This place is great! Very friendly staff! They are totally up front with their billing and policy. The place is clean and easily accessible. Definitely worth checking out. read more

Great experience with Ian and his team at Security Public Storage in Herndon! Upfront pricing, no hidden fees, and super quick to get the paperwork together. We looked at a few places in the Herndon/Reston area, and this was by far the best option. Don't hesitate! read more

Best storage facilities in the area. Great space, climate controlled, safe, great service both in person and on phone.

Great facility and Able the onsite manager is very helpful. The unit we rented was very clean and the door opens with ease. read more

Security Public Storage - Entrance area - Self Storage Near Me - Herndon, Virginia

STILL EXCEPTIONAL - We're a repeat customer - last rented in 2019. STILL EXCEPTIONAL. Easy access, CLEAN units, halls, grounds. From start to finish - a worry free experience. Excellent customer-oriented service, fast & easy rental online and/or in person (we've done both). Friendly, competent, professional staff and customer-oriented practices. read more

Ian and Chelsea are great. They are so friendly and helpful. They keep the facility spotless and care for it like it's their own. The temperature control keeps the humidity out and my possessions dry. Also, I've never seen a bug, ever. Thanks guys! read more

Life savers!!! I arrived 30 minutes before closing and they took care of me fast and easy. Renting a truck has never been this easy. Return was simple. Chelsea was great over the phone to answer all my questions and Ian expedited my reservation process in person. Both are good people and look forward to using their services again. read more

Excellent customer service, all of the employees I have ever talked to have been great. It's been such an easy process! I have used their facilities for over 2 years and if I wasn't moving, I would still use them. :) read more

We recently did a storage auction and won a bid at this location. Let me just say, their customer service was absolutely phenomenal! Best by far in the whole vicinity of Northern Virginia. Great customer service, friendly staff and very easy to pick up. Everything was ready for us when we got there making the transaction simple and efficient. They even stopped by to make sure we were doing OK. Will definitely purchase additional auctions from this location as it was very simple and easy to use. Thank you to the staff for doing your job with a great attitude and making our experience great! read more

Diane at SPS Herndon makes doing business here extremely easy and painless. This husband and wife team run a tight ship and have a remarkably friendly and welcoming style of customer service. I really can't commend Diane enough for how clear and thorough she was throughout the entire process for selecting and renting a storage unit with SPS. I got to personally see a few different size units before deciding on one (a smaller, less expensive unit) in good condition that would be sufficient for my needs. Then, I got talked through some pretty elaborate paperwork to lease the unit. But once the initial round of forms were done with, it was absolutely smooth sailing and entirely self-service from that point on! I appreciate the freedom to access my things whenever I need them, with the exception of between the hours of 2200 and 0600. Each customer is furnished with a unique passcode that permits entrance into the gated storage facilities just down the road in the industrial park where the office is located. And I'm a fan of having an indoor unit. Plus, SPS Herndon offers a wide array of packing supplies, including protective foam inserts for plates/glasses, cardboard boxes, and bubble wrap. It's easily a one-stop shop for moving necessities, and they'll help you out with figuring out what you'll need, to boot. As far as I'm concerned, this is a class act. NB: Check to see what specials they have running at any given point in time. There seems to always be some kind of deal going, and for customers in good standing, there are opportunities to continue to take advantage of them. Win! read more

Signed up yesterday because my mother has a unit here. I'm a visual learner. So I wanted to see said storage unit before I rented it. She was very helpful by showing me different options. I got signed up and it went smoothly. My ADHD self legitimately left my purse there on the floor.. but somehow I remembered my wallet. But they held onto it until I was able to get off work & pick it up!! Great consumer service. read more

These folks could not be nicer! I'm thinking, there must be some kind of catch...and the catch is that you need to believe there are still nice people in the world who care about customer service and delivering a quality product. Thank you Karen! They are also very upfront with their contract terms and conditions. Facility is clean. read more

Security Public Storage - Nice folks! - Self Storage Near Me - Herndon, Virginia

I highly recommend this Herndon location. All of the staff go above and beyond to help you with any need that arises. Great location, loading dock is an extra bonus. read more

Security Public Storage offered us a convenient and safe space to store our belongings when we needed it most. After experiencing a terrible water leak in our new condo, we were forced to live in a hotel for several months while our home was restored. Security Public Storage provided us with a sizable 10x15 unit that was affordable and easy to access as we moved multiple times to our extended stay hotel and eventually into our remodeled condo. On our first move day to the hotel, we decided to rent Security's moving truck, as it was available for a lesser fee than an equal sized truck from U-haul. Unfortunately, we arrived to discover that this truck would not start. As solution to this problem management at the Herndon location organized for us to rent a larger truck at the originally quoted rate from the Ashburn location. While it was certainly an inconvenience to discover the issues with their truck, it was a relief to know that they cared enough to ensure we could continue to move as planned despite the set back. read more

The folks who run this place are incredibly kind and accommodating. They are welcoming, friendly, helpful and endlessly upbeat. I really appreciate the outstanding service I received, and the care with which I received it. Trina and Philip and just great people, and I am so thankful that I chose to patronize their business. If I need storage down the road, they will definitely be my first call. You should absolutely choose them for safe, clean units and out-of-this-world hospitality. Thanks so much, you two! read more

Amazing staff, everyone I've spoken with here has been welcoming and knowledgable. Facility is high security and very clean, and they have a moving truck for a fraction of what U-Haul charges. read more

Security Public Storage - Security Public Storage rental truck - Self Storage Near Me - Herndon, Virginia

I am very impressed with the kindness and customer service so far. Trina & Walt are truly wonderful people, and my monthly rate is very reasonable. I'm so glad I chose this business and location for my storage needs. read more

I can't rave enough about Security Public Storage and their amazing staff. Walt and Trina always warmly welcomed me. These facilities are so clean and so well-kept. I highly recommend Security Public Storage read more

Security Public Storage - Self Storage Near Me - Herndon, Virginia

Trina and Walt go above and beyond for their customers. From the very beginning of the process, they have been nothing but helpful, accommodating, responsive, and just straight-up nice! I would 100% recommend them. OH I also used their truck (that has a back-up camera) to move my stuff in for $10!! read more

Security Public Storage in Herndon always has a great team that provides the best service. A good combination of service and technology makes this the best place to rent storage space in Herndon. Clean, organized and well run storage facility. read more

We had a cross country move and two cars needing shipping. No problem finding car carriers, but problems finding storage - since the cars would arrive before us. Abel was professional, respectful, and helpful, over and above anything I would have expected. Every challenge that arose, he worked with us to find a successful solution. He made this the easiest part of the move. Facility clean and secure, very helpful staff, what more could you ask for. Very highly recommend. read more

Miss Trina and Mr. Walt are amazing. Very clean facility and prices and very reasonable. Wonderful customer service!! Highly recommend anyone to come here! It's worth it! read more

The staff (a husband and wife team) at the location in Herndon are a surprising change from the other storage warehouses I've dealt with in the past. Dealing with them is entirely no-pressure, no-hidden-fees, and very generous on the cancellation notification. No contracts required, and they are quick and eager to spell out every detail of their offering. To top it off, they both seem to really enjoy their job and to take pride in running an honest, clean, and secure facility. Their lot seems very well maintained (perfectly clean - Diane even stopped and picked up some trash while showing us the facility) and secure. Each unit is alarmed and tied to your own individual access code, so that the computer tracks to see if the person who should be opening a storage unit actually is. If you're in the market, I strongly encourage you to go talk to the people at this location. read more

Trina and Philip are awesome. Used their truck to move my items which made my life so much easier. Would highly recommend Security Public Storage in Herndon. read more

I have been with Security public storage for almost 10yrs. I have seen many managers come and go, however Emely and Jorge have been awesome. They are very friendly and personable and do what it takes for great customer service and the. Comfort knowing that your items are safe and secure. I look forward to having them here for many years... read more

Security Public Storage - Jorge taking care of customers... - Self Storage Near Me - Herndon, Virginia

I rented a U-haul on 3/28/22 to help my friends with a move. The online check-in / check-out wasn't working, and it was right at close. The man that helped me was super friendly, he said he'd take care of it when they opened tomorrow and wouldn't charge me extra since the online stuff wasn't working. I know he wanted to go home so I appreciate that he took an extra 2 minutes to help me out. I don't remember his name but he was the only one at the front desk when I was there. I'd definitely trust them again for truck rentals. read more

Could not recommend a Storage business better than Security Public Storage of Herndon, VA. Steve and Karen are the friendliest people you can meet in a business! We went to the other usual suspects (the one with 2/3rds their name) and they could not care less! We moved from Louisville, KY and needed their help in helping the moving truck move our stuff directly into the storage unit. Steve came by on a weekend, removed the side gates for easier access! Always clean and accessible, in a central location, we could not have found a better place to store our valuables! read more

Security Public Storage was recommended to us by a friend, and we were not disappointed. When we called for a quote we got great service from the Manager. She has explained their policies and prices on their units, when we made an appointment to view the facilities, she gave as a tour and her advice on which unit we should go with? She also offers deals for new sign ups, depending on the season and availability. The doors to the building are padlocked, and you get your own code once you sign up. Have security cameras in hallways, units are clean and well maintained. Renters can choose between climate control and non-climate control units, and several sizes for each unit. Great service, friendly staff! Thank you! read more

I've been a customer for 12 years now. Now problems. I've downsized my unit twice now because stuff I was saving I realized I was never going to use again. The staff has changed several times since I've been a customer. But they have always been professional, helpful, knowledgeable, and friendly. Highly recommend them. read more

I recommend this storage facility. We have been a customer over the past 2 years. Walt always makes everything about this location so easy. He is always very professional, welcoming and caring. I am very happy about the services and the facility is always so well kept up. read more

Very easy process of renting a unit. Trina worked her magic to get me a very reasonable rate and was friendly, professional, and warm throughout the whole interaction. This is our second time using this location for storage needs (last time being temporary storage during a move). The facility is very clean and well-maintained. Will definitely continue to use this business for future needs. read more

I have had a unit here for about a year. I have never had any issues, from the initial choice of units to the closing everything and everyone has been professional and pleasant. Even my moving company commented on how nice and clean this facility is. I had not been in my unit in about 8 months and there was no dust! I had called the week before to let them know ow I was closing the unit. The day of, my movers got everything out and then I completed the sign out paperwork. The husband wife team at the front desk were so amazing to work with. They were so nice and kind. If I have storage needs in the future, I will definitely use them. I would recommend this facility in a heartbeat. read more

I have had my storage unit for a couple of years and management here as worked with me through deployments, military transition, layoffs, and any moving or storage assistance I've needed. The folks here are top notch! I fully recommend SPS Herndon to anyone and everyone that requires storage! read more

If you're looking for a fantastic storage solution with excellent customer service, head to Security Public Storage in Herndon. They have the nicest facilities and best prices of any storage facility in the area. Access to the units is ample and secure. Jim and Cindy are extremely friendly and are always available to answer any questions. I can't recommend this place enough! read more

We are glad we trusted the reviews, because the owners are very nice, attentive, and helpful. I've used a couple different storage services in the Sterling/Herndon/Ashburn and this is now the only one I will use again. read more

Top-notch service! Security public storage is the example and the definition of high customer service. My wife and I have rented many storage units over the past 15 years and we have never experienced the professionalism and respect as we received from Joshua (Bethesda Md location), Cindy and Will. They are amazing! If you need to store your items, use Security Public Storage. read more

Great experience dealing with these folks. My husband had to get a storage unit last minute, in the middle of a huge electrical un-install job he was doing. We will certainly keep these guys in mind in the future. Great facility, local, secure. Great experience! read more

The facility is always clean and the staff is so friendly. Mrs. Trina and Mr. Walter make you feel like family which in turn makes you feel like your stuff is staying safe! Thanks for all you do! I highly recommend this place! read more

Property Managers are awesome. Best customer services at a storage facility. The facility and lot is clean and well kept. Some of the storage spaces are shaped oddly, but otherwise a good place. read more

Love these guys! Friendly and professional service, clean facilities and very helpful staff. I highly recommend to anyone looking for storage space! read more