Had my Amazon order shipped here for security reasons. I had NO IDEA they were going to charge me…read more$25, per box, per day. My 4 boxes had been there for less than 24 hrs and they told me I had to pay $200. ($100 for yesterday and $100 for today) Highly unreasonable!

I have concerns about ethical practices in this store. Over Christmas, I witnessed employees…read moreoutright lie to other customers about the cheapest option to ship a package; multiple people balked at the quoted price, reiterated they wanted the cheapest option without regard to timing, and were still met with very high quotes. I was as well, and I received the same "nope, this is cheapest" response--but after I pushed, the employee finally relented that there was another option (less than half the cost!) but "delivery date isn't guaranteed." As I'd already confirmed, I didn't need a guaranteed delivery, so I took that cheapest option. Today I witnessed something similar. A customer was trying to ship a small box (perhaps 8x12x4-pretty standard Amazon-ish box) and was told the cheapest price was upwards of $240!! He confirmed that was the cheapest price, and asked to see the screen--at which point the employee conceded "well there's this option that isn't guaranteed but estimated for Thursday..." Same old song and dance. The customer declined to pay, stating when he checked online, the estimate was $14. The employee responded "yeah, that might only be when YOU print the label." WTF?? The customer left. At my turn, my label "wouldn't scan" and they suggested I print another one (printing starts at $3.50, per the sign at their desk); I declined. I plan to take my package to another store and see if it scans there (it's a pre-printed return label, not like a half-hazy home inkjet print), and $5 says they have no issues at another store It's such a shame because this location is so convenient, but I've seen enough sketchiness to go elsewhere from now on.

It had been a very long time since I last moved and the last company was all booked up on the date…read moreI was looking for assistance. So after receiving a few quotes from a handful of businesses, I went with Potomac Moving due to the speed of their response, clarity in communication, pricing and overall warmth and professionalism. In our first phone call to walk though my needs, they were very assuring and accommodating, which is a such a relief in the midst of stress and coordination that comes with planning for a move. They were also always very responsive in the few times that I reached out between the time I paid the deposit and the actual move. A night or two before, I sent at email regarding wardrobe boxes, since I was debating whether or not I should buy and have a few delivered to me. The owner responded quickly, assuring me that wardrobe boxes were tried, true and if I wanted to buy any directly from them that I could. That ended up being a great call, because they were able to properly enforce the boxes so that even the boxes filled with my heaviest coats remained in tact. On the day of the move, the movers were communicative regarding their arrival time. They were also very nice and hard working. I had a few large furniture items that needed to be disassembled and they ended up being quite beasts to tackle. But they worked diligently to break them down. Once it came time to move things to my new place, that was a breeze. One gesture that I thought was just so classy, was the owner called in the middle of the move to check-in on how things were going - I really appreciated that. Overall, would definitely recommend PMC - they're easy to work with, fair and transparent about pricing and you're sure to be met with professionalism!

Worked with Potomac for my recent move within Hyattsville MD. The support team was helpful in…read moreproviding an estimate and confirming date/arrival window for the moving team. Our movers - Eddie and Eduardo were on time, professional, and incredibly efficient. They had us packed us and moving into our new apartment within 4 hours. Price was within the range of the estimate and worth it for the time and service. Will definitely work with Potomac moving company again in the future. Highly recommend their services. Thanks again Eddie and Eduardo. Truly appreciate your help

The woman that answered the phone was extremely rude started talking disrespectfully to me when I…read moreask a question about prices for mailboxes. Then she started just saying she was with another customer and trying to talk to me at the same time and wouldn't I want her to not put me on hold and answer my questions while she's helping another customer. I have never in my business experience dealt with someone as rude and disrespectful. Do not go to this UPS go down the street not far into Washington DC. The service was much better! I have used UPS stores for my business for over 15 years and I have never in my life been treated with such disrespect. I'm going to turn them into the Better Business Bureau and I am going on social media about this company because this is independently owned obviously and the employees that they allow working there Are losing them money!

Super helpful. They did my finger printing for work and also helped with a package. I'll definitely…read morebe back to this location.

I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

All My Sons Moving - Virginia North…read more This moving company needs to be investigated for fraud or deceptive business practices. I booked my move a week in advance and paid a $100 deposit after being told it would guarantee my moving date and secure my spot. Then, only 3 days before my scheduled move, the manager -- I believe his name was David -- called to tell me they were fully booked for the entire week and that my move would either need to be rescheduled or canceled altogether. I made it very clear from the beginning that my apartment lease ends on the 31st and that I needed to move before then. Had this company been honest about the fact that paying a deposit did not actually guarantee service, I would have hired another moving company much earlier. Now I'm left scrambling at the last minute, despite having everything planned out. I also have to report to work in another state on the 1st, so this has created a major inconvenience and unnecessary stress. To make matters worse, speaking with them on the phone was a complete disaster. The communication was unprofessional, disorganized, and unacceptable. They agreed to refund the $100 deposit, but that does not make up for the inconvenience, stress, and potential consequences this situation may cause me. If I receive penalties from my landlord for a late move-out or face any employment-related consequences because of this company's failure to honor their commitment, I will absolutely be exploring all possible legal and consumer protection options.

Prices are competitive , and employees at the office and extremely welcoming. Easy access to units…read moreand clean. Look no further :)

Have stored at Telegraph Self Storage. Working with Chris recently, have nothing but praise for…read morehow this company handles their business. I returned to Telegraph Self Storage after Public Storage ripped me off by raising monthly rental and extra $150/mo after only 4 months! That would NEVER happen at Telegraph Self Storage.

DO JOT USE JV MOVERS. On the morning of my move, JV movers subcontracted a different moving…read morecompany. They came with a smaller size truck than needed. Their solution, was to take multiple trips. Instead of using lifting straps they decided to move each box one by one. I stopped them immediately and called the operations manager. His solution was to, his words "hire someone else." Instead of resolving the issue they left me on my moving day calling to find another company last minute. If you need quality movers contact Available Movers.

They are terrible. Broke some of my furniture. Wouldn't call me back after I left 3 messages…read more They tell you one price and when thay get to your house they raise. I had to pay over 500.00 more. I WOULD NOT RECOMMEND THIS COMPANY!

Professional service, kind individuals, efficient and timely service. Would recommend this business…read moreto anyone who appreciates their things being handled with quality and care!

Absolutely the worst service one could expect. It will take me two moves to move out of my…read moretwo-bedroom condo because they did not move the contents to the truck during the four hour reservation of the loading dock. I scheduled a second move with them, taking a 3-hour slot on the loading dock, and they just called to inform me they will be an hour late. I now have 2 hours for them to complete what they did not do the first time. Of course, they charged me full price both times. I highly recommend you look past this company and find a professional mover. I need to repeat, they are absolutely the worst! As an addendum - after arriving late, they decided to make a stop in between locations. On our 7-8 mile move they arrived 1 hour after us - we left at the SAME time. They indicated they got stuck in traffic - whereas somehow we did not.. They of course charged us for this hour.

This was my third move with Two Men and a Truck and yet again they did an excellent job. The crew…read morearrived on time, was efficient and very careful with our stuff. I highly recommend them!

Although I had used this company for junk removal several times, this was my first time using their…read moremoving service and I'm very glad that I made the decision to give them a try. Making the reservation was very easy, and the movers did an amazing job - they were prompt, professional, responsive and went out of their way to ensure that my items removed with care. I hope to never have to move again any time soon, but if I do this would be the company that I would call. I highly recommend this company!