I go to many different Starbucks multiple times, and this one has only disappointed me once by not catching me saying "iced soy VANILLA latte." I didn't get my vanilla, but that was a lot better than not getting my soy. The staff here is nice, and we've had some conversations, especially during those days where they thought it was going to be busier, but it turned out that they were having a slower day. This Starbucks isn't that small. There are some that are way smaller. You go in and there's the pastries and cashier, etc. You only see a few tables, but when you walk in deeper, you'll see more. read more

The staff is so nice!! They know my name, drink and exactly how its made. My coffee is always brewed to perfection here. Parking is convenient. Downside: no matter how many signs there are, how many tickets are issues, how many warnings have been given, the smokers WILL NOT stop smoking outside. read more

Great location, good customer service, only wish there was a drive through. The lines get long, but they move fast. read more

Starbucks - The food case is well stocked. - Coffee & Tea Near Me - Glendale, California

Rude, lazy, slow workers. Don't know how to interact with common decency. Nothing is worse than waiting in line to pay $5 for a cup of coffee only to be greeted by a extremely rude employee. read more

Walking distance from home Wifi available Service is on point The drinks are identical to the ones at other locations but made with luv read more

Starbucks - Inside - Coffee & Tea Near Me - Glendale, California

See all

The staff is so rude here! Oh my gosh. Would simply not return because of the staff. The sad part is, it wasn't just one staff member, it was three! Three staff members who I had interactions with. Maybe something is in the water here... I'm not sure. read more

Nice place to have a cup of coffee and breakfast! Very kind personnel. But the restroom has to be cleaner then it is now. And there is a sign that employees have to wash their hands before returning to work, but there is no soap lol read more

Starbucks - Coffee & Tea Near Me - Glendale, California

The lady on the register was very rude and got attitude. Worst customer service!

This place is convenient because it has large parking lot in the back and there is always ample number of spaces available. Other than that, it is your normal Starbucks. read more

Starbucks - Good showcase - Coffee & Tea Near Me - Glendale, California

Amazing service love this place , this starbucks is amazing place , they are always polite and very helpfull

been coming at this location since 4 years everyone is friendly ..... recently they got some new employees .... and its obvious they have no idea how to make drinks also might i add they are over charging .... when ordering on mobile app its one price and if u order the same drink in store they over charge you and dont adjust it and they have a attitude when you show them how much its supposed to be they come up. with really ridiculous excuses ... and it not just me there is always 3-4 customers complaining about there drinks .... i've added a photo .... and yes i asked to have my drink corrected the lady wasn't happy about it trying to tell me that's how it comes please lady go back to training .... best workers there are angelo and Taylor read more

I think it's unusual to review a Starbucks, because who cares right? If you need coffee, you need coffee. But this Starbucks is particularly cool. At least 4 people know me and my drink. They always get it right, and if they don't, they're more than happy to accommodate. They work fast, they're friendly, and the parking isn't horrible. I just went and I needed coffee SEVERELY. I only ordered my drink. The girl behind the bar said "just your drink today, Anna?" I had forgotten my boss' drink... Thanks girl read more

The most disgusting thing that ever happened in my life. They made me a drink, a double shot with steamed cream. I was drinking it on the 101 freeway when I noticed something small and soft in my mouth. A fly. A goddamn fly. They somehow made my coffee and allowed the worst and most disgusting insect of all into the cup. Suffice it to say I was not pleased. Never again my friends do I get my coffee fix from this place. Besides that they are always understaffed and untrained here. Not a real Starbucks store by any measure read more

Fast, efficient, will remake your order when they get it wrong, which is rarely.

The barista had an attitude and a very bitchy look on her face. The guy who took my order I told him light on the sweetener & they made it regular my drink came out too sweet for my liking! read more

Great employees at the 1200 pacific avenue, Glendale ca 91202 location, especially Zander, he is always so helpful with any questions I have. read more

The service here has gotten extremely better, I actually enjoy coming here. They have the same staff consistently and it makes me feel comfortable ordering with them and asking them for their opinions on different drinks. Sometimes the lines are long, especially in the mornings before everyone goes to work. So I suggest to try to avoid those long lines lol. Especially if your inpatient like me read more

The worst Starbucks In LA. There are a few crew member that try, but the majority are rude, are busy with their own non-work conversations and provide no customer service. My drink is usually "off" or completely wrong 1 out of 5 times. With so many great Starbucks In LA it's bizarre how this embarrassment continues to get overlooked. read more

Horrible customer service!!! I was there on 11/13 at 6:10pm, there was A LADY working there without smiling. She even did not notify me I was on line for minutes. I've asked her if I have my reward points to use, she said YES and it will be free and after that I found out she even DID NOT USE my points and charged on my card. I've asked her what about my points?? she said you DID NOT tell me to use, so I won't use that, No apologies.... Wasn't she have any common sense?? Every time I go to Starbucks, when I asked them about points, they use the points..... Poor customer service over here... read more

Not a picky person at all, I have a lot of patience with hardworking people and getting my coffee or drink is not that important to me, but anyways I wanted to write this review because specifically at this location, the second I pulled out my wallet to pay for my Iced Coffee, one of the guys with a ginger beard made my drink so fast as if he was flash one of the super heroes! Keep it up, and much love and respect to every Starbucks employee, don't worry I'll never throw shade at you, yell, scream or get mad at you.... keep your heads up and keep killing it!! read more

This is the first time I've ever received drinks from a Starbucks that are not even edible. How do you ruin a Chai Latte, Java Chip, and Light caramel Frap? When your barista is Marcy, you are guaranteed terrible drinks and a bad attitude. The guy who took my order was so nice and spelled my name correctly on the cups: Massiel. Yet she called me Marcel and gave me attitude when I corrected her. They were not busy and somehow I waited about 15 minutes for drinks. I asked for the light caramel Frap with no whip and she added whip. The Java Chip tasted like rancid milk and the chai was cold. I had gotten the drinks to go and took them to my brothers house a few blocks away. I drove back immediately and retuned all the drinks. Not once did she apologize. She seemed rather annoyed that I was returning the drinks. This was a completely a waste of my time. To make it worse I have the taste of rancid milk in my mouth now. read more

I'm so happy that my Starbucks next to work has re-opened. I missed my coffee and these baristas, especially Armen. He's been so great working at the door. He really knows his regular customers, bringing out their mobile orders without them having to give their names. He's always friendly and kind. Thanks for re-opening for us! read more

This is a fairly small locale with a handful of tables outside and inside. It can get busy, as it is conveniently located fairly close to the 134 freeway. The staff is more friendly and efficient than in times past. Drinks are made well. tip - if parking is difficult to find at the location on Burchett, drive a short distance north and get your Starbucks fix here. parking - free lot behind the store read more

Totally messed up Mobil order! I arrive and see my frapp with cream. I show him the paper on the cup and show him "no cream." He said sorry and removed it. Then he asks me if I want cinnamon . I said "it is in the order!" He checked and added! Then I asked if he put the extra shot I ordered in it. He said "do you want that too?" I showed him the paper on the cup and said "I want exactly what I ordered, please make me a new one. He did but with attitude and a sorry mumbling under his mouth! Even now I'm not sure he made correctly. It tastes weird. I order this drink regularly and know the taste. read more

I have to say, this location is dangerous for my bank account. It's within walking distance of my house. The baristas are friendly and prompt. They make a mean caramel macchiato. And an even better chocolate mint frappucino. I wish I could say I have had an unpleasant experience here, but I can't. Good job Pacific Ave. location. read more

I came in the morning, around 10:30am. There were a normal amount of customers, but it was taking a long time to get everyone's orders. I didn't really mind that, since there were only 3-4 members working. It was probably just a the middle of a rush. The thing that REALLY turned me off was the lack of professionalism from one of the supervisors, or at least I think she was one (wore a red apron, instead of a black one). She would become visibly and audibly upset with one of the workers, and instead of quietly telling them, she yelled at them in front of everyone. This wasn't just a one time thing. In the span of 20 minutes, I heard her yell at almost every worker for doing something that she deemed incorrect. It was a little ridiculous, and it just was very odd that she would do such a thing in front of 10-15 customers. There's a time and a place to fix problems, and the middle of a rush is not one. I'd prefer not to go to this Starbucks. read more

The staff at this location are the best! They are so personable and really know how to make your day. I literally walk to get my coffee everyday and part of the reason I come back is because of them. All the staff deserves raises :) read more

READ THIS POST: I went here on a Saturday to get my daily coffee fix and as I was waiting in line I saw the manager of the store yelling at her employees very unprofessionally and embarrassing more than a couple of them. I could not believe the level of rudeness of the management team and there needs to be a new restaffing in managers at this branch. It got so bad I saw the employees tear up in embarrassment. It was over a small petty issue from what I can hear and I do not support employee abuse. read more

Like another Starbucks was REALLY necessary... Anyway it totally beats the other Starbucks on Pacific. The other one is SO depressing. At least there's actually people in this one. There's really not much to say it's just like any other Starbucks drink wise. The location is great but man the building is SO ugly and out of place. Also, since when did Starbucks turn into a library? I went there the other day to just grab a cup and chit chat with a friend but all the tables were taken by highschool students "studying". I overheard a few of them stressing out about their failing grades. Yeah okay here's an idea: Study at an actual library or someplace where your not going to gossip. UGH! read more

Why is it EVERY SINGLE TIME that I go into this store and ask for a latte with whipped creme that I NEVER EVER GET the whipped creme?! Am I missing a secret code word? Is it me? Is whipped creme REALLY THAT UNUSUAL a request?!? Geez, people - you NEVER FORGET to ask for a tip; but you NEVER GET MY ORDER RIGHT!!!! read more

This starbucks hasn't manages to satisfy my needs. The parking lot is always full and there is just one employee that always gossiping and that is not professional. I went with my business partner and I couldn't help but notice how this young lady kept gossiping about interracial relationships and giving myself and my partner a very negative look. I went there 3 times and the 3 times i was there, this employee by the name of Elaine was constantly gossiping about her personal life and it made the atmosphere very stale. I'm constantly meeting new people and clients in Glendale for business and this is definitely not the atmosphere I want to be in. If my clients MUST meet there, I choose to go, otherwise I prefer to go to another location. read more

My neighborhood Starbucks. I always do mobile order before I leave my home and it's waiting there for me right when I get there. Always a friendly smile and acknowledgment when I come to pick up my order. Last year I dressed up my toddler as a Starbucks barista and my baby as a little Frappuccino for Halloween and went by there before trick or treating for some fuel and the staff got a kick out of it and were so sweet to humor my kids. The parking lot is usually pretty packed so it makes it hard to find parking sometimes. read more

There are usually two/three reasons you go to starbucks- to study, to socialize, and to grab and go. This starbucks isn't the best for studying but they're amazing at everything else! Although parking is difficult, street parking (which we all avoid) is super easy and super close by which I recommend - it's definitely better than the parking for Brand, Central & especially Pacific/Burchett. I saw a few reviews complaining about the price as if each store picks the price - really? Is that what you put in a review? Something the manager can't control? Customer service wise, I'm so lucky this Starbucks is the closest to me because it has the best service in my radius. The workers are so down to earth & friendly, just like you'd expect them to be. Even in a rush they make sure you have a good experience and get the drink you want. The baristas all do a great job & the cashiers are so good at drink recommendations! I wish they could fit a drive-thru because this location has the best service for one! The five stars go especially to the workers (I hope I'm spelling their names right) Matthew, Mikey, Armen and Christian! read more

I totally agree with previous review except parking. It's very hard to find a parking. Some of workers are not nice at all. It's hard to get an attention if you're quite. read more

Not a great experience. HORRIBLE!!!!!!! We live right around the corner so sometimes we walk here and usually as we are leaving the house this is our go to Starbucks. What a major disappointment Sunday!!!! Staff was all frowning and not smiling or even friendly. But ok, just make My drink and I'm ok with your not so great mood. My boyfriend ordered an upside down Carmel macchiato with an extra shot & I ordered a skinny vanilla latte. Both vente's in Trenta cups with extra ice. Seems easy enough. Well as we were waiting we see the barrista pick up one of our drinks to smell it. We both look at each other and say what the...???? Then she rips the label off one and puts it on the other drink. We both say UH OH!!! Then she calls us to come get our drinks. Well my skinny vanilla Latte is very dark and I say this is super dark is there milk in here? She answers yes. I taste it and it's just all Wrong to me!!! In the mean time 2 young girls asked her for straws and she didn't even look at them just threw 2 straws on the counter at them. Then my boyfriend says mine is super white did I get my extra shot!? The barrister says yes it's in there. So we both taste our drinks... WRONG!!!! I got his & he got Mine except she put Carmel in my skinny vanilla latte and now he has no caramel. Not a huge deal except I don't like caramel!!!! I don't want It. I ordered skinny!!! So I say forget it now. With that attitude I don't need her spitting in my drink she's already in a total shit mood & we are in a hurry to get to a party & we've already waited too long. So needless to say we will NOT be going back to this Starbucks!!! It's your job to get the drinks right!!! It's printed out for you. Just do your job. We spend plenty of money there each week! We buy our coffee there & have it ground for us. Nope. No longer! We will go to the Starbucks down the street on pacific closer to the Fwy where the staff is actually happy & NICE & smiles!! Very disappointed!!!! Also The parking Lot sucks here, guys hanging out in their cars or by their cars smoking and vaping. Yuck! but it's convenient for us so we deal with it but not anymore!!!! Not worth the hassle. read more

I had a two second break and said I deserved some Starbucks cause I drive for work this was random but the customer service was so good I had to take time to write this review didn't catch the name of the gentleman that helped me he had some cool tattoos and literally helped me pick my drink and found the last tomato mozzarella sandwich for me and made my Saturday sweeter. So grateful especially during these times! read more

Love this starbucks. The workers are alway super nice! The baristas are super friendly. So far my favorite location.

Typical Starbucks but young man who takes orders in the AM offers efficiency with rudeness. Management/owners PLEASE give him instruction on being pleasant and being hospitable. The rest of the staff is very pleasant. read more

nice customer service. GOOD caramel macchiatos. but of the two or three times ive been here, they never fill it up to the top =( theres no left turns out of the parking lot from both of the exits which sucks because i need to make a left!!! read more

Pretty good! I go on Wednesdays and the employees are really chill. I get my stuff pretty quickly.