Come here at least once a week because it's so close to work and overall it's a great location, inside is clean and the staff are all friendly and great. I go there so often that they now know me by name. This location can get pretty busy in the mornings but they are usually fast so you don't have to wait too long. Only reason I didn't give 5 stars is because on a few occasions now, my order keeps getting taken by someone else. The staff is amazing enough to remake my order but they should have something put in place to keep others from taking other people's orders. FYI egg bites are my favorite breakfast item there. read more

One of my frequently visited Starbucks branches. This branch is usually very busy but the service is still good and nice. The store is clean as well! My usual orders are ... oat milk shaken hazelnut espresso or cold brew with white chocolate mocca and splash of milk . read more

The barista was rude and slow.was 6:30am this morning for an online order.barista did not apologize for how long it took to get order done.barista had the time to talk and joke around with co workers.Probably won't go back for longtime. read more

Workers have a rude attitude lots of eye rolling passive aggressive attitude . I'm hard on them because it's Glendale it's an expensive city to live in and we pay alot of taxes One restroom with a horrendous sink disgusting . I'm sorry but with tax payers etc and all the tips and overpriced drinks and generous customers tipping sometimes 20 dollars on a 10 dollar drink and the type of customers that come in and go they being a lot of profit . Most people don't abuse this Starbucks and sit working for hours they can do better in terms of. A way better restroom . At least 2 restrooms especially one for females one for males . Also it's a coffee shop alot of people have to go . If I'm having an emergency I shouldn't have to wait for someone else read more

Starbucks - Customers coming and going to order - Coffee & Tea Near Me - Glendale, California

Earlier I had spoken to Vladamir, about an issue concerning my order, without hesitation, He was MORE than happy to help even offered to remake my order! . His customer service was so professional and TOP-TIER! Also to add VERY FRIENDLY The whole ambience of the place was VERY CLEAN and the rest of the crew that worked inside was also very nice! thank you so much!!!! if anyone is ever on the location and they want friendly customer service with a sense of urgency, come here they got you're back!!! Thank you VLADAMIRE AND SAM Customer service was TOP TIER and the STARBUCKS TEAM!! read more

This is one of the Starbucks locations that I go to whenever I'm in Glendale visiting. There is a small parking lot that goes around at the building but there's only a handful of spots. Usually, I don't have too much of an issue finding a spot, but there are also some street parking available if necessary. There aren't too many tables available if you are planning on coming here to study or doing anything elaborate that needs table space. The team members here are great and there was nothing out of the ordinary that was bad nor good. Everything is what I expected it to be and that's all you can ask for in the consistency from store to store. Be sure to utilize your Starbucks app so you're able to place a mobile order first so you can come in and pick up your drink right away. I hate waiting for mobile orders are ideal for me. read more

I recently found out they brought back the raspberry syrup and I got a strawberry acai refresher it was so good tasted like old times

There is no hope for this Starbucks. This is the second time I've had a bad experience. I went in yesterday and asked the barista for a longshot espresso. Then she said "ristretto"? And I said, no, "a longshot," which is different from ristretto. So she proceeded to make a ristretto. Smh. So of course I had to change it cuz it's absolutely not the same, in fact, they are the complete opposite of each other. This Starbucks needs to retrain their workers. read more

A barista refused a refill I got from that store because I stepped out to the parking lot. According to him that counts as a "new visit" and the policy is "same store, same visit". That has never been a problem at other starbuckses, skip this one. read more

This store doesn't even deserve 1 star for the service- or should I say lack of service they provided Online it says they close at 9pm Had a small conference at the Glendale Express and needed to pick up a lil over a dozen drinks I arrived here at store at 8:35 Doors are locked I go back to my car I call the store, they answer And say they are open til 9 I ask "why are the doors locked ? " She says the doors aren't locked, and yes we are open So I walk around to other door Locked The lady in store sees me at the door Standing there, even knocking Not once does she even pretend to acknowledge me turns around and walks back to the back of store I try to call the store again, but of course I now get no answer It's now 8:55 now Still 5 minutes before they are even close And both employees a male and a female both of walked out together from store, locked it and walked separate ways I would have gone to Starbucks on Brand if I knew this was going to happen. Very very disappointing indeed ****To the store manager or owner I'd really consider why you have hours of operation posted, or even bother staying open until this time. If you're only going to have your employees lock the doors, turn away & ignore any and all customers that show up trying to make a purchase, who leave the store before the store even is supposed to be closed Do yourself a favor and stop paying employees to be here this late, if they are just going to repeatedly give this type of service read more

this is a super good starbucks and I always go here with my friend. The employees are super nice and they are helpful. This is such a good starbucks and they make their drinks super quick. read more

Quite possibly the best Nitro when made by Rich. He is SO pleasant every morning and one of the reasons I frequent Stocker over Burchett. Thanks Rich! read more

Starbucks - Love my #stockerstarbucks crew - Coffee & Tea Near Me - Glendale, California

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This place is usually good. Today was not there day. Was told the coffee is ready to pour when I ordered. Then told 2 mins then 10 mins later got my cup. Regular hot coffee nothing special Heres the final product. Nasty. read more

Starbucks - Cup of coffee or mouth full of grinds? Smh. - Coffee & Tea Near Me - Glendale, California

I frequent this location Starbucks for its convenience. I've always had a great experience with them. I order through the app and it's done usually within a few min! They're always nice, greet me properly and I'm out quick. They have been consistently making my drinks well and as desired for at least five years now! Kudos to the staff and the manager for running a good store. Only downside is the crowded parking lot in the rear. Too many people just come and loiter. read more

Don't go before 6PM. The workers there lack so much as compared to their evening shift coworkers. I usually order the chestnut praline latte. Sweet, coffee taste and just right. The cup isn't always full but I'm not too bothered. But then I go around 4PM to get my usual drink. The lady who took my order spelled my name horribly wrong. I waited around 10 extra minutes not knowing my drink was already made because I was under the assumption that the drink was for someone else. The name she put started with T, had two syllables and ended with an I. My name starts with a C, is one syllable, and ends in M. The drink itself was terrible. She didn't ask me if I wanted whip cream or not. There was none, which is ok I don't mind. But the drink didn't taste like how it usually does. It was insanely, oddly bitter and had no sweetness to it. And worse, (or maybe better since it was not as good) it was only filled 3/4 of the way. I might as well have gotten a tall. Or no drink at all. TLDR: name was spelt horribly wrong, drink was unpleasant, and drink content itself was not sufficient enough. Waste of my money. read more

Great atmosphere but the cashier guy named Richie was touching his face and nose.. sniffing and touching the counter and money. I was so grossed out. I did not mind one time but he was touching his face, nose and mouth. Not very happy. Nice guy.. but.. we are in Covid times. read more

Starbucks on Pacific in Glendale's always packed, but there's rarely any parking for this tiny strip mall. If I ever get parking, it's usually the 20-minute deal. I got through the Starbucks line with my order and was back at my car in 13-minutes. That wasn't quick but fast enough. I had a $3 VerizonWireless Reward but it didn't upload to the Starbucks app. I don't like the app because you have to upload money to collect points and rewards. It should gather information from every visit like regardless of payment situation. It seemed like an unfair app. That made me a little upset. They didn't charge tax. My drink order was $5.25 like the poster. That made me happy. The Starbucks S'mores Frappuccino made me ecstatically happy. That was a fantastic drink. I wish it wasn't 490-calories. Like why did I have to see that on the sign? The floors were messy. The employees were friendly. read more

Starbucks - S'mores Frappuccino - Coffee & Tea Near Me - Glendale, California

Here every single day! Fast workers, great customer service, best place to go to on a study date!

Visiting from Honolulu and this Starbucks is walking distance from Prado Apartments. Very nice & friendly baristas! I always get a tall Caramel Machiatto and its always been consistent! Seems like the food portions are getting smaller like the coffee cake and scones but everything is costing more! read more

Starbucks - Cool wall! - Coffee & Tea Near Me - Glendale, California

Ordered a grande decaf americano espresso roast. I received a tall instead . When I went to inquire about the smaller size there were people in line.I asked a barista if I have to get in line (3 people in line now) if my drink was a mistake he said yeah and turned around.. 5 minutes later after waiting in Line I asked the original barista why my drink was smaller ,the barista took my drink without saying anything , put it in a bigger cup and topped it off with ice, and handed it to me . No apology nothing. Unbelievable read more

The employees are really rude, lazy and late. Also they either missing an order or they don't have anything on their app. read more

Starbucks - Coffee & Tea Near Me - Glendale, California

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This Starbucks is awesome. Been going for the last year since I moved to Glendale during the pandemic. Just a solid staff that works well together, makes food drinks & keeps it clean! read more

A big F**k you to Starbucks. This place does not take the current pandemic seriously. The whole place is absolutely filthy!!! The bathrooms have not been cleaned in months. The build up of soap scum/grime on the sink made me yack! The IDGAF attitude of the "manager" added insult to injury. I called corporate to file an official complaint and they never got back to me so F**k Starbucks !! read more

Horrible experience here. I think the girl by the name of Kai or Kei was new and had no idea what she was doing. I had a $5 gift card that I asked her to add to my gold card and she couldn't do it and she asked me if I'm doing it to get my points, it doesn't matter if it's for points or not I'm just asking you to add my gift card to my gold card. At the end she didn't know how to do it so i gave up and i said I'll go to another location to do it. When I placed my order she kept on nodding her head as if she's memorizing my order instead of entering it on the computer and when I get my coffee it was completely wrong and they had to redo it. I wish they had better service so things would be a bit easier. Even though they are very close to my house I drive 15 minutes to my favorite Starbucks almost everyday to get my coffee cause they are fast and efficient. I understand she may be new but at such a busy time you don't put a new employee by herself to take orders while she clearly doesn't know what she's doing. read more

Starbucks - Coffee & Tea Near Me - Glendale, California

From the coffee to the fun and awesome baristas, best location in town. Excellent customer service served every single day, especially morning crew by far the best! Barista named Evelyn, such a sweetheart, she always brighten up my morning on a daily basis, and dont get me started about her coffee making skills! #AMCREW read more

The morning crew Marcie, Aranza, Evelyn, Ana, Rich, Hayley, Xander, Michelle, & Maddie are amazing here!!! They always make sure every customer is taken care of and are always super polite! They work so well as a team as they are organized, humble, and motivated to do their best each and every day. They're always super busy but organized as there are 3 schools nearby and mobile orders also come flooding in. They flawlessly complete their tasks with grace and professionalism. They're your first shot of coffee in the morning. Thank you from all the first responders! You guys keep us awake. read more

Employees always mistakes your order and when I asked about it they said you beed to go back to the end of line and order again. It's was always bad experience but I came back because it was the closet one to me and I admit I was lazy to go somewhere else. This time i am not coming back its Just not worth anymore. I highly recommend to double check your order over there. read more

Rich! You're the man best service and amazing personality. People think in the morning or afternoon we need a cup of coffee, but a smile is what we really want. Richard is like a ball of joy and makes every Starbucks trip a joyful one! read more

Starbucks - Ice coffee with half and half in first with 3 pumps of sugar free vanilla syrup. - Coffee & Tea Near Me - Glendale, California

Love my evening drinks here, great service and welcoming cafe! Shoutout to Brandy, Izzy, and Gizelle for making my experiences perfect. Keep it up read more

Made my drink order incorrectly not once but twice...I understand it's was a busier time and they had a lot of drinks on the bar... but not only did they not use heavy cream in my frapp they also did not add the shot...typically people who order their drinks a very specific way know the difference. I did not send my order back the second time primarily because they were so busy but it is frustrating. The service is was good otherwise. read more

The gold working the register was rude to the customer that was in front of me and has taken it upon herself to be the enforcement wing of the cdc, with an attitude read more

Slowest moving staff I've ever experienced at any Starbucks. Where is the old staff that use to work at this location!

I will share this wasn't my favorite Starbucks when I lived close by years ago. We moved near them again and I knew this was going to be our new Starbucks. The staff they have are fantastic! I do mobile orders and only once did I have to wait. This time I want to share how on point they are. I did a last minute order of 3 travelers. Now if you've ever preordered any travelers, then you might've experienced a wait, because they didn't see the order and it wasn't ready when you arrived. Not here... I placed my order on Saturday for an early Sunday morning pick up. When I arrived Dustin handed me all 3 travelers with everything I requested. They are always nice even when you have to wait, they'll say your name and say they are working on your drink. I am very happy to say this is most definitely our neighborhood Starbucks. Thank you guys for always being on point. read more

Good location. Friendly staff. I'm usually mobile ordering and picking up here. They always have my order ready quickly and accurately so I can get going with my day. I really appreciate the way the staff is personable but also able to make sure they get the coffee to me quick so I can get on with my day! read more

I've been coming here for several weeks now. They're very quick. Orders are taken in a timely manner and drinks are made quickly as well. The staff are very friendly. Not too many parking spaces though. Can be though to deal with the small parking lot when busy. read more

Rude, lazy, slow workers. Don't know how to interact with common decency. Nothing is worse than waiting in line to pay $5 for a cup of coffee only to be greeted by a extremely rude employee. read more

Amazing service love this place , this starbucks is amazing place , they are always polite and very helpfull

The staff is so rude here! Oh my gosh. Would simply not return because of the staff. The sad part is, it wasn't just one staff member, it was three! Three staff members who I had interactions with. Maybe something is in the water here... I'm not sure. read more

The lady on the register was very rude and got attitude. Worst customer service!

The drinks are made well and if you're not happy with the taste, the bartenders are always kind enough to remake your drink. This location has plenty of seating available and the noise level is usually minimal on week nights, making it a great study spot. The bartenders are very friendly. One complaint I have is sometimes how slow the line at this location moves; especially, when a lot of the Hoover High School kids head on over there after school. This is when bartenders should not be standing around and socializing. Needs to be more efficient and have the right amount of staff working for this time of day. Getting coffee should not take 20 minutes and those who know their order should be allowed to go first. read more

Starbucks - Coffee & Tea Near Me - Glendale, California