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    Kustom Floors

    4.6 (41 reviews)
    Closed 8:00 am - 5:30 pm

    Request quote & availability

    Response time

    8 hours

    Response rate

    100%

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    Services - Kustom Floors

    Floor installation

    Floor refinishing

    Floor restoration

    Kustom Floors Photos

    Recommended Reviews - Kustom Floors

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    Reviews With Photos

    Bedroom - A white, tall bookshelf with multiple shelves is placed against a green wall in a room with hardwood flooring and two windows.

    Kustom Floors offered outstanding service from beginning to end while refinishing both my first and second floors. Their attention to detail led me to make the decision, only a week or so into the project, to also have them repair any damaged walls and paint all of the rooms on both floors. Rudy was exceptional in explaining their approach and providing suggestions for my floors, all while being open to any modifications I requested. His level of expertise and professionalism far exceeded that of other companies who had given estimates for my project. Rudy was able to schedule my project in just a few days after I signed the contract and worked around my work schedule. He and his team Henry and others did everything with such extreme care and precision. From explaining to me the different types of wood I had, to moving furniture and replacing furniture, to taking time with me to select the crown molding. They were also great in taking extra precautions around kitchen cabinets and appliances. And Rudy was just so great in taking care of all questions I had with the project -- their responsiveness is amazing. I would give them more than five stars if possible -- and I give Kustom Floors my highest recommendation. Don't plan a floor project without meeting with them -- their capabilities are heads above the others.

    Custom staining on new handrails, baluster installation - A staircase with wooden treads, black metal balusters, and a wooden handrail is seen from the top, looking down into the lower level.
    Ally L.

    I'd give 6 stars if I could.. I highly recommend using Kustom Floors - you won't be disappointed. We were looking to replace our interior railing posts and handrails with hardwood that matched our LVT floors and hardwood stairs. Before we found Kustom Floors, we had previously hired a different contractor who did not have experience with staining and ended up damaging our materials. Rudy and the team from Kustom Floors were not only able to restore the damaged materials to their original condition, but were able to do a custom stain job to perfectly match the railings and posts to our LVT floors and hardwood stairs. For a job that can be quite messy (sanding, sawing, staining, etc.), they prepped all of our space very well to keep things clean and cleaned every day before they left. Overall they were very tidy and respectful of our home. The team was extremely professional, responsive, worked independently and did incredible work. They knew exactly what we were looking for and they executed. We will certainly be using Kustom Floors for future work in our house.

    We had a problem with the main drain line going out of the house under the back door, so we had to have a plumbing company rip up a roughly 2 X 3 foot patch of hardwood floor--which was only two years old, a heartbreaking decision--and jack hammer through a concrete footer to replace the pipe. They re-did the concrete afterward, but we still needed someone to repair the hardwood floor. I got a couple different quotes, and Rudy's was the more expensive, but his crew was able to start almost right away. They had to spread the work over three days because of the time required for the stain to dry, but they were basically finished at the end of the second day. They did an amazing job. You really cannot tell that the area in question is any different from the rest of the floor. This is what they promised when they gave me the estimate, and they fully delivered. They also tented the area, so there was no mess afterward. I would definitely hire them again, maybe next time to do some built-in bookshelves. The photos show what the plumbing company did and how they left the floor. This is what Kustom started with. And then there's an "after" photo. (And if it's unremarkable, that's the whole point.)

    a living room with a table and chairs - A corner of a room features a small round table with two upholstered chairs, wall art, and potted plants near a window with blinds.

    Kustom Floors did an amazing job renovating my floors, which I had done in advance of selling my home. They look spectacular, and every potential buyer and realtor has commented on them. And it's not just the quality of the work. They were quick but careful with everything, and very communicative throughout the process. I would 100% recommend them and use them again.

    Bedroom Remodel

    Based on the awesome work Rudy did on our floors we had him back for another to remodel a bedroom. And again we are very happy with the work! Rudy's team gutted the room, rebuilt framing (which originally looked like a DIU job), did all electrical, drywall, lighting, and flooring. Excellent work, highly recommended!

    60 year old floors after sanding
    Michael G.

    They did an awesome job on my oak floors. Very professional and courteous. Wore masks, did great work, left work areas in great shape. Would definitely hire again.

    Oak floors installed by Kustom Floors
    Mara J.

    Rudy and his team came and saved the day after my original contractor botched the install of my floors. I interviewed 3 flooring companies and ultimately picked Rudy because he was the most knowledgeable, professional and responsive. They finished the job ahead of schedule and I was very happy with the results.

    Stairs/floors before - The image shows a residential interior with a staircase, wooden railing, and an upper balcony. A doorway leads to a dining area with large windows.

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    2 months ago

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    Rudy A.

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    They sanded and refinished the treads on our stairs. Very reliable and meticulous. Results are beautiful.

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    Page 1 of 2

    Ask the Community - Kustom Floors

    Review Highlights - Kustom Floors

    I got a couple different quotes, and Rudy's was the more expensive, but his crew was able to start almost right away.

    Mentioned in 28 reviews

    Read more highlights

    Melvin’s Floor Specialists - Brazilian cherry

    Melvin’s Floor Specialists

    (91 reviews)

    Melvin and his team did a fantastic job laying LVP throughout our house. His recommendations for…read morematerials and approach on our older home were very helpful. He was highly responsive and flexible in timing to accomodate our renovation schedule. I would highly recommend him to any friends or neighbors.

    Yelp! rocks again! - Yelp! has done well for home service contractors 3 out of 3 previous times, so…read morewhen I finally got around to doing much-needed flooring, I turned to Yelp!, found three highly-rated flooring companies with consistently legitimate favorable-to-stellar reviews (I disregard reviews from Yelpers with only one or two reviews). As mom and dad always stressed, I always get at least three estimates/bids. The visit and estimates - I contacted all three flooring companies within a two-day period, mid-last-week. All got back within one or two days, but Melvin actually responded and came out same day. All three had good service on the estimate, offering suggestions here and there and so although I gave the edge to Melvin I was waiting on prices. Early the next week I received the three estimates and two were within $200 of each other, the third was $2,200 higher with no difference in materials or anything else on the detailed estimate. All three did a great job of detailing the work to be done and that made it easy to choose... to choose Melvin. The job - Melvin started the work last Friday, with two of his two-man teams working all day. Saturday and Monday one team worked all day. Tuesday and today they finished up. One team includes his brother, Milton, who did some fine craftsmanship work (see pics). Every day, the floor specialists were very special, great attitudes, polite, protected everywhere with plastic, moved my furniture gently, etc. They were perfect, it's not easy to get a skilled craftsman who also cares about the customer and customer service with a great, personable attitude. The job included four rooms and stairs: 1. Replace 26-year old vinyl floor in kitchen with faux-marble luxury vinyl. 2. Refinish oak hardwood in living room, family room, hallway and pine stairs - one coat of stain and two coats of oil-based polyurethane (Melvin explained during the estimate that although oil-based requires drying overnight/longer time, my 72-year-old hardwood floors deserve/need oil-based because water-based in not as gentle on brittle wood). Paint the stair risers white. The results - the clean-up was meticulously done and they refused to accept payment until after I assured them everything was perfect. Best part of it was I could tell they really cared about making me happy. See the pics. The darkish color on the stairs is just a photo/lighting anomaly as is the red color on the floors in the family room. THANK YOU, Melvin, for running such an amazing small flooring business. I will be calling when we get to the bedroom floor refinishing. Thanks to everyone on your teams for a job really well done!

    Sam The Concrete Man MoCo - Concrete patio

    Sam The Concrete Man MoCo

    (4 reviews)

    Jesse is amazing...so if you're looking for concrete work, make sure you contact him at…read morejsanders@samtheconcreteman.com...because Sam's is a franchise, and I can only speak about the one owned by Jesse Sanders. I asked him to do some unusual stuff...add a step to a front porch that originally had 10" step to the front door. That's way too high for a woman 5'2"! Other contractors told me they weren't sure how to do it. Jesse said, "Sure, no problem" and talked about rebar and other things I knew nothing about...I just wanted it done! So I left all the details in his very capable hands, and he, and his crew, did it perfectly! I wouldn't hesitate to use him again! Don't forget... contact Jesse at jsanders@samtheconcreteman.com for an amazingly well done job! Here are some before and after pictures...

    Some communication issues and delays, but responsive ownership and solid final product…read more I hired Sam the Concrete Man for a patio project after comparing several estimates. Their quote was about $700 less than others, which was a good deal compared to other estimates. While there were some frustrating aspects--mainly around communication and scheduling--the owners reached out directly after I shared my concerns and made a genuine effort to resolve the issues. That follow-up and willingness to take accountability really made a difference. During the project there were unexpected delays, and communication was spotty at times. It often took multiple follow-ups to get updates, and the work progressed in short bursts, sometimes without notice. What was originally estimated as a 2.5-day project ended up taking around 2-3 weeks. Despite these issues, the overall workmanship turned out to be solid. and the finished patio and steps looks good and are functional. Ultimately, while the process was more stressful than anticipated, I appreciated the owner's responsiveness and effort to make things right. The end result was good for the price, but there's room for improvement in communication.

    Magni Flooring - Dark stain refinished floors and french polished handrails.

    Magni Flooring

    (106 reviews)

    We cannot say enough good things about Magni Flooring. From the very beginning, they were…read moreincredibly knowledgeable, professional, and easy to work with. They truly know how to work with real wood like no one else--we were blown away by their craftsmanship, attention to detail, and deep understanding of quality materials. What really sets Magni Flooring apart is their honesty and fairness. They took the time to explain our options clearly and helped us make smart choices that ended up saving us a significant amount of money, without ever compromising on quality. The entire process was efficient, well-organized, and stress-free. The results completely transformed our apartment. The floors looked stunning and made a huge difference in the overall feel and value of the space. Thanks to their work, we were able to sell the apartment faster than expected, which speaks volumes about the impact of their craftsmanship. Magni Flooring is fair, efficient, and exceptionally skilled. We also want to specifically mention that we worked with Marcin, who took excellent care of us throughout the entire process. We cannot recommend Magni Flooring enough.

    We were getting vinyl flooring installed for our fitness room after ripping out old carpet. Magni…read moreflooring made scheduling easy and was responsive throughout the process. Pricing came in around the other two quotes, and we ended up adding a second room to the job. The team was polite, efficient, and had great attention to detail. They even stained the shoe molding to the color of the floors, which was not expected on our end (the other quotes only offered to install them raw). They had a job go long on a Friday so they had to delay the start, but stayed later until the job was done the following day. Highly recommend.

    Excellent Floors & Services - Underneath the carpet was a layer of tile and a thick adhesive residue left on the wood. EFS had heavy duty sanders to remove it safely

    Excellent Floors & Services

    (7 reviews)

    Erick and his team worked on my floors after a catastrophe flood that occurred 5 days after we…read morebought our new house. I was in a hurry to get it done before we moved in. The floors were well done, but my finish seemed to show more snd more footprints with time. I contacted the team to find out if I was doing something wrong. Without hesitation, Erick and his team came out to take a look and volunteered to buff and do the poly coat again. Wow. The difference was night and day! I really appreciate them standing by their product. I recommend this team for the DMV area.

    Erick and his team were good to work with. The flooring install looks great and very well done…read more Erick paid attention to detail, matching the landings to the reclaimed flooring in other rooms to pull the look together, even though this was not something we'd thought of before. :) His team was also patient in accommodating a slightly later than anticipated start each day, as I had to travel to the home to let them in. There were a few hiccups with stain color, namely how it looked in natural light and with the lights on (partly due to the fact that I am new to wood staining and partly due to the red wall adjacent to the sampling we did -- please do your research if you are new to this). There were also smudges on the wall post floor staining, all but one of which Erick was able to fix up (after I noticed and pointed them out which, unfortunately, was after the project was deemed complete). Erick provided a discount for the inconvenience/the one leftover smudge, which I appreciated. Erick took responsibility for his and his team's work and was responsive to our needs and any issues. The floors look great at a reasonable price and I was able to support a small business, which I value (and hope you will too). His primary crew, who worked in my home, were respectful, skilled and kind. I am glad to recommend them to others. Edit: A couple days after the work was done, I noticed some left over materials from the project like wipe cloths, empty plastic bottles, etc. in the home (not a huge amount so not the biggest deal, but things do add up). While the actual flooring work is excellent, clean up/close up is not always 100% it seems, so that's the area I would recommend the company improve. :)

    Mistival - Bathroom - Kitchen & Floors - Valencia Travertine Stone and wood like tiles. Clarksburg MD.

    Mistival - Bathroom - Kitchen & Floors

    (44 reviews)

    We contacted Harvey with Mistival late in the spring to pursue a remodel of our outdated kitchen…read more We wanted estimates from multiple places. Harvey was by far the most enthusiastic and attentive in the bidding process. He came in with the best price of the three bids, and offered the best combination of competence and price. From there, Harvey did a fantastic job walking us through the best way to achieve what we wanted (removing a peninsula that cut off the breakfast nook; converting a large, outdated pantry- that used to be used for a washer/dryer- into a coffee bar area; installing some floating shelves). Harvey also pointed us to counter and cabinet vendors that had exactly what we wanted for our new look. Even when we came up with ideas during the renovation beyond the scope of what we originally talked about, Harvey was very accommodating. The Mistival crew did a fantastic job, working as quickly as they could. When we noticed a few smaller issues during the renovation, Harvey and his crew were very fast in getting it corrected as quickly as they could, even with some supply chain issues. Overall, we were very impressed, we're very happy with our new kitchen, and I'm glad to recommend Mistival.

    Harvey and his team were great. I had a large bathroom renovation that went very well. Harvey has a…read morestrong eye on quality and made sure every detail was correct. The floor of the large shower was expertly laid. Very impressive.

    Kustom Floors - flooring - Updated May 2026

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