Ms. Tanya is an amazingly kind woman. Very dedicated to her work and vigilant. Your stuffs never…read morebeen safer. Nicest facilities ive seen at a storage unit in maybe ten different moves from different places ive done throughout my life.

First day here. Gate is broken, and I can't get in with vehicle. I decided to walk to go look at…read morethe unit, and of course, the light wasn't even working in the space. Very surprised they would lease a unit and not even do an inspection first to make sure the light works. Maybe this is how they afford to give half off the first month's rent?

Extremely rude customer service, just go to a different uhaul place. The guys here don't want to be…read moreat work and make that very clear through their lousy attitudes.

Beware of Uhaul on Centerville Rd in Manassas Park. We…read morerented a storage unit from Uhaul in Manassas Park for two years. Billing cycle was from the 15th of the month to the 15th of next month. We moved out on the 17th of the month and they said there was no refund for the remaining portion of the month. Paid for 30 days and only used it for two days. Called Uhaul corporate. They said yes, at the discretion of the local manager, a portion of the rent could be refunded. Corporate said they would put in a dispute for a refund of a portion of the rent. I received an email from the local manager that says "we don't do refunds".

Best customer service ever , Carrie was extremely helpful ,…read moreshe answer all my questions

Very nice, professional, clean, and affordable. Speak to Brian. The locks are pricey at $20 so go…read moreto Walmart first but other than that this place is very nice.

Laura assisted me today in renewing my lease on my storage unit. Very efficient and personable…read more I've always had good experiences with this company

Colin is so helpful. The facility is clean and the process is streamlined. I would highly recommend…read morethis facility - it was well worth it!

Rented me a unit that didn't actually exist. When I requested a refund because there was nothing to…read moremove into except more expensive units, they refused. The staff said most customers are forced to do a credit card chargeback, which is what I ended up doing too.

I continue to be impressed by Public Storage. Not only do I have a quality, clean, accessible unit,…read morebut when I tried to eliminate the insurance option (as I found a better offer) it was completely painless. I may be new to the off-site storage option, but now I am certainly a Public Storage fan.

I stored my car with Storage sense for the winter. It was a small space, but luckily, an even…read moresmaller car. Storage sense's monthly price was at least $100/month less than anywhere close. But what really made this place special is its assistant manager, Aspen Rose. Not only did he go out of his way to make the entire process simple, but he helped me get the measurements right beforehand, and get the car squeezed into a snug space. Registration and checking were quick and painless. Likewise, retrieving the car and closing out the account were quick and painless. And it was great to greet Aspen again. He and storage sense are what all service business should strive for.

We enjoyed their service with moving. I loved the lady I…read moreworked with and she took notes, listened to my needs and communicated the expectations and the movers were efficient, came with all necessary tools and were professional. I didn't need to worry about anything and had a great chat with a few of the movers while packing. I'd recommend their service!

I worked with Yuriy to coordinate the details of our move from VA to NC. He was very personable,…read morehelpful, and responsive. Moving is one of the most stressful things people experience. Especially when it's another state. He made the process seamless and handled any questions or concerns I had in a timely manner. We opted for the movers to pack our things. The movers were on time and worked diligently to pack everything. They labeled everything by room which made it easy for me to unpack and find what I needed once everything arrived. I called several moving companies and pricing was very fair. I highly recommend using them for your next move.

Very user friendly website. The staff are accommodating and friendly! They helped me locate my unit…read moreand answered all questions that I had. Highly recommend!

I called this morning to resolve an issue of my own making.The girl that answered the phone,…read moreCheryl, was very helpful & fixed it with in a few minutes of my call.

I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

I have a few items going into a private home 30 miles away. All My Sons Movers want to charge me…read more$2,500! The other company I am looking at said at most the move would be $700. All My Sons movers should be ashamed.