Kami, the business owner, is a wonderful person and excellent rug consultant. Kami spent time…read moreeducating us on the wide variety of options to suit our needs. He presented options that spoke to our taste, color scheme and most importantly, budget. I would highly recommend ABC Rug Outlet for anyone looking for quality rugs and service.

Very attentive and prompt with service! Our capers look like new after they cleaned them. Also,…read morebought new pads to keep rugs from moving!

Great selection of roll goods and coordinating area rugs. Completely satisfied with the stair…read morerunners and the installation. Would buy again, would recommend to a friend.

Outstanding choices, service, quality, and flexibility. The only place i have purchased a carpet in…read morethe past seven years. Can't say enough positive things about Heaven and Michael who helped us today. They are competent professionals with such a kind and generous nature.

What a pleasure it is to work with Persico Oriental Rugs. The owner Mr Hamad, is not only…read moreincredibly knowledgeable about his amazing inventory, he is also very committed to making sure his clients are happy! His wide variety of rugs makes choosing a bit difficult, but Mr Hamad knows so much about each one. He has been so patient with me and my husband as we have worked to find just the right rugs for our home. I have come to realize that one of the most important aspects of buying a rug is the relationship between the buyer and the seller. It must be one of trust because ,let's face it, how much does an ordinary person know about Persian rugs? In working with Persico Rugs, we know what we are investing in, thanks to the honesty and transparency of the owner.

Persico and its owner, Hamed, have done an extraordinary job on our behalf over the last month. We…read morebought two beautiful new carpets there, replaced padding on others, and cleaned several more. Most complex of all was taking an antique Afghan rug of ours that had developed holes that were beyond repair, cutting out the part with holes and putting edging on the remainder. It looks sensational! Hamed came to our house on multiple occasions to collect and install our carpets, and his advice and knowledge were invaluable. This is someone with extraordinary knowledge and who treats his customers well. It's been a great experience from beginning to end.

I came across this store and went inside to see the selection of carpets and other items (art…read morefurniture) and found an absolute gem. Mr. Jami is an amazing and pleasant to work with and his combination of unique carpets, artwork and furniture carefully selected with 20 years of experience really do attest to the quality of the items he has here. I bought a beautiful Persian carpet from Tabriz and prices beat any price you will anywhere else!

Since moving here in 2007, we have looked for a reliable and trustworthy expert in handwoven rugs…read moreand have finally found just that in Faisal. We have rugs from China, Afghanistan, Pakistan, and Iran, all made with different materials and techniques. Faisal was knowledgeable about all of the differences and was able to provide some valuable information about our rugs. He and his crew washed six rugs and made repairs to two of them. (And on his recommendation, we have stopped using our robot vacuums that caused the damage ). We could not be happier with the final results. Our rugs are bright and smell fresh and clean.

Faisal and his company are knowledgeable experts. Generations of trading, repairing and cleaning…read moreexperience.

I bought a beautiful unique carpet runner for my kitchen. They have a huge variety of carpet…read moredesigns and the most competitive prices I've seen of the authentic good carpet stores.

i have been working with Hossein and his family for over 20 years. They are the best source for…read morehandmade rugs. They can find anything you need. We even had them cut some handmade rugs to fit a new home and they did an amazing job!

My next door neighbor had Carpetland install hardwood floors throughout their house. Based upon…read moretheir recommendation, I hired Carpetland to replace the carpet in my upstairs hallway and the stairs to the first floor and basement after my wife slipped and fell down the stairs on some old carpet. We replaced the carpet with the same hardwood that we have on the first floor. The job went fairly well. There was a language barrier, as the crew that was sent either did not speak English, or did not speak it well. There were a few hiccups, but they were resolved without too many issues. Fast forward about 7 months. I decided to surprise my wife while she was out of town and had the first floor refinished. I specifically asked if the job could be done within my timeframe while my wife was out of town. While I was told that there would be no problem, I was not told that the tradeoff would be only one coat of polyurethane instead of two. That second coat makes a huge difference! Again, a crew shows up and language is an issue. I tried communicating as best I could, but they did not seem to understand. Dust control was a major issue. I am still finding areas of my house other than where the work was done covered with dust. The floor was gouged just inside the front door. Whoever was using the sander must have been doing on the job training. You can see where he changed directions with the sander and I still see swirl marks on the floor. The foyer was not sanded evenly, but the crew leader swears he could not see it. After registering my complaints, John-the sales rep-was very apologetic and offered to send the crew leader out to make things right. Roberto came back two days later and tried to gaslight my wife and I. He insisted that there were two coats of polyurethane on the floor...even though he wasn't not even present when it was applied. He did (mostly) fix where the floor was gouged. The non-English speaking crew returned the next day to apply a second coat of polyurethane. It is interesting that she spoke English well enough to ask for payment before she left. Once the floor dried, I noticed spots that were missed. I reached out to John again and he assured me that he would have Roberto come to address any concerns and he would return with him. It was at that point that I made the mistake of paying the invoice. I have not heard from John since. My next project involves replacing all of the carpet on the second floor with hardwood floors. Guess who will not be getting the job?

We had vinyl floor and vinyl stairs installed as well as new carpet for bedrooms. Their team was…read morefast prompt and professional. Total days was only 3 for install. John Yavari was excellent sales and responsive at all times. I never had to leave home to get quote and look at samples. He was patient as I asked for several variations of quotes before we decided. I also compared to other installers and they were hands down the best prices. I think they were even cheaper than Lowe's. I highly recommend.

I have bought several carpets from Georgetown Carpets, Fairfax over the years and have been very…read morehappy with the quality and service. Marshall has always been attentive, knowledgeable and willing to make suggestions which have been very helpful. They are my go-to carpet store. Highly recommend! Marie P.

This the best place for quality carpet - they came and measured- my custom made carpet runner is…read morebeautiful and perfectly installed I will be ordering more carpets from them for years to come !!! 10 stars

This is the second time I bought a rug here. Very high quality and great customer service!read more

The owner is exceedingly knowledgeable about rugs of every kind. His shop has the largest selection…read moreof rugs that I have ever seen in my life. We bought a beautiful runner and are enjoying it.

I usually enjoy browsing HomeSense for unique home items, but my recent visits left me…read moredisappointed. When I checked out on my last trip, the young gentleman at the register kept yawning and barely acknowledged me -- it came across as lacking basic manners and customer service. To make matters worse, a picture frame I bought turned out to be damaged in the corner when I unwrapped it at home. When I brought it back to return, the sales associate spoke to me in an accusatory tone and insisted that I had damaged it. I explained that I discovered the damage only after opening the packaging, but she refused to accept the return. Thankfully, I asked to speak with the Manager, who checked my receipt, realized I had purchased it just the day before, and resolved the situation professionally. I appreciated the manager stepping in, but the interaction should never have escalated to that point. Glad it was ultimately corrected, but the sales associate definitely needs better training in communication, customer courtesy, and how to handle returns without blaming customers.

I was in the area today due to my husband going to the medical center and getting his eyes…read moredilated. Thus, it was possible that I may be the one driving home. Anyway...while he was at his appt., I decided to walk around the shopping center (FairLakes Promenade). I had seen Home Sense before but never got around to checking it out. Finally, got to do that today. At first glance, it looked like it was a furniture store. Yes, they have lots of furniture but a deeper look showed there was so much more. There are towels, bedding, kitchen utensils, household cleaning items, rugs and decorative items. My intention was just to look not buy. However, when I saw the food items, I realized that I needed a shopping cart. Things that caught my eye...imported pasta, pasta sauces, spices, sweets and a cleaning formulation for shower doors and mirrors. Truthfully, there were other items that attracted me but I exercised will power. For example, I saw a lovely vase but my sensible side said "we don't need another vase." There was artwork but sensible side said "We have enough of that and only so much wall space". When I went to check out, the cashier was friendly. I found out, when he tried to get me to sign up for a credit card, that they are part of a conglomerate that includes TJ Maxx. No, we don't need another credit card! My haul ended up costing $35 plus change. Once we were home, I showed my husband my haul. He asked what it cost and was pleasantly surprised. Aw, gee! I'm so proud of myself :D So, no regrets for paying Home Sense a visit!