It is not often that you get great customer service nowadays. My first interactions were with Ell…read moreand Josh. Ell was very helpful and have a thorough explanation of the rental process and she did it with a genuine smile that you could feel that she was happy to assist without any hesitation. I was able to get the units I needed in the time frame I was looking for. I have to say that it was the team work between Josh and Ell that made that happen. Josh assisted and was able to find the units that were becoming available. He and Ell made this process such a delight when I was expecting it to be somewhat stressful with the time frame I had. Not only was this experience a breath of fresh air, but it continued each time I was at the facility. The maintenance and care of the facility is just as nice. Each time I have made a trip to my unit I see all of the crew doing something around the facility and each time they make eye contact and greet you with a smile. Josh was painting on one occasion and stopped what he was doing to acknowledge me and say good morning. You do not get this kind of acknowledgment anywhere these days and when you do it's definitely recognized. Thank you Josh, Ell and the other extremely kind and helpful maintenance helper that all I can remember is he has been with them for 4 years . I didn't want to get his name wrong. Keep up the great work and keep smiling . We need more experiences like these.

This is Sam I stay there 2 days…read moreEverybody nice specially The manager, she very very, very nice Thank you so much.

Top notch facility, with a very professional staff and very clean facilities. I had the choice of…read moremuch closer storage facilities, but went with Telegraph for their reasonable price and professional appearance. I was not disappointed. When I signed up, the manager gave me a realistic recommendation and did not try to upsell. The automatic payment system was very efficient, and check out could not have been easier. Every time I went, the building was very clean, with perfect climate, and I always felt safe in there with my kids. Separately, they offer great prices on moving supplies and great recommendations on moving support.

Prices are competitive , and employees at the office and extremely welcoming. Easy access to units…read moreand clean. Look no further :)

I rented a unit in the Liberty Harvest Court, Sterling VA in March 2026 for $43 including…read moreinsurance. Today, June 2026 I received a letter telling me the rate will go up to $58. An increase of $15 in three months. I already heard from other customers they lure you in with a very good rate and within months they charge you $100 plus. Be careful falling for this business!

Deteriorated over the years from A to C. Constant issues with security - sometimes it's the main…read moregate, one of the sliding doors (2 at the front, one at the rear). High turnover of staff. It was nice when you knew the faces and names of people. Some carts don't work as they should - a wheel off, doesn't turn. To get you in, they start with low fees but you will need to pay for the year if you want to keep that fee. That's standard practice so that's a reminder cos once it goes up it's up. Any specials don't apply to existing customers oh well. I know that they auctioned a friend's storage units without contacting her at all, which is against the law - so keep in mind this could happen if you don't pay the fees. I'm still here though...it's my laziness.

Professional service from start to finish. Brittini patiently adjusted moving date and additional…read moremove requirements with follow-up confirmation calls prior to moving date. Movers Manuel and Evenido called prior to arrival to confirm arrival time. They worked efficiently during both the pack out and delivery, and were extremely helpful. I highly recommend Express Moving and Storage---they deliver great results with no hidden costs!

Moved an antique table locally... great service, blanket-wrapped and coordinated directly with the…read moreauction house. Would use again.

I've been storing my things at mini u storage in Alexandria for over a year. It's been a fantastic…read moreexperience. The service is great, Terrace is very friendly and helpful. The units are clean and easily accessible. I highly recommend this location. Thank you!

Mini U Storage in Landmark, VA located at 500 South Pickett Street in Alexandria, VA will handle…read moreAll your Storage Needs. The Staff is Friendly, Knowledgeable, and Professional. The Units as well as the Grounds are Always Clean, and Well Maintained. Truck and Van are also available for Rental. Come in today and inquire about our Spring Specials!!!!!!

A+++ I had an…read moreoutstanding experience with Samra at Extra Space Storage. I needed a storage unit at the last minute, and I arrived just before closing (she had everything ready for me...glad I called ahead!). Despite the timing, Samra never made me feel rushed. She greeted me with a genuine smile, remained incredibly patient, and took the time to make sure I found the right storage unit for my needs. Her professionalism, positive attitude, and exceptional customer service turned what could have been a stressful situation into a smooth and pleasant experience. It's rare to find someone who maintains such a high level of care and courtesy at the end of a long workday. Extra Space Storage is truly fortunate to have Samra on their team. She sets the gold standard for customer service, and I highly recommend this location because of her. Thank you, Samra, for going above and beyond!

Met with Sony, the site manager on hand, to discuss the increase in rent on two units. He was…read moreprofessional, friendly and after going over the agreement with upper management, he was able to satisfy me with a quick, reasonable rate so that I did not have to leave to find another competitive situation. Great asset to ExtraSpace Storage.

The location always felt safe and the customer service was always great with the office staff. I…read morewould advise NOT renting a unit from the top floor if at all possible. Unfortunately I experienced the elevator not working upon having to move out of my unit and had to use the stairs. Unfortunately customer care said they could not reimburse for the inconvenience. Just a lesson learned to not rent a unit that requires elevator access.

Same day service! I'm very impressed with the Alexandria location. Great modern and secure…read morefacility. Nice protected area with carts ready to go for easy loading and unloading. Jennifer was very helpful and even cut her lunch break off early to give a tour and help me get set up.

I have been renting a storage unit from this location for the past 16 years and Jannette and Wali…read moreare the best-of-the-best. They are both consummate professionals, with exceptional attention to detail, with a strong "can-do" attitude and exemplary service to their renters. The property is always clean, well-maintained, with laser sharp attention to detail that results in two top-flight managers who sincerely care about their jobs, and how it effects their personal reputation and also that of Public Storage, as well. Jannette and Wali take great pride in their work and as a long-time renter, I know that they always take my best interests to heart and have gone above and beyond the call of duty to help me out and answer any and all of my questions. If you're looking for a great place to store things in Alexandria, this Public Storage location, on General Washington Drive, is the one to rent from! See Jannette or Wali and you'll be a loyal renter, too!

DO NOT RENT HERE (ROACHES) The facility has roaches! I saw a…read morefew reviews, but I figured they had resolved the issue because it looked clean. WRONG. I'm a huge neat freak. I thoroughly cleaned and sprayed my unit before moving in. I opened my unit today and a dead roach fell from the ceiling! I let the woman at the front know and her response was, "none of our customers have complaints about roaches" but says the exterminator only comes once a month to check on the rat traps. He doesn't spray for roaches. The gate to the front is always open too. This place is dirty and ghetto. I'm moving my belongings out pronto and I suggest you avoid this place altogether.

I had an excellent experience with D1 for my international move. From start to finish, the team was…read moreprofessional, pleasant, efficient, and extremely helpful. Everything was handled smoothly and with great care, which made what could have been a stressful process so much easier. I truly appreciated their attention to detail, responsiveness, and professionalism throughout the entire move. I would highly recommend this company

Great service relocating me from VA to NC. Highly recommend. same driver with different crews but…read moreall very proffesional.

Service - fast, efficient, friendly, easy access online…read more Prices - reasonable, market rates, easy payment online Availability- very good with many facilities in the nearby area, clean and climate controlled Note - Smaller units had lower prices per sqft. Smaller units seemed easier for me to manage, especially if i needed to close out / change the storage commitment quickly. Climate control make year round access much cleaner and more tolerable.

I was a customer of CubeSmart for three years and it was the most disappointing experience I have…read morehad with a company in a long time. I strongly suggest that people looking for a self-storage unit avoid this company and consider all the other options. Here is a summary of my experience. * The initial monthly rate for a 10x15 storage unit (2nd floor and away from the elevator) was $298.92 (January 2022). The rate when I terminated my contract - November 15, 2025 - was $435.00. CubeSmart increases their rates on a yearly basis and the increases are significant and non-negotiable. * During the recent Federal government shutdown, I contacted CubeSmart to request a deferment of a payment and they refused to cooperate. I spoke with the manager of the location where my unit was located; as well as customer service (several times); and a District Manager by the name of Michael Jones. * Payment for my unit was due on November 8th. Despite my request for the company to defer the payment due until the Federal government shutdown was resolved, I received a notice on November 14, indicating that my payment was late; a late fee had been applied to my account; my entry code was disabled and my unit was locked until I made full the payment due, in full. I terminated my contract and emptied my storage unit on November 14th and moved my belongings to one of CubeSmart's competitors. CubeSmart lost me as customer who was in good standing because they were so unbelievably unfriendly and unwilling to negotiate deferment of one monthly payment.