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Residential Floors

4.0 (2 reviews)
Open • 9:00 am - 4:00 pm

Services - Residential Floors

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14 years ago

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14 years ago

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Kustom Floors - Custom staining on wood posts, baluster installation.

Kustom Floors

(38 reviews)

We were stuck in limbo after a previous flooring company botched the front half of our home's…read morefloors. Instead of fixing the problem, their crew walked away, leaving me with a huge mess--darkish orange floors, sanding debris everywhere, orange-stained baseboards, furniture crammed on one side of the house, and even a $715 furniture moving fee. Then Rudy from Kustom Flooring stepped in and delivered everything they promised--and more. Rudy, along with his brother Jimmy and the crew, showed up every morning and worked tirelessly all day. They placed felt pads on our furniture, moved everything into our garage for a very reasonable fee, and then moved everything back afterward. They also protected our entire space: every entry, our 20-foot foyer, and every light fixture and wall hanging were covered with plastic to keep any sanding dust from escaping their dustless sanding systems. Once the dustless sanding was finished, Rudy and Jimmy walked us through our options for staining versus unstaining. We chose unstained floors, sealed with one coat of Bona Clear and two coats of Bona Traffic HD. By the time they were done, we had gorgeous floors that completely transformed our home. I expected to need a cleaning service once the job was finished, but Jimmy and his team handled everything. They cleaned our entire space--vacuuming even the curved staircase and upstairs hallway--so when they were done, there was no dust left behind. We've had quite a few projects on our home, and while most have been very positive, we've never had anyone like Jimmy--he takes real pride in his workmanship and genuinely cares about his clients. Because my husband's chronic illness has made us overlook some small issues around the house, Jimmy stepped in without being asked: he replaced a broken doorstop, repaired a damaged light fixture, and even changed the lightbulbs in our pantry. The difference between Jimmy's crew and the previous flooring company's workers is striking--not just in quality, but in attitude. They were happy to be there, played music, and always had big smiles. That culture clearly starts at the top, and it shows in how Kustom treats their employees. Kustom Flooring deserves a thousand stars.

Rudy, Jimmy, and their team were incredibly easy to work with and provided high quality…read moreexpertise/craftsmanship with re-finishing the wood floors and addressing many areas that had significant creaks in my townhome. Overall, the quality of the work was very much worth the price. I will definitely be using them again in the future.

Artistic Hardwood Floors - Sanded and refinished parquet floors

Artistic Hardwood Floors

(15 reviews)

I highly recommend Sergio Luis for any floor work you might need!…read more A couple of weeks ago, my tenant (who lives in my single condo unit in Washington, DC--I live in Los Angeles now), contacted me to say that the wood floors in the foyer near the utility closet had "raised up." I don't know any flooring folks so I went to Yelp and posted my need for a flooring expert to go out to the apartment and assess the situation. Sergio Luis from Artistic Hardwood Floors responded in a timely fashion. I noted they had great reviews--which is the first thing I look for--and he went out to the property later that day. As suspected, the raised floors were due to an HVAC leak in the utility closet. Long/short, Sergio's crew took out the floor and subfloors on Thursday, 7/3 and finished the work today, 7/7 (the concrete underneath needed time to dry plus it was the holiday weekend). The picture he sent of the finished product looked good. I don't know how much it costs to replace hardwood floors and blend them with the existing floors, but the price seemed fair to me. He also connected me with his long-time colleague, a plumber and HVAC technician to work on that piece, so it felt like a full-service situation going on, which was really helpful. Apparently plumbers and HVAC experts have a symbiotic relationship, which makes sense--Sergio had already surmised, even with the floors being dry and before he went to my condo, that it was an HVAC leak responsible for the raised floors. What I appreciated the most about Sergio was his communication (prompt and courteous), his thoroughness in explaining the situation and the work that needed to be done, and just his help overall since I live 3,000 miles away. He was very kind and helpful. And, they are professional experts at what they do. I am definitely keeping his information in my phone moving forward!

They were fast, friendly, and did a very nice job of repairing my water damage, damaged floorsread more

Residential Floors - flooring - Updated October 2026

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