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    Total Floors

    4.1 (89 reviews)
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    Services - Total Floors

    Carpet installation

    Carpet removal

    Floor installation

    1 More Service

    Floor restoration

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    Recommended Reviews - Total Floors

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    Removed carpet and installed hardwood.
    Alessia E.

    The company worked quickly to come out and give me an estimate, and it was comparable to other quotes I received. We had carpet removed and hardwood installed in 4 bedrooms and on a staircase. They team worked incredibly fast and efficiently, arriving early in the morning and working well into the evening. They patched up the small holes in the ceiling below the new floors (a normal occurrence), but they did not do it very well (we will need to have it redone so that the ceiling looks good again). They also banged one of our doors into the wall behind it, causing a hole that they did not fix. We are happy with the overall result, but not thrilled that we now have to put money into repairing the ceiling and wall holes. Lastly, we also wished we'd had more communication about what to expect or how to take care of our new floors (thank god for google!).

    DIY removal of carpet and padding reduced the cost for me, and time for them to start sooner. Staples they had to remove...

    Everyone from Elsa, to Elio, to Efron and his team are all worth honorable mentions for their customer service, attention to detail, and courtesy. With a home purchase came the new painting and floor replacements. I knew what I wanted and worked with Elsa as soon as I stepped into the showroom. There was no sales tactic, except recommendations based off the price point and type of flooring I needed. She even gave me samples to use to match against the new paint. I went on a Tuesday and told her that the painter's were there Wednesday and Thursday, I won't have the new colors to match nor be able to return it immediately. She told me not to worry, they had other samples to show. Then helped me schedule a measuring appointment, for the same week, on Saturday with Elio. Elio came on time, bright and early at 8am. He rapidly got the measurements done, and took down notes of which rooms to be completed, what could be omitted, and even told me labor would cost less since I took out all the carpeting and subflooring. The only removal was the warped/damaged laminate in the kitchen. After he left (and took the samples back), I received his email with a cost breakdown within a few hours. A LOT less than I expected (~$8000 for ~1400sqft of TRUCOR LVP). Efron and his team started immediately at 8am the following Tuesday. The preparation (staple removal) of the subfloor was quick within 30 minutes, but the removal of the laminate took most of the morning unfortunately. Much to the crew's credit, the laminate was on top of vinyl, of which dog urine was sandwiched between the two layers (This explains why the previous owner left the floors in such bad shape...). Efron stepped out to get the boxes of LVP while the other two continued to remove and clean. The men cleaned the floor before scraping up the vinyl so the urine would not splash everywhere, and swept up all debris before starting the laying. When Efron returned around 12pm, the men took a lunch break outside then continued within 30 minutes. From that point on, the men worked until 6pm. The following morning, Efron returned to finish up the work solo, and he so kindly adapted to not having electricity. I had an electrical team (V&P Electric, also highly recommended) working to replace an entire electrical panel. We coordinated for me to call him to return when the electrical team finished with the panel - of which, he finished the rest of the work from 3pm to 6pm. I am incredibly happy with the entire process - this is one seamless team that I, without question, highly endorse. I intend to have them finish the basement and entry, when I get around to deciding what to use!

    Lisa S.

    We just moved to a house on the Hill and needed to install a runner on a narrow stairway with a funky kink under a tight budget. Based on Yelp reviews we decided to go with Total Floors and had a great experience. I called and spoke with Tara who accommodated us by arranging for us to meet with her father, Hamin, on a Sunday (when they are closed). We were surprised with the variety of carpets and when we gave Hamin our budget he helped us find an affordable, durable carpet that could be bound and installed all on the same day UNDER budget! About a week later, the carpet was delivered and they came over for 3 hours to install. The workmen were also great, respectful and tidied up when they departed. Topping it off, the runner looks great! Total Floors was simply terrific to work with. No more Home Depot or big chains for us. When we re-do our hardwood floors in a few months we will be going back to Total Floors!

    a living room with hardwood floors
    Samed R.

    We were renovating our home and used total floors to do 3 levels on our house with laminate, carpet, and hardwood. The experience was excellent throughout. We shopped everywhere including Home Depot and Lowes and Total Floors beat their price and by far exceeded their customer service. We dealt with Elsa and she was extremely flexible and very knowledgeable. The house was renovated in sections so we had to work with her on three separate occasions and every time she took time to explain everything, work with our crazy schedule, and guide us through the project. All the installers showed up promptly everyday and worked quickly and cleanly. Mr. Hamid gave us a few discounts along the way as well and really beat out the pricing from the big box stores. We worked with many vendors in our home renovation and I can honestly say dealing with Elsa and Mr. Hamid at Total Floors was by far the smoothest and easiest experience.

    Michelle L.

    Pretty pleased overall with work and timeliness of the laminate and carpet (steps only) install. Pricing was competitive and work was done on time as scheduled. Would recommend and use again.

    K E.

    Bob and his family business did an outstanding job getting new solid hardwood and Caress by Shaw carpet installed in my home. The Total Floors installation team, particularly Danny, finished the work superbly in only 3 days! We had almost 700 sq ft including a set of stairs done. Their workmanship and Bob's estimated order of wood was spot on, and their pricing is very competitive and clearly itemized. Total Floors staff provided a personalized and inviting experience in shopping for hardwood and carpet, and I can't fully express how spectacular our new floors are.

    Luxury Vinyl Planks in basement.

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    Thanks Delmar. We are glad to make this work for you.

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    Page 1 of 3

    Ask the Community - Total Floors

    Review Highlights - Total Floors

    Bob knew that a certain areas needed special types of shoe molding and understood how the work would be done.

    Mentioned in 10 reviews

    Read more highlights

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    Magni Flooring - Dark stain refinished floors and french polished handrails.

    Magni Flooring

    (106 reviews)

    We cannot say enough good things about Magni Flooring. From the very beginning, they were…read moreincredibly knowledgeable, professional, and easy to work with. They truly know how to work with real wood like no one else--we were blown away by their craftsmanship, attention to detail, and deep understanding of quality materials. What really sets Magni Flooring apart is their honesty and fairness. They took the time to explain our options clearly and helped us make smart choices that ended up saving us a significant amount of money, without ever compromising on quality. The entire process was efficient, well-organized, and stress-free. The results completely transformed our apartment. The floors looked stunning and made a huge difference in the overall feel and value of the space. Thanks to their work, we were able to sell the apartment faster than expected, which speaks volumes about the impact of their craftsmanship. Magni Flooring is fair, efficient, and exceptionally skilled. We also want to specifically mention that we worked with Marcin, who took excellent care of us throughout the entire process. We cannot recommend Magni Flooring enough.

    We were getting vinyl flooring installed for our fitness room after ripping out old carpet. Magni…read moreflooring made scheduling easy and was responsive throughout the process. Pricing came in around the other two quotes, and we ended up adding a second room to the job. The team was polite, efficient, and had great attention to detail. They even stained the shoe molding to the color of the floors, which was not expected on our end (the other quotes only offered to install them raw). They had a job go long on a Friday so they had to delay the start, but stayed later until the job was done the following day. Highly recommend.

    Carpetland - We'll just cover the middle of the floor.  No need to finish the edges!

    Carpetland

    (20 reviews)

    Great experience! We reviewed carpet samples at home, selected what we wanted, and arranged…read moreinstallation. The carpet looks great and feels great everything went according to plan.

    My next door neighbor had Carpetland install hardwood floors throughout their house. Based upon…read moretheir recommendation, I hired Carpetland to replace the carpet in my upstairs hallway and the stairs to the first floor and basement after my wife slipped and fell down the stairs on some old carpet. We replaced the carpet with the same hardwood that we have on the first floor. The job went fairly well. There was a language barrier, as the crew that was sent either did not speak English, or did not speak it well. There were a few hiccups, but they were resolved without too many issues. Fast forward about 7 months. I decided to surprise my wife while she was out of town and had the first floor refinished. I specifically asked if the job could be done within my timeframe while my wife was out of town. While I was told that there would be no problem, I was not told that the tradeoff would be only one coat of polyurethane instead of two. That second coat makes a huge difference! Again, a crew shows up and language is an issue. I tried communicating as best I could, but they did not seem to understand. Dust control was a major issue. I am still finding areas of my house other than where the work was done covered with dust. The floor was gouged just inside the front door. Whoever was using the sander must have been doing on the job training. You can see where he changed directions with the sander and I still see swirl marks on the floor. The foyer was not sanded evenly, but the crew leader swears he could not see it. After registering my complaints, John-the sales rep-was very apologetic and offered to send the crew leader out to make things right. Roberto came back two days later and tried to gaslight my wife and I. He insisted that there were two coats of polyurethane on the floor...even though he wasn't not even present when it was applied. He did (mostly) fix where the floor was gouged. The non-English speaking crew returned the next day to apply a second coat of polyurethane. It is interesting that she spoke English well enough to ask for payment before she left. Once the floor dried, I noticed spots that were missed. I reached out to John again and he assured me that he would have Roberto come to address any concerns and he would return with him. It was at that point that I made the mistake of paying the invoice. I have not heard from John since. My next project involves replacing all of the carpet on the second floor with hardwood floors. Guess who will not be getting the job?

    APS Flooring and Carpet - From Threads to Comfort with APS Carpet Flooring!

    APS Flooring and Carpet

    (16 reviews)

    My experience with APS has been the above and beyond any dealings with contractors. I first…read morecontacted APS about changing the flooring in our new home and within hours, they had an estimator at our home who provided a competitive quote. The workmanship was top notch. I inspected the final product today and did not have a single change or complaint. In fact, I hired them to paint our whole home. You can trust their workmanship. The team members were professional, responsive to our concerns and delirvered to our expectations. No delays, no additional cost or changes, no surprises.

    While the crew did a solid job installing my flooring, it doesn't excuse the lack of communication…read morefrom Yusef, the salesman and (per Sam a manager) the project lead. They were late 2 out of 3 days without notifying me, and the job felt rushed. Yusef promised me a $500 discount. Later, he denied ever making the offer, and the manager attempted to reduce it to $100. The manager also implied that only his word matters, using an example meant to justify why the original agreement shouldn't count. Customers shouldn't have to figure out which employees have "authority" -- if an employee makes a promise on behalf of the company, the company should honor it. Something I learned after the fact -- and wish I'd known before signing -- is that in many flooring companies, salespeople work on commission, sometimes 5-15% of the total sale. Managers may also receive a commission override. Installation crews are typically paid a set rate or per-square-foot amount, which means the company's actual cost is often much lower than the customer price. In these setups, discounts sometimes come out of the salesperson's commission, which could explain why I received pushback on the agreed $500. I'm not claiming to know this company's exact pay structure, but it's worth consumers being aware of how this industry often works so they can make fully informed decisions. I ultimately received the correct discount, but only after unnecessary back-and-forth, unprofessional behavior, and an attempt to undermine my honesty. I cannot recommend this company to anyone who values clear communication and integrity.

    Total Floors - carpeting - Updated May 2026

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