This is Sam I stay there 2 days…read moreEverybody nice specially The manager, she very very, very nice Thank you so much.

This is the cleanest storage facility I have ever used. Whole facility is very clean and well…read moremaintained. Access is easy to inside units. Carts and elevators make loading your unit very convenient. Darren was very helpful. Highly recommend this storage facility!

Prices are competitive , and employees at the office and extremely welcoming. Easy access to units…read moreand clean. Look no further :)

Have stored at Telegraph Self Storage. Working with Chris recently, have nothing but praise for…read morehow this company handles their business. I returned to Telegraph Self Storage after Public Storage ripped me off by raising monthly rental and extra $150/mo after only 4 months! That would NEVER happen at Telegraph Self Storage.

Knowledge staff and great location. The guy working when we signed up was very helpful and thoroughread more

I went in to price out a storage unit and had a tour by one of the staff. The staff was friendly…read moreand discussed many options. The deals were too good to pass up!

Received a call from management, they corrected an error and super pleased. I was charged my…read moredeposit when they have a program that assists military families that are on the base storage waiting list and was refunded my deposit. I do appreciate the follow up and correcting the error. Thank you!

My husband and I requested a spot for our tractor to be stored at last minute literally within…read more24hrs of a notice and Amanda was amazing!! She quickly replied and got us squared away. We paid and was able to park our semi truck the next day. Very reasonable pricing especially with all the security features they offer. I'd park there again and recommend it to everyone! They have excellent customer service!

I would recommend avoiding Unit 4725--or any units nearby. I rented a 10x30 storage unit and, less…read morethan a month in, discovered that the roof was leaking. Unfortunately, this caused water damage to several of my boxes, and I had to spend hundreds of dollars on labor to move my belongings to a different unit. To their credit, management did refund my month of rent and offered me another unit within the facility. However, the experience was frustrating overall. Reporting the issue and getting it resolved was difficult, as it's hard to reach someone directly. The front desk manager is kind and professional, but the office is often unattended, so communication typically requires leaving a voicemail and waiting until the next day for a response. Because of the leak and the challenges with timely communication, I'm giving this rating.

Tommy was absolutely amazing! Provided answers to all my questions and made my storage day a…read moresmooth transition.

Met with Jessica. She was very informative regarding the rates and the units available…read more Mini Price Storage doesn't change their monthly rates every three months like the other companies - they also have a moving truck to use free of charge (ONE TIME ONLY use) clean easy to access and nice customer service. I would totally recommend this company for your storage needs

Everything is nice and good to rent with. But my problem lies on their communications. If you want…read moreto down grade your storage like mine, that has less items on it, they would say they will contact you when there's an opening, But they never did, I went inside and asked, they said they have one yesterday but a person looking for one came in to rent. So we gave it to that person. So basically what they say they would do is not very trust worthy. Promises are meant to be broken for them. Money is more important. Not your trust.

Our daughter moved home for a year to do her externship. Our initial experience with Extra Space…read moreStorage was a good one. It was easy to reserve a storage unit, the staff was helpful and it was a decent price. I have to admit that's where our good experience ended. At the end of the year the price went up 25% and this past weekend we moved our daughter out of the unit. We found a lot of mouse droppings and quite a bit of damage due to the mice. Things were chewed through and urine covered a lot of items so we ended up throwing a lot out. When we were moving the items into the moving van a mouse came out of a piece of furniture. We did not store anything food related so they weren't enticed by that. I am not quite sure what the solution is for a mouse issue in a large facility like that but something has to be done.

This facility (Burke VA.) is VERY CLEAN, People are VERY NICE, Everything is great - BUT - We got…read morethis unit less than 3 years ago, WE got the special. BUT Once that special deal was over, our monthly cost MORE THEN DOUBLED in LESS THAN 3 year to almost 300 per month. WHY! Went to the Public storage that was only a few miles away, Got the unit for a good 6 month deal and will save amost $200 per month to boot once the special is over. I would have love to give them, 4 or 5 stars, but after all this is a storage unit. No climate controlled, and for almost $300. Nope not when I can pay (with no special deal) less than $200 per month.

Tina was great! Professional and very helpful. She showed us available units and it ended up being…read morewhat we needed. Thank you

The management is absolutely wonderful. They help get their clients the best deal possible and are…read more100% transparent!

I have been a customer for many years. Joanna Cabanilla is the best manager I have come across at…read moreExtra Storage Space. Personable, supportive and really positive. Initially, I was apprehensive leaving my name and unit number because of the previous manager. However, as soon as I spoke with Joanna-- the new manager, my nerves calmed down. Joanna needs to be the person who trains other managers and assistant managers. I have had multiple units at Extra Storage and other companies. Hands down, Joanna is the best manager. Thank you for your support. I truly appreciate your professionalism and support.

Timothy, a well mannered young man, was fantastic: informative, helpful, and knowledgeable. He…read moreassisted me with my unit rental from start to finish. The property was very well kept and the A/C was blowing when we viewed available units. The covered carport for loading and unloading is a great feature, and I like the security of the facility. The only negative i experienced was heresay from another tenant who stated he was moving out of his unit because ever since the new manager started working there, he has checked on his unit to find 90 degree temperatures in and around his "climate controlled" storage unit. And he wasn't happy about that. Max temp is supposed to be 80 at this facility. Temps were good when I was there.

Terrible experience with an inept manager Ryan Campbell. Unable to process a poster order. First…read moreoff, unable to cancel poster order within 24 hours of placing the order. Unreasonable expectation that since it was already "made" that $60 had to be paid. Second off, was told in email that it would be delivered and available a certain day only to go into the store and it not be available or even ready for pick up. Piss poor customer service, will not be returning

First off very caring and professional staff. Absolutely good folks here, will help a rookie or…read moreveteran shipper. Customer service wise, it is hard to beat the UPS company. That tradition continues at this location, and if a new shipper, you can do it here. Parking is slightly interesting. Be defensive minded here. This strip mall location isn't a cinch. That grates on me slightly. Also I would acknowledge, they've raised costs significantly. Do shop around. Time is money, and I have been satisfied by efficiency and tracking. These are good features. I have been happy here, but hoping corporate considers some price changes perhaps?