So because she wouldn't honor her word on paying for making sure all items were in their proper place and she wants to keep blaming me for not knowing how many people it should have taken for the move . I would give this company a 0/10! She is really a disrespectful individual that won't take accountability for her mistakes! How you think a customer feels when you keep trying to bring up what a customer should have know as if I was the moving expert. I hired you to do a job and you failed! Don't give this business your time or money because Susan will try and gaslight you and make a 2-3 day move all one day so she can get as much money from you. Then if something goes wrong it's your fault for not telling her something when you gave her all the information she needed. But she didn't do her job so it's your fault! I didn't even bring up all the scratches, dents, dings all on my walls and stairs her crew made! I had thought I was going to be able to up the stars after she reached out, but I can't as she seems to forget she the one that botched this job! Now I have to go in my pocket to pay someone to complete the job she PROMISED! Horrible business owner!! Update**To the owner..there wasn't a "crew" it was one person who came out to do half the job back in February which took all day as it was on Valentine's Day and weekend. As I stated I needed to start moving in my new place and wanted to make sure I went through as much as possible totes/boxes I could so I separated what needed to stay and what needed to go back to VA. And I contacted the person (Steve) who helped me out (not you) during this time so we could see when it would be a good time for both of us. As we all have lives and not just around fanning ourselves apparently what you do all day. So yeah I still have several empty totes that needed to be taken back to VA. So stop with your arrogance as if I'm trying to get over on you. I'm a veteran so I paid my dues and worked for everything I ever had! And I showed you my entire house as you said on FaceTime I had a lot. I have it recorded so stop your madness. Take accountability that you messed this entire move up and wasted everyone's time! It's done and over with so no need to reply anymore I'm done with it. And I don't accept your apology. read more

Randall Moving & Storage is awesome. Have used their storage service. And if you want great movers - on time/on budget, highly professional ask for Clarence and his crew. They have moved me twice now. 1st-rate. read more

I hired Randall Moving and Storage to move my father from Baltimore to Tysons. The business owner was very accommodating with my need for getting it done right away. I was in a panic. The movers Clarence and George arrived early, worked super hard, and were an ABSOLUTE PLEASURE to have in my home moving our precious things. After pickup, they arrived early to the destination, handled everything with the building management staff and freight elevator time-window. They also placed all furniture nicely and even had great suggestions as to room layout. No damaged furniture. No problems. Best moving experience ever. read more

We had an amazing experience with Randall Moving and Storage. They were prompt, efficient, skilled, and did an amazing job helping us get moved into our new house. The price was on point, and a great value for how amazing these men worked. They were kind, friendly, and worked quickly and skillfully. They regularly checked on our satisfaction, and were understanding and polite to our kiddos running around during the move. read more

Amazing company and very easy to work with. The crews were on time and worked hard the entire job through. They took great care of our belongings and made sure to not damage any furniture, walls etc. in the process. The estimate provided was extremely reasonable and accurate. Will recommend to anyone looking for a mover!!! If we could give them 10 stars, we would! read more

The quote, communication, pricing, experience of movers, services offered. Very honest, reliable, family owned business.

Used these guys to pack our moving pods for an interstate move - they were great! efficient, timely and very friendly, their packing was very professional and I actually wish we had booked them for the entire interstate move, honestly. I have no problem recommending Randall! read more

Highly recommend this company. I hired them from out of state (based on internet research) to move a family member located in VA. First - Kelly is awesome to work with. She is responsive and gives clear instructions on what to expect on moving day. The crew that showed up - Clarence, Nate, and George - were all nice guys who worked hard. The job turned out to be bigger than expected yet they were patient and really took care of everything. They are careful with all of your belongings. I would highly recommend anyone to use them - well worth the price. Thanks Randall Moving and Storage! read more

High recommend this company. I've used them for three moves and have not been disappointed. The office staff is friendly and helpful, the movers arrived on time and worked really hard. My moves were completed quickly and efficiently. They also were willing to work with me when my moving date changed, accommodating me on short notice. read more

These guys are the best. We had a local move from one large single family home to another. Their quote wasn't the lowest, but I had heard great things from other customers, including my parents. They wrapped everything and never slowed down for 8-hours! They were also very fun to be around and seemed to really get along together as a group. The whole family enjoyed spending the day with them. I wouldn't use any other moving company. read more

Highly recommend these movers! They were reliable, professional, and made the process as painless as possible. My husband and I moved a 3-bed house a distance of about 200 miles. They sent 4 guys and they got it all done quickly and efficiently, and with a sense of humor to boot. I couldn't believe they fit everything in the truck. None of our furniture got so much as a scratch, and they were so careful through the whole process. Moving sucks but I would hire them again in a heartbeat. read more

Highly recommend this company!!! Great service! Great prices! Quick and efficient!! I would hire them again! read more

Been a while but excellent move priced well and did exactly what was promised I would definitely recommend

Benny, George and Brad did a wonderful job helping us move. It was a complicated local move with some items being dropped off at one location and others dropped off at a second. They were very proficient at keeping this organized while also maintaining their rapid pace. It was a long day and we were really grateful for their stamina and positive moral. We asked them to make a third stop after dropping stuff off at the two locations in order to pick up a lot of stuff from a storage unit and return it to the original location. They ended up working with us for about 8 hours. We are extremely grateful for their help and their professionalism. read more

I called around feverishly for a mover and found Randall here on Yelp...they were already rated pretty high so I decided to give them a call. I was concerned about the price bc movers can be really expensive. From the customer service agent to the gentleman who came to provide an in person quote, they told me little ways I could save money and I always appreciate companies that look out for you. I was actually going to go with another mover but was sold on this factor and the fact that they actually followed up with me. Fast forward to moving day...Tracey and Philip were my movers. OMG they were professional, fast, and efficient. We had quite a bit of stuff but they got the job DONE! I would definitely use this company again AND I would recommend them as well!! Very happy with the service I received. read more

We recently hired Randall Movers to move our household goods from Lake Ridge to Winchester, Va. I can't tell you how happy we were with the results. The four-man crew showed up as scheduled, went right to work and had finished the loading portion in what must be record time. They meticulously wrapped all the items which needed protection and, as a result there was not a single damaged item in the shipment. If you're looking for a highly professional bunch of people to hire for your next move, look no further than Randall Movers. You WON'T be disappointed with the results. read more

I am retired military so I have had experience with many moves - both cross country and overseas. Recently sold our house in Gainesville and moved locally into a new, local residence. Found several companies on-line. After looking at reviews, talking to company representatives and receiving estimates, I decided to go with Randall Moving and Storage. I could not have been more pleased. Kelly talked me throug the whole process (including a Baby Grand Piano drop-off to my son) and the estimated cost. It was very competitive with the competition (not the cheapest nor the most expensive). Clarence and his crew showed up right on schedule and got straight to work. The entire crew were company employees with years of experience. They took extra care with all my possessions (including cherished items from years of trave). The move went right on time - started in the morning and finished by late afternoon, as scheduled. Could not have been more pleased. But like in all moves, some mishaps occurred. Couldn't find patio chair cushions, back of a folding chair, and a chip to a glass-top coffee table. I called Kelly and she took immediate action. Noah said cushions were behind some racks in the the storage area; there they were. Said chair back was wrapped in paper and in same area - found it. Kelly had repairman take measurements for the glass, and it has been replaced. Very responsive and helpful. My son was also pleased with the piano move and praised the professionalism and care exhibited by the crew. I fully endorse Randall Moving and recommend them for your moving. Both Kelly and Susan were a pleasure to work with; they kept me informed at every step and helped me get the right support for my moving. I would not hesitate in hiring them for any moving need - local or long-distance. Bob G. read more

Ok folks , you know moving is the pits....add a 3 level walk up to my 2 story condo to the picture, then moving is excruciating. Benny and his crew were amazing. They came in and surveyed the rooms, constructed a strategy and moved my entire home from the 3rd level into storage in 4 hours. They provided tips on how to safely wrap my pictures and mirrors and they were all very nice courteous. I definitely recommend this company. I'll use them again. read more

Randall Moving and Storage had me moved in under 4 hours. (The last guys who moved me took all day.) The movers were very helpful and asked about items I had forgotten about. I would definitely use them again. read more

Randalls moved us today from Manassas to Culpeper. 5 great guys, all very competent, friendly and extremely hard working, made it the easiest move we've ever done. I don't know how they managed to get our huge extra fridge into our new basement down the cramped stairway, (and they seemed a bit skeptical as well at first) but it's down there now, and without a scratch. They were mindful of walls and our nice wood floors, made sure everything was padded that needed to be. I highly recommend them. read more

Randall made our move very smooth. The crew was personable, helpful, friendly, careful with our goods, and responsible. I would use Randall again in a heartbeat. This was the second time we've used Randall and both times have been a great experience. A++ read more

We hired this company to perform an office move for 12 people in Phase 1. They were not prepared for the commercial buildings required coverings for the elevator, walls or floor. To their credit, Susan did come and apologize for the confusion. The are a small local business and should be used for home moves, not large office moves. read more

We would definitely recommend Randall, moving and storage! We moved from VA to SC and they stored our household items while our home was being built. They drove to SC and unloaded everything. Nothing was broken, and they handled all our furniture and belongings with care. Clarence and his team were professional and friendly. Give them a call... read more

HEROIC EFFORT! Professionalism, caring, service extraordinair! This company of extraordinary employees heroically performed a difficult and challenging move to the mountains. We will be forever grateful for their service, great pricing and stepping in to pack when we were overwhelmed! We definitely will hire them again. read more

Just happened to find Randall moving & storage on yelp and saw good reviews. The last movers I had found on yelp were just "ok". So I wanted to give this company a try. The guys were so nice and fun. I felt bad because I am not able to reserve the loading/docking zone. Another moving company beat them to the loading dock but they were so nice and flexible and told me not to worry or stress about it. They did a great job wrapping my furniture up, disassembling and assembling it back at the new space. They also had to work with the elevator space they had and share with the tenants and other movers. They didn't make one complain about it! They were very professional and quick! Susan was good to work with when scheduling as well and made it seem too easy. Thank you to Edwin, Hector and Tim! read more

Really good team who showed up on time and treated our furniture with care. Very good service, quick and efficient.

This morning I had the pleasure of working with Tracy and Marvin as we moved my mother's belongings from her apartment to an assisted living facility. They were punctual, polite and efficient. I highly recommend Randall Moving and Storage! read more

I'm a bit slow in writing this review, but better late than never! Randall is the best. We've moved with them at least twice now, and stored our stuff with them twice, too. Susan is fantastic and responsive. And the moving guys have always treated our property with care. read more

Due to the wonderful reviews, I called Randall Moving and Storage and was very happy with the results. I was moving from Virginia to Long Island, however, some furniture and boxes were to be moved to a VA storage unit, and the remaining furniture and boxes were to be driven to Long Island. Oh - and I had asked that they pack the kitchen - because who wants to do that:) It was a tight fit in the truck and a bit complicated due to the 2 separate locations, and Clarence, Will and George made it happen with ease and humor. When I need to move my VA furniture and boxes I'll be sure to call up Randall once again. -- thank you Clarence, Will, George, Susan and Dana. read more

I can't say enough good things about the moving crew. They were on time, professional, and hardworking. They worked long and hard while keeping smiles on their faces. You could tell they are a work family with the way they laughed and joked while doing a job well done. If I were to base my decision on hiring movers for my next move on my experience with the moving crew alone, I would call them back in heartbeat! However, an estimator who clearly doesn't know what he's doing (final total was over two times the quote) and management who blames the customer for that makes it so I will not call them the next time I need movers. read more

Wow. I don't know where to begin. I have never hired professional movers, not that I've moved a lot. But I have always been terrified of moving companies damaging my belongings and things that cannot be replaced. 15 minutes before the scheduled time Tracy, Xavier, and Steve showed up to do a quick run down. They prepped my house to protect my wood flooring and carpet. They were SO fast and good. At one point it started POURING. They moved the truck closer to the front door and the garage and kept moving, NEVER slowed down. I was amazed... I also have to say, they were very professional. They knew what they were doing. Susan the person I spoke to when I called to make the arrangement was also super friendly and asked a lot of questions to give me the most accurate estimate and I really appreciated her honesty. Some companies charge for the smallest most bizarre things that you assume would be included! If you're moving, HIRE them!!! read more

Randall Moving & Storage were the best movers I have ever had. The team leader Earl and his helpers were so professional, polite and follow my instructions excellent. I have never had a stress free move like the one. They moved me and my husband on April 22, 2019. They were funny and you could tell they loved their job. Nothing got broke. They moved items to our apartment and some went to storage close by. Susan in the office was a doll and made sure we were happy. You can not go wrong if you use Randall Moving Co. I will request the same guys again when we move in 10months. If they are not available, I will wait until this team is ready to move us again. read more

Storage and moving made easy! Our relationship with Randall Moving started in the summer of 2014. We were in the process of downsizing our home in Northern Virginia and required not only competent movers, but needed a secure and professional company that would be able to store and safeguard our treasures while we began a two year sabbatical. Randall fit the bill perfectly. They stored and cared for our things for two years, then handled the transition to our more permanent location in Richmond without a hitch. Which is saying a lot because we required their amazing employees to bring some items to a local storage area and the rest to our home a mile away. Moving is never easy and usually stressful, but these two made the process painless. Their pricing is competitive. The office staff professional. The moving crew is hard working, respectful, and most importantly careful. These qualities make Randall Movers a win in anyone's book! Thanks Randall! You guys rock! read more

I have had to move several times in the past 5 years and have used several different companies. Randall has been by far the best! The crew that helped us move out of state was professional, on-time, hard-working and positive. It makes such a difference to work with such upbeat movers during such a stressful time (does anyone like to move?) The made the process as painless as possible. I would hire them again in a heartbeat and highly recommend them. read more

They were the best!! To be honest, I have never used a moving company before. But, I have heard plenty of horror stories about other companies. So I was really stressing out about finding a good place. Moving from a 3 story town-home to a 4th story apartment, I thought it was going to be SO expensive...I always hear that places charge by floor. Not these guys! Flat rate :) and it was a good rate, it was right at my budget. Plus, they had a Yelp deal so it was even cheaper! It was the middle of August, very hot. I am sure they weren't in love with the weather and steps. But, I never heard a word. They were professional the entire time. Our TV stand was missing a screw, and we didn't even know it. They caught it and let us know so we could fix it before it got worse and our TV would fall. $2 at Home Depot for a screw vs. hundreds for a new TV and stand. So glad they told us! Overall, they were SUPER friendly, SUPER quick and have fair pricing. I could not ask for more when it comes to movers. read more

Great moving company. They were on time, on budget and packed our household belonging carefully. They moved us to a new county in VA. They were absolutely great to work with. Would highly recommend them. Would definitely use them again. read more

Clarence, Wayne, and Xavier. Thank you from the bottom of my heart for making this most challenging move a positive experience! My husband and I are boomers. This usually means that some of our furniture is older, consisting of very heavy pieces...which definitely was the case. Now let's add multiple flights of stairs to both ends of the move, and under normal circumstances with normal movers, disaster would be the end result. One week ago yesterday, these three personable gentlemen moved us out of one townhouse, packing our household to boot, and into our 3 story townhouse the same day. Today, I just emptied our last box of many. I had six large dish boxes, weighing so much that I couldn't slide one across the floor. Not one item broken, chipped, or missing!! My husband and I are retired military of over 20 years, and we have never, ever experienced a move without at least some items being broken. How is this possible? Attention to detail in every item moved and wrapped. These guys worked as a well oiled machine. There were no constant breaks, no cell phones ringing every ten minutes, no bickering amongst themselves, or discontent of the big job before them. They were friendly, focused, good spirited, professional, and they had a plan before each execution of every piece of heavy furniture being moved. Randall movers are professional movers who have a long standing relationship with the company they work for. I have given the ultimate compliment. I went to a social function on Saturday and informed everyone of our wonderful moving experience with Randall Moving. Several people stored the name in their phone. Again, Clarence, Xavier, and Wayne. Thank you for a job well done. read more

I was moving from Northern Virginia down to Williamsburg Virginia. I had contacted numerous companies to come to my home to look at my belongings and provide an estimate.  This process reminded me of the goldilocks story.  One was to expensive (interstate), one was double talking (global moving systems), and then I found the right one which was Randall movers.  Ms. Susan Goltra the representative was very helpful and informative on moving regulations and with the orchestration of the move.  She answered all my questions thoroughly and professionally. When doing their in home estimate I received a good approximation of how much my move would cost based on the weight, he was only off by a few 100 lbs while other companies were off by thousands of pounds. As customers we entrust our belongings to the care of the movers.  The best part of this company is their moving guys.  The men were so efficient, professional and the friendliest bunch ever.   Moves are usually stressful but they made it relaxing and believe it or not, fun.  They were top notch. I highly recommend this company for any of your local or distance moves. read more

We contracted with Randall Movers, Inc. to move us from Springfield, to Dumfries, VA. I spoke with Susan Goltra while on vacation in NC and she was most helpful in setting this move up. I had four movers and one truck. They estimated that the move would take 6 hours but they were done in 5. Each of them, Clarence, Phillip, George and Benny were very helpful and fast. They even suggested that we put pads on our furniture to protect our hardwood floors in the new house and even helped install them. They couldn't gave been more professional or friendly. I highly recommend them for your move. read more

This was the move from hell (VA to IN) so I was pretty torqued the whole time but had little to do with Randall. The crews were good and Susan in the office addressed my concerns as they arose. Everything got handled. I've moved 17 times and had to change several things which affected the price along the way on this one. This move was one of the very few that when I arrived on the other end, the actual cost was very near the final quote. read more