Cancel

    Open app

    Search

    Baskin-Robbins

    3.4 (126 reviews)
    Closed 11:00 am - 10:00 pm

    Baskin-Robbins Photos

    Business Info

    You might also consider

    More like Baskin-Robbins

    Recommended Reviews - Baskin-Robbins

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    refrigerator
    Cody Z.

    CODY visited the Pearl Kai location CODY ordered scoop of World Class Chocolate CODY ice cream was tasty CODY counter person was friendly CODY dining area was clean CODY will return

    Oreo Coffee Cold Brew and Jamoca Almond Fudge
    Jessi Lynne B.

    Baskin-Robbins can be hit or miss but so far so good with this location. Only thing is it's usually a bit warm which is odd for an ice cream shop but I've noticed it's common for Baskin-Robbins period. Also, been here more than once and noticed their beverage cooler is not cold so the beverages stored are just slightly colder than room temperature. Service has been good enough for me so far. It's usually the same young girl working no matter what day/time we come and she's always by herself. Not sure if there's anyone else in the back but I've seen her service just us and a full shop all by herself and she may not be the most outgoing but she's courteous and does her job without being rude.

    HAIR SCOOPED INTO THE ICE CREAM
    Shantel B.

    The service here is always a hit or miss we go due to the convenience.. also sometimes you get bigger scoops which is a plus but I will now pass on going here. Nobody was in the front when we first went inside so we left and came back.. Upon already eating, I found a long thick hair scooped into the ice cream which matches the employees hair. I wanted to throw up but we ate on the way to our next stop & I didn't finish it for obvious reasons... very disappointed!

    Horrible writing
    Kahtina L.

    Disrespectful and slow service Girl working threw pen and paper literally on the cake so that I can write what I want on the cake. She didn't even show me the writing after she frosted it on. I can tell why because this writing looks like a kindergartener did it. She just put it straight in the box. You can tell she's new because she didn't even know how to close the fricken box.

    Mangonado!
    Kathy U.

    If you haven't downloaded the BnR app, you need to. Rewards are great. Decided to redeem a free medium frozen drink reward. I usually just get ice cream but it was a warm day so I marched in and asked what qualified as a frozen drink. Server was very nice and took the time to explain it was smoothies and the Mangonado. I had to ask what the ingredients of a Mangonado were and he patiently explained Mango, chamoy, and Tajin. Sold! So I ordered my free medium Mangonado (a $7.99 value!) and loved every sip. The drink was nice and thick, the mango, was sweet, the chamoy added a nice touch of tart ands salty, and the Tajin took the drink over the top with a tiny bit of heat and its other flavors. The Tajin was nicely swirled through the drink and it made a beautiful red contrast to the bright orange/peach color of the mango. I savored every sip, and there was a lot is spa because the medium is a very good sized drink! Also love their 31% off ice cream on the 31st of the month. They even tell you the best deal is a triple scoop on these days. If you are like me and can't eat three scoops all at once, just take the rest home and put it in your freezer for the next day. I also love how they decorate the ice cream cakes where you can watch - it's a work of art and fun to watch the creation coming to life before your eyes. Servers at this location are also always friendly and patient, even when there are long lines on the 31st. BnR ice cream may not be as fancy or rich or unique in flavors as some of the craft ice cream shops but makes up with the large variety of flavors, with a rotating flavor of the month, and a great rewards program, so it's a nice change of pace from craft ice cream shops from time to time.

    Reece's and praline
    Maritess C.

    I love taking my daughter for an ice cream treat. She loves her ice cream in a sugar cone but I prefer mine in a cup. Less calories lol As we entered, we were greeted by the nice guy behind the counter. I definitely liked that. I decided to get Reece's peanut butter ice cream with the pralines flavor in a cup. Pretty pricey for two scoops and two scoops on a waffle cone. It was worth the trip for ice cream. There's several tables inside the location. Parking spaces are located up front. Kind of limited.

    Picking up sweetie's birthday ice cream cake.
    Gail U.

    1-16-23 We were asked to pick up a pre-ordered and Pre-paid birthday cake. Easy favor since it was on our way from our home to theirs. The cake was a pretty pink color. To me the wording seemed a bit tiny and squished together and looked like one letter was misspelled. Luckily no one else noticed. The ice cream cake held up on the ride there and was packed nicely in a sturdy unpeekable box. There was enough for all the immediate family guests. My habit, I ate the inside first, the Oreo ice cream and white cake, good tasting. I left the pink frosting on the cake, sworn chocolate frosting lover. When I saw the price I was surprised how high the cost has increased since I myself ordered one many years ago. All in all, a clever and pretty way to serve dessert with the ice cream and cake in one. Sparkler candle was used and spectacular to watch.

    Scraping every last drop she can because it was gone too soon.
    Cris G.

    Okay, is it just me, or have the cups that hold the single scoop of ice cream gotten a lot smaller??? I literally have been coming to BR since I was a kid and now, I bring my own kids here. This last time we went in, all of us ordered a single scoop in a cup. The cup was a puny minuscule 4oz cup and the scoop was definitely NOT a generous one for paying about $5 for it. You would expect the scoop to be high and almost overflowing the sides of the small tiny cup for that price. That's my main beef here. I was done in 3 bites and left unsatisfied. I remember getting a single scoop before and it used to take me a while to sit and enjoy it and I felt satisfied afterwards. I paid over $15 for 3 single scoop cups and we were all done with this "toddler's portion" in about 3 minutes. I did, however, find the customer service pleasant. We were greeted and immediately offered samples. Friendly and efficient service. The ice cream we sampled was just meh. Flavors were not popping like I last remembered. I always go to the good ol' mint chocolate chip cause it never disappoints. The flavors I sampled (dragonfruit and mom's milk & cookies) just didn't do it for me. I think it's time to seek out more local businesses that sell ice cream and frequent here less (unless I need an ice cream cake) sadly. I just can't see spending that much for so little.

    Brad P.

    Can't go wrong with a place that has 31 flavors of ice cream. Stopped by this location in the Pearl Kai shopping center just to satisfy our sweet tooth cravings. Guess what, they are back to giving out samples. So my cousin, fiancé, and I were sampling their latest flavors. They had one new flavor, Ube and Coconut swirl as well as a flavor of the month. We were having a blast sampling flavors again. The staff working that day were super friendly. They were happy to assist us and were quick to help others as another group came in for ice cream as well. I ended up ordering a medium milkshake of the Ube and Coconut Swirl. The flavor was more so on the coconut side, but it worked really well as a milkshake. I should have gotten a small as the medium was too much for me and became too sweet to finish. The person who did make my drink was really generous with the ice cream scoops. Overall service was great!

    Hope Y.

    We had littles, we were early, and so we decided on ice cream to pass the time. With COVID restrictions, this location allows for 5 customers at a time. We ordered 3 cups and hubs got the chocolate dipped cone, and when we ordered sprinkles for the kids, they were in for a treat because we were given a whole cup full of sprinkles for the two of them! There's no seating, so we ate at the car in the parking lot. That decision was a good one, as when we left, there were sprinkles all over the ground. Better on the ground than in the car!

    Ice cream cakes!
    Kat K.

    BK honestly won't ever disappoint if you're craving ice cream. I feel like it's everyone's childhood memory lol! The two ladies working were cheerful even with a somewhat large crowd on a Friday night and moved everyone quickly! Our favorites are Strawberry Cheesecake, pralines & cream, and Mint Chocolate Chip. Yum!

    Cherries jubilee & mint chip underneath

    See all

    5 months ago

    Helpful 13
    Thanks 1
    Love this 10
    Oh no 2

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Cody Z.
    27
    339
    1587

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 2

    1 month ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    10 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Maritess C.
    1030
    2102
    11967

    2 years ago

    Helpful 12
    Thanks 2
    Love this 12
    Oh no 1

    3 years ago

    Helpful 15
    Thanks 0
    Love this 14
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    5 years ago

    Helpful 34
    Thanks 0
    Love this 27
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 5
    Thanks 0
    Love this 2
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 4
    Thanks 0
    Love this 6
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Tele A.
    85
    69
    145

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jay M.
    101
    51
    26

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 4
    Thanks 0
    Love this 4
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Cyndy K.
    361
    1283
    76816

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Rude employees. They don't even acknowledge your presence. They just ask what flavor you want. Makes customers feel unwanted. Do better!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    15 years ago

    Helpful 3
    Thanks 0
    Love this 4
    Oh no 0

    11 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 4

    Ask the Community - Baskin-Robbins

    You might also consider

    Verify this business for free

    People searched for Ice Cream & Frozen Yogurt 16,006 times last month within 10 miles of this business.

    Verify this business

    Elvin's Bakery - Mooncake (lotus paste / double salted egg yolk) - interior

    Elvin's Bakery

    4.4(314 reviews)
    5.9 miKalihi
    $$

    I love checking out bakeries, Elvin's is a good one while you're in the Dillingham area. Plenty of…read morestrip mall parking available. It's shop with a wide variety of cakes, pasties and goodies. This time I bought 3 different flavors of cakes. Tiramisu (flavorful), mango (not too sweet and light), and strawberry (light and everyone's favorite). There was just too many goodies to choose from that I will have to come back. Staff were super friendly.

    I've decided to update my review on Elvin's when I was caught in a bind and they came through…read more However, it wasn't all cherries. You see, last Christmas I gave you my heart and the very next day, you gave it away. This year, to save me from tears........no, no. This never happened to me but Wham's "Last Christmas" which was written by George Michael, is overly played during the holidays in Japan. On a serious note, last Christmas I was jonesing for a yule log. I saw posts on IG and when I attempted to order one at a bakery on S King St, I was advised it was too late. At a Japanese themed bakery I was offered the option of a Christmas cake but wasn't in a mood for strawberry shortcake. I was on a mission. I recall attending a Christmas dinner at my cousin's a few years back where someone brought Yule logs and found that they were from Elvin's Bakery (EB). I also did a search on EB's photo gallery and saw one posted so I gave them a call. Placing an order via telephone was literally a piece of cake. It was confirmed to a tee and was also advised their closing on Christmas Day so pick up would be on Christmas Eve. I made payment over the phone. All done. The Yule log was a hit at Christmas dinner where it was visually stunning and tasty. It was not overly sweet nor dry. Well executed and decorated beautifully. So why not 5-stars? Picking it up was a shocker when the Yule log was placed in a cake box that clearly was meant for a 1/2 sheet cake (?) size so you had to be extra careful when transporting and storing. There was no support nor fillers in the box for the quite empty box as the Yule log was not meant for the box provided. In closing, I'm grateful EB came through with an amazing dessert for our holiday dinner but was caught off guard with their boxing. I'll need to think twice about ordering a Yule log again from them and will definitely order earlier and seek the options on Oahu before deciding on where to go.

    Photos
    Elvin's Bakery - Mooncake

    Mooncake

    Elvin's Bakery - Mini moon cakes & piggy moon cakes

    Mini moon cakes & piggy moon cakes

    Elvin's Bakery

    See all

    Napoleon's Bakery Waipahu

    Napoleon's Bakery Waipahu

    4.4(5 reviews)
    5.1 mi
    $

    I love how Napoleon's Bakery has monthly specials!…read more From August 30 - October 3, 2021 their specials are strawberry gelatin cream pie ($14.35), orange chiffon tube cake ($7.75) and banana walnut coffee cake square ($2.40). Yesterday, I went on the Zippy's app and ordered the strawberry gelatin cream pie and 2 apple napples for my mom. It's super convenient to order through the app because I believe the pick up time is only 15 minutes from when the time you order. You can also choose what time you want to pick it up. Another tip I suggest is, if you don't want to order the whole pie and just want to have a slice. I think you can just buy it by the slice at either the restaurant side or at the counter. The strawberry pie is so wonderful! I think they used to have it on their permanent menu years ago, but maybe because it wasn't as popular, they took it out? That's what I'm assuming. I love jello and pie so this is the best of both worlds! The crust is a little buttery, and I think there is also a layer of chocolate, then it's filled with a custard cream, topped with a layer of strawberry jello and the edges has a whipped cream. OMG, so heavenly! I hope you'll try it and enjoy it as much as me.

    I am updating this review so I'm hoping my earlier one-star review shows up as a corrected- starred…read morerating of this Napolean's Bakery. The one-star review started out because I purchased two bakery items: a donut and a cake and both items had foreign material in it: a hair on the donut and a plastic/nylon or other strand of scrub brush or equipment in the cake. I would have just let the hair on the donut go, because in all my years of eating, there has been a hair, here or there. I have found pretty disgusting things worse than hairs in my food, so I was ready to let it go, but then my son found what appeared to be a plastic strand in his cake, so it was time to take action. I didn't want to be out $16 for donuts and a cake we didn't want to eat. I called the Napolean's Bakery location in the evening and spoke to a really nice manager who was really apologetic about the whole thing. He was very sorry and offered me complimentary items for the hassle of having to come back to the store to return the items, but I said there was no need, I just wanted my money back. I told him I'd be coming back the next day with the items, so they can see for themselves what I've found (I took photos but decided to let Napolean Bakery figure it out, so I've taken them down voluntarily). The next day I took the products back to the same store and had to deal with different manager who was not well-versed in customer service. I won't go into detail here but let's say it was not a pleasant experience at all and I left feeling perturbed. I got an email from two managers asking me about my experience so I let them know what transpired, from the time I found the things in my baked products to the service I got, and they were concerned and addressed some of the problems. I knew then Zippy's/Napolean Bakery takes their Yelp reviews and things like this seriously. I'm upping my review rating here from a one-star (eeks! I think not!) to a three-star (A-OK) solely based on the fact that Napolean's Bakery reached out to me and they really were concerned. I would have thought a company so huge that has cornered the local market couldn't be concerned with just one complaint, but they do take all matters seriously and that's all right in my book.

    Photos
    Napoleon's Bakery Waipahu
    Napoleon's Bakery Waipahu
    Napoleon's Bakery Waipahu

    See all

    Napoleon's Bakery Waipio

    Napoleon's Bakery Waipio

    4.0(7 reviews)
    4.8 mi
    $

    Holiday treats…read more.. Not that it's the only time I visit but they certainly do help make the holidays right with seasonal flavors so it's never a dull moment whenever you visit any of the bakeries. This Waipio location was an unexpected visit as I was just a block away at the Hawaii Okinawa Center as they were having their craft fair and since I was parked right across the street from ZIPPY'S I just had to take a peek before leaving the area. First of all what a lovely spot walking in I usually find that the Napoleon's area closed and you need to order at the take out counter though here it was going strong and with a lot of treats as their display case was filled with items including the one that mom loves is the Jello Squares which I rarely see these days so I had to get one and the Pumpkin Bread Pudding which was a bit sweet for me but was nice a moist with a hint of the yummy pumpkin, I did like it but was difficult to eat it all in one sitting...mom on the other hand loved her jello square and had to restrain herself from eating it all lol! The service here is so nice and friendly packed it all ready for travel which I appreciate and having all the yummies even at the later time of the day. Thank you!

    Im so lucky to be in such a convenient location to be close to a Zippys. I love the pastries and…read morebread pudding but my favorite is the chantilly cake. Customer care is on point at this location offering pickup and dine in conveniences. You always receive your order correct and fresh.

    Photos
    Napoleon's Bakery Waipio
    Napoleon's Bakery Waipio
    Napoleon's Bakery Waipio

    See all

    Napoleon's Bakery Waimalu

    Napoleon's Bakery Waimalu

    5.0(1 review)
    0.1 mi

    Love donuts....and Napoleons Bakery in Waimalu makes a variety of delicious flaky delights. I…read morepersonally can not get enough of their Coconut turnovers. They are so flaky you will find yourself picking up the flaks so you can get every bite yes they are that delicious.

    From the owner: Since November 1983, Napoleon's Bakery has been helping make Hawaii sweeter. Our philosophy is to…read moreoffer fresh, high quality Island favorites, made with only grade A ingredients and mostly from scratch. We continue adding new products to bring variety to our customers. All goods are made fresh at our Bakery production plant in Waipio, and deliveries are made every morning to each of our 24 retail locations, including one in Kahului and one in Hilo. Our signature Napples have remained an Island favorite for so many, and are a "must" to take home--whether near or far. Made with layers upon layers of puffed pastry and butter, this flaky dessert melts in your mouth and is simply irresistible. From the original Apple Napple, by demand we expanded to Coconut, Chocolate, Cherry and Blueberry Cream Cheese! Some like it traditional; some like it trendy--and we have a treat for all. Every month we feature special items that celebrate seasonal flavors like Strawberry, Blueberry, Lemon and Pumpkin. (And many wait the year for their favorite to return!) All-time regular favorites include our Dobash, Chantilly and Haupia Cakes, Custard pie, Donuts, Danishes, Ensemada and many more. There's something to please everyone's sweet taste at Napoleon's Bakery!

    Photos
    Napoleon's Bakery Waimalu
    Napoleon's Bakery Waimalu
    Napoleon's Bakery Waimalu

    See all

    Baskin-Robbins - icecream - Updated May 2026

    Loading...
    Loading...
    Loading...