This is Sam I stay there 2 days…read moreEverybody nice specially The manager, she very very, very nice Thank you so much.

This is the cleanest storage facility I have ever used. Whole facility is very clean and well…read moremaintained. Access is easy to inside units. Carts and elevators make loading your unit very convenient. Darren was very helpful. Highly recommend this storage facility!

Prices are competitive , and employees at the office and extremely welcoming. Easy access to units…read moreand clean. Look no further :)

Have stored at Telegraph Self Storage. Working with Chris recently, have nothing but praise for…read morehow this company handles their business. I returned to Telegraph Self Storage after Public Storage ripped me off by raising monthly rental and extra $150/mo after only 4 months! That would NEVER happen at Telegraph Self Storage.

Zero stars if possible........Do NOT use the place !!!…read more 1. Mice !!! 2. Not maintained. Constant issues with elevators, lighting, and doors not working. 3. Not secure. Although they give you a passcode for the door, anyone can easily just pull the door open (when, and if, they are even working !) 4. Rarely has anyone working in the office. 5. A unit near mine leaked something out into the main hallway. They sent email to people with units in that area to check their units. Over two weeks later and the leak / puddle remains in the main hallway. 6. A week after a heavy snowfall, the entry and parking lot are still blocked and covered in snow. No effort has been made to clean it or make a passage for customers. 7. Kept charging me monthly for insurance although I stopped by at least 3 times and provided them proof I was already covered by homeowner's insurance ( and each time I was told the info they needed was on the paperwork). When they finally "corrected" the issue......they were "unable" to give me my money back or give me a bill credit. (NOTE: I had to go to an office at a different facility since the office at this place is never open.) 8. Homeless people are frequently in the building. I personally witnessed one living in a storage unit a few doors down from mine. I was also told that by an employee who said that and said they now keep all bathrooms locked because of the problem they have with homeless. UPDATE: I guess they keep one bathroom nearest the office unlocked......but it's always been filthy when I've seen it. 9. Climate controlled !??.........not controlled at all. I went in the winter and inside it would be freezing cold and during the summer it would be blazing hot. 10. The periodic rate increases are astronomical !!!! (Yes.....I know it's a common issue in the self-storage world.). The people running this place are like the slum lords of the self-storage world !!

Only one person working during the day. Closed two days a week. Both elevator broken not fixedread more

Crista deserves a raise! She provided the best customer experience I've had in a long time, making…read morethe rental process easy and seamless. The unit is clean, safe, and in excellent condition. We explored several options across the DMV, but Crista is what ultimately sealed the deal. It's reassuring to know our unit is supported by someone so polite, hardworking, and accountable. We look forward to keeping our belongings here.

As much as I love getting f***ed in the rear, I prefer that not be done by businesses without…read moreconsent and written notice. Self storage plus nearly doubled my rent. I never received notice they were doing so. When I called I was told "because the rent increase already took effect we won't change it". Also the elevator doesn't work half the time, the ac has been out a lot, and the units aren't fully enclosed. It would be easy, if someone wanted to steal your stuff, to simply climb over the interior wall of a storage unit and gain access to your storage unit. I hope no one would do that because that's unethical and I don't like my stuff getting stolen, but it's a security flaw to be aware of before spending your hard earned money on, what is in my opinion, one of the lowest quality storage facilities I've ever encountered. However, if you're into my previously mentioned activity this is a great storage facility! Very discrete. Not many mice from what I can tell. Highly recommend if that's what you're into. Very strongly don't recommend if you don't want to be strong armed into paying more than the initially agreed amount because the company/owner is greedy (but hey, it's all about that share holder value, am I right?).

I have used Express Moving & Storage on about 5 separate "moves" over the past few years and they…read morehave NOT disappointed me at any point along the way! They are a well-run moving and storage company that has a "polished crew of movers" and an office staff that keeps on top of all the details of each and every move! They are Very Good at keeping the lines of communication open so there are never any mix-ups! I would like to give them the highest recommendation possible! Greg G.

From start to finish, it was communication, execution, and professionalism at its finest! We…read morehighly recommend Express Moving and Storage.

Met with Sony, the site manager on hand, to discuss the increase in rent on two units. He was…read moreprofessional, friendly and after going over the agreement with upper management, he was able to satisfy me with a quick, reasonable rate so that I did not have to leave to find another competitive situation. Great asset to ExtraSpace Storage.

Drea was amazingly informative and very polite! I will recommend family and friends!read more

Same day service! I'm very impressed with the Alexandria location. Great modern and secure…read morefacility. Nice protected area with carts ready to go for easy loading and unloading. Jennifer was very helpful and even cut her lunch break off early to give a tour and help me get set up.

great place but corporate started raising rent when new customer online pricing went down a third…read moreof what I am paying now. the manager oa fantastic and stopped the increase but it is 82 for my unit and 54 for new customers. thank goodness for Jennifer

DO NOT RENT HERE (ROACHES) The facility has roaches! I saw a…read morefew reviews, but I figured they had resolved the issue because it looked clean. WRONG. I'm a huge neat freak. I thoroughly cleaned and sprayed my unit before moving in. I opened my unit today and a dead roach fell from the ceiling! I let the woman at the front know and her response was, "none of our customers have complaints about roaches" but says the exterminator only comes once a month to check on the rat traps. He doesn't spray for roaches. The gate to the front is always open too. This place is dirty and ghetto. I'm moving my belongings out pronto and I suggest you avoid this place altogether.

The storage unit was fine. But they raised the rent for the space 235% in the three years I was…read morethere. I tried to simply move to another storage unit, but they would not give me the advertised price because these prices were only for new customers. So I became a former customer. They made the entire process difficult for me. I frequently live abroad and Public Storage has been my go-to place to store my stuff for two decades. Not sure what happened, but I will no longer do business with these folks.

Division 1 is the moving partner you need. And the best crew is the one led by Cesar: Mario, Juan,…read moreand Justin. They were as careful, efficient, and friendly as anyone could hope. And tireless: it's a hike from the freight elevator to our apartment! Kudos also to Gabe for an accurate and conscientious estimate. I heartily endorse Division 1.

Truly the very best in moving a household! Neat, clean, great customer service, excellent care of…read moreour furniture and our walls at each location! Very caring methods in making sure each location was 100% neat and clean!

I was a customer of CubeSmart for three years and it was the most disappointing experience I have…read morehad with a company in a long time. I strongly suggest that people looking for a self-storage unit avoid this company and consider all the other options. Here is a summary of my experience. * The initial monthly rate for a 10x15 storage unit (2nd floor and away from the elevator) was $298.92 (January 2022). The rate when I terminated my contract - November 15, 2025 - was $435.00. CubeSmart increases their rates on a yearly basis and the increases are significant and non-negotiable. * During the recent Federal government shutdown, I contacted CubeSmart to request a deferment of a payment and they refused to cooperate. I spoke with the manager of the location where my unit was located; as well as customer service (several times); and a District Manager by the name of Michael Jones. * Payment for my unit was due on November 8th. Despite my request for the company to defer the payment due until the Federal government shutdown was resolved, I received a notice on November 14, indicating that my payment was late; a late fee had been applied to my account; my entry code was disabled and my unit was locked until I made full the payment due, in full. I terminated my contract and emptied my storage unit on November 14th and moved my belongings to one of CubeSmart's competitors. CubeSmart lost me as customer who was in good standing because they were so unbelievably unfriendly and unwilling to negotiate deferment of one monthly payment.

Front desk was quick to get me set up with a storage unit. Friendly and helpful. In and out…read more Loading dock is decently convenient. It's very cold in the unit itself which is great knowing my belongings will not melt. Not much else to say. Hopefully will be a long term customer.