Jay and his team have completed several projects in our home. They were efficient and professional. I highly recommend their services.

We are happy with our kitchen remodel. Everything was completed as contracted. The few issues we had were fixed promptly. Jay, Jeff and the crews were very pleasant, professional and responsive to requests. read more

We have, unfortunately, been very disappointed in the work quality of Total Construction Company. We hired them to remodel our master bathroom which had been ruined due to a leak in our home. When the project was completed, it felt like several corners had been cut to make the deadline. We wish better attention and work product had been given, even if it took a longer time: Tiling - the new tiling in the shower and tub was put in poorly. It concaves into the wall rather than being flush. Painting - the molding around the inside of the bathroom door was never repainted to match the new bathroom. TCC (Total Construction Company) replaced a recessed lighting fixture in the bathroom, but the patching/painting of the ceiling around it was done poorly and runs of paint are clearly visible when you look up in the bathroom. It appears that one of the screws to our GFCI outlets was removed and never replaced in the outlet when the outlet receptacle was removed for the painting. Toilet - We got a new toilet as part of the remodel, but water kept running uselessly through the tank costing us money in our water bill. At our request, TCC sent over a handyman who reset some of the innards of the water tank and explained that this should have been done by TCC's plumber when the toilet was installed, to keep water from being wasted. Vanity - After the bathroom was completed, I woke up at 5 am to find a puddle of water on the bathroom floor. When I opened our new vanity, the entire bottom of the main portion of the vanity had a layer of water covering it. Anytime the faucet was turned on, water sprayed out of the pipes under the sink! At our request, Total Construction sent in their plumber that same day. The plumber explained that the sink/faucet part comes with a plastic piece. If the piece is screwed in too tightly, it will break in response to the water pressure. If it is screwed in too loosely, water will leak. What needed to be done, the plumber told us, was to replace the piece with a metal part which could be purchased at Home Depot. I asked why this metal piece hadn't been used in the first place and he told me that the plastic piece is what comes with the sink fixture and so he uses it for cost effectiveness. If he's aware that that's an issue with sink fixtures (which he was), he should have purchased the extra piece in the first place, rather than installing poor materials that he knew could have bad results in our new bathroom. A few extra dollars would have saved a significant leak from occurring in the first place. This plumber is a contractor of Total Construction and so his choices/action reflect poorly on them and their mindset as a company. Caulking - The area between the tiling and top of the tub was originally filled with (I believe) tile grout. When I cleaned the tile (and also when I showered in the tub), I saw that this grout was coming off in threads. If the grout couldn't stand up to direct water/liquid contact, it should never have been used as a sealant around a tub. We spoke with another professional who informed us that silicone caulk, not tile grout, should have been used in the first place. At our request, TCC replaced the grout with caulk, which they should have done in the first place. Respect of space - My family and I temporarily moved out of our house while the bathroom was being remodeled. One night I came by and found a box of chicken tenders sitting in the microwave. It was 8 or 9 pm by that point so the chicken had been in there for hours. It was disgusting to find and have to clean up. Additionally, I also found dirty (i.e., containing paint) paintbrushes sitting in my clean kitchen sink. I have a work sink in my basement which the contractors should have known about since I showed them that area of my basement. But rather than using that work sink, they chose to leave dirty brushes with paint in my kitchen sink (which food and dishes frequently contact). Sink - When the bathroom was completed, I thoroughly cleaned the sink and found no issues. However, a plumber from TCC stopped by to fix a leak that we had identified (see above). I can't 100% say that this was him, but after he left, I noticed a visible chip on the top of our sink. I suspect a heavy tool was placed on the beautiful new sink, causing the chip. I think I would have noticed if the chip had been there prior to the plumber's arrival. TCC tried to patch the chip at my request, but the patch is still visible and will always be a blemish on the sink. While some of the above items have been rectified by TCC, none of them should have happened in the first place. When I pay a significant amount of money for a complete revamp, I expect a detailed level of care to go into the remodel. It felt like insufficient care was taken in the bathroom installation and corners were cut in the name of speed or saving money. We do not recommend this company and will not be using them for future projects. read more

Buyer BEWARE! This construction company is totally incompetent from from an owner and business perspective. We had major renovations of two bathrooms, a laundry room, bar area and a new roof. The only thing done correctly, but with multiple scheduling delays was the roof. It was done by a subcontractor of the prime (Total Construction Company). The rest; 2 bathroom remodeled, a bar area, and a laundry room was mainly performed by Total Construction. Many missed schedules and delivery dates, orders not correctly done, shipping of wrong materials, missing materials, bad measurements, faulty craftsmanship, unfinished work, and finally no accountability from the owner. Mistreatment of his workers, 1 poor worker Jr. was brought to tears on several occasions. I would never recommend this contractor to anyone. Poor workmanship, craftsmanship and customer service. read more

Jeff Frank and his incredible team of designers, tile experts, plumbers, electricians, carpenters and painters, helped us combine two bedrooms to create a large 2nd primary bedroom with a new beautiful en-suite bathroom and large walk-in closet. They also ripped up all the carpet in the house and installed beautiful hardwood floors throughout as well as installing beautiful glass doors on all existing bathtubs (no more shower curtains!). We secured 5 total bids for our project. Total Construction was the higher bid but they were the only ones who guaranteed their project price was firm (no hidden surprise charges) Jeff Frank and his incredible team of designers, tile experts, plumbers, electricians, carpenters and painters, helped us combine two bedrooms to create a large 2nd primary bedroom with a new beautiful en-suite bathroom and large walk-in closet. They also ripped up all the carpet in the house and installed beautiful hardwood floors throughout. We secured 5 total bids for our project. Total Construction was the higher bid but they were the only ones who guaranteed their project price and had their own team of contractors. After reading their reviews we chose them for the project. They did not disappoint. Jay Jelis was our designer. He was a delight to work with. David and Melvin handled the tile work for our bathroom and it turned out even more beautiful than we hoped. Mario (our electrician) and Kamran's team of plumbers handled every challenge that came their way and delivered a terrific final product. The hardwood floor installers made sure that every board and seam was perfect. David and Austin performed the tear down of walls, removal of carpet and then construction of the new rooms, closet and trim and painting. They were always on time, always pleasant to deal with, they cleaned up their work areas at the end of every day and delivered a terrific final product. Due to permit and supply chain issues our project took longer than anticipated but the end result was well worth it. Jeff and his team made sure that everything was done right. We would absolutely use Total Construction again for any future home improvement needs. read more

The renovation to our basement and bathroom is beautiful. Great craftsmanship. Jeff, Jay and their team delivered what was promised on our contract . Even-though our work was done during Covid the team put necessary measures in place to protect my family . read more

Jeff and his team did an exceptional job. The work quality was high, the job site always clean and organized and they finished slightly ahead of the agreed-upon timeline. They even went "above & beyond" to assist with patching a hole in the kitchen, mounting my TV in the basement and put me in touch with a roofer for another job out of the initial project scope. Thank you Ric & Sharon read more

Great worker's, came in started when they should. Then went down hill from there, showing up sometime, work half a day. Then we got down to crunch time, get all this stuff done fast. Jeff is not what he appears, beat on my basement door because he thought he wasn't going to get paid and yes that was my interior door. Finish work is a joke, according to Jeff " it is well within the industry stantard". Search longer and harder to find another contractor. The only reason I gave it two stars is because Junior and Mike work really hard, but Jeff tells them what they can and can't do. read more

Jeff Frank and Total Construction Company far exceeded my expectations on our basement remodel. I worried most about a contractor who would nickel and dime us to death and prolong the project for months on end. Jeff did neither. He came in on budget and in time. However, Jeff's impressive nature goes beyond just being on time and within budget. Jeff constantly communicated with us on progress and checked in often to make sure we were happy with the progress. Jeff made sure there were fair adjustments when small issues arose. For example, when I saw the tile that was delivered what not what we expected, he offered a fair solution immediately that did not delay our project. The most pleasing surprise has been the quality of Jeff's work. His bid came in the same range as other vendors. Since we live in a standard "builder grade" home we assumed we would get the same "standard" quality for the basement. This was simply not acceptable to Jeff. The quality of product and attention to detail was that of a custom home builder and has proven to be a fantastic value for his service. On top of everything else, Jeff was trustworthy, checking in at the house often, and friendly to us, our kiddos and our visiting family. I highly recommend Jeff and Total Construction and I will certainly call Jeff for future projects. read more