It's been a while since I've been to Dunks. My previous experience at the Westwood location wasn't very memorable, especially due to the less-than-friendly customer service. However, the staff here were much more friendly and helpful. I was craving a French Cruller, my all-time favorite donut and a Dunkin's staple since I was a kid. It was pretty good, and I devoured it in under 30 seconds. My son ordered his usual Strawberry Donut with sprinkles, and he really liked it! He even shared it with his Mom. We will definitely be back here for a sweet treat if we are ever at the Galleria again. read more

Dunkin' Donuts - My son enjoying his favorite donut - Donuts Near Me - Glendale, California

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I've never tried Dunkin' Donuts, and finding this location wasn't the easiest in the Galleria. If you're still looking, they're on the first floor near the food court! Service was fairly quick as there wasn't much of a line. An iced coffee here with a splash of milk was a quick treat. It definitely was a tad watery, and it reminded me of "just okay" airport coffee. At the time of visit, their printer wasn't working, so numbers were written out. That didn't negatively impact the experience, though, since drinks were out within minutes! read more

Dunkin' Donuts - Large Iced Coffee and a Splash of Milk - Donuts Near Me - Glendale, California

Was walking around the mall and needed a drink! Got the Almond Protein Matcha and it was pretty decent! It tasted a little watery and isn't like a true matcha you find in a cafe by any means! It was decent though and cannot say it's bad read more

Dunkin' Donuts - Donuts Near Me - Glendale, California

The cashier was super sweet. We had small chit chat & ordered our food. We got our coffee pretty fast but then the tater tots started taking a while. After 20 minutes i asked if they might've forgotten the order. They couldn't find the ticket im assuming & I told them I wouldn't mind just getting a refund & leaving. They said I was going to be called soon but at this point everyone after my order were all given their orders & gone. I finally got my food after another 5 minutes but I was extremely disappointed in the tater tots. The picture is exactly what I was given & I would say it definitely is not worth a 25 minute wait. read more

Dunkin' Donuts - Donuts Near Me - Glendale, California

An unexpected treat when I was en route to return some clothes. I haven't had Dunkin' Donuts in years. I was super hungry, but the food court wasn't open yet. I opted for a sugar rush breakfast. I got a delicious Valentine's chocolate sprinkle donut and a tasty iced vanilla latte. read more

Dunkin' Donuts - Iced vanilla latte & Valentine's Day sprinkled on a chocolate donut. - Donuts Near Me - Glendale, California

Service~5/5~Staff was super friendly here not sure why it's sitting at 3 stars. I waited in line to ask for some directions. This branch is conveniently located out front the Glendale Galleria, CA.,'s food court. Parking Structure: using Structure A1 to walk to this DD, Glendale, CA., branch would be the fastest parking structure. I was super fortunate I got an extremely close parking spot today at StructureA1. For DD swags, they were selling a large drink clear tumbler with their signature orange, reusable straw. I will have to keep coming back to Glendale Galleria, CA., which is now my most favorite mall..... Thanks for your help today, Dunkin Donuts of Glendale, CA., you made my day. I'll be back again real soon. read more

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Customer service at this location Was awesome. It was my first time going to the Dunkin' Donuts in Glendale Galleria. Stephanie is very nice and sweet. She made my experience very easy and sweet. Definitely put a smile on my face and help me choose a drink. Drink was amazing. read more

Good place to grab a donut and coffee. Service was quick. I ordered via the app. It's great they have a monitor that tells you when your order is ready. Place is clean. Employees seem nice. read more

Dunkin' Donuts - he entrance to a dunkin donuts store - Donuts Near Me - Glendale, California

Came on a Saturday. What a mistake. Line ridiculously long. Only 2 people working. Terrible drink all ice. I should have listened to my intuition and not stood in line 10 minutes. Huge disappointment. read more

I ordered online for a large cup of iced caramel craze signature latte, went to store to picked up and I was surprised that my drinks were put in a hot drinks cup.. I wasn't so happy about it coz large Iced drinks are taller than the large got drinks and secondly I want to see my drinks in a transparent cup that's why I ordered iced.. but the person who gave me the order said they ran our of large cup that's why it was in a cup for hot drinks. I kinda believe her but when I came back coz I gorgot a straw I saw a bunch of plastic cups in the front and Im kind of guessing they have messed up my order placed it in a hot drinks thought it was a hot only to see it was an iced drinks and instead of putting it to the right cup just added ice in the hot drinks they made . .. I was very upset not going back to this store again,, read more

Dunkin' Donuts - Iced coffee drink. In a hot drink cup smaller than when it was in a large cup for iced drinks. - Donuts Near Me - Glendale, California

I really love Dunkin Donuts coffee! My basic go to: Iced coffee + 1 cream + 1 sugar Cold Brew + 1 cream + 1 sugar Hot coffee + 1 cream + 1 sugar The food definitely fills in the hole/hits the spot when needed. -Donuts are not my favorite here, yet I always give them a try because of my sweet tooth. I prefer light and dense donuts, these are a cake textured - which is good, just not my preference. Parking in rear, or meter parking on street. Staff is always sweet! Sometimes a coffee takes a bit long to be served because of the mobile orders. read more

Dunkin' Donuts - My first disappointment. Tasted like water with cream and sugar :( - Donuts Near Me - Glendale, California

So I had never been to Dunkin before and I wanted to see what all the fuss was about. I wish I had gone to Cinnabon instead. I tried both a donut and one of their refreshers. When I got there around 4 in the afternoon, (don't judge the late afternoon sugar craving... this is a judgement free zone.) the donuts looked totally picked over. There were many, many empty baskets. They had their Apple Cider donut advertised and since I had just finished buying Pumpkin Spiced candles at Bath and Body Works, I decided to go with another Autumn indulgence. I really wish I hadn't. Donuts aren't supposed to be crunchy all the way through. Sure, some crunchy edges are a nice touch, I mean they ARE fried. But this was crunchy and DRY, DRY, DRY. I only managed a second bite because I couldn't imagine it would be THAT bad. Luckily (?) I had ordered their advertised Apple Cranberry refresher with coconut milk. It sounds good right? Crisp, autumnal, pairing beautifully with an apple cider donut, right? It tasted like cough syrup. Not a hint of cough syrup, but fully like I had sucked down a couple of servings of Robitussin. Also, I don't know what color their coconut milk is, but once added to the Apple Cranberry juice, it was became lavender. Now, I know there are purple foods, but this wasn't even close to being actual food. I must have made a face when I drank it, because the very nice employee asked if I was okay. I told him I would survive a d he told me, "Yeah, most people REALLY don't lone that drink." WHY IS IT EVEN ON THE MENU??? read more

Dunkin' Donuts - Very very dry apple cider donut - Donuts Near Me - Glendale, California

At 480 calories a donut, why not? We where craving something sweet after quick meal at Marugame Udon. I pointed at the chocolate cookie dough donut that didn't look anything special. Even the cashier said she hasn't tried it yet. Biting into this donut at 480 calories was a great surprise. From the exterior it looks like a normal chocolate filled donut with a chocolate glaze on the exterior. One bite and you have a gushing flow of half cookie dough and chocolate custard inside. DD isn't Sidecar Donuts but this donut was surprisingly delicious especially for $1.80. Definitely, worth a bit more cardio at the gym.. Eat half and share your other calories for someone else. read more

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This is the WORST place ever. Not only was the food stale and drinks were cold... The employees are miserable and super rude to the customers offering the most unpleasant service and manager lets it all go on. Save your hard earned money and give it to an establishment worth spending. This place is awful. read more

I waited a long time to write this review. As a native New Englander, I am a DD addict. Gotta get my dunkies, winter summer spring n' fall. So when a Dunkies finally opened up within a mile of my house, I was overjoyed. I already spent the time driving to Glendale's DD to get my fix but now there was one right down the street! The first six months of this location being opened, it was a pretty big disaster. Constantly out of things to the point where it was an ongoing joke to see which item they were out of, or what they messed up in our order. I kept going because it's Dunkies. About a month ago I noticed a huge change. The customer service was always really nice. The issues were around product stocking/ordering and consistency. It was shocking how often they were out of large cups and then try to hand me a medium coffee because they were out of large. So weird! Now the service is incredibly friendly. I even asked why they were being so EXTRA nice; I was suspicious. Also, everything is made correctly and they always have whatever I want in stock (I pretty much order the same thing, all the time). So something changed. Maybe new management? Right now, they get about a 3.5 from me due to the poor performance for so long, but they are moving in the right direction so we'll round it up to a 4. If you will be going every once in awhile, download and pay with the app for points and deals. The drive through line can get pretty crazy. Just take a right onto the street and pull into the parking lot (facing Glen Oaks). There are usually parking spaces on that side that won't leave you trapped. read more

Disappointing, and the lady I have asked even have an attitude. this is what they serve me, clearly the cup is so less, I asked if they can add some milk, they refused. And said that it's calibrated, didn't even tell me they will charge extra if I want more milk, they just clearly refused to add milk. The employee even asked if it's okay to serve this drink because it's less, and the lady said yea. Doesn't deserve a star. read more

Dunkin' Donuts - Matcha - Donuts Near Me - Glendale, California

The service here is horrible. They are extremely slow in taking orders and making drinks. They only ever have one register going even when the line is ridiculously long on weekends and/or mornings. All you'll ever see them doing is laughing and talking while making drinks. The heavyset Filipino guy is quite the worst barista I've ever encounter. Not only is he rude but he's horrible at making the most simple of drinks. I've seen customers ask for him to remake their drinks multiple time because he's that horrible. I only continue to visit this location because I work across the street and I love DD coffee. read more

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It might be a bit too early to review this brand new Dunkin Donuts inside Glendale Galleria (Level 1, across from JC Penney). I noticed it was open two days before Christmas. Glendale Galleria is always insane during the holidays. I went very late at night. There were a few issues: 1) Very little selection. But it was a long day, so that's probably why they only had a few varieties left. 2) No Christmas decorated donuts - maybe they sold out? 3) Sloppy frosting - the worst frosting job that I've seen at Dunkin' Like other Dunkin' locations, this one has bagels, muffins, croissants, breakfast sandwiches, and drinks. A classic donut is $1.29. I know people love their coffee, but I've had it many times (because of free coffee promotions) and it's just okay. Starbucks is definitely better. If you join DD Perks, you'll get a free beverage. Credit cards accepted. read more

Jamie provided an excellent service! We enjoyed our donuts and drinks! Very pleasant atmosphere! Now we going eat here our donuts everyday! :) read more

Love this place! I come every other day and they're always friendly and quick.. would definitely recommend

Wow would you believe it?? It's my actual first time trying Dunkin' Donuts! One of my favorite YouTubers that I watch who always start his cheat meal days with donuts made me want to try some. He usually orders their strawberry sprinkle donut! So can you guess what I ordered?? You are correct! Your girl ordered their strawberry sprinkled donut! I'm actually quite shook only because this is probably my first strawberry topping donut and I'm surprised at how flavorful the strawberry frosting is! You can for sure taste it! The customer service was great and the donut was great :) I'm surprised I tried one here in Los Angeles, Ca then trying the ones we have closer at home, but what the heck you know.. it's right in front of me. Plus everyday is a cheat meal day on vacation! read more

Dunkin' Donuts - Strawberry sprinkled donut - Donuts Near Me - Glendale, California

Service was horrible I told the man at the counter I got MALL EMPLOYEE DISCOUNT THERE MULTIPLE TIMES AND INSTEAD OF ASKING HE HAD ATTITUDE. I'm the customer so if I'm asking you to check then ask your manager or double check. Whole situation was very weird. Won't go back there again. read more

20 stars for Juan! So quick at taking the order. High spirit and energy! Great customer service!! Thank you!!!

WOW! What a good team here! Took me a min to get everyone's name. I usually go to Burbank (service needs a lot of improvement, especially their attitude). Not only did the Glendale team make my drink lovely but they explained what was in there since what I wanted they didn't have, which is ok. They all had real smiles (not the fake "customer smile") on their faces and I enjoyed staying around and speaking to them for a min. So did another customer due to this great service and friendly faces. I found out the manager Arshel was helping me the whole time, and she was really wonderful. Also Humberto made my drink and got it on the dot! Thank u also Desire and Francisco for smiling and genuinely communicating with the customers. What a dream team! Thank u and keep up the great work. read more

My daughter worked here for 2 days and didn't get paid. Poorly managed location, unorganized, very hostile working environment. Emailed HR several times, no response. Emailed Dunkin Corporate and said they can't do anything about it because its a franchise. Avoid this place read more

This place was amazing! The French toast was the best ever. Never seen anything so thick and fluffy. All the breakfasts we ordered were plentiful and tasty. A little pricey for breakfast, but what isn't in LA! read more

I order one thing here every time: the coffee cake muffin. It's always delicious. The staff is nice. The price is good. Free parking behind the mall. Can't complain. read more

The worst donut I ever had. Dry, the chocolate was way to sweet - had better ones on gas stations. Will not go again.

bought 2 avocado toast and 2 extra avocado spread for me and my wife and the avocado spread is expired already. The spread used on the toast must me expired too. I contacted customer service and I was advised that I get refund or go back to the store and get a new set of food which I declined since I don't want to go back to this store again. They told me that they will send me gift card for my refund instead. read more

Dunkin' Donuts - expired avocado spread - Donuts Near Me - Glendale, California

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Quick, clean, followed COVID safety procedures, patient & friendly customer service- thank you AJ! It actually tasted like Dunkin Donuts from east coast great overall experience! read more

If you're in the Glendale Galleria and you love donuts, def. stop by Dunkin' Donuts! The munchkin donuts were bomb dot com! I didn't catch the ladies name that was helping my family and I but great customer service. She was nice, friendly and fast. After I got my donuts to take pictures, people thought I was giving away free samples lol read more

Dunkin' Donuts - Donuts Near Me - Glendale, California

Ordered a drink and it was 90% ice. I told them to scoop out the ice and I just got a cup of ice and maybe 2 ounces of drink. What a rip off. I took 3 small sips and my cup was full of ice. read more

Got a dozen donuts this morning from this location. All the donuts looked fresh and they have the cute valentines day heart shapes as well. Food aside, the reason for my 2 stars is purely for customer service. The shift leader working the register, named Hanie seemed to be having a bad day or something. Impatient and got annoyed with me when I mixed up a donut name. (The donuts didn't have any labels in the showcase so I went by description.) I don't work there, I dont know the products as well as you girl. I had a bad experience here with customer service before the covid lockdown, decided to give it a second chance today since I live close by but it seems like this location just loves hiring people with attitudes. I won't be coming back. read more

The new ASM does not have any hospitality or customer service abilities. Ive worked at the mall for two years and gone to dunkin every day, multiple times a day - he cant decide what time the ovens are on or off? Doesnt take initiative to ask the other workers who have been there, to ask them if he doesnt know the answer. Really sad, theres great workers - i hope his managerial style doesnt change the workers energy and vibes because they have done and continue to do a great job. I wish the ASM took a moment to appreciate the team he was given read more

The service was prompt and polite. Staff I've encountered were accommodating and patient.

Love this location. Nice friendly stay very helpful. The donuts tasted fantastic will be going here a lot. Thank you Dunkin Donuts for opening at the mall. read more

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I've never disliked a Dunkin' Donuts, especially being from back East, but I had such a bad experience at this particular Burbank location. The staff were dirty, lazy and rude. I didn't even want to eat my donuts after paying. Please train your staff on cleanliness and customer service. read more

Disgusting is the name of the game if you want to come here! I would never recommend anyone to come here. My muffin literally hard and burned couldn't even bite it, sausage egg and cheese croissant BURNED and yet again hard!, donut hard had NO filling just tasted like I literally took a bite of oil and had to spit it out, I don't usually go on here and write reviews because I've been in this industry and I know how it is but Duncan if your managers reading this hire new people your customer service was also horrible you had one person who knew what they were doing , it's just frustrating wasting money like that and I can't even drive back and get a refund again Dunkin please take some time to review the quality of your food before you serve it to people read more

Went to Glendale galleria with my family and saw Dunkin Donut. To make my long story short... don't go there. The workers have bad ears, attitudes and even anger issues. You are going to ruin your day before those sweets hype you up. Also, when you order two donuts, they'll come mixed inside the paper bag no matter if you've ordered the sprinkles with powdered.. they'll end up inside the bag mixed upside down! read more

I've been going to this DD for a number of years, and have consistently found their employees, and the quality of their products.