manager argue with customer about their stars, my drink was delayed 4 behind where it should have been. Nice location, close to Tesla supercharger, but don't plan on good people skills from their staff at this location read more

I asked for a decaf mocha when I went through the drive through about 9 a.m.. When I went to the pick up window I asked if it was decaf as I ordered. I was assured it was. That night about 10 p.m. when I was so wired I felt like I was levitating a few inches off the bed, I was pretty sure it was not from the sugar. read more

This is the best Starbucks in the area. I've been to so many locations and none of them has the same service as this one. The service just knows my name as soon as they saw me read more

I secretly love Starbucks! I mean, I'm a Gold Member at Starbucks! Any place with a rewards card is a solid to me! Don't get me wrong, I love supporting local coffee shops, and I understand the fears around having a Starbucks move into town....they are pretty popular, and they seem to just get it right! Also, I have been a customer of Starbucks around the world! From Europe to China and back around to Peru....everything is very consistent, even the smell of the bathrooms! I am very impressed that such a large business has managed that. I'm a big fan of straight-up black coffee at Starbucks, and the breakfast sandwiches has been scrumptious life-savers more than once for a quick, tasty morning snack! For days of spoiling, I go for the green tea lattes OR the cheesecake brownie. Yum! read more

Every order perfect! Every person jovial and happy to create something special! This Starbucks has the best vibes, food, drinks, and staff! Thanks y'all for making my days amazing as you treat me like i'm your neighbor! Love it! read more

Employees couldn't be bothered to make eye or verbal contact at an absolutely filthy handoff station. I visited at 2:30 today. The barista threw my pastry into the wet mess on the handoff counter and was gone without any smile or contact. The bag was completely wet from the mystery liquid on the counter. I asked for a new bread slice. No one spoke to me at all. The new piece was also dropped into another mystery wet spot for the second hand off. No acknowledgement of me or kind words let alone even eye contact. As a former long term partner the lack of professionalism, friendliness or integrity for work quality was appalling. $10 for a cup of coffee and a piece of bread needs to be accompanied by kind professionalism in a clean environment to warrant return business. read more

When we went in there it was packed and it took almost 20 minutes to get 3 drinks. When we got our drinks my coffee was watered down and it wasn't just me a lot of other people were complaining too, but the frappes were good. read more

Fast, friendly service - barista helping us apologized for having to ask for our names twice (due to noise level, not his lack of attention). Plenty of space to sit and spread out work. Coffees came up lightning fast, as ordered. Location is easy to find from Hwy 50. read more

This branch is really well run! The staff is fast and efficient, they are super friendly, and make an effort to learn your name and drink. I have consistently received great service with a smile and often a greeting by name or my drink. read more

Love the coffee and the almond croissants. Great service. We didn't wait long for our order. Love the chi tea and the cappuccino. They have a wide variety of snacks including sandwiches. You can pick up breakfast and lunch at the same time. read more

If your on your way to Tahoe early in the morning this is the place to stop if you need to take a shit. The bathrooms are large and clean. And the employees don't get mad if that all you come in for. They open at 5 am and that's perfect for our early morning starts. I guess you could grab a coffee while your here. If that's your thing haha read more

I just got Starbucks at Safeway in Placerville, and the server was so nice and made our drinks very fast, which I like. I just wanted to write a review for him because he was amazing!! 1-17-21, about 2:30! read more

Break time Need a pick me up before I head up to Pollock Pines... Stop in here while in Placerville. read more

Very nice employees. Seating area was big and comfortable plus my 19 yr old son the female employees were cute. read more

Starbucks - Coffee & Tea Near Me - Placerville, California

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This is a nice Starbucks as you are getting to head up the mountain via US 50. Lots of room, plenty of parking, clean restrooms, cute and friendly baristas, and even a drive-through if you do not want to exit your car in inclement weather! read more

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The cashier that helped me was very sweet and didn't question my order whatsoever. But standing there waiting for my drink to be made I heard the barista go "blended caramel macchiato I'll make it but that'll be gross". Seriously so rude and I'm standing right there listening. But in my opinion, if you want a less strong version order a blended caramel macchiato and you won't be disappointed, regardless of what the barista thinks. read more

Terrible customer service. They made our drinks completely wrong and refused to remake them. Don't recommend this Starbucks location.

Drive thru is always slow but the customer service is on point. Thankful for friendly faces and warming smiles when you get to the window.

Short blond hair was so rude today. I will not go back, coffee has been cold and there are some rude servers. (Also some very kind servers !) I vote to remove the tip jars from fast food places like Starbucks. I can't believe that Starbucks admits to the corporate welfare of there workers by allowing this in you face good karma jar. -call it what it is- FAST FOOD! read more