I've been coming to this Starbucks for almost 6 years, and honestly, no other Starbucks does it quite like they do. They make my coffee with so much care, and you can genuinely taste the difference. It's not just about getting a drink. There's something about the way this team takes pride in what they do and makes you feel like your order actually matters. And what I appreciate most is how they treat people, especially when they're getting absolutely slammed. Even when they're getting their butts kicked, they're still kind, honest, patient, and doing their best to take care of everyone. That says a lot about the people who work here. After almost six years, this place has become part of my routine, and I wouldn't go anywhere else if I didn't have to. The coffee is consistently great, but it's really the people who make this Starbucks special. Thank you for caring about the little things. It shows. read more

Starbucks - Coffee & Tea Near Me - Placerville, California

As an update, this Starbucks is still top notch. Very convenient parking, very friendly staff, good quality products, and immaculately clean bathroom. Since my last review during covid-19, a five-star review, I'm happy to report that this Starbucks is still doing a five-star job. With covid-19 a bit on a down swing, they are still maintaining a very clean dining area. There cash register person is still wearing a mask. The bathrooms are still large and very clean. Of course there are no longer any mask mandates, but it is nice that the person who is interacting with customers chose to wear a mask. Many of the patrons at this Starbucks are tourists that pull off the highway. read more

Good Starbucks location in Placerville - we stopped by earlier today on our way home from South Lake Tahoe. They had a drive-through option, but we chose to go in so we could use the rest rooms, which were both clean (one of them had a latch that didn't close). Service was friendly and efficient, with an electronic board apprising us of the order status, and we were soon back on the road with our drinks. Happy to stop by on our next trip through the area. read more

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Very small this store can get busy but you get your order and it's delicious. The service is friendly. The ambience is chill. Thank you. read more

Starbucks - Starbucks shopping center - Coffee & Tea Near Me - Placerville, California

Placerville is the perfect place to have a Starbucks. It's right after the long winding ride from South Lake Tahoe. It's a great place to stop by and get a pick me up before enduring the rest of the ride home. The bathrooms are clean. They have 2 unisex bathrooms with toilets in each. The sink is communal and right outside the bathrooms. The coffee service was fast and accurate. He got his coffee right away and it was exactly what he wanted. The system rung him up accurately. He paid half with gift card and half with cash. If you sit in there cafe and drink your drink you can get a free refill. This is perfect for those working or just hanging out in Starbucks. We were on the go so we couldn't take advantage of the deal. See photo for more details. No matter what you pay for you get a free black coffee or tea, nothing special, but how can you pass up free. read more

Starbucks - New cups with special straws - Coffee & Tea Near Me - Placerville, California

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Heading to Tahoe for our annual trip, i always stop in here to get a wake up drink after a long drive. Plus i always grab one of their sandwiches. I usually go for the ham and cheese ctoissant because it had the most flavor. And the croisant makes for an interesting taste delight. I am always impressed at this location how well stocked items are. The napkin bin is always full of napkins. The sugar trays are always kept full. The milk vases are always full of milk, and never empty. You can tell that the manager really knows how to micro manage for all the little details that most people dont notice. The restroom is always clean and never runs out of towels to dry your hsnds. Stsff are alwsys cheerful and friendly. And the floors and counters are alwsys clean. Even the parking lot id kept litter free. Kudos for the many details that keep this place looking above board every time i visit. read more

This Starbucks is consistently underwhelming in every regard. It is almost comical how you can always be sure that you'll leave disappointed. The baristas have a very unpleasant attitude and they never make your drink correctly. If you order a venti coffee please except to drive away with the cup 2/3rds of the way full and scalding hot. read more

This will be my pit stop when in the area. We took a drive out to Apple Hill and stopped for coffee on the way home. The lady at the drive thru was so patient and sweet. I always get my hot coffee at 120 degrees so I can drink it right away. read more

The nicest starbucks workers ever! They were so kind and said hi to everyone in line and were so patient despite the obvious rush. When I came in there were 3 employees. One at the register AND food (the job of 2 people). There was one making drinks and one at the drive through window. It's obvious the people writing bad reviews have never worked a service job before. It's not the employees fault that they're understaffed, it's the company's. These people are working very hard and trying their best to deal with rushes. If you don't like waiting, go somewhere else. read more

Awful customer service. Ordered my drink after my walk and rolled through drive thru. No one was there and barista told me I need to wait 12 minutes after I order because it takes them that long. 5 girls working, no one in line, and she used her time to scold me. And my drink was only meh. read more

Super cute Starbucks! The baristas were friendly and quick. I only took of a star because my drink was too sweet, but other than that everything was great. read more

Starbucks - Strawberry açaí lemonade refresher - Coffee & Tea Near Me - Placerville, California

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Jen is extremely rude and has a hard time with simple orders... very argumentative for no reason. She gave me so much attitude and actually asked another employee to take over during the ordering process. Very unprofessional, it's not that serious. read more

It's Starbucks, but at the same time, the baristas were great and had a delicious nondairy salted caramel matcha cold form that I can't recommend enough, for those who love matcha! Also, the inside was very cute and service was great! read more

The absolute slowest Starbucks in California. Don't waste your time standing in line.

I go through drive up window a lot. The last several times their card reader wasn't working. Today I didn't have cash and again the card reader didn't work. Talked to manager who was no help. Least they could do is put up a sign that card reader wasn't working. read more

Customer service is terrible. The lady who works there is incredibly rude and should lose her job. Waited over 20 mins for my order and told me to cancel my order or take a seat! Don't know her babe but she had red hair! read more

During our recently 2-month commute between Bay Area work and moving into our new Genoa home, this is where Gayle and I stopped for coffee, a nosh (I like their Stroopwafels) and a bio-break. During these COVID days, the choices are drive-through or take out of which we take the later and as an opportunity to stretch. This Starbucks is pretty much like any other, but I will note that the folks behind the counter were working hard, safe, and in relatively good cheer considering the ever changing (and sometimes contradictory) COVID requirements. read more

Excellent Starbucks, very friendly and kind staff, drinks made right and provided in a timely manner. Even the drive thru is pretty fast. I've never had an order messed up or experienced a rude staff member. Plus, this Starbucks is clean and welcoming. MUCH better than the one on Missouri Flat. I recommend this Starbucks without hesitation! read more

Great place to kill 20 minutes waiting for a bewilderingly busy staff to get a simple order wrong. I have no idea what these people think they're doing, but whatever it is, they're doing it at a snail's pace. They seem to have dedicated the majority of staff to serving the drive-thru crowd, so waiting for coffee inside feels like an object lesson in second class citizenship. Maybe the drive-thru experience is better? But so long as you're in your car, I'm guessing it'd literally be faster to drive home and make your own coffee. On the bright side, if you're someone who's energized by anger, you might just want to walk in, place an order, and work up a read more

Not all Starbucks are the same. Great customer service along with a good cup of coffee, just the way you like it. The team here is fast and proficient. read more

Went to the restroom clean & Fresh. My mom and I got a few things. I got a vente ice water and some bacon egg bites.

The staff here were hustling. I do not want to disparage them in any way because they were working hard. However, this location was just overwhelmed. We placed an order for a simple coffee in person. The order was placed at 8:01, and it did not come up until 8:40. 40 minutes for a coffee is unacceptable. Drive-thru orders were moving along, and they were calling out dozens of mobile orders. However, the people physically inside had to wait forever. In the future, when in-person orders are backed up, the system needs to disable mobile orders. Or something. It is a better experience to deny orders than to force people to wait inside. Or at least set the expectation that it might take a while before ordering. If we had known that we would have to stand around for 40 minutes, we could have moved on quickly. read more

SUPER slow Starbucks! I think they need another one in Placerville! My online order of one drink took 17 minutes to be ready! read more

Starbucks - Coffee & Tea Near Me - Placerville, California

This Starbucks is horrible! Every time I come here, it's closed. When the app says they are open until later. I even ordered a mobile order (because it was available!) and when I got there, it was closed completely. Where's my refund for that! Then I come today because now I'm getting used to your closing at 4:30, and now the door is locked. Its 3:56. Honestly it's really stupid, and considering I drive 30 min just To get there, and you're closed. Thanks read more

Employees seem uninterested, like they have better things to do other than their entire reason for working there - serve customers. Tossed my spinach feta wrap on the counter and just said "here." and walked away. It's hit and miss at different Starbucks regarding the mask situation. If you go to the Cameron Park Starbucks, they don't ask you to put one on, which is awesome. At this location, they freak out if you don't have one on. Though, you can take it off once you get to your table that is 3 feet away from the counter. Smh. It makes no sense. Anyway, go to the newest Starbucks in Cameron Park. read more

This Starbucks is very updated and pleasant to be in. Everyone was kind and welcoming. Mecklin was so sweet and happy really made my day. By far the best coffee I've had from Starbucks and I get the same thing every time. Very satisfied. read more

Worst frappuccinos ever. All ice , no flavor. Chunks of ice as big as half my little finger. Too thick, had to use a spoon. This was before we decided they weren't worth it, but I had taken them to their destination by then. Also, the new remodel took away the window seats. So no sitting there and people watching any longer. I used to love Starbucks. Really a disappointment. read more

The lady said "we don't have dragan fruit, but it'll taste the same" I tried it and it taste totally different. I'm disappointed that I didn't stand up and tell them to give me a refund. read more

Starbucks - This is supposed to be mango dragon fruit with lemonade. - Coffee & Tea Near Me - Placerville, California

We love this stop when we're travelling through. A Starbucks is what it is, and they've done a good job here of adding to the Starbucks experience by hiring good people and giving them the freedom to have fun. Again, always a nice stop. read more

Starbucks - Coffee & Tea Near Me - Placerville, California

Love this Starbucks on our way to the Bay area and home. Clean and friendly. Wish they had more restrooms. When it is crowded you will wait a good while for a beverage and the restroom. read more

I've had it! Usually, I like Starbucks just fine and this location has the best drive thru in town. But, if they're making people wear a mask to go through the drive thru, I'm taking my business elsewhere. I've had my fill of Covid nazis and I'm going to Totem Coffee instead! read more

My go to for quick and tasty food on the go! The associates working here are very kind and hardworking, specifically Kyle is very helpful and makes sure my doordash orders are ready on time. Thanks for the free samples of ginger bread and peppermint mocha! read more

Here we are, two years into the Covid 19 pandemic, on the precipice of all being infected with the continued covid re-org Omicron (thanks anti-vaxxers), and this Starbucks location has almost all of the customers not masked. There is plenty of signage indicating the mask mandate, and while most of the staff is almost properly wearing their masks, not one staff member asked the customers to mask up. This town, Placerville, while it used to be charming, has lost all of it's charm to me. Clearly, the populace here don't care about the common man. Pro tip, stay in your car if you must stop here. read more

Very quick to get my order everytime. The line can be extreme long and they still get the order oit quickly. Love the tazo chai frappuccino (cream based). The pastries are a big hit too. On cold days their hot cocoa is a definite go to. Very yummy and not overly sweet. read more

A Starbucks with a closed drive thru is hardly a Starbucks at all. I passed 3 others nearby because this one was near my destination... what a disappointment. read more

Came here with my mom...brother...and sister in law...what a mistake. We came on Saturday 1-26-19... The place was busy...but here are my issues... 1. It took over 20 minutes for us to get our drinks. 2. It was busy...but there were employees in the back talking...only one guy with tattoos making the drinks. He was getting so frustrated...because...the person who was supposed to be stocking the stuff apparently was not doing his or her job...I saw him have to refill the matcha powder...other powders in the little black bins.. ..the milk...the tea...he had to walk in the back 3 times to refill items he was out of...everything he reached for...was out...all while people in the back were talking. There was 1 girl on register and 1 at drive through. I felt so sorry for the guy making the drinks...I should have taken a video...he was making drinks for all the orders himself...drive through...mobile and register...poor thing...I could see her was mad...every time something was out..he slammed it..I don't blame him...poor thing... Very poorly managed store... 3. The place was a mess..garbage on the floor...I saw drinks being poured out because they were made wrong...3 just in the time I was there... 4. There were like 20 stickers waiting to get drinks filled...and it was not until I was there 15 minutes...until the others came out to help...I even told another customer...who asked me how long i was waiting...i told him my wait was over 20 minutes...he better pull up a chair. 5. When we got our drinks...my mom and I got green tea Frappuccino....my brother vinte iced carmel macchiato...and his wife vinte...berry shaken iced tea I believe...she wanted peach..but they were out. Shocker....The Frappuccinos were not good...my mom was so sad...she looked at me and said it was gross...over 20 dollars down the drain...we could not go back and complain...it already took 20 minutes to get our drinks... Never again will I go to this location...they need a new manager...I have never been to a starbucks that was this bad...ever...it was certainly a first... read more

I mobile ordered to this location earlier in the week when I was in town for work, the barista making drinks was not happy to be there and it showed. When she announced my drink I asked if it was for Danyle and she looked at the order tag (which had my name on it) and back at me and said I don't know and put it on the bar... I get my names spelt different but when I say it for most people they can put two and two together. I mentioned to her that I also had a bakery item as part of my order and she said someone would get to it. I waited over 10 minutes and saw other bakery items get brought up and was still waiting on mine. I worked customer service for a long time and had I been the barista I would have checked or mentioned to a coworker that a customer was still waiting on something when she noticed me still there. I went to the register snd inquired and they were like oh here you go there was no tag, sorry. I understand working customer service isn't always the most fun and days can get pretty rough, but the lack of customer service at this location will prevent me from returning. Two stars because my order was at least correct and Starbucks is always consistently decent and generally convenient. read more

I mean ...in a pinch, I'll go to Starbucks, the product is meh. The folks who work here are always super nice though.

No nope nope!! It's the closest location to my house but after today I will never be coming back. The staff constantly act like they would rather be anywhere else! They are totally rude and need an attitude check! There's a 90% chance if you come here, you're drink will be wrong. if you ask them to fix it they throw a fit. Nothing ever tastes right and they're always out of product read more

Seriously need their service to be quick and polite. The cashier took my order, venti soy vanilla latte and venti soy caramel macchiato, I waited patiently and didn't say anything about how slow they are in serving drinks. One lady cannot take it anymore and said something about how long she's been waiting for her drinks.. She even put her timer on her phone to see how long this time before she can get her drinks done. She's been waiting for 15 mins to get her coffee and it's only one drink.. This lady ordered before me, so my drinks should be next to her but apparently the barista have no knowledge that I have two drinks that wasn't even on the line up. I told the barista about my drinks and he asked me twice what was my drinks, so for the second time I told him what they are. By the time I got my drinks it was 20 mins later. When I got back into my car I didn't took a sip on my coffee because I usually wait till it cools down a bit before I take a sip. 25 mins later... I took a sip and got an awful taste of pumpkin spice in my coffee!!! (No offense to those who love pumpkin spice lattes) I specifically told the barista guy twice that my order is soy vanilla latte not pumpkin spice latte! There were 6 people behind the counter and it's not like there was a line inside the coffee shop to mess up an order that you've been told twice, hence the one star. read more

Starbucks - Very long wait. - Coffee & Tea Near Me - Placerville, California