My next door neighbor had Carpetland install hardwood floors throughout their house. Based upon…read moretheir recommendation, I hired Carpetland to replace the carpet in my upstairs hallway and the stairs to the first floor and basement after my wife slipped and fell down the stairs on some old carpet. We replaced the carpet with the same hardwood that we have on the first floor. The job went fairly well. There was a language barrier, as the crew that was sent either did not speak English, or did not speak it well. There were a few hiccups, but they were resolved without too many issues. Fast forward about 7 months. I decided to surprise my wife while she was out of town and had the first floor refinished. I specifically asked if the job could be done within my timeframe while my wife was out of town. While I was told that there would be no problem, I was not told that the tradeoff would be only one coat of polyurethane instead of two. That second coat makes a huge difference! Again, a crew shows up and language is an issue. I tried communicating as best I could, but they did not seem to understand. Dust control was a major issue. I am still finding areas of my house other than where the work was done covered with dust. The floor was gouged just inside the front door. Whoever was using the sander must have been doing on the job training. You can see where he changed directions with the sander and I still see swirl marks on the floor. The foyer was not sanded evenly, but the crew leader swears he could not see it. After registering my complaints, John-the sales rep-was very apologetic and offered to send the crew leader out to make things right. Roberto came back two days later and tried to gaslight my wife and I. He insisted that there were two coats of polyurethane on the floor...even though he wasn't not even present when it was applied. He did (mostly) fix where the floor was gouged. The non-English speaking crew returned the next day to apply a second coat of polyurethane. It is interesting that she spoke English well enough to ask for payment before she left. Once the floor dried, I noticed spots that were missed. I reached out to John again and he assured me that he would have Roberto come to address any concerns and he would return with him. It was at that point that I made the mistake of paying the invoice. I have not heard from John since. My next project involves replacing all of the carpet on the second floor with hardwood floors. Guess who will not be getting the job?

We had vinyl floor and vinyl stairs installed as well as new carpet for bedrooms. Their team was…read morefast prompt and professional. Total days was only 3 for install. John Yavari was excellent sales and responsive at all times. I never had to leave home to get quote and look at samples. He was patient as I asked for several variations of quotes before we decided. I also compared to other installers and they were hands down the best prices. I think they were even cheaper than Lowe's. I highly recommend.

This place did not disappoint! I have used them twice. Once just to order LVP because this other…read moreplace could not get it in until February and they got it in a couple of weeks. The second time, I just had them pull up my carpet and put down hardwood for my basement stairs and LVP for the landing. The stairs do not look like hardwood (it is hardwood; stained to match LVP); they match the LVP perfectly! From the customer service and the entire process, they deserve 10 stars! And their pricing is reasonable, and not based on where you live. I highly recommend them! They will be my go to for any type of flooring from now on!

Very good customer service. They did good job as they promise. Good job keep it up. Can't wait to…read morework with them on another project.

From start to finish Masood and his crew went above and beyond my expectations. His experience and…read moreexpertise helped my wife and I choose the right carpet for our needs and he never tried to over or upsell. The installers, especially Francisco were top notch and very professional to work with. And now we're happy with the results! Thanks again Masood!!!

We recently hired D & S Floor Covering to install LVP (Luxury Vinyl Plank) flooring throughout…read moreseveral areas of our home and the results have been excellent. From the initial consultation to the final walkthrough, their team was professional, punctual, and highly knowledgeable. Mr. Masood helped us select a high-quality LVP product that not only matched the aesthetic of our home but also offered the durability and ease of maintenance. The installation process was smooth and efficient. Mr. Masood (the owner) is the best. Thank you !

They did an awesome job for a reasonable price. What more can I ask for? On time, helpful and easy…read moreto work with. Definitely recommend Moe's for carpet and hardwood floor installation.

Jose and Ronald did an excellent job stretching my carpet and getting the wrinkles out. Making an…read moreappointment was super easy. I called Aryah Wednesday and he was able to schedule me for the service that Friday! Will recommend to friends!

Fair pricing, quality service, installed quickly…read more It's hard to find trustworthy and reliable work these days--this company hits the mark. They were quickly, communicate well, and install things well. I will definitely use this company again in the future.

Professionally and beautifully installed! Completed with 2 weeks of home estimate. Fair price.read more

Carey's flooring did a great job on my floors. They were prompt and very professional. Made my…read morefloors look brand new. Would recommend them to anyone who is looking for floor install, remodeling, etc. Service was great along with the price.

Jose and team did an excellent job installing new flooring on a challenging, uneven basement floor…read more They also recarpeted stairs and a guest room, all in one day. The transformation is tremendous. Responsive, professional, and hard-working - great job!

Some time ago, I made the mistake of not being willing to wait for good carpet to be ordered and…read morewent with Empire. Not only did I get a very skilled manipulative and high pressure salesman, but the carpeting I bought was not the quality I expected for the cost. I've been stuck with it for long enough. To replace it, I went with a much better local company. My best advice is to do your research and don't be impatient.

On Monday, May 11, 2026, my appointment with Empire Carpet and Flooring was scheduled with Mr…read more Nayyar, a very nice gentleman who initially came across as knowledgeable and precise in his work. He mentioned that he had been in the business for many years, which gave me confidence. After walking into my home, it was clear that I already knew what I wanted, so no upselling was necessary. I selected a carpet and was prepared to pay the full amount, but he advised that only a deposit was required. However, he did not measure the steps; he only counted them, which left me unsure how the total cost was calculated. We scheduled the installation for Wednesday, May 13, 2026, between 8:00 a.m. and 6:00 p.m. After waiting the entire morning, I sent a text to ask when the installation would take place. The response I received was cold and very direct: "I mentioned to you between noon and after. Call the 1-800 number if you need help." I found this response extremely disrespectful. I then called the 1-800 number and was met with more poor customer service. The representative dismissed my concerns, provided a claim number, and abruptly ended the call. As a new customer, I was shocked by how nonchalant everyone seemed. It felt as though this situation happens frequently, and the best resolution offered was simply a refund. Mr. Nayyar made a mistake, and instead of taking responsibility, it felt as though I was expected to accept whatever was delivered and be satisfied. I cannot recommend this company. As a first-time customer, this experience left a very bad impression. I was charged nearly $1,500 to carpet and pad two flights of stairs. The installer did not appear to understand the situation, and when I looked inside the truck, I saw dirty padding and carpet placed on top of the carpet I had purchased. That alone was concerning. When I realized the carpet delivered was black instead of gray, I decided to decline the installation. I am very glad I insisted on seeing the carpet before installation. Now I understand why payment is required before installation--once the carpet is installed, there is little a customer can do. In my case, I am grateful I trusted my instincts. Customer service: negative one star. Sales experience: negative one star. The installer was not at fault, but the lack of protection for the new carpet raised serious concerns. I will never contact this company again. Herndon, Virginia Location

My experience with APS has been the above and beyond any dealings with contractors. I first…read morecontacted APS about changing the flooring in our new home and within hours, they had an estimator at our home who provided a competitive quote. The workmanship was top notch. I inspected the final product today and did not have a single change or complaint. In fact, I hired them to paint our whole home. You can trust their workmanship. The team members were professional, responsive to our concerns and delirvered to our expectations. No delays, no additional cost or changes, no surprises.

While the crew did a solid job installing my flooring, it doesn't excuse the lack of communication…read morefrom Yusef, the salesman and (per Sam a manager) the project lead. They were late 2 out of 3 days without notifying me, and the job felt rushed. Yusef promised me a $500 discount. Later, he denied ever making the offer, and the manager attempted to reduce it to $100. The manager also implied that only his word matters, using an example meant to justify why the original agreement shouldn't count. Customers shouldn't have to figure out which employees have "authority" -- if an employee makes a promise on behalf of the company, the company should honor it. Something I learned after the fact -- and wish I'd known before signing -- is that in many flooring companies, salespeople work on commission, sometimes 5-15% of the total sale. Managers may also receive a commission override. Installation crews are typically paid a set rate or per-square-foot amount, which means the company's actual cost is often much lower than the customer price. In these setups, discounts sometimes come out of the salesperson's commission, which could explain why I received pushback on the agreed $500. I'm not claiming to know this company's exact pay structure, but it's worth consumers being aware of how this industry often works so they can make fully informed decisions. I ultimately received the correct discount, but only after unnecessary back-and-forth, unprofessional behavior, and an attempt to undermine my honesty. I cannot recommend this company to anyone who values clear communication and integrity.

Cardinal Distributors has been one of our preferred vendors…read morefor carpeting for several years now. Chris Blackwell the owner is easy to work with. His main man Terry does a great job with the installations. We would not hesitate to recommend this company.

They WERE excellent as Cardinal Distributors. But, since the manager took over the business and…read morechanged the name, it has become unreliable. The company took some time reorganized and running again, then they were booked to the point I had to twice find other companies for floor repairs and replacements. As of now, the manager had to back out of a scheduled kitchen replacement and floor repair job as he forgot to mark his calendar and forgot out conversation about the color of the flooring. My company and I are moving on.

Great experience, great selection, great prices, and great customer service. Highly recommend Ash…read moreand Jamie. Family-run business that still understands what value and customer care means. Don't go anywhere else for your flooring.

Great price on wood flooring in the dc area. Easy payment and pickup, will use them again if I…read morehave any other needs.