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Fairfax, VA

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Sterling Flooring

3.7 (3 reviews)
Open • 9:00 am - 5:00 pm

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Mosaic Tile Company

Mosaic Tile Company

(49 reviews)

I should have written this five years ago when the addition to my Old Town Alexandria house was…read morecompleted. This is a two-fold review. 8/2013 $10K spent on tile and grout for a master bedroom, master bath, entire kitchen, living area, laundry room and half bath. Worked with the most amazing designer, Ana Laserna. So many incredible choices i wished i had 10 bathrooms and bedrooms to decorate (my budget said otherwise). Still, this was a very sizeable spend for me. I was beyond thrilled with my choices, thanks to Ana. Service, response time, quality and pricing - all outstanding. 2/2019 A sizeable part of my master bath shower grout on the floor and walls had changed from the "Light Smoke" to WHITE. Couldn't figure it out. No amount of cleaners would fix it. On 2/2, I called Mosaic Tile in Chantilly and the most knowledgable woman, Jen, answered the phone. I had all my original receipts (yes, one of those and it has been a blessing) and described my dilemma. She knew immediately what had happened and knew that the Cement Grout Glaze Remover would fix it. She was so helpful and Mosaic Tile is fortunate she works for them. Unfortunately, driving to Chantilly from Old Town is like a full day trip. Jen struck gold again. There is also a Mosaic Tile in Alexandria, 15 minutes from me. She even went into the computer and saw they had two in inventory. Off i flew, since they closed in 30 minutes. Well, i learned WHY my grout had turned white. My lousy contractor ( who will remain unnamed becuase I still have issues with them, five years after the fact) put too much water in the grout and this caused it to discolor. Didn't surprise me they had made the mistake. Super Bowl Sunday. Time to test this out on a portion of the shower floor. I've attached a picture of my "before" floor. Hopefully i will return within a week and post an "after" picture.

I was looking for a particular tile and the rep didn't want to hear from me at all. In-fact, I was…read morereferred to them by the manufacturer that they were their distributors. He even got mad when I gave him the SKU # and said , " I told you we don't have it"

M3 Renovations - Full kitchen remodel including appliances

M3 Renovations

(60 reviews)

This review is long overdue, but I've been meaning to share our wonderful experience with Al, Mike…read moreand their team on the multiple projects they completed for our old, complex house. We converted two rooms plus a hallway into a master suite as well as split two large upstairs rooms into three. We had structural concerns and lots of logistics to work out and I wouldn't trust anyone other than Mike to draw up the plans to make sure everything is safe and up to code. Al oversaw the projects and was in constant communication with us and regularly was on site to make sure everything was going smoothly. If anything wasn't 100% correct or what we had discussed, he would make sure it was remedied. Big shout out to Franz who even showed up to work the day after his wife had a baby! The M3 team worked late days and on weekends (with our consent) to meet their deadlines, even when the county held them up with permitting issues they still worked hard to finish within our timeframe. We even made major changes to our plans after construction had begun and they were able to pivot and help us get more square footage for the upstairs bedrooms. There were also numerous curveballs that they handled with ease (ya never know what you'll get with an old house). This was our first time doing any sort of large project and the team at M3 gave us plenty of guidance and support to make sure the finished product exceeded our expectations. If you want something done right the first time, then I highly recommend contacting M3!! If we stay in this house then you guys won't be done with us yet! -Cristen, Phil and now +2 (!)

Can't speak to the quality of their work. Reached out and scheduled a site visit but never received…read morean actual estimate after the site visit despite following up and asking for the estimate. Complete waste of my time. Would not recommend.

Sterling Flooring - flooring - Updated November 2026

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