Friendly service. My pumpkin spiced latte was delicious. A couple tables to enjoy your coffee here. Nice place to enjoy a cup of coffee before meeting our friends for lunch. read more

Starbucks - Coffee & Tea Near Me - Aiea, Hawaii

Located in the upper pearlridge mall, although super busy, they always get my order right. Love to order here while shopping and taking a break from one end of the mall to the other. Lots of parking since it is located in the mall, however, tables and chairs are located at the food court several steps away, or at the ends of the mall in front of TJ max or macy's. read more

Starbucks - Oreo mocha Frappuccino - Coffee & Tea Near Me - Aiea, Hawaii

Half-off drinks on Treat Yourself Tuesdays between noon and 6pm! I was passing by the "Uptown" Pearlridge Mall location of this Starbucks location when I saw the sign for "Horchata Milk Tea"... ooh! An exclusive flavor! Let's get it! By the time I walked to my car to get my personal cup and walked back, it was noon! Yay! Perfect! The venti drink came out to $2.69 because the Oat Milk (they ran out of soy milk) was an additional 80 cents. That's ok! I was happy with the cinnamon taste and refreshing beverage! This is a takeout only place. It was really busy. The young male cashier did his best. He kind of had a pause in service when he stared an Asian female customer who started yelling about waiting so long for her order. She probably was at the incorrect location. There are many in the area! read more

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Shopping fuel... Today was an all female team, and we were amazing! This sort of centralized location in the Pearlridge Mall is always been pretty busy whenever I pass by and today as I did have a bonus to fulfill, I decided to take advantage and refill her my shopping exploration. They had an expediter at the counter, so that the barista could focus on making their drinks which really helped the flow between the walk-ins and mobile order because there was a lot of drinks. Not only did the expediter helped out the flow it answers any questions guests may have without feeling likely had to wait for the busy staff to get their answers. Super busy corner, calming relax vibe any experience, less jittery and more energetic as your sip your drink. Thank you! read more

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Sassy service. I asked for DECAF iced Americano and the worker repeated the order but it was regular caffeine. She had the personality of a doorknob. Sorry, but we need to SMILE. Guy who replaced drink didn't apologize or say anything. He made it so sloppily in haste, it looked unappetizing and tasted awful. This all happened on 12/28/25, 1536 hrs. read more

6/17/24 Needed some caffeine after I picked up an online order from another store, so ordered off the Starbucks app my usual grande iced Hazelnut shaken expresso with oatmilk. This Starbucks is located uptown right by the food court & is usually very busy where you'll see a line to the register with people wanting to order & and the pick-up area gets crowded with people waiting for their orders. I got there about 11:45AM. Surprisingly, there were no lines at the register or pick-up area. I figured that even though it was a Monday, the mall would have a lot of foot traffic from kids since school is out for the summer. So it was refreshing to have my drink sitting on the counter waiting for me. I have been to this location several times over the years & have never had bad service. Sometimes the counter area is dirty from spilled drinks but today, the store looked presentable and clean. There were at least 3 baristas behind the counter. The baked goodies at the counter area looked yummy & they had a good assortment of drinking cups on display. My drink was prepared to perfection. The only thing I have a gripe about with Starbucks is their drinks are way over-priced & they put way too much ice in their drinks. Who wants to pay almost $7 for a drink that's 3/4 full of ice? And if you ask for lite ice, they shortchange you on the drink itself, Yes, to the yelpers that have complained about the cup being half full or not filled all the way when you request for less ice, I totally agree with you. This has happened to me on several occasions from different Starbucks locations. That is not good customer service. Overall, for this particular location for this day, I had a good experience. read more

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I love my mango dragon fruit refresher. One of my favorite drinks at Starbucks. I am more of a fruity drink kind of girl but I enjoy coffee too every now and then. This location is located inside the mall near the food court side. Definitely not busy on a week day. I like coming here. A venti mango dragon fruit refresher costs me around 5 dollars and some change. It was a nice treat for me as I don't spoil myself here but I walked around the mall thirsty. Employees were descent. The cashier was friendly. I would come back again but when it's not so busy. They can get busy on weekends and certain times. It wasn't quite busy in the morning on a week day. read more

Starbucks - Mango dragon fruit refresher half way gone. I was so thirsty. - Coffee & Tea Near Me - Aiea, Hawaii

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Today I am feeling determined to grab some drinks from Starbucks. And despite my GERD I fearlessly decide to grab some Frappuccino. Besides, walking around with a guy who is so picky on his wardrobe I got stressed already and my throat is dry and thirsty. Pistachio Frappuccino - first time and excited at the same time worried. It's love at first sip. Not my personal favorite but I can definitely grab this again if I am determine for some coffee. It was a fun tasty drink - can't go wrong with Frappuccino! Customer service is exceptional! Love those guys working at that time. They were so friendly and efficient. I rarely grab drink at Starbucks and I am so glad that I got the service that I deserve! They got my wrong order and they were very apologetic and I appreciate that they took accountable for what happen. I am in the mood for waiting so no biggies. Humans do mistakes and at that time they were bit busy so who am I not to understand? Mahalo for reading and happy juandering fellow yeeps! read more

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One and the same. So what's the different from this Starbucks to the one down the street (literally 500 yards) or any other one? Well nothing. I mean, when you check in 10 Starbucks' pop up automatically. They serve the same drinks and offer the same food items (if available due to the shipping fiasco). I know you have been reading all my Starbucks reviews so far. The only things that separates this one is there are no seats at all for this location since there is a food count. And no internet since you can use the mall's. Overall four stars. Great people and great coffee. Not quite five because they don't have anything that really stands out. Now excuse me, gotta grab my Venti extra hot, two pump white chocolate mocha, triple shot, no whip no form. M read more

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9-24-21 Two days in a row we purchased pumpkin frappaccino. Perfect seasonal beverage. It was blended just right not a heavy pumpkin taste more like a pumpkin chiffon cold yumminess. Once you see the Starbucks advertisements for their Pumpkin Smash emails you know that soon it will be followed by all those Christmas special beverages boldly announcing that the holidays are coming fast. It's officially autumn as of September 22nd this year. Take care and keep safe. read more

Starbucks - 9-21-21 venti pumpkin frap for groomer - Coffee & Tea Near Me - Aiea, Hawaii

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Not only did the cashier get my order wrong, but she could not understand 25% sugar. She kept asking me how many pumps of liquid sugar I wanted. I said, "whatever is 25% of what you normally put." So, she asked, "how about 4 pumps? Or was that 8 pumps?" I wasn't sure how much liquid sugar is one pump, so I opted for the lower choice she gave me. It turned out to be much sweeter than I had ever tasted in a Starbucks order! Imagine what 8 pumps would have tasted like! read more

I love this Starbucks lines get long but the crew always pulls through and get everyone in a timely matter crew members are always smiling and always so nice they always keep the place looking nice and fresh their drinks are so good I love love love their chai Frappuccino and that's my favorite ever they always put some much care into making the drinks even when it's rush hour read more

Ordered a venti matcha lavender with light ice. They gave this to me, I said it's not even filled to the top and their response was it's cuz you want light ice. Really?! Seriously!? Terrible! read more

Starbucks - Matcha lavender latte - Coffee & Tea Near Me - Aiea, Hawaii

Ordered ice tea... not only did they dilute the tea so much that it tasted like water... over half the cup was filled with ice.

Used up some stars before the prices for the baked goods doubled and the service was fast and accurate. They were busy but efficient, and my family and I enjoyed the pastries and tea. Great service with a smile! read more

Finally got the frozen strawberry açaí lemonade! I was excited to try this drink because I love the strawberry açaí lemonade. The frozen version is good too, but it melts too fast. The service is good for people like me who like to get in and get out. I ordered my drink through the mobile app, and my drink was ready by the time I got there. read more

Starbucks - Coffee & Tea Near Me - Aiea, Hawaii

I don't visit this Starbucks very often. Whenever I have to travel this way for work, monthly or so for meetings, I'd come super early to pick up coffee and a bite for breakfast. It's great that they are open earlier than the rest of the mall to accommodate the opening employees' needs for caffeine! Although my visits may be far and few in between, I've never had a time where I go to order something and its not available. That can be quite annoying when starting your day off! This spot doesn't have any seating, its basically a small store with no doors or windows. The one thing that's a bit awkward is waiting where everyone walks through the mall. Cannot help, but other than that, no complaints. read more

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My rating is not even close to one star! My friend ordered herself a cappuccino drink and She got a fruit fly flavor at the bottom of her drink! How disgusting and gross!! To top it all , She gave them a decent tip and this is what She got in return!! Note: They should take a look at the drink before covering it up with the lid. This is what happens when they rush !! For me, I wouldn't go there anymore and if you do, I strongly suggest that you open your lid up and make sure that a fly is not doing a backstroke in it! GROSS! read more

Starbucks - Coffee & Tea Near Me - Aiea, Hawaii

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This location does not offer refills anymore. They said it is a new change. I am very disappointed since I waited in the long line to be told they no longer have to refill drinks. read more

I don't usually buy their breakfast food only their baked goods. And majority of the time I settle for a refresher. Today (3/16/2025) I was hungry but didn't want to stop anywhere else and just settled for Starbucks breakfast (sausage, egg, bacon, wrap). Because why not? I knew it's not that great and honestly it's plain! But whatever work was busy so I wanted something quick and would keep me going for the rest of the day. After a few hours of eating the wrap. My stomach and back started hurting and as the day went on it was getting worst. To the point the pain was so unbearable. So I decided to cut work short and go home. I live 30 mins away so I wasn't sure if I would have made it. I felt like I wanted to pass out and just call a family member to come drive my car home. I thought maybe it's because I've been so busy with work lately that my body is just worn out. Anyways, I manage to make my way home. (Thank god it's Sunday! So no traffic!) as soon as I got into the shower I puked my soul out. About 3-4 times. And continued to puke throughout the rest of the day, I had puked probably over 15+ To the point I even puked out the pills I had taken earlier in the morning. My body wanted every thing OUT! I was coming down with a fever, my back still hurts, my stomach was still hurting. I wanted to cry. I later found out that I am going through food poison from the Starbucks food. I didn't eat anything else all day long so I know it came from Starbucks!. It's now 2:30am I just want to sleep! I'm exhausted and my body is going down with another fever which is making my body stressed so my nose is bleeding. If it doesn't get better I'll have to make a trip to the hospital! Great. Please please eat their breakfast goods with caution. I may of had a bad batch! And I'm praying everyone else that ate their food today didn't get food poisoning like I did. read more

DO NOT ORDER MOBILE ORDER before 10am. They show mobile order available even though the mall doors are all locked before 10 am so you can't get your drink. I ordered at 9:15 am and during my drive over there I got the "your drink is ready" notification. When I arrived all mall entrances are closed and locked. This Starbucks does not have its own entrance. I called multiple times no answer. I finally got in because someone exited the mall door and I got in. When I got to Starbucks and said something to them they said mobile order is for mall employees.... The app does not indicate this so the customer viewing the app thinks they can order their drink here!!! WHY would they offer mobile order if you can't get to their store for 45 minutes. Will be contacting a regional representative or corporate office. read more

Here is a bit of advice to the manager; If there is a super long line and people are waiting forever for their drinks, might want to tell your baristas to STFU with talikng story and joking and do their jobs............. Way to slow for teh amount of employees that were working that day........ read more

BUYER BEWARE! Especially if your Barista is ERIC and you mention you have chocolate curls on top of your dairy free drink. He will literally catch a tizzy and sling the sugar container toward your direction on the counter... while stating " you HAVE to mention that you don't want that on there... it literally comes on your drink" I have never had it made like that before...use be a new addition since it is now considered a "holiday drink" I stood in disbelief... for a hot second... shock written on my face and his coworker asked what was up. I relayed the issue.. she stated that she could have it remade... I just wanted a spoon to scrape it off because I didn't want Eric to make my drink again.. especially after the fit he threw. read more

Maybe I came at a bad time. I hardly ever come to pearlridge but I had a few hours to hang out and get a coffee on my way to town, so I stopped by pearlridge. It's like a different country here. Anyway. The line was probably 10 people deep but I was in no rush, my drink took about 15 minutes to make and there was a huge crowd of people standing in the mall walkway waiting for their drinks. They call my name and I weave my way through the crowd to pick up my drink. I take a sip.... it's not right. But, alas, I decide I'm ok with not having them remake it. There are no seats in this Starbucks. You'll have to head around the corner to the food court if you want to sit down. I'll be honest, beer lab across the walkway was looking pretty appealing, maybe I'll get one of their beverages after this improperly made iced tea! read more

I had someone pick up my order which I ask for no ice paid 6$ and I got not even a half cup of my drink which I have always ordered it with no ice read more

Starbucks - A Trenta strawberry refresher no ice which I have done it before and always had a full cup .. this is sad - Coffee & Tea Near Me - Aiea, Hawaii

They never have crapp!!! Like multiple things it's so frustrating Never coming here again Ridiculous.... worse Starbucks I've ever been to {it's a rare for me to leave bad reviews but that's how bad it was} read more

I have never been so disappointed in a Starbucks yet. I almost never ask for food/drinks to be re-made but this was ridiculous. 1st employee made my drink with at least half the cup being filled with milk and forgot the whip. Tried to drink it but there was no coffee taste at all. Had it re-made by another employee and it was 2/3 milk but they remembered the whip as it was written on the mobile order receipt. Just as bad, we just asked for more coffee but they did not deliver. I did not have the heart to ask them to redo the drink again. Teas from here in the past have been fine, coffee has always been a little off but today was the worst. Never getting coffee from here again. Tea only read more

Starbucks - Supposed to be a caramel macchiato - Coffee & Tea Near Me - Aiea, Hawaii

I come to this location in the morning when I'm working at the women's center since its the closest one. I was really sad when the Starbucks at the old Borders closed but happy that there is still one left at the mall. Located in uptown Pearlridge (Macy's side) near the food court, the line usually moves pretty fast or pretty much non existent when I go at 730am. There are a bunch of old folks who have some sort of breakfast club in the food court in the morning but they are mostly settled in by 730. Occasionally there will be one of them in line ordering 5 or 6 coffees but they order it brewed so it doesn't take long. I love their hot white mocha. I will also order it with caramel walls to make it extra sweet. The Baristas already know me and punch in my order as soon as they see my face. They are very pleasant and I always feel welcome here. I wish I could remember their names but I'm so petite I can't see their name tags over the counter but I do remember their faces and their constant smiles. They do look happy to work here. If I didn't have my dog Muppet, I wouldn't mind working here part time, but he wouldn't like me being away from home so much. Of course I have the gold card from being a frequent customer and occasionally get deals and coupons through my phone app. I average one free drink a month and try to use my special offers. One day I will buy one of their special Xmas gift cards. I wasn't ready to pay $250 for the last one, but someday... read more

A friend of mine bought me a venti iced shaken expresso, which was more like a grande. He brought it up, but was given the brush off. Take a look at the picture and judge for yourself. read more

Starbucks - Venti? - Coffee & Tea Near Me - Aiea, Hawaii

Staff is extremely friendly and helpful! I am always greeted with a smile and leave with a "have a nice day"! read more

I love this branch, i always stop by to grab my daily coffee here and my snacks......

Props to Sarah today she held it down and remade so many drinks while the rest of the team was trying to catch up and get orders right.

Staff here is friendly and fast! I can't stand when I go to a Starbucks's and I get turned off before my coffee by a rude starbuck employee! That is not the case here! read more

Starbucks - My daughter with her pink drink. - Coffee & Tea Near Me - Aiea, Hawaii

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Service was extremely slow and they short me on my order. I ordered a venti and it wasn't filled to the top. read more

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Quick and friendly service. I had a question about the special that was avaiable on my starbucks app, and they disn't have an issue with helping me figure it out. read more

Starbucks - Coffee & Tea Near Me - Aiea, Hawaii

I went to order 2 green tea frap...I waited a long time for it and I see that they only made 1 so I ask if there was a second one...I guess the cashier couldn't hear...but if you couldn't hear you should repeat the order...den the girl ask her manager or lead at the time and she said I had to pay again...so that means I had to wait AGAIN like come on man I was already irritated that I had to wait long time...so I just took my 1 green tea frap and left. So unprofessional how the guy handling the drinks just ignored and never said nothing like sorry...it's your guys fault for not taking the correct order. Not going to this location again. Customer Service is thumbs down. read more

I discovered a refreshing drink today from Starbucks. It's an iced green tea. I don't know if it's already sweetened but I tasted some light sweet with minty flavor. But I like it! This Starbucks is inside the mall so there's always a line. But the staff are efficient so line moves pretty quick. My latest discovery is paying through Starbucks app. Instead of carrying your gift cards you can load them up on your phone app. So cool! read more

The Good: * Service was good :) The people that work here seem nice and friendly The Bad: * The bathroom is unisex, and it's freaking disgusting. It smells like a man pissed all over the bathroom. Who knows... it could've been a woman that pissed all over the bathroom. The Weird: * This starbucks was the least "homey-like"... does that make sense? When the creater of Starbucks created... well, STARBUCKS. He wanted to create a home away from home for his target market. This Starbucks... did NOT feel like a "home away from home." Sorry, but my home doesn't have a bathroom that smells like piss all over the place! read more

The location that I am reviewing is the one near the Cookie Corner of Pearlridge. Uptown, I believe? After eating at California Pizza Kitchen, my friends and I wanted to get Starbucks before going home. It was about 30 minutes before closing and I did not know what type of service I was getting myself into. I was delivered rude and sarcastic customer service during my stay at this location. While ordering, I accidently said my drink order wrong and there were two guys and a girl working, the two males were straight out laughing and discriminating me at my mistake. They were rude, unfriendly, and had a type of hostile attitude towards me. Ive also did some research on Yelp and found out that this particular location has been lacking the customer service than other Starbucks'. I feel like that I wont be shopping at this location again due to this service. I feel like that this team should be retrained on how to embrace the Starbucks customer service and deliver exceptional service. I felt really modified. So, I filled out a feedback form on the Starbucks website. Overall: Customer Service needs to improve and Traffic level can get pretty busy. read more

Location by Cookie Corner. Ordered before store hours so there wasn't much people waiting or ordering. They don't have paninis, then again they don't have a toaster. Totally forgot as I ordered my bagel... UGH. Hard bagels for breakfast. If I could have I would have walked to the other location for another bagel. read more