I liked working with this company. They are responsive, highly skilled and reasonably pricedread more

This place did not disappoint! I have used them twice. Once just to order LVP because this other…read moreplace could not get it in until February and they got it in a couple of weeks. The second time, I just had them pull up my carpet and put down hardwood for my basement stairs and LVP for the landing. The stairs do not look like hardwood (it is hardwood; stained to match LVP); they match the LVP perfectly! From the customer service and the entire process, they deserve 10 stars! And their pricing is reasonable, and not based on where you live. I highly recommend them! They will be my go to for any type of flooring from now on!

Melvin and his crew did an outstanding job refinishing our wood floors. Terrific quality of work,…read morevalue, and communication throughout. Would highly recommend!

Exactly what I wanted, change red oak to more of a white oak and beautiful new white oak installread more

We worked with Ozzie and Matt in this store. Both very professional. Ozzie really knows his…read morestuff. The carpet looks even better than we had hoped. The install crew was on time and professional. They had to move some heavy furniture. They had the tools they needed to do that without any trouble. We highly recommend you go see them. We did not shop around...that's not our style. Once we find people we trust to do a good job we know the cost will be in the ballpark. We've recommended Arlandria to a friend who will also be getting new flooring from them. We plan on using Arlandria for our kitchen flooring soon.

I worked with the team at Arlandria Floors to replace wall to wall carpet in a large 1970s…read morecondominium apartment. From beginning to end, members of the team - Ozzie, Matt, Erich, and all the installers - were well informed, straightforward, and detail-oriented. Never having put in new hardwood, carpet, and sheet vinyl in any home I've owned, I was very nervous about everything. However, the ordering and installation went great, and the new flooring is absolutely beautiful. Thank you, Arlandria Floors in Del Ray. I am very glad to have worked with an independently owned local business and I will continue to recommend you highly to everyone I know.

My experience with APS has been the above and beyond any dealings with contractors. I first…read morecontacted APS about changing the flooring in our new home and within hours, they had an estimator at our home who provided a competitive quote. The workmanship was top notch. I inspected the final product today and did not have a single change or complaint. In fact, I hired them to paint our whole home. You can trust their workmanship. The team members were professional, responsive to our concerns and delirvered to our expectations. No delays, no additional cost or changes, no surprises.

While the crew did a solid job installing my flooring, it doesn't excuse the lack of communication…read morefrom Yusef, the salesman and (per Sam a manager) the project lead. They were late 2 out of 3 days without notifying me, and the job felt rushed. Yusef promised me a $500 discount. Later, he denied ever making the offer, and the manager attempted to reduce it to $100. The manager also implied that only his word matters, using an example meant to justify why the original agreement shouldn't count. Customers shouldn't have to figure out which employees have "authority" -- if an employee makes a promise on behalf of the company, the company should honor it. Something I learned after the fact -- and wish I'd known before signing -- is that in many flooring companies, salespeople work on commission, sometimes 5-15% of the total sale. Managers may also receive a commission override. Installation crews are typically paid a set rate or per-square-foot amount, which means the company's actual cost is often much lower than the customer price. In these setups, discounts sometimes come out of the salesperson's commission, which could explain why I received pushback on the agreed $500. I'm not claiming to know this company's exact pay structure, but it's worth consumers being aware of how this industry often works so they can make fully informed decisions. I ultimately received the correct discount, but only after unnecessary back-and-forth, unprofessional behavior, and an attempt to undermine my honesty. I cannot recommend this company to anyone who values clear communication and integrity.

I recently had Beaulieu Floors install about 600 sq. ft. of LVP and Berber carpet on my basement…read moresteps. I received several quotes, and theirs was the most competitive by far. The manager, Driss, made the process incredibly easy, even ordering samples ahead of time. The installers, Walter and Geovanny, were fantastic--they arrived on time both days, moved my furniture with care, and finished the entire job in just 1.5 days. The quality of the work is top-notch; the planks are installed tight and the new shoe molding provides a very clean, professional finish. What really impressed me was the cleanup--they vacuumed everything and removed all excess materials, leaving the space ready to use. They even left the extra planks and carpet for future use. If you want high-quality work and a stress-free process at a great price, I highly recommend this team!

Louis and Zakk are some stand up guys. COMMUNICATION was outstanding - huge, when you're dealing…read morewith contractors. Their price was competitive, but not the lowest - being responsive was more important to me. One small itch was charging a bit more after the fact due to some supposedly difficult demo - a little ticky tack - but we split the difference. That said, the quality of workmanship and moreover the fact they finished AHEAD of schedule earned them a full-up five stars from me. Thanks guys!

Cyndy's Bottom Line: Excellent service from Mr. Ali…read more We were in the market for new carpeting and decided to use Carpet City because they could deliver faster than the big box company. The experience was pleasant working with Mr. Ali on a one to one basis. Mr. Ali was professional and knowledgeable about the product line and most of all he was very gracious and patient with me. We mentioned to Mr. Ali that we were on a time constraint and Ali was able to get the carpet in and arrange for the installers to arrive a day before planned. We had furniture already in the room but it was not a problem. Mario and the other gentleman were very careful moving the furniture and after the install put it right back without a problem. They take great pride in their work and it shows. I would highly recommend this company because we received excellent service and were able to select the carpet from the showroom. The carpet is wonderful! Thank you very much! Mahalo & aloha!

The carpet technician came to the Condo in a timely fashion. It was very easy to get an…read moreappointment and the quote that was given was in a very professional format. Unfortunately for Carpet City, but very fortunate for us the Condo sold before we had a chance to work with them.

Amazing customer service from joseph. Our rug was cleaned and preserved perfectly with excellent…read morecommunication from the team. If you're looking for a rug, checkout their amazing showroom

I've gotten multiple rugs here as have my BFF and son. Consistently get great service and…read morereasonable prices for the quality of the rugs we purchased. They have a large collection of high quality tribal wool rugs as well as glorious silk ones.

I went to Art Underfoot looking for 2 oriental carpets for a bedroom and family room. I was greeted…read morewarmly and spent the next hour looking at their beautiful carpets. It truly is like going to an art gallery! The carpets are outstanding quality and range from antique to modern. The Nasseri's were so helpful and patient as I made a decision. I walked out with 2 beautiful carpets at a very reasonable price given their high quality. I highly recommend Art Underfoot and wish I had room for more of their carpets!

Great service, fair prices, and very nice job. I wanted to get our oriental carpet cleaned and…read morerepaired, and so I got some prices from several different places. Nabi was right in line with the others on price, though there was another place that would have been cheaper had we been willing to deliver the rug to their plant. We didn't really want to do that, so that discount was immaterial. Nabi worked with me on scheduling a pickup that was very convenient. The two guys who showed up were friendly and professional, and gave me some good information about how much the repairs to the torn fringe corners would be. He noticed we had no pad under the rug, and had no trouble talking me into buying a rug pad -- thankfully, I had already done research on rug pads, and knew the one he was offering me was high quality and an excellent price. Easy sale :-) The cleaning took a little less than a week, and the repair took only a few days. For the return of the rug, once again it was at my convenience. The friendly folks who brought back the rug placed the pad and the carpet where I wanted them, and were pleased that we were pleased. I was beginning to think that there weren't any places left that took pride in their work and were good to their customers. But Art Underfoot has restored some of my faith in local business!