Received a call from management, they corrected an error and super pleased. I was charged my…read moredeposit when they have a program that assists military families that are on the base storage waiting list and was refunded my deposit. I do appreciate the follow up and correcting the error. Thank you!

My husband and I requested a spot for our tractor to be stored at last minute literally within…read more24hrs of a notice and Amanda was amazing!! She quickly replied and got us squared away. We paid and was able to park our semi truck the next day. Very reasonable pricing especially with all the security features they offer. I'd park there again and recommend it to everyone! They have excellent customer service!

This is Sam I stay there 2 days…read moreEverybody nice specially The manager, she very very, very nice Thank you so much.

This is the cleanest storage facility I have ever used. Whole facility is very clean and well…read moremaintained. Access is easy to inside units. Carts and elevators make loading your unit very convenient. Darren was very helpful. Highly recommend this storage facility!

If I could give this facility zero stars, I would. We have been renting a unit here for the past…read moresix years and have finally reached the point where we can no longer tolerate the ongoing issues. First, our monthly rate increased from $99 to $300 without any prior notice. Over the years, the facility has continued to decline rather than improve. The security doors have been broken for years, elevators are frequently out of service, and there are rarely any dollies available to move items. Additionally, there appears to be a homeless individual living in one of the units, which raises serious safety and management concerns. The office is closed more often than it is open, and the staff that are present are typically unable to provide answers and have been consistently rude. It is also nearly impossible to reach a real person by phone, and emails go unanswered. After six years as a customer, this level of service and maintenance is extremely disappointing.

I initially thought this was a great storage facility when I rented my unit a little over a year…read moreago, but my experience since then has been extremely disappointing. When I first rented the unit, my monthly rate was around $119. Over the course of just one year, I received rent increase notices every few months, and my rate has now climbed to $293 per month--more than double in a very short period of time. This level of increase feels excessive and unreasonable, with no clear justification. It strongly resembles price gouging. What makes this even more frustrating is that I am currently being charged more than the rates advertised online for similar units at this same location, which raises serious concerns about fair and transparent pricing. Despite these repeated increases, the condition of the facility has not improved. Multiple access doors have frequently been broken, and the elevator has been out of service for months. Basic maintenance issues remain unresolved, even as rent continues to rise. I have attempted to contact management using the email address referenced in the owners' responses to reviews, but that email does not appear to exist. I have also reached out to other listed contacts and have received no response. Judging by the number of similar reviews describing the same issues, this appears to be a common business practice. I would not recommend this facility. Between the excessive rent increases, poor maintenance, and lack of communication, this has been a very frustrating experience.

Met with Jessica. She was very informative regarding the rates and the units available…read more Mini Price Storage doesn't change their monthly rates every three months like the other companies - they also have a moving truck to use free of charge (ONE TIME ONLY use) clean easy to access and nice customer service. I would totally recommend this company for your storage needs

Everything is nice and good to rent with. But my problem lies on their communications. If you want…read moreto down grade your storage like mine, that has less items on it, they would say they will contact you when there's an opening, But they never did, I went inside and asked, they said they have one yesterday but a person looking for one came in to rent. So we gave it to that person. So basically what they say they would do is not very trust worthy. Promises are meant to be broken for them. Money is more important. Not your trust.

I submitted the claim for the 60 cents per pound like a week ago or so, then left the last review…read more I just got a call from Eugene, the owner of the business. It was pretty pleasant overall. He apologized for all the inconvenience and gave some of the reasoning as to why the delay had happened, all of which was fair. He addressed more of my concerns in my original review. From what I understood, the carriers are third-party, so they can't really control delays. He understood my frustration about the refund being only about $24 and asked how much would I think is fair. I said $200. He said that's completely fair and ended up zelling me the money right after the phone call. Obviously the move itself was a bit frustrating, but this I think more than made up for it and it was super validating feeling like he understood where I was coming from. Overall, I'm pretty happy with the conversation and the resolution.

Oscar was wonderful, if it weren't for him I would be very uncertain about this company…read more We had a long distance move, four random hired hands ( not employees) showed up to our home to load ( they did a great job). We were told that there may be people to help in the next state or there may not be, it could just be Oscar unloading the 26' truck himself. Seems like they pulled two guys off the street to help unload. They were clearly not as experienced as the first guys were, nor arrived dressed like they were ready to unload a truck. The one said he twisted his ankle but also had unlaced loose tennis shoes on... They go off hoping they can find someone in the next state to unload the truck with them. When reserving with Yuriy he said there would be three guys loading, traveling and unloading. That's not the case. But it's what he sold the cost of it all on, he said they were barely making money from the move by the time the three guys traveled and stayed for possibly up to two nights- three total day move. I had another quote at $4500 but Yuiry said there would be no way because of the above mentioned reason. Not the case at all. The move took two days, one night stay. Yuriy was meh, he's a sales guy so that's expected. The move was $6K, I hope they compensated Oscar fairly for all the work he did. I'm only doing this review because Oscar was really great to work with. The company's process seemed sketchy.

2024 Poor SERVICE, quality and value…read more So, It's now all automated and I could never get someone on the phone, nor was there anyone there when I hired movers to get my things out. I left messages for days and it took them over a week to return my calls. Ok so I became ill with Lyme disease so not only were my things in there for quite a while, I kept getting constant increases. And was being charged an exorbitant amount of 500+++per month, PLUS most of my things I discovered were now moldy!!! It's heartbreaking that my beautiful French chairs that go to my dining room table now have mold all over. I can't bring them into this house AND it turns out the insurance I was paying to orange PS insurance co will pay only 250 unless I prove there was a leak??? Why do I have to prove their leaking building???????. My things went in there without mold, and now they have mold. This is CLIMATE CONTROLLED? I am extremely unhappy with my experience with them... more like a nightmare

I had three units with this location. Unfortunately, the site has a persistent leak in the roof…read more Water leaked into my unit on several occasions and caused damage to my furniture. Sadly, the lease waives any right to recovery and to add insult to injury, they would not refund all months rent where the roof leaked on my belongings(3). Public storage regional manager(Sara) told me I was lucky to get one month and when I said that wasn't enough didn't credit any months. I also plan to file a formal consumer protection complaint with the state consumer affairs and the BBB. Bottom Line: Great on-site staff, poor corporate management. BEWARE! Without the offered storage rental insurance you can walk away with a loss or with forced arbitration that's costly and time consuming.

Still dealing with cleaning and throwing away moldy items. Now this storage facility is infested…read morewith mice.

Warning Mold.!! They damaged all my expensive new furniture. It was covered in mold. I couldn't…read moresave anything. The same thing happened to my sister. That place isn't suitable for storing furniture, and to top it all off, they keep charging me instead of giving me my money back.

The two workers here(Mar and Willie) went above and beyond to make my experience here. I secured a…read morereservation price online and when I went in the site no longer had the unit up for availability. They made sure to get the price and unit right for me while keeping me in high spirits the whole time. They made sure to explain what I was signing and offered advice. I look forward to seeing them again whenever I stop back in to use the uni

Lena explained everything I needed to know about renting a unit for the first time. She is…read morefriendly and efficient.