After ten years of suspecting gross carpeting was covering up hardwood floors on the top level of my house, I brought several companies in to give me estimates for refinishing. Erick, the owner of Excellent Floors, was so nice and thorough and his estimate was the most competitive, so I chose his company for the job. When they removed the carpet, they found that my floors were in bad shape and would either have to be replaced or stained a darker color than the rest of the house. When he texted me the news, Erick sent me a picture of the blemished floor as well as a portion of the floor his guys had sanded and stained with various dark samples. He also told me to take the time to see them in person when I got home that night, and when none were really what I wanted, he and his team worked to mix a few colors to make it what I was looking for. He was incredibly kind and patient throughout that process. They had also found a small section between the room and closet floors that was missing wood altogether. They filled that and made it look even better than the bridge between the room and another closet that was originally there. And, when they added more to the final bill for that work without discussing with me first, Erick understood and brought that addition down to a more reasonable amount. I also had an issue with the floors on the main level, in that a reducer between two rooms was just high enough that my Roomba constantly got stuck there, so Erick custom made a piece for me and stained it the same color as the original floors, so Roomba can now travel freely! After the final job was done, I noticed a small section of wall missing shoe molding and another piece of wood on the floor in the closet that hadn't been stained the same as the rest, and Erick sent someone out on a Saturday to finish those areas. The only downside to choosing this team is that they couldn't move any of my furniture, but some friends and I got a great workout from doing it ourselves. I will absolutely use Excellent Floors again and would highly recommend them to anyone else looking for this kind of help and service! read more

Working with Erik was a great experience, from start to end. He was always responsive, so communication was perfect. He brought me several color samples for my wood floor, offered me suggestions, answered all my questions (which were many!) and did 4 color samples on my floor for me to choose from. Part of the job he did at my house included the installation of new wood planks in the kitchen, where I had the ceramic tiles removed, matching the rest of the wood in the house (which probably has around 80 years). He warned me that the transition is never perfect, but can get close. And that was exactly the result I got. Because of the configuration of my kitchen, the 2 transition areas can barely be seen because of a peninsula. So I don't mind having some slight difference in the wood color in the transition areas, that are only noticeable by a very picky eye. The second part of the job was the sanding, staining and coating of all the wood floor in the house. When the house renovation was almost done and I needed the floor done to be able to move, he made a big effort to do the job during the week I needed it and as fast as possible. The few spots I found in the house that were not done the way I expected, he corrected them, with the best attitude. I never had to insist. He also gave me suggestions on how to maintain my new floor and even left me a cleaning kit that won't damage the beautiful coating he put on my floor (satin finish). The only mistake during the process was my own, I wanted to choose a more brownish color to get rid of the orangey one my floor had (typical color in many houses in DC). But the Golden Oak I chose didn't do the trick. If I could go back I would choose a different color. read more

We contacted several flooring companies to help us with an attic remodel where there were original wood floors underneath a layer of carpet and tile. Some companies felt the job was "too small" and tried to up-sell us on adding new wood floors instead of restoring the original. Upon reaching out to EFS, I got a quick response from Erick who came out the same day to give us an estimate. He was very accommodating to our interests in this project and appeared to be as excited as us to restore our heart of pine wood floors to their original beauty. On top of this, EFS was very competitive in their pricing. On the day of the job, the team was very efficient in removing the old carpet and tiles, and they took their time in bringing the wood floors back to life. Additionally, the crew paid attention to small details, like cleaning up after themselves. There was even one guy who ended up vacuuming my entire porch just to make sure no dust from their work was left behind. I was impressed by their level of care in their work and by the frequent and transparent communication by Erick throughout the process. I could easily text Erick and get a response within an hour. You just don't see that level of customer service anymore! Plus, the proof is in the work (see photos) - can't recommend these guys enough!! Will absolutely call on them again. read more

This company is AWESOME! I rarely post but the quality of work Eric And his team provided was outstanding. In just a few days, the Excellent Floors team turned dark wood flooring and carpet into a light and airy work of art. The owner and proprietor, Eric Pilier knows his business. In addition to learning techniques handed down by his father, he continues to pursue new knowledge and shares that with customers. He came highly recommended and I am super pleased. Hopefully my before and after photos will post well. Eric and his team provided quality work, excellent follow-up, and fair pricing. I did this project from afar with a friend on-site to follow up periodically. Eric shared photos and called often to keep me abreast of the project and any deviations from what we discussed. read more

I've been a customer of Excellent Floors Services for a few years back when Erick's dad was running the business and they did an excellent job back then around 2006 on my first home to just using them last week for my current place. Erick thoroughly explained the process and did an amazing job on refinishing my wood floors. They look brand new. The entire process was quick, Erick came over to review the work and started a couple of weeks later. They also assist with moving furniture. I would definitely recommend Excellent Floors Services to anyone wanting to get their floors refinished by a professional company that does great work. read more

Erick and his team were amazing! First of all, Erick was VERY easy to communicate with and was very patient in answering all of our questions. He was flexible with our schedule and kept me updated daily on their progress. He really made the process stress-free and easy. As for the work, the floors are stunning! Erick and his team did amazing work, I have yet to find even an inch that is not perfect. We also felt like his price was very fair and competitive with other companies. I am SO glad we went with Erick and his team. I never write Yelp reviews, but for Erick I felt compelled. I highly recommend them! read more

I had a great experience with Excellent Floors. We had an aged original parquet white oak floor and other contractors said it couldn't be refinished. EF was confident it could be done and explained the process in detail. They came and did samples on part of our floor so we could pick out the color. They worked fast and the result was awesome! All for a great price. There were even several really worn areas (looked like water damage, or a loose tile was stapled in place, or a piece of a tile was missing). But after they were done, it looks like a brand new floor! Can't recommend them enough. read more

We recently had a great experience having our wood floors refinished. I am strongly recommending Excellent Floor Services. Erick was super responsive, very professional, and provided high quality work at a very good price. The work was completed on time, turned out awesome, and was shiny and clean! Erick sent me photos of the progress along the way since we went away the weekend the work was done. The house feels new with the refinished floors! Well worth the investment! read more

Excellent Floors Services knocked it out of the park for my project. Erick was highly responsive and the team worked fast and did a fantastic job. His team was in and out in less than a week for job involving completely refinishing hundreds of square feet of hardwood and installing new hardwood in several more hundreds of square feet and making it all look seamless. The floors look great and I will be calling EFS with no hesitation for my next project in the District. read more

I am beyond pleased with the service provided! I received a quick response for a quote. The owner himself came to my house and explained the process and gave me a quote that day. Friendly service, excellent customer support, flexible hours, military friendly and made speedy repairs. If you're ever in the market for new floors or repairs I would highly recommend this company. 5/5 would recommend!! read more

Excellent Floors & Services is a misnomer; this company should be called Incredible Floors & Services. Erick and his team were supremely professional, punctual, polite and responsible. No detail was overlooked and the floors came out perfect. They truly went the extra mile, and are one of the best companies we worked with in our home remodel. read more

I very highly recommend Erick and his team. They installed beautiful white oak chevron hardwood floors in my home, which is a difficult project that not many have the skills to do. The floor turned out perfectly. In addition, Erick is very responsive, professional and trustworthy. read more

Erick and his team did a phenomenal job restoring our 80 year old oak floors that now look like new! Thanks to Erick's education on the different types of coatings, we chose Rubio Monocoat and couldn't be happier. Everything was on time and within budget. Highly recommended! read more

Erick and his crew are simply the best. They know their craft and care about finishing the job to the highest level possible. They are probably the best custom floor finishers in the area. I would not hesitate to hire them again. read more

They did a stunning job ! samples were made on my floors for me to choose and I could not be happier with the outcome. They were done in a timely manner with no dust left behind. I would highly recommend Erick and his team!! read more

excellent floors did an amazing job on my home, they were very professional and cleaned up at the end of each day! my job was completed on time and exceeded my expectations. I cannot recommend them enough!! read more

Erick and his staff are the most professional ever. I have been a homeowner for 30+ years and have never had better work at a better price. Period read more