The Service: Jennifer was helping me at the counter. Super nice & helpful. I was having questions regarding how to use the app to pay & redeem the points. She was so patience helping me. Excellent service! The Coffee: As good as always! Love my steaming hot coffee. Love the holiday cups, so festive! Seating area both indoor & outdoor. The Parking: A few public parking lot nearby. Free. read more

Starbucks - Coffee & Tea Near Me - Glendale, California

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Ah yes, my NO WHIP Mocha Frappuccino -- a bold concept, I know. Apparently too bold for this café. Despite "NO WHIP" being clearly printed on the order label, I was served a drink proudly crowned with a generous mountain of whipped cream. I assume the label is more of a suggestion than an instruction? Or maybe it's decorative. Who's to say. This wasn't a complex, high-maintenance order. I didn't ask for oat milk foam infused with moonlight. I asked for the absence of whipped cream. Somehow, that proved impossible. At premium prices, I expect at least the thrilling luxury of getting what I ordered. Instead, I got a reminder that reading is optional and accuracy is negotiable. If you enjoy surprises, irony, and being ignored, this might be the place for you. If you actually want your drink made correctly, I'd recommend going literally anywhere else. read more

Starbucks - Coffee & Tea Near Me - Glendale, California

Location 4: In Montrose/Glendale, CA, corner of Honolulu and Ocean View. Limited street parking. There are some city-owned lots that you could use. Venue 4: Medium sized venue with Indoor and outdoor tables. Clean and free rest rooms (not locked as in some other Starbucks). Typical Starbucks setting. Service 4: Polite, efficient and to the point. Or you can skip standing in the order line and order on your Starbucks app! Food 4: Same menu and quality as other Starbucks. Cookies, pastries, salads and sandwiches. My favorites are the Egg Bites, the Breakfast Sandwiches and the Grilled Cheese Sandwich. Prices are reasonable and quality is consistent. Drinks 4: Nice assortment of hot and cold coffee and tea-based beverages. Seasonal specials. Prices are reasonable and quality is consistent. The last word 4: Great place to have a beverage and a snack if you are in the area. Would definitely visit again! read more

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This store is so poorly managed; they don't even clean up the cups left on the chairs outside, and they don't clean up spilled coffee on the floor. Customers are leaving angry because of the mess. The manager seems to be completely neglecting their duties. A customer complained to an employee about how dirty it was, but the employee only wiped the table and didn't even bother to look at the mess on the floor. They even glared at the complaining customer. Who would want to go to such a dirty Starbucks? read more

Exclusive Year of the Dragon merchandise... My friends and I were having lunch nearby. We were discussing what we were going to do next. I mentioned that I should stop at a Starbucks during this trip and look for maybe another Los Angeles tumbler. I have over 900 Starbucks Stars to spend. 400 Stars can be used towards $20 of merchandise... why not get a free tumbler? The trenta-sized tumblers are $19.95, so they are monetarily free! I just have to turn in 400 Stars! I had street parking already, so I crossed the street and walked a block. There it was on the corner of Honolulu Avenue (nice name for a street) and Ocean View Boulevard! I looked around calmly, not expecting to find anything when I looked up at the highest shelf, and to my total surprise, I saw the EXCLUSIVE 2024 Year of the Dragon merchandise! (I'm sure they're sold out in Hawaii...) Gosh! I could barely contain myself! I had to touch each item: the mug, the trenta tumbler, and the stainless steel tumbler! Woot woot! I casually strolled over to the cashier who deducted 400 Stars from my account, gave me a FREE paper bag for my FREE acquisition, and wished me a Happy New Year! Dreams can and do come true! read more

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There is a new barista and a front people are very nice . Like always . Starbucks is the best . This is a quiet and beautiful location. read more

Starbucks - Love this place - Coffee & Tea Near Me - Glendale, California

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I walked into the store with my daughter and politely asked for a small cup of water so she could take her medicine. The woman behind the counter just stared at us and said, "No, you have to buy something first." I explained again that my daughter just needed a little water for her medicine, but she ignored us and looked around. When I asked for her name, she walked away and brought over another employee who came with a rude attitude. She wouldn't even look at us, and they both made a big scene over a simple request for water for a child. Customers around us were visibly uncomfortable and shocked by how unprofessional and heartless they were. I'm honestly in disbelief that Starbucks allows employees to treat people this way. read more

Consistency is the biggest thing about Starbucks. You're getting the same drink at all places. So if you don't feel to adventurous and want nice service and predictable outcomes then this is your place. But I fell like exploring so I come here when I'm in a rush or traveling and need decent shot of caffeine. read more

Great location, they're usually quick with getting the drinks out so you can go on about your day. The staff is always friendly and it's one of the better locations in the city. read more

I am usually a frequent customer here but unfortunately Amanda was very rude and wouldn't let me get hot sauce with my sandwich which every other starbucks has never given a problem for wanting two. Very disappointed in the customer service here. read more

Stopped here not long ago for a business meeting with my boys again. Never been to this location, but we had our coffee and Cream Cheese with bagles, and they were delicious. Service is good here, and the most happy and funny baristas working here. WOnderful place. read more

Located on the Southeast corner of Oceanview and Honolulu, this Starbucks is above average. I'm at this location at least once a week. There is both indoor and covered outdoor seating and one bathroom. The parking on the street is metered. They have the typical rush hour times and the afternoon seems to have a lot of kids just out of school. read more

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Been going here longer than I can even remember. Staff is obviously different than 10 years ago but it's still my #1 Starbucks for consistency. Feels nice to see familiar faces every night or morning, whenever it is that I come in, but they are always so helpful and willing to put effort and love into your drink. They always have a shortage of cups and run out of the food items quick so beware. I feel like any bad experience I have there is always with a customer being a bit of a bother but never the staff. Expect a long line during rush. And say hi to Jen! She's such a kind soul and makes the best drinks. Outside there's sometimes spiders in the corners so watch where you sit. Bathroom is super clean. Orders are speedier than fast food. Definitely recommend to anybody in the area! It's safe and comfortable. Good for students. Location is great. Try the caramel frappe crunch read more

When I went there I asked for a small pink drink and I got it when I was almost finished the whole thing was filled with ice and i told them and they said we will give u another one and when I told them one of the employees rolled their eyes at me like I did something wrong read more

Starbucks - Coffee & Tea Near Me - Glendale, California

While coming to the Farmer's Market, I've always wanted to try this Starbucks location. I made it a special point to visit yesterday and try out the store, which from the outside seems pretty nice. The store itself has the same vibe as the average Starbucks, but seems smaller than the average; I'm not sure whether the tables and counter made it feel that way. The store was not really packed, but orders were just not happening. My unheated bagel took about 15 minutes to make, and they made a mistake by heating it. I thought I'd be out within 5 minutes. I'm glad I found parking that had half an hour on the meter, otherwise I'd be in trouble... read more

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Always my favorite way to start my day. Morning baristas always greet even when picking up my mobile order on busy days.

Food is good like normal, very consistent in every store I have been to. I can't have their whipped cream because of some ingredients that doe sit well with me. I mobile irdered and put "No whip" on my drink. They gave me whip anyway and I asked them to take it off because I can't have it. The gurl looked all confused but asked her coworke to take it off. He proceeded to use a spoon to scoop it off and there was still a bunch of residual whip left on. I was so furious at this point that I just left. Customer service could be so much better. read more

I've been to this Starbucks location a couple of times and I've had a good experience each time. The staff is friendly, the drinks are made quickly, and the lines are never too long (even if there is a line, it moves quickly enough). The interior isn't particularly large or special, although its generally clean and there are several tables and bar stools where you may enjoy your coffee. They do have a few outdoor seats as well, which are nice if it's sunny outside! Overall, this is a good Starbucks located right on Honolulu Avenue. This means you can get your coffee on the go and enjoy the many surrounding shops! read more

So usually I go to the foothill and willalee Starbucks just because it's closer to my house but they are only accepting mobile orders today. I don't want to load money on my digital card. I just want to use the remainder of my balance so I come here. The service is friendly and efficient. I'm glad things work out the way they do. Got a matcha latte with sugar free vanilla and I like it! read more

You know the saying: what a difference a day makes, yes? Well this Starbucks which is a couple of long blocks from its La Canada neighbor brings to mind: what a difference a few blocks makes. Though i have issues with the La Canada 'bux, they generally do a terrific job and have been doing so for all the years i have been 'buxing there. Well today i decided to check out this unit which is in Montrose village proper on the corner of Honolulu and Ocean. But: what a difference a few blocks makes! First of all, with 6 people working behind the counter attending to one chore or another and with no waiting customers i had to wait an inordinate amount of time before anyone acknowledged me with any greeting at all. Not good. I mean, how about I'll be right with you or some such greeting. I did get that eventually and my order was taken. and since there were no other customers in line i did receive my order very quickly. That's a positive. This wait puts a bad taste in my mouth and a general feeling of "Huh??" Looking around the physical plant i note that though this unit looks clean, it is in need of a remodel badly. The surfaces look scuffed as do the floors and the whole vibe of the interior gives off the whiff of the 1990's. I am going to assume because of the location of this unit being in the heart of the Montrose village that they are situated that they have a lot of business all day long. So with this comes the use and abuse of the floors, tables, chairs, etc. This place needs to be renovated. There is quite a few tables inside and several outside. Parking is tight when the Village is busy though there is a lot behind the building. The people working here today were friendly enough though the dude taking my order didn't quite "get" what a Foam topping of milk meant. The actual Cold Brew with foam and the accompanying Bagel i ordered were produced spot on. This doesn't seem to be the issue here. Rapid service and acknowledgment of customers presence is. This is Service rule number one. read more

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This Starbucks is relatively clean, albeit a little crowded usually. The customer service is nice and quick and their drinks are always top tier, in true Starbucks fashion! The interior of the store is a bit on the smaller side but they are very organized. There are a few tables around the store and their indoor seating is now open. They also have around 5 tables outside as well. I like the arrangement of this Starbucks a lot, it's super neat and nice. I've ordered a variety of drinks from this Starbucks, all of them have been super good!! I recommend trying their breakfast wraps, which are all AMAZING and their strawberry Frappuccino's are good as well, they taste super authentic and have a good strawberry taste! read more

Service at this location is terrible. Place was relatively empty and it took 30mins to get a traveller filled from an internet order

Great place, excellent coffee, good pastries,, and exceptional service by Liam and Christina... And worth mentioning that they will go out of their way trying to keep tables, chairs, and the place cleaned and sanitized. Thank you. You make a difference. read more

Starbucks - Coffee time.... - Coffee & Tea Near Me - Glendale, California

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I wanted to take my time to write my review since the partners that work in this location have great customer service skills, and are so knowledgeable when it comes to the drinks and their customers. Unfortunately, while I was enjoying my drinks this rude ass man decided to make a scene, the girls did a great job trying to de escalate the situation, however he was demeaning and obscene (if you are the gentleman reading this, I hope you had an awful morning and reflect on not being an asshole to people who are just trying to do their job). Anyways, I hope you guys keep on coming to this Starbucks because the workers are just lovely, the ambiance and food was great too :) read more

Starbucks - Coffee & Tea Near Me - Glendale, California

Absolutely horrible experience with Jennifer who is apparently the supervisor. My friends and I were waiting in line and there was a gentleman in front of us ordering. He then got out of line and we thought it was our turn since we did not see Jennifer on the other side. Apparently, she was in line first and when my friend and I walked to the front of the line she yelled at me and said "THERES A LINE!!! YOURE SUPPOSED TO GO AROUND!!!" And jumped in front of my friend and I to order. Also gave horrible attitude and a stank face. Not to mention there was no one else in line. First of all, what supervisor yells at customers?? Rude. Second of all, if you're the supervisor why are you even waiting in line? Just order the drink yourself. It was then our time to order and I asked the employee ringing us up what her deal was he replied, "she's having a long day" lol. I then asked for him for her name and what her position there was. I have never been yelled at by an employee before yet alone a supervisor. If you want to deal with a rude employee that seems like she hates her job stop by here to get yelled at. We came on a Sunday at around 3ish avoid that time. read more

I visit this location very often And I have to say this last visit was my favorite The cashier was so sweet and kind . Being in retail my self makes me look at other employees and see how they treat customers I have to say she was awesome Kind and professional at the same time STEPHANIE WAS GREAT . read more

I was at the farmers market with friends and we needed a place to rest for a little bit. This Starbucks was nearby and we went in. It's a smaller Starbucks compared to others in the area but it wasn't too bad. I ordered a strawberry refresher but they were out and recommended the berry hibiscus instead which I enjoyed. It wasn't the nicest looking store and it was warm inside but they got me my drink quickly and the staff was very friendly read more

Starbucks - Coffee & Tea Near Me - Glendale, California

I love this restaurant so much. Most especially the service given to my family by Daniel L. We asked his last name and hard to remember so I just added the last first initial. He's very helpful and very patient. All the waitresses are great as well. With great service is worth keeping. Thank you so much. read more

This location is the worst! I love Starbucks, I'm fact I buy Starbucks two, sometimes three times a day. I'm in nursing school. Even though this location is the closest to my home I avoid it because they take forever to get the drinks ready, sometimes u pay for a venti and you just get a grande on a venti cup. Today I stopped on our way to the beach...ordered two venti white moccas and egg white bites... they usually come on a little tray... not at this store. One more time disappointed me. Come on. This is a nice location! They need to bring up their game. read more

Starbucks - When you don't give a shit about your costumers... - Coffee & Tea Near Me - Glendale, California

Great coffee, great atmosphere, friendly service, courteous and professional employees.

The holiday happy hour does put a lot of pressure on the baristas. I don't think that most locations have the capacity to accommodate their customers. Starbucks, as a corporation, needs to make sure that when they run promotions, they are staffed appropriately. Staff that can restock, check restrooms, empty trash and recycling inside and outside, wipe tables, greet customers, refill condiments. Here is a light hearted, comical rendition of my trip. I could tell Christine was a little stressed today. My heart goes out to her.I ordered a fancy drink and one for my husband who is vegan so it had almond milk. I just get a regular fancy drink. Anyway, I have a 6 month old baby. It took a long time (I get it, everyone is there - it's the time and place to be). But now the baby is fussy. Guess what, no changing station in the bathroom. So I'm waiting...Waiting...waiting My thinking ahead was how am I going to carry two drinks with a stroller; can't put them in the cup holders on the stroller, that's a no no! So I ask for a tray. Christine says they ran out and give me a bag to carry my two, hot drinks in. I passed and dramatically push the stroller holding two grande lattes. (Insert eye roll ) when it comes to having to open the door. I seriously just wanted to abandon it all there like a full shopping cart at Walmart. I'm okay, you're ok, we're all ok. read more

Starbucks - I do not even know why 1/5 of it is missing. I haven't taken a sip - Coffee & Tea Near Me - Glendale, California

Up to 4 stars tonight. The shop was cleaner, the order taker friendlier, and the beverage execution superior to our last visit. We sat outside and chilled out sharing a large Frappuccino and a slice of banana bread. Nice ending to our impromptu date night. We've become quite fond of Honolulu Avenue / Montrose Shopping Plaza as an area to explore. This Starbucks is right in the middle of the zone. It's very charming in the evenings with the plentiful trees wrapped in miniature lights. All the better to sit out front and watch people and cars passing by while you are in relaxation mode. read more

Starbucks - Sharing a venti java chip Frappuccino. - Coffee & Tea Near Me - Glendale, California

Autumn Festiveness Is Here! SITREP This Starbucks has been fun to go to since it opened in my Uncle's hood a few years back. Now he, his girlfriend, my cousins, and myself have a fun place we can go and congregate for a nice "coffee" break on a midweek evening or on an lazy Sunday afternoon. THE SETUP I really like the layout here, and I would be lying that this Starbucks - when considering it in concern with the Coffee Bean (that I patronize too) on the opposite side of the street - make it a worthwhile trek, and twice as likely that I'll find a place to *post* for a couple of hours when I want to WiFi. TWO (2) coffee shops in vicinity of each other just raise the odds being able to find a seat: usually if one is too busy, I can sashay over to the other one. And I know neither one probably want to hear that, but it's the fact, jack - and better for we customers. AUTUMN, OCTOBER & HALLOWEEN! The beauty of my timing on this occasion is that Starbucks has just re-unveiled their Autumn seasonal drinks, and for me that meant triggering a purchase for their Pumpkin Spice Latte - Mmmmmm! So good! THE LOWDOWN A sweet spot on the main drag of Honolulu through the center of the Montrose community, and a welcome stop to enjoy some delicious seasonal coffee... read more

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Just wanted to rave about how good I felt leaving Starbucks today. Cashier was in a good mood, so was the rest of the staff, and particularly Esther who introduced herself and struck up a nice conversation. What a great way to start the day! Ty Food and drinks on point and fast too! read more

A new Starbucks just opened in Montrose today across the street from Coffee Bean & Tea Leaf. It's a brand new Starbucks in the space formerly occupied by Color Me Mine on the southeast corner of Ocean View Blvd. & Honolulu Ave.. There is plenty of seating inside and a few tables outside. They have free wi-fi. Just purchase a drink and no password is required. Parking is metered on the street or in the lot in back with no meters. The easiest entrance to parking is from Broadview Street, one block south of Honolulu. read more

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This Starbucks is freakin great... I'll keep this short- I like taking my kids out, and sometimes don't want to drive far so we stick to Montrose. We have an compulsive tendency to stop by Starbucks, whether we want to or not. I'll either grab my coffee (black like my... Shirt! lol) or a hibiscus drink, and my daughter will usually have an organic apple juice thing or 'princess water'. For those of you who don't know what princess water is, it's pink water... If you have a little girl, I'm sure they'll love it! (And it's free!). My girl loves it! To keep it short. This is a great Starbucks. Nice people, always consistent on drinks... Can't really ask for more. read more

Starbucks - Very berry hibiscus refresher, and so refreshing it was!! (Nice handwriting too lol) - Coffee & Tea Near Me - Glendale, California

The only bad thing about this location is the people who shop here. It blows my mind. This is the absolute BEST Starbucks ever. The kindest, friendliest people work here. They make the best drinks. I come in on the occasional weekday M-Th, but Fridays are my jam. If you live in Montrose, you know this Starbucks is very, very busy on Friday mornings. People get so pissed about their coffee, they treat the employees terribly, and it just always messes up my friday morning vibe. If you come here Friday morning to buy loads of coffee for the office, plan ahead, simple as that. I just wanted to say how much I appreciate you all at this Starbucks. Thank you for always being so friendly!! read more

This is the dirtiest Starbucks I've ever been in and I've been in a LOT. They're also right across from a Coffee Bean so you would think they would at least try to take a little pride in their store.... I get that things get busy but this trash can ha been full a while.... read more

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This is by far my favorite Starbucks in the area, I'm closer to a few others, but you can't beat the service. I'm impressed that baristas like Rebecca & Mason can remember both my face (with a mask on) & my order. & they're always so happy to see me & even other guests. It's that attention to detail & commitment to service & joy in service that makes this particular Starbucks worth returning to. I can only imagine how difficult it's been dealing with all of the surrounding issues of the pandemic & I fully appreciate their efforts. Thank you all so much & I'll clearly see you soon!! read more

Terrible service. Not coming here again. They have no structure. Took so long to make a drink.