Prices are competitive , and employees at the office and extremely welcoming. Easy access to units…read moreand clean. Look no further :)

Have stored at Telegraph Self Storage. Working with Chris recently, have nothing but praise for…read morehow this company handles their business. I returned to Telegraph Self Storage after Public Storage ripped me off by raising monthly rental and extra $150/mo after only 4 months! That would NEVER happen at Telegraph Self Storage.

AVOID this COMPANY for Long Term Rentals AT ALL COST!…read more ***Please note, this review is based on the COMPANY'S policies ONLY! This review does NOT reflect the kindness and hard working employees of the Alexandria location. The manager Antwon is top notch. Any problems at the location are quickly resolved by Antwon and other staff members. I couldn't be happier with the staff. I take issue with the policies of the company. *** If you aren't frequently visiting your storage unit AVOID this COMPANY at all cost!!!! Currently I am paying way above market rate for my rental. I have tried working with the company for a reduced rate and they won't lower the bill after being with them for years. I was told the only way to reduce the rental fee is to move my contents to another unit. I understand this is their company and they can have whatever policies they want. I really want to make any future long term renter aware there are much cheaper options in the surrounding area, especially if won't visit your unit frequently. I have another unit in the surrounding area and the prices are much lower. Renting from this company has been a costly mistake and I want others to make an informed decision.

I would actually rate this a zero! Super pissed and annoyed about how the situation this evening…read morewent. We purchased a 27x 10 space earlier in the week but when we got there today, the truck behind our space was overlapping into our space, making ours 24 feet. When talking to the guy working, his response was he can get the guy to move the truck up in the space( which he did a few inches and didn't help), try to switch with the neighbor but no answer or leave the premises with our boat. We paid for a 27 foot spot but it was really 23/24 feet.. but according to the guy working there, it was our fault to not test out the spot first to see if it fit. The guy reported the truck guy didn't want to move his truck and bc he has been there a whiland the working guy said nothing he could do about it but leave the facility. So we had to find a spot, at 7 pm, to be able to place our boat. Extremely disappointed in the staff and situation. I would not recommend this place at all. Waiting to talk to the owner/ manager about this as well.

Stay away from this place!!!!! the staff is nice and friendly, but this place will raise the…read moremonthly cost up on you with the quickness. After only being there for two months. They are already raised the price up, which is unheard of normally places raise the storage fees after one year. And it's not like they raised it up a little bit they raised it up a lot, which caused us to move everything back out after only being in there for two months.

My experience with Antonio was great. Good customers service. Keep storage low as possible I have a…read more4×5 unit. Thx.

Tower Self Storage is the most professional, clean facility in the area. Excellent pricing on their…read morestorage and very welcoming office/staff. I would highly recommend to all my friends and family.

Staff is courteous and polite. The property is well maintained. Can't beat the 2 month free…read morespecial.

I used this facility for a little over a year. It is well managed, secure, and the process of…read morereserving a unit couldn't have been easier. I highly recommend them!

Fairfax City Self Storage is a well-managed, friendly, well-maintained climate-controlled facility…read morelocated on Pickett Road just off of Route 236 (Little River Turnpike/Main Street). Kathryn was the person who help us set up our storage needs and was there when we vacated after our needs changed. She was a joy to work with and someone I would recommend you get to know. She epitomizes customer service! If we find that we need storage in the future, we will definitely be going back to Fairfax City Self Storage.

I'm a repeat customer for this business and they did an excellent job yet again! This was for a…read morelonger distance move. They communicated the process, schedule and handled everything very efficiently and with care! I highly recommend them for any of your moving or storage needs! Thanks, Cliff and the crew!

Nightmare pricing scheme. Moved our furniture into storage in 2021, really affordable price for 3…read moremen, a truck, 5 hours of packing and transporting to their warehouse $1100. We only stored our large furniture, no small items. Year and half of storage we finally found a house. Decided not to pay $5,500 to move the items a few hours away. Choose to pick up our items from the warehouse and use a uhaul. Owner wanted to charge $1,800 for what would take only an hour to accomplish. This was $1,000 for them to retrieve the five crates and put them at the warehouse door, and $145 an hour for 2 of their guys to unwrap the furniture with a minimum of 5 hours charged regardless of how long it took. Picked up items, owner finally agreed to only charge for the time it actually took them to unwrap items (we loaded the trucks). Total for about 45mins of work was $1,225. Be careful about storing your items in the warehouse once they have your personal belongings you will pay 2x-5x to get them back.

TMM came highly recommended from a friend and previous customer who was "so upset that they weren't…read moreavailable for their second move" because they'd done such an excellent job the first time. I wholeheartedly agree. Their website was easy to navigate and easier still to create a rough inventory of your belongings (take your time and confirm, room to room. Trust me: you own more than you think.) Once I'd submitted that Charlie reached out to me shortly after and was my point of contact throughout. I was able to make updates and adjustments up to the week of the move and even then I got 2 confirmations, one a day prior and one the morning of the move. A 4-man crew managed to move a 2-bedroom condo and a 4-bedroom condo into a single townhouse with a single truck, 1 trip between each location, and all in under 8 hours. Good men that busted their asses all day and earned every penny of their salary. TMM is not cheap but this is very much a case of quality work coming at an worthwhile rate; sometimes you need to pay more for the best service. You can certainly find less expensive movers but you would be hard-pressed to find movers of a higher quality. Book sooner than later, feed your movers, tip your movers.

The movers who moved me: - rigged the door lock so it would…read morestay unlocked. Which is fine if you're actively moving things in and out. But when you tell your client "we'll get everything and you won't even have to come back" I expect that exactly. Instead, a few days later when I made it back into town to grab the second set of keys, I found a car load worth of stuff and the door unlocked. - Took the primary door off its hinges, and didn't put it back on. Somehow, my friends, who are not professional movers, didn't need to do this. But the professional movers did? And didn't put it back? - were not former Marines or US military. And this one might be the biggest deal to me. Don't advertise that you nearly exclusively hire former military and veterans, then send me an entire team of none. As the daughter of a Marine, I I consider this to be on the level of stolen valor; you're exploiting the veteran status when all you did was hire people off the street. - the management and customer service team won't return my emails or phone calls. Today I'll be calling the Spotsylvania County Better Business Bureau as well as the Fairfax County Better Business Bureau to figure out log a complaint. If you can't complete the business transaction, you shouldn't be allowed to do business.

I had to switch storage facilities unexpectedly with my belongings on the moving truck (see my…read morereview for SecureSpace in Arlington), and came back to Mini U Storage. I had previously rented with them and was impressed with their climate controlled, clean facility, so I thought it was my best option. Mini U saved the day! Within minutes, I had secured two large units (discounted for the first month), and our movers were able to unload us quickly using one of the several loading dock options. Mini-U also allows renters to use a courtesy van or truck for a very reasonable $20, and that definitely came in handy a few weeks later. Special shout-out to Kierston, who is a model for customer service and professionalism. She was extremely compassionate and calm during my stressful situation. She reached out when she noticed I hadn't locked my unit completely, and also when I was nearing the end of my rental term to make sure I didn't get overcharged. She's a nice, pleasant lady who cares about people and treats them well. I would definitely, definitely rent here again.

In about a year, they raised my rent 105%. When I told them I was a local struggling artist at…read moreTorpedo Factory and had lost my job, they took off $20. Thanks, but no thanks. Don't be fooled! The people who work here are nice, but at the end of the day, you're just a money source, not a human being. Also, one elevator (of two) has always been broken for the last year.