Amazing and kind staff and every time I go I get treated to good. They make the drinks very tasty. And just in general everything is good.

Is allowing a customer to crowd out the entire pick up area for 5 minutes so your employee can fawn over their kid while pushing everyone else out of the way or forcing them to squeeze into corners without any acknowledgement part of the customer service training? read more

My wife tried to order a half-decaf coffee at this location this morning. The first girl responded that she didn't know what that is. The second came up and said that they could try but it wouldn't be right. This is something you can order on the app, so it is confusing they didn't know how to do it. The place was empty so I assume they just didn't want to do anything. My wife said that's okay if they couldn't do it but asked if she could get the bathroom code before she leaves. They then told her that the bathroom is for customers only. My wife responded that she tried to order and they didn't know how to make her drink. They then repeated the restroom is for customers only. For an expensive chain known for customizing drinks being unable to make a simple half-decaf coffee it is pretty clear these employees simply did not want to work and were willing to spread ill will on their customers and waste their time to achieve their lazy goal. Take your money elsewhere and be treated like a person. We sure will. read more

This is the closest Starbucks to where I live and I absolutely love this location! When I place a mobile order, drinks are always ready by the estimated time and I'm in and out of the store in under a minute. When I do go in to place an order at the register, the workers are always super friendly and accommodating. Store shares a large parking lot with Vons so I've never had an issue finding a spot right next to the store. read more

I've worked next door to this Starbucks location. I genuinely like everyone that works there. So nice and welcoming each day! They all know me and my order! The nice notes on all my beverages! Always positive and friendly!! This store ROCKS!!!! I am sad now that I've found a new job and will no longer be close to this location. They are my morning motivators! What a great team Cathy and crew!!! Will miss them!! -DG read more

The second I stepped into the store I was greeted with smiles and a "welcome" from the staff. I like traditional black coffee and was recommended the Veranda roast from Gil and I loved it. Thank you so much for the suggestion Gil! The atmosphere is a nice cozy spot with great music, top it off with friendly staff and I'd say this was a pleasant experience at Starbucks to start my morning. read more

I was out shopping and driving through the parking lot when my middle age need to use the restroom hit quickly. I was right in front of Starbucks so ran in and asked for the code, but was denied because I was told I needed to make a purchase. This profit over humanity mentality is really getting out of hand. When another human being needs to use the restroom, they should be allowed to regardless of whether they make a purchase or not. read more

Update: I took Jeff's great advice my very supportive and awesome good friend on Yelp. Jeff told me yesterday to call this Door Dash Customer Support number and talk to someone who will give me the refund that I deserve for this missing Gouda Cheese from this Bacon, Gouda Cheese, and Egg Sandwich. Jeff my good friend from this Yelp Review Website is right! This Starbucks Coffee Shop should be held accountable for their false advertising on this Bacon, Gouda Cheese, and Fried Egg Sandwich. Especially I am charged the same price the $5.45 for this item. I did call yesterday to Door Dash a second time and I talked to Joanie their customer service representative. Joanie said for this Missing Gouda Cheese Item , she will give me a $6.25 Credit to my Door Dash Order. I can use this $6.25 Credit that will be applied to my next online Door Dash Order. Since Joanie said I am their loyal customer and I order from Door Dash on a frequent basis in order for me to write my Yelp Reviews since I am an Yelp Elite 2023 Reviewer. I still believe it's not fair to me that I am charged for this sandwich when it doesn't have all these ingredients advertised in their Bacon, Gouda Cheese and Egg Sandwich. It is FALSE ADVERTISING on the Starbucks website. I had to drop down my rating from (4 star review to a 3 star review), because I noticed after I received my Starbuck's Coffee online order from the Door Dash delivery service yesterday morning and I opened up this brown bag and then I unwrapped this one Bacon, Gouda Cheese and Egg Sandwich. My two other orders were the one Berry Trio Parfait. The price is $5.15. And my other order is the Iced Caffe Latte. I have chosen two add Ons like the Apple Drizzle and the Cinnamon Sprinkles for the topping and extra ice in my Iced Caffe Latte. The price is $5.35. I noticed when I opened up the clear package and flipped over the top bun. The top bun only showed there was one piece of bacon and one fried egg with no GOUDA CHEESE inside this sandwich. I was surprised that GOUDA CHEESE is missing from this sandwich. I have to pay for this sandwich. It is not fair to me their customer. I called from my Apple IPhone XR yesterday afternoon at my home and I talked to Randy he is the Starbuck's Supervisor. I explained to Randy that when I opened up the package to this Bacon, Egg, and Gouda Cheese Sandwich there was no GOUDA CHEESE that is located inside this sandwich. Randy told me that he is very sorry that issue has happened to me and Randy himself had that happen to him when he was eating his lunch at this Starbuck's Coffee Shop and he saw the same issue with the Bacon, Egg, and Gouda Cheese Sandwich. Randy also told me their barista's don't make and don't prepare any of their cold sandwiches at all. Their employees are only in charge of heating up these cold sandwiches that are located in front of their display cases where their cold juices and bottled water is also there as well. The subtotal was $18.40. This delivery fee was FREE. Since I spent a total of $12.00 plus dollars on this Starbuck's Coffee Shop order. The service fee was $3.00 but was reduced down to $1.50. The estimated tax was zero. The Dasher tip was $3.00 and the total cost was $22.90. I received my Door Dash order on time before 12 p.m. by this younger blonde hair guy who left my Starbuck's order at my front door. The only issue with my order was the missing GOUDA CHEESE in this sandwich. Everything else tasted delicious. read more

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15 minute wait for a black coffee is a joke. Need new management to figure it out here. Black coffee should be a quick in and out. Need new management. read more

I have been a Customer of Starbucks for over 25 years and have seen many changes during that time. Unfortunately, many of them have devalued my opinion of the company. Their loyalty program has diminished in value to the point where it is of no value to me at all. In my opinion, it is not even worth taking the time to look at it to see how many stars I have accumulated. On March 9th at 6:36 p.m. I placed an order for a blended Dragon Fruit drink. I consumed less than an eighth of that drink when Cathy (The manager) approached me at 6:59:36 and informed me that the store was closing at 7:00 p.m. and that I would have to leave. There was no place for me to sit outside, the closing time was not posted at the entry or anywhere else that I could see. When I ordered the drink there was no mention of a closing time. I had to walk quite a distance to my car. I am not adverse to exercise. Instead, I am a 100% Permanent and Totally disabled veteran with 22 implants in my body including a Spinal Cord Stimulator. The pain was so bad that I had to go to the doctor the next day, have X-rays done and an adjustment done to the remote control for the implanted stimulator. At the very least they could have mentioned the closing time when they took my order. I promise to never darken the door of this store by my presence again. On another issue, their menu has changed to reflect prices of their Venti sized drinks but no add on prices for those drinks and no display of prices for the smaller drinks. They have lost their moral compass! read more

I've been coming here regularly for over a year now. The friendliness of the team always gives me a great start to my day. They go out of their way to make connections with you and always make the drinks delicious! Not to mention, they're quick. No other Starbucks does it like them! read more

Went in for an afternoon to grab coffee and some lunch while I worked. Found out that all electrical outlets are capped. Not some, but all.

Drinks were fine but they somehow managed to mess up my order twice. I asked for a breakfast sandwich without cheese, they proceeded to not even read what was ordered then when I came back in to get a new one they gave me the wrong sandwich all together. I don't know how this even happens but please try and get the online orders right. read more

Servicio rápido, un lugar con ambiente tranquilo. Me gusta mucho porque mantienen la tienda limpia y nunca está súper lleno. Es de fácil acceso y ofrecen opciones en el menú de estación. read more

My cup wasn't filled all the way--there was a huge gap at the top. I wish they had at least added more ice to make it feel like they cared .

Stopped at this Starbucks since I was shopping a few doors down- out of convenience. I ordered three drinks- mango passionfruit refresher, a strawberry frap with soy milk, no whip, and a mocha frap with almond milk, no whip, mocha drizzle. Aside from our drinks taking forever, the mocha frap was incorrect. When I got the drink, I could clearly see whipped cream, I told the male barrista that we had ordered without whip, and he take the drink back. While I stand back and wait, I could see him scoop out the whipped cream with the lid. He puts a new lid, hands it back to me, I look at the drink and could still see a huge glob of whipped cream. I apologetically tell him that I didn't want to bother him again but there is still clearly whipped cream in the drink and that I asked for no whip because we can't have dairy. He rudely takes the drink back and tells me he'll have to remake it. Furthermore, shares that the item wasn't listed as no whip. The drink gets remade and no mocha drizzle at this point, I've been waiting a while and have no interest in waiting longer, so I leave. I'm really unhappy with the quality of service and drinks from this location. I've been vegan for over six years- I know how to order my drinks vegan friendly. If the drink was not rang up correctly by Starbucks staff that is not any fault of mine. I don't think I'll come back to this location and my desire to come to any Starbucks at all has decreased substantially. Experiences like this reinforce my likelihood of NOT returning. Not to mention the up-charge on non-dairy milk. read more

Starbucks - Coffee & Tea Near Me - Oceanside, California

After riding our bicycles along the river trail it was time for my 400pm iced coffee break. I always order the venti iced coffee with three pumps of classic sugar and a splash of oat milk. The drink was perfect and flavored just the way I like it. They have patio tables and chairs available which was a perfect place to relax and enjoy our drinks. read more

Starbucks - Iced coffee 4pm break - Coffee & Tea Near Me - Oceanside, California

Service is good, and ambiance is chill. At times, they do get busy with 5 people in line but they do great at getting the orders completed. read more

Starbucks - This starbucks doesn't have a drive thru but the drinks are always on point and staff is Friendly. They have seating in doors. - Coffee & Tea Near Me - Oceanside, California

I was visiting this branch and trying to figure out how to give back to my team at work. So I bought all of them a little thank you gift cards. The team members here work together as a team. They communicate very well with each other and their customer service is top notch. They go above and beyond in their duties and in times like these with the Covid-19 still looming, kindness and ingenuity goes a long way. Thank you all for making my day and my team loved what you did for them. God Bless and take care. read more

Starbucks - What a great way to start the day. Team members are so awesome! - Coffee & Tea Near Me - Oceanside, California

Happen last Tuesday November 16 2021 . I went over there that same evening but there is not even a manager to let them know I just happen. read more

Starbucks - What was in my daughters coffee . The wand of the Whip cream with a hair stuck . - Coffee & Tea Near Me - Oceanside, California

Closed today due to store flooding. Couldn't happen to a nicer group of people. Where does Starbucks find these folks. Most Starbucks employees are perks, but these are the worst. read more

Not very friendly, could be because their up early. They should take lessons with Del Mar Highs. No matter the time, they were cheerful, friendly read more

I don't frequent Starbucks but I decided to for some co worker treats. The gentleman at the drive thru was the absolute epitome of quality guest service. Made my trip to Starbucks not so anxiety ridden. He was so helpful and kind. Smooth and fast order and took my payment so efficiently. Can all Starbucks be this guy?!? Loved him!!! Give him a raise!!! lol read more

The BEST starbucks in oceanside! The staff is amazing and I truly appreciate there customer service. The energy and vibes are always great especially during a rush! read more

Both baristas wiping their drippy nose with the backs of their hands. Gross! 2 stars because they were friendly. Meh customer service and the store is semi cleanish. read more

Came to do homework and drink iced~coffee as usual, but they covered their outlets since my last visit (week or so). ‍ well, let's find somewhere else with Wi-Fi and outlets for customers. Also, had no problems with my many previous visits. read more

Starbucks - Outlet - Coffee & Tea Near Me - Oceanside, California

While I was here ordering my drink Randy and his fellow coworker (blonde girl) at 12:37pm today were extremely rude to their coworker (short girl in royal blue shirt) was pretty much yelling at her in front of me and 3 other customers and had no decency or respect for us as customers but let alone their coworker. I can't believe they are allowed to speak to someone like that. read more

This Starbucks can't seem to figure out the customer service thing lately. (This store is also frequently not available for mobile orders.) Like a lot of strip mall Starbucks stores, close parking is rare. Every time I've been here over the last 6 months or so, they are either understaffed, or just particularly slow. The three stars are for the quality of the food and drink preparation, which thankfully has always been good. I still come here, because it's close to the Vons where I do my grocery shopping. Today, I waited in line for 20 minutes, completed my transaction, forgot to buy coffee beans - hadn't even made it 3 feet from the counter and asked if they could ring up a pound of coffee beans real quick, and they told me I would need to get to the back of the line, which was still to the door. So, of course I did not buy coffee beans, and they did not get a tip. Okay, maybe I'll tip just because the drink and the food was actually good. I haven't decided yet. Note to store: "It is OK to give every customer exceptional customer service. You saw me wait in line once, and could've very easily helped me out, but chose not to." Customers waiting in line, usually don't mind waiting an additional 30 seconds, when they see you jump through hoops to give good customer service to another customer. Because, they know that's the kind of service they can expect as well. There was a time, when there was regular senior staff at this store. But I have not seen them here lately, and unfortunately, the service here has suffered from their absence. read more

I usually get pretty good service at this location... I walked in with my 3 month old Boston terrier in my arms and the girl behind the counter yells out " mam is that a service dog" ? Well I'm pretty sure a 4 lb puppy is not a service dog lol! Super rude ! Won't be back ! read more

I've been here a few times and it's not too bad but I just wish it was a little bigger. I wish most of the Starbucks (SB) were bigger, stayed open 24/7 and paid their employees more. This location has a few tables out front but nothing that special. The employees as we all know are crazy busy and hardly have time to be on their cellphones. The layout of this SB is pretty good because if the line gets long then it can go out the door. Like most SB they have the decent tasting food and non coffee drinks are pretty good too. The breakfast sandwiches are a little small but very tasty and the price is not bad. So this is just a basic SB with no trills of a drive thru, a nice size patio or open 24/7. read more

Starbucks - Coffee & Tea Near Me - Oceanside, California

This is my favorite starbucks near my house! They always have my mobile orders ready when I get there and they're quick to greet me as I walk in! I've never had to wait for my drink and they've always made it right! As someone in the food industry myself, I understand how busy it gets, but this starbucks is always amazing and I never have to stand around and wait for them to acknowledge me! You guys are great :) read more

Starbucks - Iced Vanilla Latte - Coffee & Tea Near Me - Oceanside, California

Another great Starbucks location. Costumer service was friendly and on point with their blends. For the Starbucks haters out there, if you don't like your drink return it or get ask for a refund. This location has been here since the mid-90s and I have never had issue. read more

I've been to this Starbucks multiple times and never had a problem till today idk if they just didn't know what they were doing but we ordered two frappes a Java chip with no whip and a sugar cookie one and got have a vanilla bean with whip and some weird coffee and the people before us were having problems and I didn't think anything of it till we got through and realized why everyone was having problems and they were talking shit about how everyone was being rude but they couldn't make a single drink right we ended up throwing the drinks away and getting new ones at a different Starbucks worst experience I've ever had at a Starbucks :/ read more

WATCH OUT ON "Tavi" Bhoy this Barista Make drinks to customers and does not wash his hands.... I asked Britt of his name. He snorted, sneezed and scrub his nose and continues to make drinks without washing his hands. He's snappy too! he failed to serve a good name of starbucks. read more

Rude!!! I've never walked into a non busy Starbucks and had to wait to put in an order. When the cashier was ready to place my order he literally walked away as I was ordering! Get new staff if their not a morning person! This one is a walk in, don't waste your time getting out of your car! Drive to the next one! read more

Krystal was fantastic today! I had questions about decaf coffee; the level of acidity etc and she patiently and kindly took me through her knowledge and even got out a quick book to reassure me. What was so great about her interaction was that when I first came in I asked for a simple cup of ice and offered to pay for it. She could have assumed engagement with me would be unprofitable; but she in fact sold me a bag of Decaf Sumatra beans:) Great customer service read more

AWFUL - There should be an option for ZERO stars vs 1 and they should be ashamed of themselves. I walked in so that my 3 year old could use the potty and would have purchased a drink. I asked to use the bathroom because they had the ridiculous sign posted stating not open and I was told it wasn't for the public- I said "I understand that, but my 3 year old is about to wet his pants and needs to go NOW though-" The incompassionate barista with absolute NO customer experience and ZERO care repeated NO. Now any parent can understand when you have a potty trained toddler and they have to go... they HAVE to GO! I left upset, disgusted and disappointed once more with this company. We barely made down to VONS in time- thank god they care for their customers and don't enact ridiculous polices like Starbucks. This was the TOPPER though. It wasn't like they were busy either- there were only TWO customers in the shop too! 3:30p on April 17th. You don't support your police and now you won't allow a toddler to use the potty? Give me a break. Try training your staff on what respect, customer service & simple human 'decency' and COMMON SENSE looks like... god knows we need more of it given the lack there of that we're only seeing more of now. This company continues to disappoint over and over while jacking up their prices. Thank you for giving me a final reason for NEVER supporting your establishment again. Others should follow suite. Better to support local owned anyway, like BLACK ROCK coffee vs these awful corporate ran establishments like Starbucks. They're out of control and it's only going to continue to get worse. FIX your policies and try training your staff better for future patrons- I certainly will NOT be one of them. read more

Went into Starbucks this morning WITH A MASK ON and was trying to reload my Starbucks card witch needs a Face ID on my iPhone so I pulled my mask down with one finger so my face could be recognized and I was rudely yelled at to please put a mask on while I. The store when again I had the ear loops on both of my ears and again one finger pulling mask away not off to use Face ID very very rude read more

Referring to the last Yelp review, I go to this Starbucks all the time & get great service. Sarah is an amazing Barista, very friendly, & very helpful. Every time I go in there she is the first one to greet me & always in a good mood. She's the only reason I go to the store. If you reading this Sarah keep up the good work. read more

They were so rude and loud. They cashier was rude to the other worker as well. They made me feel ridiculous because I ordered an old drink. (mango a black Tea Lemonade.) On top of that it wasn't clean either. read more