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Dulles Logistics and Rentals

4.0 (20 reviews)
Closed 7:00 am - 5:00 pm

Services - Dulles Logistics and Rentals

In-state moving

Truck rental

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7 years ago

Excellent moving company very efficient and professional. Nice Harding working guys and girl. Would highly recommend

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Review Highlights - Dulles Logistics and Rentals

Max felt that I shouldn't be charged the normal rate and so he gave me a drastically reduced rate for the move.

Mentioned in 10 reviews

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Penske Truck Rental

Penske Truck Rental

(2 reviews)

Not a good experience. I'll start by saying the customer service I received initially had me…read moreencouraged. Their website was down and my online reservation did not show up in their system, so on the day I was supposed to pick up my rental truck, even though they did not have one in that size available, the gentleman I spoke to on the phone was very helpful in quickly finding a location that had one available for me. From there it was all downhill. I had to pick up from Home Depot in South Riding. No problem. Or so I thought. I get there and they are unable to complete my transaction and give me the keys because according to the lady there the reservation was not completed by Penske, and they're just a 3rd party vendor so they can't handle that part. Ok, that's fine. So I wait about 5-7 mins while they get it sorted out. Eventually she hangs up the phone and lets me know we're good to go. That's when she hands me contract + bill for $328!!! Now I'm confused. How is a $49 truck rental costing me $328 before I've even seen or driven the truck?? I was told that there is a deposit of $150, to which I replied, "that still doesn't add up"... I'm addition to that, I was charged another $97 for mileage at the astronomical rate of $1.29 per mile, which is dwarfs uhaul's rate of $0.99 per mile for local moves. Mind you, I was charged for 75 miles before even touching the keys. Keep in mind, that none of this info was on their website or communicated to me by the customer service rep I dealt with. Ultimately I got moved and did what I needed to do, but there's nothing I can say about it my experience to justify how much more expensive it is in comparison to uhaul. There are no ramps on the trucks, renting a dolly is an additional $50, the $150 deposit, etc..... with as expensive as everything in the country is right now, save your money and just go uhaul!

I was going to rent from U-Haul but after reading the horror stories of trucks not being available…read moreat the time of reservation and awful customer service, I went with Penske. I was renting the truck for my son who was moving to another state and would be picking up the truck when I would be out of town - I needed it all to happen without any issues. I went to this location to pre-pay (since I wouldn't be picking up the truck, that was required) and De'Quan Whiting was the associate who processed everything g and assured me all would be ready for my son. Son picked up the truck at a Home Depot and needed up with a 16 ft truck rather than the 12 ft I reserved but there was no price increase. Pickup was fine. The truck worked perfectly during the trip with no issues and drop off in the new state was fine. I will definitely use Penske again. They were more expensive than U-Haul but worth the peace of mind knowing that the truck would actually be there at the reserved time and their customer service team was actually responsive.

U-Haul Moving & Storage of Herndon

U-Haul Moving & Storage of Herndon

(16 reviews)

I'd probably go to a different location, but not this one…read more Parking is open and has been available each visit I've taken. There are huge potholes in the parking lot which is a big hazard, I almost walked into one and definitely drove into one. I placed an order, came in to pick it up, and it wasn't ready. I had to explain myself to the cashier to the cashier 3 times and even when I showed my contract number they were still confused on why I came in. The cost of tools were reasonable, I've rented a van, but I still need to gauge the cost of how much, and if it's worth it so I will return with an updated review at some point. I will say, unless you're moving massive objects you may save on cost by renting a spacious car instead. Your mileage and distance is accounted for in price so you can easily run your bill upwards. If it wasn't for the availability of tools & Products, I would this location is definitely not worth it.

Billy, the manager at this location, is AWESOME! He went above and beyond to ensure that I had an…read moreamazing rental experience. For example, he worked super hard to locate the dollies that I had rented. He also made sure that the 26' truck was upfront for my pick up the next morning and gave me the names of his employees (Francisca and Angie) who would be there when I picked up the truck. This type of service is rare. This was the first time I'd driven the 26' truck, and I was a little nervous, so I went the day before even though I had mobile pickup. This turned out to be the BEST decision I made because I got to meet Billy. We ended up chatting for a long time, and I left with a smile.It was smooth sailing in that 26 footer for 732 miles! Many thanks, Billy!

Prince Movers

Prince Movers

(533 reviews)

Wow. Amazing. These are the BEST movers that I've ever used. Jose, Manuel, Alessandro(?) and crew…read morewere extremely FAST and EFFICIENT!! They didn't waste any time and communicated every step of the way. Frankly, they made the IMPOSSIBLE very possible. I am amazed at how efficient they are. Moving is a very stressful endeavor a month out just getting things ready and they made it seamless. Quick, efficient and under budget... yes, under my budget. I won't name names of other movers I've used and paid 30% more for less results. I have a 15 monitor work station that I am very hesitant about anyone touching let alone moving, but these guys handled it like a breeze, especially during a rainy day on top of everything else. I don't usually write reviews, but when a company EXCEEDS my expectations, it's a duty to let others KNOW. I would want the same as well, especially with so many moving companies out there and nightmare stories. These guys are LEGIT and DESERVE their reputation as a TOP PLAYER in the moving business. Sorry for the duplicate review, found my actual account lol.

We were moving within DC and I got quotes from Prince Movers, Mic's Moving, Bookstore Movers, and…read moreAll My Sons Moving. Prince Movers had the initial best rate and their hourly rate was great - far less than the other companies. Plus, they were able to move us on a Saturday. Our team was Carlos, Omar, Marvin, and Rafael. They showed up exactly on time, were polite, worked well together, and kept us fully informed of everything they were doing. One thing that was great is how they took time to prepare the home for the moving process, protecting floors, stairs, and other surfaces to make sure zero damage was done. Their wrapping of items was great - you can definitely tell that they care about protecting your items. Moving is always a pain, but Prince Movers and the team were awesome from the first quote to the final hand shakes with the team. I would recommend them to anybody and I will definitely use them again.

Dulles Logistics and Rentals - movers - Updated May 2026

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